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Svenbet, same as campeonbet and evobet, make sure you avoid last two at least WinnerComment -
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did it before time but no reply still..Comment -
why you keep on betting at betconstruct bookies beats me!
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I participated in an promotion on evobet. deposit 35, play 35 and if lost get up to 35 freebet. Now the live chat is gone. I got 1 replay on emails that i did recieve my freebet. I did show with screenshot that it is not the case but they ignore. It has been 6 days. Earlier when something went wrong with giving from the previous couple of freebets they corrected in live chat.But now I have some winnings in my account and live chat is gone.I didnt know it was ukrainian or russian owned otherwise i would never have joined.I think i will bet all the money in a multi so a big theoretical win or loss because paying out will be difficult I predict.There sister companys are Campeonbet and Svenbet.Comment -
Hello,
I have a big problem with campeonbet. I paid in a lot of times, but I allways lose my whole account balance. Now they offer me a reload bonus and I claim it. I won two bets and then I got a betting limit of round about 10 cents in big soccer leagues. The minimum bet is 50 cent. With this limit I cant place bets and I cant made the bonus turnover. I asked them, if I can cancel the bonus. The support says yes, but then I will lose my whole winnings of 1115,00 €.
Is that fair? No it is scam! Give people who win a bet a betting limit and take the whole winnings of him!
I hope somebody here can help me.
Regards
(Sorry for my bad english)Comment -
Wow, it sounds like they must be totally broke to do this to someone who has been a consistent depositor.
There is probably not much you can do but take your deposit back and move to a fairer sportsbook. How much of your 1115 is deposit money?.Comment -
HelloMe, they stole 700 € from me, they are crooksComment -
Do not waste your time. You have only one way in this situation - make a wager in their casino (slots, roulette, blackjack...) Just advice.Comment -
After a series of document verification and cancelling my withdrawals which resulted in 9 different documents being reviewed and accepted in a month process, I finally tried to make a new withdrawal on 4 February 2024 (Even russian bookmakers had more lenient verification and they actually paid me).
After 5 days (9 February 2024), they sent me an e-mail stating that my withdrawal is rejected and that I breached terms 3.1 and 12.10 which were copied directly from their website. Both these terms imply I've breached at least 10 different conditions (VPN, cheating software, IP falsification, forged documents, fraudulent activities, bonus abuse ...), which I declined via both e-mail and live chat, but they told me the decision was final. I haven't even used a bonus on their website yet it's part of their claims which is a joke.
On 10 February 2024, I sent them another email asking them to be more specific about the terms they claim I've breached, and specify the exact reason why my money was taken from my account, but to this day they don't want to answer.
I know I didn't breach any of their T&C, and my money was won fairly by betting on sports and won 6868.5€. Honestly, I don't see any reason why I'd cheat and I've never had a casino accuse me of breaching their T&C until I met these scammers.
I also have a problem with 3 other bookmakers who belong to the same network CampeonGaming and CampeonAffiliates (Sonsofslots, Campeonbet and Supacasi) and they all sent me the same email about claims BS without providing proof nor clarify the real cause, but let's just focus on Svenplay right now.
I've also reached out to MADRE who decided to open a case, and you know what their decision was? They actually stopped the case because I live outside the EU and it's the operator decision if they want to proceed with the case or not, and obviously they refused. I mean it's a joke really not even their designated ADR can help you.
Hopefully this will serve at least as a warning to people who want to play in the following casinos : Wallacebet, Evobet, Betsamigo, Sons of Slots, Lapilanders, SvenPlay, Campeonbet, Nucleonbet, Svenbet, BetNFlix, 21.red, Scibet, Rise of Bets, Onestep, Taikaspins, Scarabet, ChalkWins, Nords, Slots Hammer, CampeonUK, Evoreels, Svenreels, SupaCasi, Play Fast, LiveBet, Treasure Spins. If you're thinking about playing in one of these casinos, just run away.
TLDR : Svenplay confiscated my winnings based on unjustified T&C.Comment -
So I registered in bookmaker A and I played there and I also reached their max stake of 40 euros after a while. I also registered in bookmaker B that belongs to the same company as bookmaker A (I didn't know at first). I also used 40 euros in bookmaker B while having the same bets so it's a total of 80 euros stake per event. In addition, the limits on bookmaker B were of hundreds of euros. So if I wanted I could bet on bookmaker B more than I did on bookmaker A + B. For example, I could have just stopped using bookmaker A, and played bets only on bookmaker B for 100 euros if I wanted.
Now both bookmakers confiscated my winnings because they claim I've defrauded their bookmakers while stating one rule in their T&C "The bookmaker reserves the right to cancel repeated bets on the same event/market." Now for me, I think that it's only applicable to one bookmaker and it doesn't expand to all bookmakers belonging to the same company, and they used this as an excuse not to pay me. There's no mention of not being able to repeat bets across multiple bookmakers.
Who's in the wrong here?
Edit : the bookmakers names are Svenplay and Sonsofslots and both belong to LCS Limited. And also both belong to a large network of bookmakers called CampeonGaming that uses the weirdest excuses to confiscate your winnings. Anyway if you want to avoid trouble, just avoid all these bookmakers : Wallacebet, Evobet, Betsamigo, Sons of Slots, Lapilanders, SvenPlay, Campeonbet, Nucleonbet, Svenbet, BetNFlix, 21.red, Scibet, Rise of Bets, Onestep, Taikaspins, Scarabet, ChalkWins, Nords, Slots Hammer, CampeonUK, Evoreels, Svenreels, SupaCasi, Play Fast, LiveBet, Treasure Spins.Comment -
It could expand even further than their sister books, but yeah you aren't going to win that fight max betting different accounts under the same company umbrella.Comment -
How could it expand further than their sister books? Can you give some examples?
Now about this case, first it should be clearly stated that I shouldn't repeat bets even in sister companies, and I haven't even used the max bet on both bookmakers, I like to spread my bets across multiple ones and it just happened that they both belong to the same company. I also played in multiple bookmakers before that belong to the same company and never had a problem.Comment -
Not sure what Bookmaker Bs problem is if you didn't go over their max combined anyway.
Sounds completely unreasonable. Especially over a $40 bet..Comment -
They should specifically state the excluded booksComment -
should let us know the books so I can avoid them.Comment -
I added all the bookmakers to avoid in my opening post.Comment -
The books/company you named are known to be shady and to be avoided.
They would've found another excuse to confiscate your funds anyways.Comment -
Typical D tier book behavior. I just stick to Pinny.Comment -
Svenplay and Sonsofslots and both belong to LCS Limited. And also both belong to a large network of bookmakers called CampeonGaming that uses the weirdest excuses to confiscate your winnings. Anyway if you want to avoid trouble, just avoid all these bookmakers : Wallacebet, Evobet, Betsamigo, Sons of Slots, Lapilanders, SvenPlay, Campeonbet, Nucleonbet, Svenbet, BetNFlix, 21.red, Scibet, Rise of Bets, Onestep, Taikaspins, Scarabet, ChalkWins, Nords, Slots Hammer, CampeonUK, Evoreels, Svenreels, SupaCasi, Play Fast, LiveBet, Treasure Spins.
Lol never heard of one of these.Comment -
I'd complain to Netflix if I lost money at Betnflix that's just me. You circumvented limits is my guess. One more piece of advice don't do that with books in Cyprus.Comment -
CampeonGaming seems to have a ton of complaints. If you are to believe askgamblers.com maybe you should file a complaint there seems they resolved quite a few.Comment -
Hi i am a highroller, they offered me 100% up to 2k. I managed to turn it over and in the end i had 12,5k in my account. I made 2 withdraws after completing the bonus and it was sent to my. I have not played more i want to cash out. Today i requested the 3rd payout and the wrote me this (s., below):
What joke, this i pure scam,if they think, i was bonus abusing, why sent me 2 withdraws and then take all my balance. I wrote VIP Team and still waiting for an answer.
I always made bets with around 2k and played on different markets. This is pure scam! stay away.I dont think anybody can help here... Optional
Dear XXX
We would like to inform you that your withdrawal has been cancelled by the payments department and the amount of 10479.96 EUR has been removed from your balance due to the breach of the following Terms & Conditions:
11.1. The following practices in relation to the Services:
a) abuse of bonuses or other promotions (as defined in paragraph 11.4)
b) using unfair external factors or influences (commonly known as cheating)
c) taking unfair advantage (as defined in paragraph 11.4);
d) opening any Duplicate Accounts; and/or
e) undertaking fraudulent practice or criminal activity (as defined in paragraph 11.4), constitute "Prohibited Practices" and are not permitted. We will take all reasonable steps to prevent and detect such practices and to identify the relevant players concerned if they do occur.
11.2. You agree that you shall not participate in or be connected with any form of Prohibited Practice in connection with your access to or use of the Services.
11.3. If:
a) We have reasonable grounds to believe that you have participated in or have been connected with any form of Prohibited Practice (and the basis of our belief shall include the use by us of any fraud, cheating and collusion detection practices which are used in the gambling and gaming industry at the relevant time); or
b) You have placed bets and/or played online games with any other online provider of gambling services and are suspected (as a result of such play) of any Prohibited Practice or otherwise improper activity; or
c) We become aware that you have "charged back" or denied any of the purchases or deposits that you made to your account; or
d) You become bankrupt or suffer analogous proceedings anywhere in the world,
then, (including in connection with any suspension and/or termination of your account) we shall have the right, in respect of your account to withhold the whole or part of the balance and/or recover from the account the amount of any deposits, pay-outs, bonuses or winnings which have been affected by or are in any way attributable to any of the event(s) outlined in this paragraph.
11.4. For the purposes of this paragraph 11:
a) A "fraudulent practice" means any fraudulent activity engaged in by you or by any person acting on your behalf or in collusion with you, and shall include, without limitation:
fraudulent charge-backs and rake-back activity;
the use by you or any other person who was participating in the same game as you at any time, of a stolen, cloned or otherwise unauthorized credit or debit card, as a source of funds;
the collusion by you with others in order to gain an unfair advantage (including through bonus schemes or similar incentives offered by us);
any attempt to register false or misleading account information;
any actual or attempted act by you which is reasonably deemed by us to be illegal in any applicable jurisdiction, made in bad faith, or intended to defraud us and/or circumvent any contractual or legal restrictions, regardless of whether such act or attempted act actually causes us any damage or harm;
b) An "unfair advantage" shall include, without limitation:
the exploitation of a fault, loophole or error in our or any third party's software used by you in connection with the Services (including in respect of any game);
the use of automated players ('bots'), or other 3rd party software or analysis systems; or
the exploitation by you, of an 'Error' as defined in paragraph 18, in any case either to your advantage and/or to the disadvantage of us or other.
c) Bonus Abuse includes, but is not limited to:
i. breach of terms and conditions of a bonus, free bets or any other promotional offer
ii. the opening of multiple accounts to claim multiple bonuses;
iii. all bonuses are subject to bonus use limitation based on the bonus engine, and, unless stated otherwise, they shouldn't be used more that 6 times per calendar month; if for any reason a bonus code is used by an individual player over the stated amount, the Company reserves the right to further investigate bonus abusing pattern and deduct bonus winnings plus all 3rd-party charges arising from player's activity (payment fees, providers fees, etc)
12.10 Company reserves the right, in its sole discretion, to void any winnings and forfeit any balance (winnings and deposits) in your betting account, to terminate the Agreement and/or to suspend the provision of the Services or deactivate your account if: i) we identify you have disguised, or interfered, or taken steps to disguise or interfere, in any way with the IP address of any Device used to access our Site (such as using a Virtual Private Network “VPN”) ii) it comes to our attention that the customer used forged documents (photos, scanned documents, screenshots etc.) during the verification procedure or in any point time the Agreement is active iii) there is a reasonable suspicion that you have committed or attempted to commit a bonus abuse, either on your own or as part of a group iv) you are involved in any fraudulent, collusive, fixing or other unlawful activity in relation to Your or third parties’ participation or you use any software-assisted methods or techniques or hardware devices for Your participation in any of the services provided by the Company.
12.11.1 As "Sportsbook Bonus abuse" the Website refers to the method employed by certain players to exploit Sportsbook offers to their advantage. In such instances, we reserve the right to void bets, deduct winnings and remaining funds, or return the user's initial deposit at the Website's discretion. Indicators that strongly suggest a user is abusing our offers through the bonus abuse system include, but are not limited to, the following:
i) Making only one deposit to receive the maximum bonus available.
ii) Initiating betting activity with a single or double bet with a stake equal to his deposit plus the bonus money.
iii) Commencing betting activity with single bets, with stakes totaling his deposit placed on high odds selections (average of 2.0 and higher) and wagering the exact amount required to clear the bonus prior to requesting a payout.
iv) Consistent use of the above-mentioned strategy and otherwise limited engagement with the platform beyond depositing to receive bonuses, suggesting a sole interest in exploiting deposit offers.
v) Consistently maxing out bets and focusing on the same markets and betting strategy, avoiding any diversification of the betting portfolio.
vi) Presence of multiple accounts associated with the same individual, often used to exploit deposit bonuses repeatedly.
In such cases, the Website reserves the right to take appropriate actions to address bonus abuse, as outlined in our terms and conditions.
Do not hesitate to contact us in case you require any assistance.
Kind regards,
Customer Support Team
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Unfortunately this company has been a continuous problem for more than 10 years.
SBR has had no success ever trying to mediate with them in the past..Comment
