I have had XFinity Comcast internet for the last two years. The first year I was paying the promo rate of $20 a month. Last year they bumped me up to $30 a month. And my speed is Performance which is about 25mps.
I go to look up my bill last month and it says I owe now $50. I call in to them and tell them that I can't pay that. Put me at least back to $30. They say they can't do it. My price was going to be $50 and then go up to $67 after a few more months even. I told them to cancel me. So they cancel my bill. These idiots had scheduled a deactivation but the tech didn't show up the day they scheduled so my internet was left on for a full week later.
After it was finally shut off , I was simply going to sign up as a new customer and use my ex's wife name. But I decided to see if I could sign up with my own name again and just use a different email. And it worked! I signed up literally a day after my internet was shut off (although it had been over a week since I had officially cancelled my account) and I was able to sign up for another 12 month promo rate of $30.
I thought they kept your name and SSN on file somewhere so that you couldn't be considered a "new customer" but I guess they don't do that anymore.
So if they raise your price, just cancel and sign up again new. The only thing I had to pay again was the 9.99 activation fee.
I was going to cancel and go to UVerse and get their promo but it's not available at my address for some reason. Another way to save on internet is to go back and forth every other year between Xfinity and UVerse's 12 month promo rates.
I go to look up my bill last month and it says I owe now $50. I call in to them and tell them that I can't pay that. Put me at least back to $30. They say they can't do it. My price was going to be $50 and then go up to $67 after a few more months even. I told them to cancel me. So they cancel my bill. These idiots had scheduled a deactivation but the tech didn't show up the day they scheduled so my internet was left on for a full week later.
After it was finally shut off , I was simply going to sign up as a new customer and use my ex's wife name. But I decided to see if I could sign up with my own name again and just use a different email. And it worked! I signed up literally a day after my internet was shut off (although it had been over a week since I had officially cancelled my account) and I was able to sign up for another 12 month promo rate of $30.
I thought they kept your name and SSN on file somewhere so that you couldn't be considered a "new customer" but I guess they don't do that anymore.
So if they raise your price, just cancel and sign up again new. The only thing I had to pay again was the 9.99 activation fee.
I was going to cancel and go to UVerse and get their promo but it's not available at my address for some reason. Another way to save on internet is to go back and forth every other year between Xfinity and UVerse's 12 month promo rates.
