bodog customer service has no clue ever

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  • kidk
    SBR Wise Guy
    • 03-22-09
    • 879

    #1
    bodog customer service has no clue ever
    Do these people work in the same office? everytime you call you get a different answer
    Heres the latest ex.

    software would not load and it was saying firewall settings was too high but when i called Bodog and gave them the help code they said my time was off hmmmm but it wasnt

    so i called back talked to another person and they said why dont u delete the software and reinstall it and if you want to save your player notes go into the bodog folder and pull out the player notes and put it on your desktop until u install bodog over and call us back when u do and we will tell you how to put the notes back in the game

    so i called back and explained to the 1st person and she says NOOOOO YOU CANT DO THAT so i just hungup ha and just called back

    called back spoke to a 2nd person and he said oh wow you can do that? and he says he needs to speak to a manager and ask him and the manager says never heard of it before(lol) so i was like ok forget it

    so i called back a 3rd time and this person is like oh yeah you can do that but nobody here knows how to hahahaha

    BODOG CUSTOMER SERVICE PEOPLE HAVE NO CLUE hahaha

    FYI NEVER CALL IN AND TELL THEM YOUR GETTING DISCONNECTED ALOT THEY WILL SAY ITS ALWAYS YOU AND NEVER NOBODY ELSE.

    I need my contact emanuel back at bodog fast!!!! Only 1 who ever helps
  • daneblazer
    BARRELED IN @ SBR!
    • 09-14-08
    • 27862

    #2
    sounds like you just need to change your firewall settings bro
    Comment
    • kidk
      SBR Wise Guy
      • 03-22-09
      • 879

      #3
      no it has nothing to do with the firewall settings...even the bodog person said it has to do with the time
      Comment
      • BodogBecky
        SBR Wise Guy
        • 07-28-09
        • 579

        #4
        Originally posted by kidk
        Do these people work in the same office? everytime you call you get a different answer
        Heres the latest ex.

        software would not load and it was saying firewall settings was too high but when i called Bodog and gave them the help code they said my time was off hmmmm but it wasnt

        so i called back talked to another person and they said why dont u delete the software and reinstall it and if you want to save your player notes go into the bodog folder and pull out the player notes and put it on your desktop until u install bodog over and call us back when u do and we will tell you how to put the notes back in the game

        so i called back and explained to the 1st person and she says NOOOOO YOU CANT DO THAT so i just hungup ha and just called back

        called back spoke to a 2nd person and he said oh wow you can do that? and he says he needs to speak to a manager and ask him and the manager says never heard of it before(lol) so i was like ok forget it

        so i called back a 3rd time and this person is like oh yeah you can do that but nobody here knows how to hahahaha

        BODOG CUSTOMER SERVICE PEOPLE HAVE NO CLUE hahaha

        FYI NEVER CALL IN AND TELL THEM YOUR GETTING DISCONNECTED ALOT THEY WILL SAY ITS ALWAYS YOU AND NEVER NOBODY ELSE.

        I need my contact emanuel back at bodog fast!!!! Only 1 who ever helps
        I will ping Emmanuel for you, and if anyone else ever has issues with CS, please send me a PM and I'll arrange for a senior CS manager to call you.

        Thanks!
        Becky
        Comment
        • kidk
          SBR Wise Guy
          • 03-22-09
          • 879

          #5
          emanuel is the only 1 who gives u a honest str8 naswer
          Comment
          • sinmiedo
            SBR MVP
            • 03-10-10
            • 2698

            #6
            i m havving exacly the same problem.........and they have no ansewers
            Please KID what was the solution
            Comment
            • kidk
              SBR Wise Guy
              • 03-22-09
              • 879

              #7
              well after re downloading and uninstalling like 8x it is finally working but i lost all of my player notes tho
              Comment
              • sinmiedo
                SBR MVP
                • 03-10-10
                • 2698

                #8
                i did that, and in did not work
                i m reformating just to see what is wrong.
                i can only play on my desk top.
                thxs kid
                PS: I still wating for Vicky to reply my PM
                Comment
                • kidk
                  SBR Wise Guy
                  • 03-22-09
                  • 879

                  #9
                  Originally posted by sinmiedo
                  i did that, and in did not work
                  i m reformating just to see what is wrong.
                  i can only play on my desk top.
                  thxs kid
                  PS: I still wating for Vicky to reply my PM
                  whose vicky???

                  and yeah dude bodog doesnt know much when it comes to giving out a str8 answer best thing to do is ask to speak to a manager then ask to speak to a IT guy
                  Comment
                  • sinmiedo
                    SBR MVP
                    • 03-10-10
                    • 2698

                    #10
                    yea......i did a mistake;;;;;;;is |Becky................ still waiting
                    Comment
                    • sq764
                      SBR MVP
                      • 04-17-07
                      • 1026

                      #11
                      bodog is a horrid site.. run
                      Comment
                      • sinmiedo
                        SBR MVP
                        • 03-10-10
                        • 2698

                        #12
                        i had exchanged 9 e mails and still no solutions
                        Comment
                        • Ian
                          SBR Hall of Famer
                          • 11-09-09
                          • 6118

                          #13
                          I had software problems at first, but I was able to fix them. Here's what worked for me: Even though I don't use IE for anything, in order for the Bodog software to work I had to open IE and lower my security settings. Click on tools- internet options- privacy- and then slide the privacy bar down to "medium high."
                          Comment
                          • hunterwrot
                            SBR Sharp
                            • 02-15-10
                            • 373

                            #14
                            stay away from bodog
                            Comment
                            • mighty maron
                              SBR MVP
                              • 04-20-09
                              • 4215

                              #15
                              run from bodog...pumped a lot of money in it...constant rigs
                              Comment
                              • BodogBecky
                                SBR Wise Guy
                                • 07-28-09
                                • 579

                                #16
                                Originally posted by sinmiedo
                                yea......i did a mistake;;;;;;;is |Becky................ still waiting
                                Got your PM, can you send me your contact info so I can arrange for a senior CS manager give you a call?

                                Thanks,
                                Becky
                                Comment
                                • sinmiedo
                                  SBR MVP
                                  • 03-10-10
                                  • 2698

                                  #17
                                  THANK YOU BECKY............ i sent you my personal info and I hope to resolve the issue asap , and Bodog looks into how to fix that program bug that causes problems to many users.
                                  Comment
                                  • BodogBecky
                                    SBR Wise Guy
                                    • 07-28-09
                                    • 579

                                    #18
                                    Originally posted by sinmiedo
                                    THANK YOU BECKY............ i sent you my personal info and I hope to resolve the issue asap , and Bodog looks into how to fix that program bug that causes problems to many users.
                                    Got it, thanks!! Will speak with a senior CS manager asap...
                                    Comment
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