Lowvig.ag Deposit scam

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  • Infowars2833
    SBR Wise Guy
    • 10-05-18
    • 739

    #1
    Lowvig.ag Deposit scam
    I just deposited with lowvig for 5 litecoin and they only credited me with $200 when they should have given me over $400!! They took 215$ in fees!!! Big scam if they claim it was all for processing fees! I am following up with their service email to see if i can get credited the other 2 + litecoin value.... beware
  • pimike
    BARRELED IN @ SBR!
    • 03-23-08
    • 37139

    #2
    Ouch, that’s heavy.
    Comment
    • Optional
      Administrator
      • 06-10-10
      • 61502

      #3
      Originally posted by Infowars2833
      I just deposited with lowvig for 5 litecoin and they only credited me with $200 when they should have given me over $400!! They took 215$ in fees!!! Big scam if they claim it was all for processing fees! I am following up with their service email to see if i can get credited the other 2 + litecoin value.... beware
      I am sure it is just an error. They are reliable and will fix it for you.

      If they dont, send in an SBR Sportsbook complaint form and we can ask them about it or you.
      .
      Comment
      • Infowars2833
        SBR Wise Guy
        • 10-05-18
        • 739

        #4
        They fixed it!

        it just took them until their deposits department had a chance to look at it.

        Thanks Optional.
        Comment
        • HedgeHog
          SBR Posting Legend
          • 09-11-07
          • 10128

          #5
          May want to correct the title of this thread.
          Comment
          • DontTailMe
            SBR MVP
            • 03-24-19
            • 2897

            #6
            Originally posted by HedgeHog
            May want to correct the title of this thread.
            I love how people race to use the word “SCAM” before they’ve even given the book in question a chance to respond.
            Comment
            • runninonmt
              SBR Rookie
              • 06-16-19
              • 32

              #7
              How is lowvig? I've never tried them out...worth a shot?
              Comment
              • HedgeHog
                SBR Posting Legend
                • 09-11-07
                • 10128

                #8
                Originally posted by runninonmt
                How is lowvig? I've never tried them out...worth a shot?
                Top notch. They are part of the Betonline family. Low juice, relatively high limits and quick payouts.
                Comment
                • pimike
                  BARRELED IN @ SBR!
                  • 03-23-08
                  • 37139

                  #9
                  Originally posted by Infowars2833
                  They fixed it!

                  it just took them until their deposits department had a chance to look at it.

                  Thanks Optional.
                  Next time please deal with book before mud slinging.

                  Thanks!

                  Optional the best!!!!
                  Comment
                  • pologq
                    SBR Posting Legend
                    • 10-07-12
                    • 19899

                    #10
                    change the title. not fair to the book.
                    Comment
                    • runninonmt
                      SBR Rookie
                      • 06-16-19
                      • 32

                      #11
                      Awesome, I'll give them a try. Thanks!
                      Comment
                      • bubba
                        SBR MVP
                        • 09-29-05
                        • 2432

                        #12
                        Originally posted by DontTailMe
                        I love how people race to use the word “SCAM” before they’ve even given the book in question a chance to respond.
                        Not defending the title but I have waited many days for lowvig customer service to respond to issues.

                        And they still owe me $ for the super bowl from over a year ago for misgraded prop(s) https://www.sportsbookreview.com/for...recording.html .

                        I am not saying they are a scam but their customer service can certainly leave customers with that impression at times.
                        Comment
                        • pimike
                          BARRELED IN @ SBR!
                          • 03-23-08
                          • 37139

                          #13
                          Originally posted by bubba
                          Not defending the title but I have waited many days for lowvig customer service to respond to issues.

                          And they still owe me $ for the super bowl from over a year ago for misgraded prop(s) https://www.sportsbookreview.com/for...recording.html .

                          I am not saying they are a scam but their customer service can certainly leave customers with that impression at times.
                          They don’t owe you since your prop didnt play out as posted. Atleast that’s how I read the thread.
                          Comment
                          • hustledouble
                            SBR High Roller
                            • 11-26-13
                            • 189

                            #14
                            Originally posted by runninonmt
                            How is lowvig? I've never tried them out...worth a shot?

                            They are great. BOL reduced juice with a few less bells and whistles basically
                            Comment
                            • vampire assassin
                              SBR Sharp
                              • 03-09-18
                              • 296

                              #15
                              Originally posted by runninonmt
                              How is lowvig? I've never tried them out...worth a shot?
                              Same management as BOL. Sharp bets at low-vig will move both line-sets. The downside is that most limits are just $500. It's great for smaller sharps.
                              Comment
                              • Optional
                                Administrator
                                • 06-10-10
                                • 61502

                                #16
                                Originally posted by bubba
                                Not defending the title but I have waited many days for lowvig customer service to respond to issues.
                                It's a low vig, lower limits, minimal customer service option outfit.

                                They do not pay for staff to respond to the usual 80% of silly questions and time wasters, and you get the benefit of lower juice.

                                If you want fast response customer service you need to go elsewhere and pay for it.


                                If you are a normal bettor who never needs to "clarify" things with your book and can accept that email support takes a day or so every time, then lowvig is an awesome option.
                                .
                                Comment
                                • hustledouble
                                  SBR High Roller
                                  • 11-26-13
                                  • 189

                                  #17
                                  Originally posted by vampire assassin
                                  Same management as BOL. Sharp bets at low-vig will move both line-sets. The downside is that most limits are just $500. It's great for smaller sharps.

                                  Overnight limit on CBB 1K, NHL 1K.... NBA All-Star 5K . Pretty standard

                                  Other than props I'm not sure I often see $500 limit but maybe I'm not profiled as "sharp" idk.
                                  Comment
                                  • slayer14
                                    SBR Posting Legend
                                    • 08-12-13
                                    • 22010

                                    #18
                                    It a struggling Cost Rican bookie it not fair on them to spread fakes news on them
                                    Comment
                                    • bubba
                                      SBR MVP
                                      • 09-29-05
                                      • 2432

                                      #19
                                      Originally posted by pimike
                                      They don’t owe you since your prop didnt play out as posted. Atleast that’s how I read the thread.
                                      I blocked it out of my memory (due to pain of dealing with their customer service) but pretty sure a prop bet was if jon bon jovi would be shown durring the super bowl. The thread literally has a link to a screen shot of him being shown on that broadcast. So yes they do owe me $ for that one. The other wager is up for debate but I cant see how you can say they dont owe me for the prop of JMJ being shown
                                      Comment
                                      • bubba
                                        SBR MVP
                                        • 09-29-05
                                        • 2432

                                        #20
                                        Originally posted by Optional
                                        It's a low vig, lower limits, minimal customer service option outfit.

                                        They do not pay for staff to respond to the usual 80% of silly questions and time wasters, and you get the benefit of lower juice.

                                        If you want fast response customer service you need to go elsewhere and pay for it.


                                        If you are a normal bettor who never needs to "clarify" things with your book and can accept that email support takes a day or so every time, then lowvig is an awesome option.
                                        Sounds like someone who is fortunate never to have had a misgrade (or any other issue) at lowvig.

                                        The whole group (betonline and sportsbetting included) have a lot of good things about them. I havent used the 3 as much the last 6 months or so, but as a whole, their customer service is probably the worst of any "legitimate" company I have dealt with in any walk of life. When things go smooth they are great, but getting issues fixed with them when they do come up is a process I dread like no other.

                                        If you see the thread I linked Bet #2 in question is a clear winner yet I dont deserve the $ because they are low juice? If I wanted to be paid out, I should play at a high juice book that could fix mistakes?
                                        Comment
                                        • Optional
                                          Administrator
                                          • 06-10-10
                                          • 61502

                                          #21
                                          Originally posted by bubba

                                          Sounds like someone who is fortunate never to have had a misgrade (or any other issue) at lowvig.

                                          The whole group (betonline and sportsbetting included) have a lot of good things about them. I havent used the 3 as much the last 6 months or so, but as a whole, their customer service is probably the worst of any "legitimate" company I have dealt with in any walk of life. When things go smooth they are great, but getting issues fixed with them when they do come up is a process I dread like no other.

                                          If you see the thread I linked Bet #2 in question is a clear winner yet I dont deserve the $ because they are low juice? If I wanted to be paid out, I should play at a high juice book that could fix mistakes?
                                          Not really.

                                          But if I did have a mis grade at Lowvig I understand they probably wont reply to me immediately, or today.

                                          They probably even make sure they never reply same day to not give people a reason to ever expect it.

                                          They specifically set up a low overhead version of BOL and pass on the savings.


                                          You can get exactly the same thing with higher limits and full CS at Betonline if you prefer it that way.
                                          .
                                          Comment
                                          • pimike
                                            BARRELED IN @ SBR!
                                            • 03-23-08
                                            • 37139

                                            #22
                                            Originally posted by bubba
                                            I blocked it out of my memory (due to pain of dealing with their customer service) but pretty sure a prop bet was if jon bon jovi would be shown durring the super bowl. The thread literally has a link to a screen shot of him being shown on that broadcast. So yes they do owe me $ for that one. The other wager is up for debate but I cant see how you can say they dont owe me for the prop of JMJ being shown
                                            Sorry bro!!!
                                            Comment
                                            • DISTROYA
                                              SBR MVP
                                              • 04-26-12
                                              • 2911

                                              #23
                                              can you open an account here if youre already signed up at bet-online? (but no funds left there)
                                              And from the looks of it doesnt seem like they have a bonus period.
                                              Comment
                                              • runninonmt
                                                SBR Rookie
                                                • 06-16-19
                                                • 32

                                                #24
                                                Yeah, I just did. They don't offer any bonuses, but they've got reduced juice.
                                                Comment
                                                • bubba
                                                  SBR MVP
                                                  • 09-29-05
                                                  • 2432

                                                  #25
                                                  Originally posted by Optional
                                                  Not really.

                                                  But if I did have a mis grade at Lowvig I understand they probably wont reply to me immediately, or today.

                                                  They probably even make sure they never reply same day to not give people a reason to ever expect it.

                                                  They specifically set up a low overhead version of BOL and pass on the savings.


                                                  You can get exactly the same thing with higher limits and full CS at Betonline if you prefer it that way.

                                                  The idea that lowvig purposely doesnt respond to emails the same day as to not raise customers expectations leaves me speechless.

                                                  And I am waiting now over a year for a wager to be properly graded. Obliviously its not malicious or incompetence on their part. They just wanna make sure I dont expect fast service so they are taking their time.

                                                  Maybe with SBR and fixing complaints betonline customer service is acceptable. But day to day operations, I have found their customer service to be rated D-F in my book with most issues that have ever come up(issues are rare lately thankfully). And now that I think of it, I have found no difference in the email response time between betonline/lowvig/sportsbetting through the years. Betonline and sportsbetting offer live chat, but the email is just as slow at the other 2 in my experiences. I think they are just BAD at email support.

                                                  Safety of funds, who knows. Speed of payouts/wagering options/limits the group is top notch. Customer service? Much room for improvement from my decade+ dealing with the group of books.
                                                  Comment
                                                  • DISTROYA
                                                    SBR MVP
                                                    • 04-26-12
                                                    • 2911

                                                    #26
                                                    what are they graded here?
                                                    Comment
                                                    • Optional
                                                      Administrator
                                                      • 06-10-10
                                                      • 61502

                                                      #27
                                                      Originally posted by bubba
                                                      I have found their customer service to be rated D-F in my book
                                                      Which part do you not understand about them not offering high level customer service and giving you better odds in return?
                                                      .
                                                      Comment
                                                      • HedgeHog
                                                        SBR Posting Legend
                                                        • 09-11-07
                                                        • 10128

                                                        #28
                                                        Regarding limits at LV, you can bet the max allowed and then bet again after waiting just 1 minute.
                                                        Comment
                                                        • bubba
                                                          SBR MVP
                                                          • 09-29-05
                                                          • 2432

                                                          #29
                                                          Originally posted by Optional
                                                          Which part do you not understand about them not offering high level customer service and giving you better odds in return?
                                                          I fully get that. I expect better than what they give. You wanna take days to respond to issues, dont misgrade. Dont mess up. simple as that. What other company on earth takes days to respond and doesnt fix issues? Customer service isnt just slow, its bad.
                                                          Comment
                                                          • DontTailMe
                                                            SBR MVP
                                                            • 03-24-19
                                                            • 2897

                                                            #30
                                                            Don’t make mistakes? That’s an impossible standard.
                                                            Comment
                                                            • bubba
                                                              SBR MVP
                                                              • 09-29-05
                                                              • 2432

                                                              #31
                                                              Originally posted by DontTailMe
                                                              Don’t make mistakes? That’s an impossible standard.
                                                              Correct the mistakes that you make. Is that an impossible standard?

                                                              If you choose to have no customer service (still waiting on rectification on a super bowl wager from last year despite handing them proof of the correct side on a silver platter) then you need to not make mistakes (yes thats impossible which is why they need better customer service than they have IMO)
                                                              Comment
                                                              • DontTailMe
                                                                SBR MVP
                                                                • 03-24-19
                                                                • 2897

                                                                #32
                                                                Alright, this is just going around in circles at this point.
                                                                Comment
                                                                • pimike
                                                                  BARRELED IN @ SBR!
                                                                  • 03-23-08
                                                                  • 37139

                                                                  #33
                                                                  Looks like you cN get 20% added on balance same as BOL.

                                                                  Good deal with reduced juice.
                                                                  Comment
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