As many of you know BetIslands free half point stopped working on/off the number 7 for football last week. Live chat told me that this is a glitch in the system and it will be manually adjusted so you get the half point on wagers you place wagers during that time. This felt funny so I emailed Ryan over there who confirmed this info for me.
This Wednesday, the glitch was still in effect. I went on livechat just to make sure this week all is the same. Live chat confirmed this.
Today I have a game i bet -7 push. Yippee, its a winner cause I am getting a free half point. I contact live chat and they tell me you no longer get credit on or off 7. the change was made yesterday.
Note that my wager was placed the very same day live chat told me I would get credit for the free half point and it was a system glitch.
Also please note that I have 3 more pending wagers that were made with this assumption of getting an extra half point off 7 (2 placed the very day live chat confirmed i will get credit for the free half point, 1 placed the day after).
I expect betislands to honer the free half point i was told about for my 1 wager that should be a winner and the 3 pending I have. In my opinion, it is a no brainer. Apparently there is nobody in the office on this busy friday who could do anything about it. "If I could, I would" is the best I got.
This Wednesday, the glitch was still in effect. I went on livechat just to make sure this week all is the same. Live chat confirmed this.
Today I have a game i bet -7 push. Yippee, its a winner cause I am getting a free half point. I contact live chat and they tell me you no longer get credit on or off 7. the change was made yesterday.
Note that my wager was placed the very same day live chat told me I would get credit for the free half point and it was a system glitch.
Also please note that I have 3 more pending wagers that were made with this assumption of getting an extra half point off 7 (2 placed the very day live chat confirmed i will get credit for the free half point, 1 placed the day after).
I expect betislands to honer the free half point i was told about for my 1 wager that should be a winner and the 3 pending I have. In my opinion, it is a no brainer. Apparently there is nobody in the office on this busy friday who could do anything about it. "If I could, I would" is the best I got.