canceled bet - ever got it reinstated?

**TheBeautifulGame** · 07-17-09, 09:53 AM

I would believe that you have a case if the odds were the average offered by sportsbooks. However, if the line was posted in error, they are permitted to cancel the bet in accordance with most (if not all) bookies house rules.

Now, did you use your own funds or bonus funds/free plays to place the bet? If so, the terms and conditions of the bonus may prohibit you from placing that particular bet.

EDIT: Your question, I have had one bet which was canceled after the game took place. However, this was done in error by the book and after contacting them, they apologised and credited the winnings. I believe in my case though, it was a genuine error (should notREALLY happen but you can let it go)

**orbs** · 07-17-09, 10:38 AM

Yes, the odds were more or less the average - a bit above, that's why I placed the bet there. There was one more book with same odds, and several just a bit below.

The funds were my own.

**Justin7** · 07-17-09, 11:04 AM

A failure to move a line is NOT cause to cancel. It isn't a bad line, and a book has no business canceling it.

What book was it?

**orbs** · 07-17-09, 11:11 AM

I'll pm you the book, however don't wanna post here yet, since I'm still talking to them...waiting for their "vice head" to call me back.

**moonbeam** · 07-17-09, 04:16 PM

Originally posted by orbs

First: thanks for this great Forum - been reading for months, now for the first time have a reason to post :-) ...or better :-(

3 hours ago placed a bet on a game that will happen at night in the US. The market was swinging at the time, I still got the "old" odds with the bookie (6.0), now they are much worse(3.5). It's a smaller but somewhat reputable European bookie (I know the name might help here, but I'm still talking to them so don't want to point the finger publically just yet).

Half an hour later got an email that they canceled the bet, citing their terms...which actually only state that a customer can be excluded from their offers but NOT that they can cancel an already accepted bet.

Just to restate: I did not bet on a wrong line, it was not a mistake by them (the odds were very similar with other bookies at the time). The reason they canceled was simply a market shift.

So while I'm still talking to them: have you ever gotten a bet reinstated? And if not, is there any chance I could get the money should the wager win - with SBR's help? They are not rated, but I do think they are concerned about their reputation, since they are somewhat wellknown in this country.

Any advice welcome while I ponder if I should place the bet elsewhere.

Phoenix void my winning bet on a fixed tennis match after the event has finished. Was just a few days ago.

I´m still waiting that a book void a losing bet after the event has finished

No explanation, no email. They just void it and finished. It would be interesting if they also void the losing bets. I don´t think so

**HeeeHAWWWW** · 07-17-09, 04:31 PM

Originally posted by moonbeam

Phoenix void my winning bet on a fixed tennis match after the event has finished. Was just a few days ago.

Interesting - did they actually cite that it was fixed as a reason, or did they use the "line error" rule?

ps Crivoi or Hernandez? :-)

**moonbeam** · 07-17-09, 04:49 PM

Originally posted by HeeeHAWWWW

Interesting - did they actually cite that it was fixed as a reason, or did they use the "line error" rule?

ps Crivoi or Hernandez? :-)

It was the Tipsarevic vs Hernadez match.

I don´t ask them why they void it. Normally that´s a waste of time. I guess they would say "line error". The line went down from 2.50 to 1.10 within 15 minutes

**HeeeHAWWWW** · 07-17-09, 04:54 PM

Originally posted by moonbeam

It was the Tipsarevic vs Hernadez match.

I don´t ask them why they void it. Normally that´s a waste of time. I guess they would say "line error". The line went down from 2.50 to 1.10 within 15 minutes

I'd try get a response on that then - there was no line error, so if they cite that it's utter nonsense. It was clearly fixed though, so they're probably within their rights to void based on that.

**orbs** · 07-17-09, 05:16 PM

So here's a first update: after trying all day to get their higher ups on the phone (they wouldnt talk to me, but the customer service reps were really quite nice, understanding and professional), I just gave up. They won't reinstate the bet, and following Justin's advice (thanks again) I placed the bet elsewhere (to now odds of 3.23) and will try to get the 277€ I'll have less should the bet win back from that bookie once I have my full balance out of there.

I'll share the name and more info if wanted here in a week or whenever the money's in the bank.

However, I'm still interested in voiding stories from others - never can know too much about strange bookie behaviour ;-)

**moonbeam** · 07-17-09, 05:28 PM

Originally posted by HeeeHAWWWW

I'd try get a response on that then - there was no line error, so if they cite that it's utter nonsense. It was clearly fixed though, so they're probably within their rights to void based on that.

Thank you HeeeHAWWWW. Their CS told me they they will settle this bet tomorrow. Wow.

**andrea** · 07-18-09, 04:54 AM

Most books will cancel bets if in any case "irregularity of matches
have occurred, etc.."
Most of the time, I'll get notified when my current book
voided/cancelled my bets...

**moonbeam** · 07-19-09, 04:01 PM

Originally posted by HeeeHAWWWW

I'd try get a response on that then - there was no line error, so if they cite that it's utter nonsense. It was clearly fixed though, so they're probably within their rights to void based on that.

They settled the bet. Very amazing.

**MilfDriller** · 07-24-09, 11:06 PM

Quick question. Books have line on a total of 139/140 more or less... book types in new line of 169.5

If you take 169.5 Under (and there's not a doubt in my mind that will hit), the bet will be canceled, right?

Just wanted to confirm. I left it alone, but just curious. Prolly already know the answer.

**LT Profits** · 07-24-09, 11:22 PM

Originally posted by MilfDriller

Quick question. Books have line on a total of 139/140 more or less... book types in new line of 169.5

If you take 169.5 Under (and there's not a doubt in my mind that will hit), the bet will be canceled, right?

Just wanted to confirm. I left it alone, but just curious. Prolly already know the answer.

That IS an obvious line error and should get canceled.

**andrea** · 07-25-09, 07:05 AM

Originally posted by orbs

So here's a first update: after trying all day to get their higher ups on the phone (they wouldnt talk to me, but the customer service reps were really quite nice, understanding and professional), I just gave up. They won't reinstate the bet, and following Justin's advice (thanks again) I placed the bet elsewhere (to now odds of 3.23) and will try to get the 277€ I'll have less should the bet win back from that bookie once I have my full balance out of there.

I'll share the name and more info if wanted here in a week or whenever the money's in the bank.

However, I'm still interested in voiding stories from others - never can know too much about strange bookie behaviour ;-)

Any updates with your case???