5dimes cancels my NHL futures bets (AGAIN)

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  • spicyyyyy
    SBR Rookie
    • 09-09-19
    • 36

    #1
    5dimes cancels my NHL futures bets (AGAIN)
    I posted here a few months ago about 5Dimes cancelling my futures bets. Today, i took a look and saw Arizona +22500 to win cup. The last time i bet them was a few weeks ago at +4000 and the bets were confirmed with no problem. If you follow NHL at all, you'd know that they're in worse shape now to make playoffs than they were then. Over the past week in particular I have been monitoring the Arizona price on 5dimes. On Monday it was +6600, and yesterday it was +8000. Today the line moved dramatically to +22500. Obviously I thought there was value there so I bet it. They had me capped at $100. I bet it again 3 more times @ +20000, +15000, +10000....all for $100 each. I was then informed about an hour later it was a "obvious line error and the correct price is +4000". I dont even know what to say now other than lol.

    The even more amazing part is, Arizona to win west today is +3500 and they didn't adjust the west line based on their claim that cup line is "obviously" supposed to be +4000. I bet Arizona west @ +3500 just to prove a point and they haven't cancelled my bet (SHOCKER). I am sick and tired of this site cancelling my bets and blaming me as a customer when they keep making the same "mistakes" over and over. At the very least this is negligence on the part of their staff (how these ppl posting lines have jobs still is beyond me) and at worse it is total and complete robbery. Basically they just have autonomy to cancel bets whenever they feel like their exposure is imbalanced and then blame their customers for taking the lines and threaten to close their accounts. I'm sick of it.


    EDIT: 5dimes has just informed me they have closed my account. Apparently, my betting of the Arizona cup bets were my "final warning" and then when I bet Arizona west +3500, that was the last straw (I honestly did it more to prove a point at how stupid their practices are more than anything else, but whatever). After attempting to speak with them over the phone regarding my side and (stupid) assumptions that I should know (or even worse that it is my RESPONSIBILITY as a customer who is paying juice/vig to take time out of my day to inform them) about bad lines, they refused to show any kind of objectivity and will keep my account permanently closed. A withdrawal for my current balance has been initiated and I will post here if/when that is received. Regarding my pending NHL futures bets....I have ~35k worth of bets with a max collective payout of ~450k. 5Dimes claims they are to remain pending and will be graded and I will be paid out should I win any of them. Presumably at that time I will be allowed again to withdrawal my balance. I have NO FAITH in 5Dimes honoring my futures bets. I fully expect to get scammed, but I am prepared legally and will taken action if necessary.
  • spicyyyyy
    SBR Rookie
    • 09-09-19
    • 36

    #2
    LOL. update: they just cancelled my west bet. "Reason: Clear line error, the correct line had to be +1850"

    Shameful that I didn't know the market price for Arizona west is EXACTLY +1850. That is so obvious I don't know how i could have possibly not known that!!!! F this place.
    Comment
    • ace7550
      SBR MVP
      • 05-08-15
      • 3729

      #3
      Easy solution. Stop playing there. Lots of other great options.
      Comment
      • dxp
        SBR Sharp
        • 10-06-18
        • 463

        #4
        you know 5dimes is absolutely garbage with these line shifts. BUT, you also know that +22500 is nowhere near where it should be. the coyotes are 5-3 in their last 8, are tied with the jets and nucks for the last wild card spot and have been pretty consistent all year outside of one bad stretch.
        Comment
        • spicyyyyy
          SBR Rookie
          • 09-09-19
          • 36

          #5
          lol dude they had a stretch in Jan/Feb where they lost 12 of 15 games. what are you talking about consistent all year? they went from 1st in the division to like 5 points out of the wild card in 6 weeks.

          Originally posted by dxp
          you know 5dimes is absolutely garbage with these line shifts. BUT, you also know that +22500 is nowhere near where it should be. the coyotes are 5-3 in their last 8, are tied with the jets and nucks for the last wild card spot and have been pretty consistent all year outside of one bad stretch.
          Comment
          • jtoler
            BARRELED IN @ SBR!
            • 12-17-13
            • 30967

            #6
            they are known for having the best odds but when u bet it well
            Comment
            • spicyyyyy
              SBR Rookie
              • 09-09-19
              • 36

              #7
              5Dimes has officially closed my account (please see OG post). mods if possible, please change the title of the thread to the text in the title line of 1st post. ty.
              Comment
              • DroopyDog
                SBR MVP
                • 11-03-16
                • 1255

                #8
                Instead of talking about bad stretches or playoff spots, why not post some odds from other books as evidence that the line is in fact comparable to other places?

                Maybe there is a reason you havent
                Comment
                • spicyyyyy
                  SBR Rookie
                  • 09-09-19
                  • 36

                  #9
                  Have no problem addressing this. Line at other books fluctuates from +4000 to as high as maybe +6500/7000 from what ive seen over the past few days. 5Dimes had the best line I saw by far, so i bet it. 5Dimes has a choice to post a line and I as a customer have a choice to bet it or not. I see no problem with this. 5Dimes offering a shit line trying to exploit customers/balance their action is no different than a customer trying to exploit a book for the same reasons.

                  Originally posted by DroopyDog
                  Instead of talking about bad stretches or playoff spots, why not post some odds from other books as evidence that the line is in fact comparable to other places?

                  Maybe there is a reason you havent
                  Comment
                  • DontTailMe
                    SBR MVP
                    • 03-24-19
                    • 2897

                    #10
                    Originally posted by spicyyyyy
                    Have no problem addressing this. Line at other books fluctuates from +4000 to as high as maybe +6500/7000 from what ive seen over the past few days. 5Dimes had the best line I saw by far, so i bet it. 5Dimes has a choice to post a line and I as a customer have a choice to bet it or not. I see no problem with this. 5Dimes offering a shit line trying to exploit customers/balance their action is no different than a customer trying to exploit a book for the same reasons.
                    Seeing different books have the same season future line as far apart as +7000 and +22500 is very common. I see it all the time, and that's why you shop around. That's the difference between 1.41% and 0.44% implied probability. It's perfectly reasonable for 2 people/models to have assessments which are that different - even more so.

                    And it shouldn't be the players responsibility to police for bad lines (especially when, as illustrated above, they aren't even obviously bad!!). But unfortunately, we know that 5Dimes has made this ridiculous position their policy, so we have to live with it if we want to play there.
                    Comment
                    • spicyyyyy
                      SBR Rookie
                      • 09-09-19
                      • 36

                      #11
                      louder for people in the back please!!!!! <3

                      Originally posted by DontTailMe
                      Seeing different books have the same season future line as far apart as +7000 and +22500 is very common. I see it all the time, and that's why you shop around. That's the difference between 1.41% and 0.44% implied probability. It's perfectly reasonable for 2 people/models to have assessments which are that different - even more so.

                      And it shouldn't be the players responsibility to police for bad lines (especially when, as illustrated above, they aren't even that obviously bad). But unfortunately, we know that 5Dimes has made this ridiculous position their policy, so we have to live with it if we want to play there.
                      Comment
                      • ace7550
                        SBR MVP
                        • 05-08-15
                        • 3729

                        #12
                        You're in the right here Spicy, but just don't play there anymore. I stopped playing there. Tons of other good options.
                        Comment
                        • im over here now
                          SBR High Roller
                          • 11-27-19
                          • 219

                          #13
                          Why would anyone who lives in a state where betting is legal play anywhere else?

                          A+ books are A+ until there not.. Why take the chance of being fcked when it can be avoided? And those pending bets... Good luck with that.. Your going to be free rolled
                          Comment
                          • temple2010
                            SBR MVP
                            • 03-16-10
                            • 1369

                            #14
                            Originally posted by im over here now
                            Why would anyone who lives in a state where betting is legal play anywhere else?

                            A+ books are A+ until there not.. Why take the chance of being fcked when it can be avoided? And those pending bets... Good luck with that.. Your going to be free rolled
                            Are you serious about this question?? Get a clue, man!
                            Comment
                            • hehfest
                              SBR Hall of Famer
                              • 09-28-08
                              • 7934

                              #15
                              Curious to know do you have 35K spread out on multiple teams? How many? Are you playing some sort of hedge game betting games in the playoffs? Sounds interesting anyway. Thought I'd ask.
                              Comment
                              • spicyyyyy
                                SBR Rookie
                                • 09-09-19
                                • 36

                                #16
                                not sure if you're referring to me or not here, but where I live there are no books/casinos with books.

                                Originally posted by im over here now
                                Why would anyone who lives in a state where betting is legal play anywhere else?

                                A+ books are A+ until there not.. Why take the chance of being fcked when it can be avoided? And those pending bets... Good luck with that.. Your going to be free rolled
                                Comment
                                • Barrakuda
                                  SBR Wise Guy
                                  • 02-28-18
                                  • 786

                                  #17
                                  Pretty much all books will do this. I just got screwed over on a "bad line" policy at Fairlay of all places. Apparently, their MM gets to offer whatever he wants, but if, after the fact, it's decided the odds were "incorrect," he gets to cancel..so much for free market exchange.

                                  How long was your acct open at 5D? It's interesting that they were even allowing you to get off $100 at a time at 225-1. The fact that they kept manually adjusting and allowing rebets proves it's not an error. They just suck at what they do.
                                  Comment
                                  • spicyyyyy
                                    SBR Rookie
                                    • 09-09-19
                                    • 36

                                    #18
                                    I've had it open for around 6 months and bet both futures and regular games. yea, they had it posted @ 225/1 (max bet $100), then 200/1, 150/1, 100/1. They mentioned something to me in the chat that theoretically the "wrong line" could be posted for a year straight and if i bet it at any point it would be grounds for them to cancel my bets/close my account. The fact that he said that is mind blowing to me that a business is even capable of having a "bad line" up for a year straight but given what ive seen at 5Dimes over a few months it wouldn't shock me. They put up "bad lines"/lines by mistake so often, its insanity (especially if what you are saying about them doing everything manual is accurate).

                                    Originally posted by Barrakuda
                                    Pretty much all books will do this. I just got screwed over on a "bad line" policy at Fairlay of all places. Apparently, their MM gets to offer whatever he wants, but if, after the fact, it's decided the odds were "incorrect," he gets to cancel..so much for free market exchange.

                                    How long was your acct open at 5D? It's interesting that they were even allowing you to get off $100 at a time at 225-1. The fact that they kept manually adjusting and allowing rebets proves it's not an error. They just suck at what they do.
                                    Comment
                                    • pokerdevil
                                      SBR Sharp
                                      • 04-20-16
                                      • 433

                                      #19
                                      Originally posted by DontTailMe
                                      Seeing different books have the same season future line as far apart as +7000 and +22500 is very common. I see it all the time, and that's why you shop around. That's the difference between 1.41% and 0.44% implied probability. It's perfectly reasonable for 2 people/models to have assessments which are that different - even more so.
                                      And it shouldn't be the players responsibility to police for bad lines (especially when, as illustrated above, they aren't even obviously bad!!). But unfortunately, we know that 5Dimes has made this ridiculous position their policy, so we have to live with it if we want to play there.
                                      Yup. This is very common.

                                      Futures markets are heavily juiced at some sites - MyBookie comes to mind - and not so much at others. So there isn't a consensus market price, especially on larger dogs.

                                      On the heavy favorites, you'll generally see a similar line. I just checked the Milwaukee Bucks' championship odds at a few outs:

                                      +180 at Sportsbook.ag
                                      +225 at BetOnline
                                      +225 at MyBookie

                                      Now let's check an under-the-radar team. Oklahoma City Thunder

                                      +5000 at BetOnline
                                      +15000 at MyBookie
                                      +20000 at Sportsbook.ag

                                      If I slam the Thunder, should I get my bet cancelled at Sportsbook.ag? Come on guys.
                                      Comment
                                      • spicyyyyy
                                        SBR Rookie
                                        • 09-09-19
                                        • 36

                                        #20
                                        EXACTLY. criminal what has been done here by 5Dimes, but as others have said it is what it is at this point.

                                        Originally posted by pokerdevil
                                        Yup. This is very common.

                                        Futures markets are heavily juiced at some sites - MyBookie comes to mind - and not so much at others. So there isn't a consensus market price, especially on larger dogs.

                                        On the heavy favorites, you'll generally see a similar line. I just checked the Milwaukee Bucks' championship odds at a few outs:

                                        +180 at Sportsbook.ag
                                        +225 at BetOnline
                                        +225 at MyBookie

                                        Now let's check an under-the-radar team. Oklahoma City Thunder

                                        +5000 at BetOnline
                                        +15000 at MyBookie
                                        +20000 at Sportsbook.ag

                                        If I slam the Thunder, should I get my bet cancelled at Sportsbook.ag? Come on guys.
                                        Comment
                                        • ace7550
                                          SBR MVP
                                          • 05-08-15
                                          • 3729

                                          #21
                                          A+ all the way...
                                          Comment
                                          • fastlane
                                            SBR Rookie
                                            • 09-18-19
                                            • 20

                                            #22
                                            I don't bet futures but this seems pretty unfair.

                                            How are we supposed to have any idea what the correct price is. It seems like books don't even know the correct prices.

                                            5dimes seems to have a lot of issues with posting incorrect lines. A+ books should have more accountability considering the rating.
                                            Comment
                                            • DoctorStrong
                                              SBR Wise Guy
                                              • 12-11-19
                                              • 759

                                              #23
                                              Arizona is not going to win the West
                                              Comment
                                              • ace7550
                                                SBR MVP
                                                • 05-08-15
                                                • 3729

                                                #24
                                                Originally posted by DoctorStrong
                                                Arizona is not going to win the West
                                                Pretty sure Spicy will take that bet. You gotta give me 225-1 odds though
                                                Comment
                                                • RedApples
                                                  SBR Wise Guy
                                                  • 10-02-18
                                                  • 721

                                                  #25
                                                  not surprised we are back here again, and not surprised that this was the outcome. hold exactly as i held last time. you are right, 5dimes made major mistakes and those are their fault. they also have the right to deny you action. seems like a solid decision by them to do that in your case, as you clearly would have the edge. it would suck for them to lose a customer because they can't manage a book properly, but thats not what this is at all... they don't want your exploitive action. you can hardly blame them.
                                                  Comment
                                                  • fastlane
                                                    SBR Rookie
                                                    • 09-18-19
                                                    • 20

                                                    #26
                                                    Redapples sounds like you're on the books side of this game.

                                                    I think what 5dimes is doing here is shameful. You are too
                                                    Comment
                                                    • RedApples
                                                      SBR Wise Guy
                                                      • 10-02-18
                                                      • 721

                                                      #27
                                                      Originally posted by fastlane
                                                      Redapples sounds like you're on the books side of this game.

                                                      I think what 5dimes is doing here is shameful. You are too
                                                      you explained that one really well! thanks for touching on the points!

                                                      17 posts, every one outside of this thread about free play. position makes sense
                                                      Comment
                                                      • DontTailMe
                                                        SBR MVP
                                                        • 03-24-19
                                                        • 2897

                                                        #28
                                                        "Exploitive action". LOL

                                                        I'll never understand why someone here craps on another player for making sound betting decisions. Isn't that what we're all striving for?
                                                        Comment
                                                        • spicyyyyy
                                                          SBR Rookie
                                                          • 09-09-19
                                                          • 36

                                                          #29
                                                          lol, you'd think so. apparently not. we're just here to try to break even and then any extra free time we have let the books know when we think they have a mispriced line just for free cuz we're nice. duh.


                                                          Originally posted by DontTailMe
                                                          "Exploitive action". LOL

                                                          I'll never understand why someone here craps on another player for making sound betting decisions. Isn't that what we're all striving for?
                                                          Comment
                                                          • Optional
                                                            Administrator
                                                            • 06-10-10
                                                            • 61506

                                                            #30
                                                            Originally posted by DontTailMe
                                                            "Exploitive action". LOL

                                                            I'll never understand why someone here craps on another player for making sound betting decisions. Isn't that what we're all striving for?

                                                            Is it really making sound betting decisions? Taking obvious errors is setting yourself up to be free rolled at all books.

                                                            And betting a line you say yourself is another error right after having bets cancelled for it at 5dimes...

                                                            Sound betting decision really?


                                                            People get up in arms about this a lot, but most of those same people would not bet obvious errors on purpose, let alone do it over and again at 5dimes. We all know how that ends up around here.
                                                            .
                                                            Comment
                                                            • DontTailMe
                                                              SBR MVP
                                                              • 03-24-19
                                                              • 2897

                                                              #31
                                                              Originally posted by Optional
                                                              Is it really making sound betting decisions? Taking obvious errors is setting yourself up to be free rolled at all books.

                                                              And betting a line you say yourself is another error right after having bets cancelled for it at 5dimes...

                                                              Sound betting decision really?

                                                              People get up in arms about this a lot, but most of those same people would not bet obvious errors on purpose, let alone do it over and again at 5dimes. We all know how that ends up around here.


                                                              If he had bet on an obviously bad line, I would 100% agree with your post.

                                                              But how are those obvious errors? We aren't talking about him betting on a +450 line that is -105 everywhere else. It's +22500 vs. +7000. As discussed upthread, that is an extremely common occurrence in futures because they're juiced to the gills, and mathematically, it's not even that large of a difference in the first place.

                                                              Yes, OP got pinched for this before, but how is he supposed to know which future odds are obvious and which odds are simply competitively priced BEFORE 5Dimes tells you? Are you suggesting that he just can't bet any future odds at 5Dimes which are competitive with the market? I've been scolded by them for this very same thing on lines that I had NO IDEA were "obviously bad" (hint: they weren't).

                                                              5Dimes can obviously do whatever they want with his account because that's their business, but we should be able to call them out for their ridiculous policies. They are the only book where we consistently have threads like this.
                                                              Comment
                                                              • dxp
                                                                SBR Sharp
                                                                • 10-06-18
                                                                • 463

                                                                #32
                                                                both sides are clearly wrong, but one is worse than the other.

                                                                5dimes is a joke in the sense they'll cancel anything they feel has changed. if you're going to give out something at like +3100, then cancel it because you say it's an error and it's really +2700.. that's pathetic.

                                                                but this dude is also creeping to just take shots. he "saw value" in the +22500 line? yeah, no shit! he knows it was way off, which is why he bet it 3 more times at varying points.

                                                                i side with the bettor most of the time on these things, but not when you clearly know the sport and keep trying to pick off those obvious lines. arizona has the 3rd best goals against in the league and has been around the playoff bubble all season long. you don't jump +14000 because you lost a game with a month left in the season.

                                                                and that's the key, he saw that jump and busted a nut getting in as much as he could. if he was TRULY interested in just betting arizona, he would have sent customer service a quick email or hit them up on live chat to double check the odds because he was about to place a wager. the same goes for anyone else. it's a future, not a match that starts in 30 minutes. if you truly want it, double check and confirm the odds.

                                                                both sides seemed to get what they should here. 5dimes keeps getting exposed for their horrible lines/cancels. the dude got his account closed for constantly trying to pick off error lines.
                                                                Comment
                                                                • Optional
                                                                  Administrator
                                                                  • 06-10-10
                                                                  • 61506

                                                                  #33
                                                                  Originally posted by DontTailMe
                                                                  If he had bet on an obviously bad line, I would 100% agree with your post.

                                                                  But how are those obvious errors?
                                                                  For one, OP said his last bet was purposely on another bad line to prove a point. So argue with him that he did not bet an obvious error if you want.

                                                                  I think the reaction from 5dimes shows he is correct, and you are wrong.
                                                                  .
                                                                  Comment
                                                                  • spicyyyyy
                                                                    SBR Rookie
                                                                    • 09-09-19
                                                                    • 36

                                                                    #34
                                                                    The last bet I made on arizona west +3500 was to prove a point that it was mispriced relative to their +4000 cup line, not that it was a "bad line" as a one off. In fact, if you are to estimate the market for arizona cup was +4000-7000, west +3500 would have been very close id imagine. It was my intention to just point out how much manual cherry picking 5Dimes was doing re: adjusting lines to the "correct" price. If there were SO CONFIDENT that arizona cup line had to be +4000, the very next thing you would do is adjust conference lines along with it because they're literally 1a/1b.

                                                                    Originally posted by Optional
                                                                    For one, OP said his last bet was purposely on another bad line to prove a point. So argue with him that he did not bet an obvious error if you want.

                                                                    I think the reaction from 5dimes shows he is correct, and you are wrong.
                                                                    Comment
                                                                    • spicyyyyy
                                                                      SBR Rookie
                                                                      • 09-09-19
                                                                      • 36

                                                                      #35
                                                                      Honestly, I don't understand how this argument is the opinion of so many. In my experience gambling (except for like small stakes gambling with a close buddy or family member for fun) the objective is to make +EV decisions and try to take the other person's money. Did I think the line had value? Yea, no shit! That is why I bet it. Books afaik generally speaking have different models and systems that inevitably calculate prices and I assume those prices and the decisions they make to post the lines they do are more of a response to the wants and needs of that specific book, rather than the market. In gambling, its a zero sum game. I am trying to take your money, and you are trying to take mine. To cry wolf when you get beat/are on the wrong side of it (especially due to your own negligence) is absurd.

                                                                      If I run a book and develop a model that I think is beating the market and then turns out im not, i'm going broke. and guess what? deservedly so!!!

                                                                      Originally posted by dxp
                                                                      both sides are clearly wrong, but one is worse than the other.

                                                                      5dimes is a joke in the sense they'll cancel anything they feel has changed. if you're going to give out something at like +3100, then cancel it because you say it's an error and it's really +2700.. that's pathetic.

                                                                      but this dude is also creeping to just take shots. he "saw value" in the +22500 line? yeah, no shit! he knows it was way off, which is why he bet it 3 more times at varying points.

                                                                      i side with the bettor most of the time on these things, but not when you clearly know the sport and keep trying to pick off those obvious lines. arizona has the 3rd best goals against in the league and has been around the playoff bubble all season long. you don't jump +14000 because you lost a game with a month left in the season.

                                                                      and that's the key, he saw that jump and busted a nut getting in as much as he could. if he was TRULY interested in just betting arizona, he would have sent customer service a quick email or hit them up on live chat to double check the odds because he was about to place a wager. the same goes for anyone else. it's a future, not a match that starts in 30 minutes. if you truly want it, double check and confirm the odds.

                                                                      both sides seemed to get what they should here. 5dimes keeps getting exposed for their horrible lines/cancels. the dude got his account closed for constantly trying to pick off error lines.
                                                                      Comment
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