Explain something to me (regarding a 15 day return policy)

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  • Johnnythunder
    SBR MVP
    • 11-25-10
    • 2161

    #1
    Explain something to me (regarding a 15 day return policy)
    I bought a camera from Walmart while I was on vacation (on May 1st). I want to return the item (never used it) and they're claiming it needs to be returned today (May 15th). Wouldn't the camera need to be returned by the 16th if the policy if 15 days? I called to confirm this but neither of the two customer service understand my point.
  • Optional
    Administrator
    • 06-10-10
    • 61691

    #2
    if you count the 1st as a full day then 15th is the cutoff.
    .
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    • Johnnythunder
      SBR MVP
      • 11-25-10
      • 2161

      #3
      Thats where the confusion arises.
      Comment
      • PittsburghPlayer
        SBR Hall of Famer
        • 01-11-10
        • 6760

        #4
        What we, or I want to know IS
        where you are living after flooding yours and your neighbors homes...

        Bet everyone 2 points this guy does not return and let us know how this camera ordeal works out...

        He now owes the board an answer to camera and got damn garden hose.

        Checks and balance...

        No coming onto forum with a potentially dangerous situation, then making us wonder if you drowned !!
        Comment
        • TheMoneyShot
          BARRELED IN @ SBR!
          • 02-14-07
          • 28672

          #5
          Originally posted by Johnnythunder
          Thats where the confusion arises.
          Well... if they don't bite on the return....

          I always try asking for a manager.... then playing dumb like.... I didn't know about your return policy... it's like 1 day off... and then asking for a Walmart gift card. Instead of cash in hand or back on your C.C. You'll have a higher success rate by asking for in-store credit/gift card that way. Hope it works.
          Comment
          • Ghenghis Kahn
            SBR Posting Legend
            • 01-02-12
            • 19734

            #6
            i just bought a laptop from staples but turned out to be a lemon so i returned it. they have a 14 day return policy but i ended up returning the item on day 16. at first they seemed to tell me they have a policy but when i said just give me a gift card, they were fine with it. if they don't give you your money back, you might want to talk to the manager and just ask for a gift card. gl
            Comment
            • Ghenghis Kahn
              SBR Posting Legend
              • 01-02-12
              • 19734

              #7
              Originally posted by TheMoneyShot
              Well... if they don't bite on the return....

              I always try asking for a manager.... then playing dumb like.... I didn't know about your return policy... it's like 1 day off... and then asking for a Walmart gift card. Instead of cash in hand or back on your C.C. You'll have a higher success rate by asking for in-store credit/gift card that way. Hope it works.
              yup, if you say you're gonna purchase an item from them, they're more lenient.
              Comment
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