I don't want to post this thread really but after thinking carefully,I decided posting for protecting my rights and warning this issue to everyone who playing as well as having plan of betting at BetonStars.com.
On last Sunday (Sept 10th),my balance was over $4000 and I placed bets with $750.And after that I saw the Netherland soccer's lines were wrong of time.It shown 8.30 p.m (EST) as it should be 8.30 a.m.This fault was coming from their lines officers.I thought that they will find this wrong soon because the difference is 12 hours that was enough for.And I place bet with $20 only and certainlty I didn't expect I could make money from this fault.I guessed that my bet will be cancelled.In fact it was cancelled and my balance still be $3250.But I can't log in my account,so I chatted with them and after then they explained that was due to their system error nad my account was re-opened and I continue betting.
However,today my account have been closed again and I chatted with them.At this time,they said that they closed my account because I placed bet after the games finnished !!! and shown the rules that I have never read on.
I can't image that !!! They stole all my money that I made before because the fault came from their error ! They graded the lines with wrong time and after then closed my account.
Is it a dirty plan ? After checking and seeing my balance was too many,they decided NOT PAYING ME by this plan (after 1st chat).They could cancel my bet and I accepted but they should not steal all money I made before that.
This make me connect in ideas with "the bait and the fish" and I am the fish !?.They try themself made the lines with wrong time and hoped me to be trapped (and aslo others who had too many money in their balance). They was succesful !!! And now they smile and tell me that my account was closed !?
Please note that my 30 active days will be ended on Sept 19th ! And I have a plan to withdraw from my account.All shown in the 1st chat transcript.
Here are both chat transcript and all of you will know the truth after reading them.
1st chat transcript :
Chat Session #92729175
Time Message
09/12/2005 03:44:25 Duyen: Why I can't log in my account ?
09/12/2005 03:44:25 Jack pulled visitor
09/12/2005 03:44:35 Duyen: Hello
09/12/2005 03:44:53 Duyen: Why I can't log in my account,please ?
09/12/2005 03:44:57 Jack: Yes sir what can I do for you
09/12/2005 03:45:09 Jack: What is your account number
09/12/2005 03:45:17 Duyen: R16878
09/12/2005 03:45:49 Jack: let me check, give me two minutes
09/12/2005 03:47:40 Jack: sir it should work now
09/12/2005 03:48:13 Jack: please let me know, I'll be happy to assist
09/12/2005 03:48:23 Duyen: why it closed ?
09/12/2005 03:49:21 Jack: we have a problem with the system
09/12/2005 03:49:29 Duyen: Oh,I see
09/12/2005 03:49:40 Jack: but its fixed now
09/12/2005 03:49:46 Duyen: OK
09/12/2005 03:50:26 Duyen: And could you tell me how much can I withdraw per transaction ?
09/12/2005 03:52:14 Duyen: hey,are you there ?
09/12/2005 03:53:39 Jack: yes Ill let you know
09/12/2005 03:54:55 Jack: sir , are you there
09/12/2005 03:55:02 Duyen: yes
09/12/2005 03:55:23 Duyen: I mean about the maximum withdraw per transaction
09/12/2005 03:55:34 Duyen: Could you tell me,pls ?
09/12/2005 03:55:43 Jack: sure I can tell you
09/12/2005 03:57:11 Duyen: yes,please tell me
09/12/2005 03:58:40 Jack: the supervisor is checking the info
09/12/2005 03:59:11 Duyen: ok,I'm waiting
09/12/2005 04:00:27 Jack: sir
09/12/2005 04:00:34 Jack: for the free promotion bonus
09/12/2005 04:00:34 Duyen: yes
09/12/2005 04:00:48 Jack: there is a policy that you must play for 30 active 30 days
09/12/2005 04:01:05 Duyen: yes,I heard about it
09/12/2005 04:01:06 Jack: the $50 dollaras were put into your account on
09/12/2005 04:01:13 Jack: Aug 19
09/12/2005 04:02:00 Duyen: It mean I can request withdrawal from Sep 18th ?
09/12/2005 04:02:26 Jack: let me double check
09/12/2005 04:02:57 Jack: correct sir
09/12/2005 04:03:11 Duyen: Yes,thanks
09/12/2005 04:03:12 Jack: until sep 19
09/12/2005 04:03:23 Jack: anything else that i can do for you sir
09/12/2005 04:03:33 Duyen: but how much is max withdraw amount ?
09/12/2005 04:03:43 Duyen: per transaction
09/12/2005 04:03:57 Duyen: I don't see it in your rules
09/12/2005 04:03:58 Jack: depend on how are you requesting your money
09/12/2005 04:04:01 Jack: in your case
09/12/2005 04:04:06 Duyen: Yes
09/12/2005 04:04:09 Jack: we can send you a check by fedex
09/12/2005 04:04:39 Jack: there is no maximum per transaction
09/12/2005 04:04:51 Duyen: I heard that I can withdraw by **
09/12/2005 04:04:59 Duyen: is it right ?
09/12/2005 04:05:41 Jack: that is correct sir
09/12/2005 04:06:00 Jack: but they have maximum per transaction
09/12/2005 04:06:06 Jack: $1000
09/12/2005 04:06:34 Duyen: Yes,I see
09/12/2005 04:06:38 Duyen: Thank you
09/12/2005 04:06:47 Duyen: Bye for now
09/12/2005 04:06:50 Jack: you are welcome
09/12/2005 04:06:54 Jack: have a good day
2nd chat transcript :
Chat Session #92928166
Time Message
09/13/2005 04:10:11 Duyen: why I can't log in my account ?
09/13/2005 04:10:11 Rebecca pulled visitor
09/13/2005 04:10:33 Rebecca: Can i have ur account number plz
09/13/2005 04:10:43 Duyen: hi
09/13/2005 04:10:52 Duyen: R16878
09/13/2005 04:10:52 Rebecca: hello sr
09/13/2005 04:11:09 Duyen: Why I can't log in my account ?
09/13/2005 04:11:54 Rebecca: We are checking with our manager
09/13/2005 04:12:02 Rebecca: can u hold one for a sec sr?
09/13/2005 04:12:48 Duyen: this situation is same as yesterday
09/13/2005 04:14:34 Rebecca: We find out you were trying to make money out of games they were already finished
09/13/2005 04:15:23 Duyen: huh ?
09/13/2005 04:15:38 Duyen: but that bet was cancelled by you
09/13/2005 04:15:50 Duyen: and I accept that
09/13/2005 04:16:15 Rebecca: in or regulations on our web site explain12. All fraudulent activities in the account will result as account closure and loss of funds.
09/13/2005 04:16:37 Duyen: And it was happened 2 days ago
09/13/2005 04:16:56 Duyen: No
09/13/2005 04:17:01 Rebecca: but we find out today
09/13/2005 04:17:11 Duyen: I'm sorry
09/13/2005 04:17:25 Rebecca: but we find out today that u play
09/13/2005 04:17:32 Duyen: but I can't thinl about this
09/13/2005 04:18:01 Duyen: You can cancel my bet
09/13/2005 04:18:08 Rebecca: how come u bet on a game that was already finished?
09/13/2005 04:18:39 Duyen: I heard about it from the forum
09/13/2005 04:19:08 Duyen: You shouldn't close my accout
09/13/2005 04:19:19 Duyen: it's not the fair
09/13/2005 04:19:23 Rebecca: yeah u were trying to cheat...ur account is closed ...sorry
09/13/2005 04:19:33 Duyen: No
09/13/2005 04:19:39 Duyen: I can'tyt
09/13/2005 04:19:52 Duyen: It's not fair
09/13/2005 04:20:03 Duyen: You can cancel my bets
09/13/2005 04:20:27 Duyen: but you can't close my account due to your fault of the time
09/13/2005 04:21:00 Duyen: And I'm sure that you know how much I have in my account
09/13/2005 04:21:57 Duyen: The time of matches was wrong and that was from you,not me
09/13/2005 04:22:49 Rebecca: let me and my supervisor talk with the general manager
09/13/2005 04:22:50 Duyen: and so you can't close my account and steal all my money because of your fault
09/13/2005 04:23:12 Duyen: Yes,please tell them about the time of matches
09/13/2005 04:25:43 Rebecca: Your account was a $50 free account and by my management decision we are going to take only fair business...so we don`t want ur business any more
09/13/2005 04:26:18 Duyen: This problem was occured due to your fault
09/13/2005 04:26:42 Duyen: you was wrong as set up the line and the time of matches
09/13/2005 04:27:31 Duyen: And it didn't relate with whatever my account is free or now
09/13/2005 04:28:02 Rebecca: You were trying to take advantage from something you know it was wrong, that`s called froud
09/13/2005 04:28:11 Duyen: No
09/13/2005 04:28:34 Duyen: You try imaging as follow :
09/13/2005 04:28:59 Duyen: You saw my account balance had more than 4 dimes
09/13/2005 04:29:13 Duyen: and you didn't want to pay me
09/13/2005 04:29:39 Duyen: and so you grade the line wrong of time that interest me
09/13/2005 04:29:48 Rebecca: Plz call 1-866-890-6740 with Pete thx
09/13/2005 04:29:59 Duyen: and finally I got the fault
09/13/2005 04:30:17 Rebecca: Plz call 1-866-890-6740 with Pete thx
09/13/2005 04:30:26 Duyen: I can't image that
09/13/2005 04:30:43 Duyen: but I must think about it
09/13/2005 04:32:04 Duyen: and you can do it not only to me,but also for others
09/13/2005 04:33:00 Duyen: If I call him,I will pay telephone cost very big because I am from overseas
09/13/2005 04:33:21 Duyen: and telephone cost is very high in my country
09/13/2005 04:33:23 Rebecca: no sr that number is a 1-800
09/13/2005 04:33:26 Rebecca: toll free
09/13/2005 04:33:40 Duyen: No,I will pay
09/13/2005 04:33:57 Rebecca: yes sr ur right i ask sorry
09/13/2005 04:34:01 Duyen: I tried to call to other sportbooks
09/13/2005 04:34:28 Duyen: and paid more than 100$ as calling in 20 mins
09/13/2005 04:36:01 Rebecca: Sir My name is John , Customer Service Manager
09/13/2005 04:36:14 Duyen: Yes,sir
09/13/2005 04:36:18 Rebecca: I want to apologize for all this inconvenience
09/13/2005 04:36:36 Duyen: Please check the bet that you called my fraud
09/13/2005 04:36:52 Rebecca: The situation here is that you were caught on a post wager
09/13/2005 04:37:00 Duyen: it came from you fault of time,not from me
09/13/2005 04:37:18 Rebecca: all the sportsbook in Costa Rica has a policy for Fraud activities
09/13/2005 04:37:37 Duyen: the time should be a.m,but you changed it into p.m
09/13/2005 04:38:00 Duyen: and you see that was from your officer,not me
09/13/2005 04:38:14 Rebecca: one second
09/13/2005 04:38:36 Duyen: I didn't read the rule and so I made that fault
09/13/2005 04:39:47 Duyen: please accept my apologize and re-open my account
09/13/2005 04:40:25 Duyen: I will never made same fault at your sportsbook as well as all of others
09/13/2005 04:40:42 Duyen: This is a valued lesson
09/13/2005 04:43:06 Rebecca: Sir. we gave you a free account and the least we were expecting from you was a show of good faith
09/13/2005 04:44:40 Duyen: Please state that it occured not from my account is free or not
09/13/2005 04:45:15 Duyen: I'm sure that if another saw your lines and didn't read the rules,he would do the same
09/13/2005 04:45:31 Duyen: I'm sorry again
09/13/2005 04:45:45 Duyen: please accept my apologize
09/13/2005 04:46:10 Rebecca: please give us one second to talk with the general manager to discuss your situation
09/13/2005 04:46:10 Rebecca:
09/13/2005 04:46:27 Duyen: Thank,please
09/13/2005 04:49:23 Rebecca: ok sir
09/13/2005 04:49:50 Rebecca: here is our decision
09/13/2005 04:49:54 Duyen: Yes ?
09/13/2005 04:50:26 Rebecca: you broke a sportsbook rule
09/13/2005 04:50:41 Rebecca: for fraud and other activities
09/13/2005 04:50:52 Rebecca: all the sports book rules are very clear
09/13/2005 04:50:56 Duyen: No
09/13/2005 04:51:06 Rebecca: that we suspend and close all these kind of activities
09/13/2005 04:51:14 Rebecca: we should close your account
09/13/2005 04:51:17 Duyen: It was from your fault of time
09/13/2005 04:51:22 Duyen: not from me
09/13/2005 04:51:31 Rebecca: even tough was our fault
09/13/2005 04:51:39 Rebecca: right
09/13/2005 04:51:47 Duyen: If you say that,I will let this issue
09/13/2005 04:51:53 Rebecca: but you still made fraud
09/13/2005 04:51:59 Rebecca: and that is penalize
09/13/2005 04:52:05 Rebecca: so what we can do is
09/13/2005 04:52:06 Duyen: to the forums where they are doing marketting
09/13/2005 04:52:08 Rebecca: let your account open
09/13/2005 04:52:18 Rebecca: but you will loose all your winnings
09/13/2005 04:52:25 Rebecca: and you will get back to $50
09/13/2005 04:52:26 Duyen: No
09/13/2005 04:52:32 Duyen: I don't accept
09/13/2005 04:52:35 Rebecca: that is up to you sir
09/13/2005 04:52:51 Duyen: I made my money
09/13/2005 04:52:54 Duyen: not from the fault
09/13/2005 04:52:55 Rebecca: so then go to the forums but right there you will see the tru
09/13/2005 04:52:58 Rebecca: of FRAUD
09/13/2005 04:53:15 Rebecca: other people will agree with us
09/13/2005 04:53:20 Duyen: and so you shouldn't steal all because of your fault
09/13/2005 04:53:26 Rebecca: and obviously other sportsbooks
09/13/2005 04:53:27 Duyen: Ok
09/13/2005 04:53:38 Duyen: Bettingadvice will be the first
09/13/2005 04:53:38 Rebecca: like I said you broke a sportsbook fraud
09/13/2005 04:53:43 Rebecca: and that is penalize
09/13/2005 04:53:56 Duyen: My account balnace is 2550$
09/13/2005 04:54:01 Duyen: not 50$
09/13/2005 04:54:07 Duyen: It's a joke
09/13/2005 04:54:16 Duyen: you don't want pay me
09/13/2005 04:54:34 Rebecca: I'm sorry but you broke a rule
09/13/2005 04:54:37 Duyen: and this is decise before
09/13/2005 04:54:48 Duyen: I will post
09/13/2005 04:54:51 Duyen: bye
09/13/2005 04:55:07 Duyen: I only say that you are very smart
09/13/2005 04:55:36 Duyen: and you made me become the joker
09/13/2005 04:55:39 Duyen: It's sad
09/13/2005 04:56:13 Duyen: Even if I made same fault at Wagerweb,they didn't close my account
09/13/2005 04:56:20 Duyen: Bye for now
09/13/2005 04:56:44 Duyen: See yours at the forums and also Sportsbookreviw
09/13/2005 04:56:49 Duyen: Bye
09/13/2005 04:57:31 Rebecca: did they gave you a free account as well?
09/13/2005 04:57:40 Duyen: No
09/13/2005 04:57:46 Duyen: I deposited by my Neteller
09/13/2005 04:58:39 Duyen: Because they offer the great contests
09/13/2005 04:58:54 Duyen: And so I willing deposit
09/13/2005 04:59:29 Duyen: and also they are professional and they are C+ rating at Sportbooksreview
09/13/2005 05:00:10 Duyen: Are you understand why I deposited at there,not you at now ?
09/13/2005 05:00:15 Duyen: Bye
Look forward to hearing your opinions
On last Sunday (Sept 10th),my balance was over $4000 and I placed bets with $750.And after that I saw the Netherland soccer's lines were wrong of time.It shown 8.30 p.m (EST) as it should be 8.30 a.m.This fault was coming from their lines officers.I thought that they will find this wrong soon because the difference is 12 hours that was enough for.And I place bet with $20 only and certainlty I didn't expect I could make money from this fault.I guessed that my bet will be cancelled.In fact it was cancelled and my balance still be $3250.But I can't log in my account,so I chatted with them and after then they explained that was due to their system error nad my account was re-opened and I continue betting.
However,today my account have been closed again and I chatted with them.At this time,they said that they closed my account because I placed bet after the games finnished !!! and shown the rules that I have never read on.
I can't image that !!! They stole all my money that I made before because the fault came from their error ! They graded the lines with wrong time and after then closed my account.
Is it a dirty plan ? After checking and seeing my balance was too many,they decided NOT PAYING ME by this plan (after 1st chat).They could cancel my bet and I accepted but they should not steal all money I made before that.
This make me connect in ideas with "the bait and the fish" and I am the fish !?.They try themself made the lines with wrong time and hoped me to be trapped (and aslo others who had too many money in their balance). They was succesful !!! And now they smile and tell me that my account was closed !?
Please note that my 30 active days will be ended on Sept 19th ! And I have a plan to withdraw from my account.All shown in the 1st chat transcript.
Here are both chat transcript and all of you will know the truth after reading them.
1st chat transcript :
Chat Session #92729175
Time Message
09/12/2005 03:44:25 Duyen: Why I can't log in my account ?
09/12/2005 03:44:25 Jack pulled visitor
09/12/2005 03:44:35 Duyen: Hello
09/12/2005 03:44:53 Duyen: Why I can't log in my account,please ?
09/12/2005 03:44:57 Jack: Yes sir what can I do for you
09/12/2005 03:45:09 Jack: What is your account number
09/12/2005 03:45:17 Duyen: R16878
09/12/2005 03:45:49 Jack: let me check, give me two minutes
09/12/2005 03:47:40 Jack: sir it should work now
09/12/2005 03:48:13 Jack: please let me know, I'll be happy to assist
09/12/2005 03:48:23 Duyen: why it closed ?
09/12/2005 03:49:21 Jack: we have a problem with the system
09/12/2005 03:49:29 Duyen: Oh,I see
09/12/2005 03:49:40 Jack: but its fixed now
09/12/2005 03:49:46 Duyen: OK
09/12/2005 03:50:26 Duyen: And could you tell me how much can I withdraw per transaction ?
09/12/2005 03:52:14 Duyen: hey,are you there ?
09/12/2005 03:53:39 Jack: yes Ill let you know
09/12/2005 03:54:55 Jack: sir , are you there
09/12/2005 03:55:02 Duyen: yes
09/12/2005 03:55:23 Duyen: I mean about the maximum withdraw per transaction
09/12/2005 03:55:34 Duyen: Could you tell me,pls ?
09/12/2005 03:55:43 Jack: sure I can tell you
09/12/2005 03:57:11 Duyen: yes,please tell me
09/12/2005 03:58:40 Jack: the supervisor is checking the info
09/12/2005 03:59:11 Duyen: ok,I'm waiting
09/12/2005 04:00:27 Jack: sir
09/12/2005 04:00:34 Jack: for the free promotion bonus
09/12/2005 04:00:34 Duyen: yes
09/12/2005 04:00:48 Jack: there is a policy that you must play for 30 active 30 days
09/12/2005 04:01:05 Duyen: yes,I heard about it
09/12/2005 04:01:06 Jack: the $50 dollaras were put into your account on
09/12/2005 04:01:13 Jack: Aug 19
09/12/2005 04:02:00 Duyen: It mean I can request withdrawal from Sep 18th ?
09/12/2005 04:02:26 Jack: let me double check
09/12/2005 04:02:57 Jack: correct sir
09/12/2005 04:03:11 Duyen: Yes,thanks
09/12/2005 04:03:12 Jack: until sep 19
09/12/2005 04:03:23 Jack: anything else that i can do for you sir
09/12/2005 04:03:33 Duyen: but how much is max withdraw amount ?
09/12/2005 04:03:43 Duyen: per transaction
09/12/2005 04:03:57 Duyen: I don't see it in your rules
09/12/2005 04:03:58 Jack: depend on how are you requesting your money
09/12/2005 04:04:01 Jack: in your case
09/12/2005 04:04:06 Duyen: Yes
09/12/2005 04:04:09 Jack: we can send you a check by fedex
09/12/2005 04:04:39 Jack: there is no maximum per transaction
09/12/2005 04:04:51 Duyen: I heard that I can withdraw by **
09/12/2005 04:04:59 Duyen: is it right ?
09/12/2005 04:05:41 Jack: that is correct sir
09/12/2005 04:06:00 Jack: but they have maximum per transaction
09/12/2005 04:06:06 Jack: $1000
09/12/2005 04:06:34 Duyen: Yes,I see
09/12/2005 04:06:38 Duyen: Thank you
09/12/2005 04:06:47 Duyen: Bye for now
09/12/2005 04:06:50 Jack: you are welcome
09/12/2005 04:06:54 Jack: have a good day
2nd chat transcript :
Chat Session #92928166
Time Message
09/13/2005 04:10:11 Duyen: why I can't log in my account ?
09/13/2005 04:10:11 Rebecca pulled visitor
09/13/2005 04:10:33 Rebecca: Can i have ur account number plz
09/13/2005 04:10:43 Duyen: hi
09/13/2005 04:10:52 Duyen: R16878
09/13/2005 04:10:52 Rebecca: hello sr
09/13/2005 04:11:09 Duyen: Why I can't log in my account ?
09/13/2005 04:11:54 Rebecca: We are checking with our manager
09/13/2005 04:12:02 Rebecca: can u hold one for a sec sr?
09/13/2005 04:12:48 Duyen: this situation is same as yesterday
09/13/2005 04:14:34 Rebecca: We find out you were trying to make money out of games they were already finished
09/13/2005 04:15:23 Duyen: huh ?
09/13/2005 04:15:38 Duyen: but that bet was cancelled by you
09/13/2005 04:15:50 Duyen: and I accept that
09/13/2005 04:16:15 Rebecca: in or regulations on our web site explain12. All fraudulent activities in the account will result as account closure and loss of funds.
09/13/2005 04:16:37 Duyen: And it was happened 2 days ago
09/13/2005 04:16:56 Duyen: No
09/13/2005 04:17:01 Rebecca: but we find out today
09/13/2005 04:17:11 Duyen: I'm sorry
09/13/2005 04:17:25 Rebecca: but we find out today that u play
09/13/2005 04:17:32 Duyen: but I can't thinl about this
09/13/2005 04:18:01 Duyen: You can cancel my bet
09/13/2005 04:18:08 Rebecca: how come u bet on a game that was already finished?
09/13/2005 04:18:39 Duyen: I heard about it from the forum
09/13/2005 04:19:08 Duyen: You shouldn't close my accout
09/13/2005 04:19:19 Duyen: it's not the fair
09/13/2005 04:19:23 Rebecca: yeah u were trying to cheat...ur account is closed ...sorry
09/13/2005 04:19:33 Duyen: No
09/13/2005 04:19:39 Duyen: I can'tyt
09/13/2005 04:19:52 Duyen: It's not fair
09/13/2005 04:20:03 Duyen: You can cancel my bets
09/13/2005 04:20:27 Duyen: but you can't close my account due to your fault of the time
09/13/2005 04:21:00 Duyen: And I'm sure that you know how much I have in my account
09/13/2005 04:21:57 Duyen: The time of matches was wrong and that was from you,not me
09/13/2005 04:22:49 Rebecca: let me and my supervisor talk with the general manager
09/13/2005 04:22:50 Duyen: and so you can't close my account and steal all my money because of your fault
09/13/2005 04:23:12 Duyen: Yes,please tell them about the time of matches
09/13/2005 04:25:43 Rebecca: Your account was a $50 free account and by my management decision we are going to take only fair business...so we don`t want ur business any more
09/13/2005 04:26:18 Duyen: This problem was occured due to your fault
09/13/2005 04:26:42 Duyen: you was wrong as set up the line and the time of matches
09/13/2005 04:27:31 Duyen: And it didn't relate with whatever my account is free or now
09/13/2005 04:28:02 Rebecca: You were trying to take advantage from something you know it was wrong, that`s called froud
09/13/2005 04:28:11 Duyen: No
09/13/2005 04:28:34 Duyen: You try imaging as follow :
09/13/2005 04:28:59 Duyen: You saw my account balance had more than 4 dimes
09/13/2005 04:29:13 Duyen: and you didn't want to pay me
09/13/2005 04:29:39 Duyen: and so you grade the line wrong of time that interest me
09/13/2005 04:29:48 Rebecca: Plz call 1-866-890-6740 with Pete thx
09/13/2005 04:29:59 Duyen: and finally I got the fault
09/13/2005 04:30:17 Rebecca: Plz call 1-866-890-6740 with Pete thx
09/13/2005 04:30:26 Duyen: I can't image that
09/13/2005 04:30:43 Duyen: but I must think about it
09/13/2005 04:32:04 Duyen: and you can do it not only to me,but also for others
09/13/2005 04:33:00 Duyen: If I call him,I will pay telephone cost very big because I am from overseas
09/13/2005 04:33:21 Duyen: and telephone cost is very high in my country
09/13/2005 04:33:23 Rebecca: no sr that number is a 1-800
09/13/2005 04:33:26 Rebecca: toll free
09/13/2005 04:33:40 Duyen: No,I will pay
09/13/2005 04:33:57 Rebecca: yes sr ur right i ask sorry
09/13/2005 04:34:01 Duyen: I tried to call to other sportbooks
09/13/2005 04:34:28 Duyen: and paid more than 100$ as calling in 20 mins
09/13/2005 04:36:01 Rebecca: Sir My name is John , Customer Service Manager
09/13/2005 04:36:14 Duyen: Yes,sir
09/13/2005 04:36:18 Rebecca: I want to apologize for all this inconvenience
09/13/2005 04:36:36 Duyen: Please check the bet that you called my fraud
09/13/2005 04:36:52 Rebecca: The situation here is that you were caught on a post wager
09/13/2005 04:37:00 Duyen: it came from you fault of time,not from me
09/13/2005 04:37:18 Rebecca: all the sportsbook in Costa Rica has a policy for Fraud activities
09/13/2005 04:37:37 Duyen: the time should be a.m,but you changed it into p.m
09/13/2005 04:38:00 Duyen: and you see that was from your officer,not me
09/13/2005 04:38:14 Rebecca: one second
09/13/2005 04:38:36 Duyen: I didn't read the rule and so I made that fault
09/13/2005 04:39:47 Duyen: please accept my apologize and re-open my account
09/13/2005 04:40:25 Duyen: I will never made same fault at your sportsbook as well as all of others
09/13/2005 04:40:42 Duyen: This is a valued lesson
09/13/2005 04:43:06 Rebecca: Sir. we gave you a free account and the least we were expecting from you was a show of good faith
09/13/2005 04:44:40 Duyen: Please state that it occured not from my account is free or not
09/13/2005 04:45:15 Duyen: I'm sure that if another saw your lines and didn't read the rules,he would do the same
09/13/2005 04:45:31 Duyen: I'm sorry again
09/13/2005 04:45:45 Duyen: please accept my apologize
09/13/2005 04:46:10 Rebecca: please give us one second to talk with the general manager to discuss your situation
09/13/2005 04:46:10 Rebecca:
09/13/2005 04:46:27 Duyen: Thank,please
09/13/2005 04:49:23 Rebecca: ok sir
09/13/2005 04:49:50 Rebecca: here is our decision
09/13/2005 04:49:54 Duyen: Yes ?
09/13/2005 04:50:26 Rebecca: you broke a sportsbook rule
09/13/2005 04:50:41 Rebecca: for fraud and other activities
09/13/2005 04:50:52 Rebecca: all the sports book rules are very clear
09/13/2005 04:50:56 Duyen: No
09/13/2005 04:51:06 Rebecca: that we suspend and close all these kind of activities
09/13/2005 04:51:14 Rebecca: we should close your account
09/13/2005 04:51:17 Duyen: It was from your fault of time
09/13/2005 04:51:22 Duyen: not from me
09/13/2005 04:51:31 Rebecca: even tough was our fault
09/13/2005 04:51:39 Rebecca: right
09/13/2005 04:51:47 Duyen: If you say that,I will let this issue
09/13/2005 04:51:53 Rebecca: but you still made fraud
09/13/2005 04:51:59 Rebecca: and that is penalize
09/13/2005 04:52:05 Rebecca: so what we can do is
09/13/2005 04:52:06 Duyen: to the forums where they are doing marketting
09/13/2005 04:52:08 Rebecca: let your account open
09/13/2005 04:52:18 Rebecca: but you will loose all your winnings
09/13/2005 04:52:25 Rebecca: and you will get back to $50
09/13/2005 04:52:26 Duyen: No
09/13/2005 04:52:32 Duyen: I don't accept
09/13/2005 04:52:35 Rebecca: that is up to you sir
09/13/2005 04:52:51 Duyen: I made my money
09/13/2005 04:52:54 Duyen: not from the fault
09/13/2005 04:52:55 Rebecca: so then go to the forums but right there you will see the tru
09/13/2005 04:52:58 Rebecca: of FRAUD
09/13/2005 04:53:15 Rebecca: other people will agree with us
09/13/2005 04:53:20 Duyen: and so you shouldn't steal all because of your fault
09/13/2005 04:53:26 Rebecca: and obviously other sportsbooks
09/13/2005 04:53:27 Duyen: Ok
09/13/2005 04:53:38 Duyen: Bettingadvice will be the first
09/13/2005 04:53:38 Rebecca: like I said you broke a sportsbook fraud
09/13/2005 04:53:43 Rebecca: and that is penalize
09/13/2005 04:53:56 Duyen: My account balnace is 2550$
09/13/2005 04:54:01 Duyen: not 50$
09/13/2005 04:54:07 Duyen: It's a joke
09/13/2005 04:54:16 Duyen: you don't want pay me
09/13/2005 04:54:34 Rebecca: I'm sorry but you broke a rule
09/13/2005 04:54:37 Duyen: and this is decise before
09/13/2005 04:54:48 Duyen: I will post
09/13/2005 04:54:51 Duyen: bye
09/13/2005 04:55:07 Duyen: I only say that you are very smart
09/13/2005 04:55:36 Duyen: and you made me become the joker
09/13/2005 04:55:39 Duyen: It's sad
09/13/2005 04:56:13 Duyen: Even if I made same fault at Wagerweb,they didn't close my account
09/13/2005 04:56:20 Duyen: Bye for now
09/13/2005 04:56:44 Duyen: See yours at the forums and also Sportsbookreviw
09/13/2005 04:56:49 Duyen: Bye
09/13/2005 04:57:31 Rebecca: did they gave you a free account as well?
09/13/2005 04:57:40 Duyen: No
09/13/2005 04:57:46 Duyen: I deposited by my Neteller
09/13/2005 04:58:39 Duyen: Because they offer the great contests
09/13/2005 04:58:54 Duyen: And so I willing deposit
09/13/2005 04:59:29 Duyen: and also they are professional and they are C+ rating at Sportbooksreview
09/13/2005 05:00:10 Duyen: Are you understand why I deposited at there,not you at now ?
09/13/2005 05:00:15 Duyen: Bye
Look forward to hearing your opinions