Major US book cancels live wager, cites "line error"

**michael777** · 07-06-13, 11:35 AM

obvious line error,you have no beef

**PharaohUB** · 07-06-13, 12:43 PM

That is not an obvious line error if it was only off by 25 cents from other books. They should pay you. I guarantee had you lost they wouldn't have canceled bets. In other words, they took a shot at you.

**pjesnik24** · 07-06-13, 12:52 PM

if what you are saying is true then that absolutely is not a bad line, happens all the time that one bookie has +125 and the others 150

**benandjerry** · 07-06-13, 12:58 PM

I always think its a grey area when not voiding wagers right away, they may certainly pocket if you lose.

Was the difference in any part because of juice or were both sides off a full 25c?

edit: hadnt refreshed page to see above replies, partly agree that they should pay you, at least at revised +125 odds.

**Santo** · 07-06-13, 01:31 PM

Removed. Misread as EU style pending system

**daddypoker23** · 07-06-13, 01:42 PM

Originally posted by lecubs28

Watching a baseball game the other night, I placed four live wagers on the home baseball team to win at odds of +150. At the time I placed the wagers, the game was tied 1-1 after 6 innings. Before the game started, my team were underdogs at odds of around +155.

The top of the 7th goes by and the other team does not score. New live betting lines are offered in the middle of the 7th. My wagers are still in my pending wager list. My team scores 3 runs in the bottom of the 7th inning and now they are winning 4-1. New lines are offered after the bottom of the 7th inning. My wagers are still listed in my pending wagers list.

I check my balance later that night after the game is over and see that my four wagers have been canceled. I contact customer service and I am told that there was an obvious line error and management may no-action wagers at their discretion.

At the time I placed my wagers at odds of +150, other sportsbooks offering live betting had odds around +120 or +125. Is the sportsbook justified in accepting my bet, waiting over a half hour, then canceling my wagers once my team takes a three run lead, stating that this was an obvious line error?

They should honor your wager if they dont you shouldn't give them anymore action. Most reliable books (betchris,pinnancle) would cancel your wager in a timely matter.. (within the half inning) if not they would honor the bet.. Its happen to me a few times.. locla book cancel my live bet wager after i bet a underdog at +190 and other sites had the fav at -190.. so i was basically booking the bookie my team score few innings later and wins. he cancels my wagers once its obvious my team is going to win..

i was stuck for the week (credit acct) we argued he reluctantly agree to honor the bet. settle what i still owed him and was done with him. Imagine if i was winning for the week or a acct where i had to post?

**Slimpickens** · 07-06-13, 01:47 PM

Again we are keeping the book a secret?

**relaaxx** · 07-06-13, 01:55 PM

no way is it an obvious bad line. should be paid. name the book.

**Slimpickens** · 07-06-13, 02:06 PM

Prolly betonline or dsi. Arent they the only 2 that offer nearly every MLB game live?

**daddypoker23** · 07-06-13, 02:06 PM

better yet.. post ticket

**touchback** · 07-06-13, 02:24 PM

Well... we are in LIVE LINES territory now and there are usually separate or additional rules for them which give a service more leeway to cancel a wager. Good luck with this Cubs, I am interested in how this turns out.

**lecubs28** · 07-06-13, 02:31 PM

I just spoke with them and they have now changed their story. They now claim that this was not a line error, but that the "live betting administrator went down for a considerable period of time." In this case, a considerable period of time seems to be about 30-45 seconds, as the lines closed immediately after I placed my wagers. I find it odd that the live betting administrator was down for 45 seconds, but that my wagers remained pending for at least another 20 minutes, and possibly over an hour. They did not clarify why the wagers were not canceled until after they had gone on to win. I was told that, as this was the result of an obvious technical error, they have the right to cancel wagers at any time, as stated in their rules.

I urged them to reconsider and he told me the decision is final. I pointed out that the decision that has been reached is clearly wrong, and when I asked about SBR's involvement, I was told that the case would be forwarded to upper management and they are going to re-evaluate. I am hoping they'll do the right thing here and credit my bets.

If I place a wager and it is canceled two minutes later with the score still the same, that's fine. I think that is shady, but it's not outright theft. But if I place a wager and the book waits until the end of the game to make a decision, I don't think that's okay. I'll be sure to avoid any obvious technical errors in the future, but the question is, how is the player to know if it's a technical error or not? There was nothing special about these bets compared to any of the other bets I've made at the same book. It's not as if the site suddenly started blinking red with a big warning sign telling me the system was down. As the player, I wasn't taking a shot at the book and I don't think they should have the opportunity to freeroll me because of an error on their side.

**Peregrine Stoop** · 07-06-13, 02:32 PM

Originally posted by relaaxx

no way is it an obvious bad line. should be paid. name the book.

+1!

**benandjerry** · 07-06-13, 03:25 PM

Originally posted by lecubs28

I urged them to reconsider and he told me the decision is final. I pointed out that the decision that has been reached is clearly wrong, and when I asked about SBR's involvement, I was told that the case would be forwarded to upper management and they are going to re-evaluate. I am hoping they'll do the right thing here and credit my bets.

That part is unacceptable. You should name the book. They shouldnt only 'reconsider' if there is a risk of bad publicity due to the player being familiar with one of their larger affiliates.

**daringly** · 07-06-13, 03:27 PM

This is clearly a bad line. If they voided it within 20 minutes, you don't really have a beef.

**lecubs28** · 07-06-13, 03:47 PM

It was not voided within 20 minutes. I cannot say exactly when it was voided. I wasn't expecting them to cancel the bet so was not refreshing my pending wagers list. I am positive I checked after my team had scored three runs and the 7th inning was over, and the wagers were still listed. My bets were placed at 9:54 PM ET and twitter shows that my team didn't score until 10:18 PM. The 7th inning didn't end for another few minutes after that home run, so it was at the very least a half hour before the wagers were canceled.

**easyliving** · 07-06-13, 03:53 PM

name the book please so we are more aware in the future. they are clearly taken a shot at you, you should at least be paid with the correct odds as the wager was cancelled once the outcome was known. As far as I'm concerned if a book is cancelling a wager once the outcome has been determined this is very unprofessional and I would think twice about playing there.

**NSN21** · 07-06-13, 04:00 PM

I have to disagree that this was a bad line. +150 when the market is +125 is not a bad line in my opinion. -125 when the market is +125 is a bad line, which in this example would be a mistake of having the favorite and underdog switched on accident. +1250 when the market is +125 is a mistake line as well, with an obvious 0 attached to the end of the price by accident. 25 cents off is absolutely not grounds to have a bet voided, and I strongly feel that way.

All bets should be honored and paid in full. NO questions asked.

I have a pretty good idea what book this is, because they pulled a very similar move on me a few months ago.

Good luck and keep us posted.

**chopperocker** · 07-06-13, 04:10 PM

if you had lost, would they have kept your risk amount? Im guessing, yes. another loss in value using "our friends in other places".

**RonPaul2008** · 07-06-13, 04:22 PM

Originally posted by daringly

This is clearly a bad line. If they voided it within 20 minutes, you don't really have a beef.

+150 moneyline in live betting when the line is +125 at other books is not a bad line.

**horja1** · 07-06-13, 04:35 PM

Originally posted by daringly

This is clearly a bad line. If they voided it within 20 minutes, you don't really have a beef.

how was that so clear? so if other book had it at +125, what odds would have been ok? +126? +130? +135? +145?

I'm cheching now the live odds for Pirates@Cubs, right before bottom of the 5th:

Bet365 +175
WillHill +150
BetDsi +221

So who got it wrong here?

**BigDaddy** · 07-06-13, 11:51 PM

"Clearly a bad line"

Unreal

**secret007** · 07-07-13, 04:53 AM

what book?

**andywend** · 07-07-13, 04:59 AM

Why do people continue to whine about books and come here asking people their opinions but refuse to name the book in question? Sure is IRRITATING!!!

**tto827** · 07-07-13, 10:57 AM

Need to know the name of the book. If its a one time deal, maybe they are being honest, but next week when they have the same "maintenance" issue or whatever happen at another convenient time for them, then maybe something is up.

**goombah** · 07-07-13, 12:18 PM

Originally posted by tto827

Need to know the name of the book. If its a one time deal, maybe they are being honest, but next week when they have the same "maintenance" issue or whatever happen at another convenient time for the someone m, then maybe something is up.

my guess is that they probably do stuff like this on regular and if they think that the person they are trying to rip off has a clue about the power they have by speaking up through forums than the sportsbook will backtrack and do damage control. for my business, i try to rip off people with as much as i feel like i can get away with. the key is to rip them off in a small amount way that they feel like they only got ripped off a little instead of a lot. when they feel that way they are less inclined to go on the internet to complain about my (shady) business practices. lol.

**sharpcircle** · 07-07-13, 01:04 PM

Originally posted by daringly

This is clearly a bad line. If they voided it within 20 minutes, you don't really have a beef.

25 cents off if clearly a bad line?

so every steam bet that moves a lot is a bad line? this industry can do no wrong when stealing from players.

**sharpcircle** · 07-07-13, 01:06 PM

Books regularly take freerolls like this at the players. Its even worse when ppl defend it by saying the line was bad or it was teh correct move.

Players are constantly getting free-rolled in similar spots. its a joke that others defend the books in this spot.

think tehy would have canceled it if he lost...................

**tomcowley** · 07-07-13, 01:33 PM

Originally posted by daringly

This is clearly a bad line. If they voided it within 20 minutes, you don't really have a beef.

You could at least wonder if the line was bet up to there before being wrong.

**lecubs28** · 07-07-13, 02:53 PM

I'd prefer to not release the name of the book yet as I don't want to interfere with SBR's investigation. My complaint was only filed on July 4th. I haven't heard back from SBR yet probably because it was a holiday and they've taken the weekend off. I'm sure I'll have a response by tomorrow, as it's the first weekday back from the long weekend. Hopefully it will be resolved by then and I'll release the book.

Hopefully as an added bonus the book will make their rules more specific so that players can avoid being freerolled.

**tomcowley** · 07-07-13, 02:54 PM

You didn't bet after the next inning had started (and got the first guy out or something), did you?

**cashfarm** · 07-07-13, 02:57 PM

lecubs if you say wich was the game and the time you've placed the bet (plus the timezone) i can check wich was the odds at the other book

**michael777** · 07-07-13, 03:18 PM

why is this thread still ongoing?? clearly a bad line? wtf is wrong with you guys? this place has become a joke,a bunch of children on here that have no clue

**sharpcircle** · 07-07-13, 03:24 PM

michael777,

the books have to come up with reasons to justify these things. no one cares if the reasons are good or not everyone just assumes it was correct and works backwards.

we shall see with the SBR investigation results...