BetOnStars.com ensnared me !!!

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  • Betonstar-ensnare-me
    SBR Rookie
    • 09-12-05
    • 13

    #1
    BetOnStars.com ensnared me !!!
    I don't want to post this thread really but after thinking carefully,I decided posting for protecting my rights and warning this issue to everyone who playing as well as having plan of betting at BetonStars.com.
    On last Sunday (Sept 10th),my balance was over $4000 and I placed bets with $750.And after that I saw the Netherland soccer's lines were wrong of time.It shown 8.30 p.m (EST) as it should be 8.30 a.m.This fault was coming from their lines officers.I thought that they will find this wrong soon because the difference is 12 hours that was enough for.And I place bet with $20 only and certainlty I didn't expect I could make money from this fault.I guessed that my bet will be cancelled.In fact it was cancelled and my balance still be $3250.But I can't log in my account,so I chatted with them and after then they explained that was due to their system error nad my account was re-opened and I continue betting.
    However,today my account have been closed again and I chatted with them.At this time,they said that they closed my account because I placed bet after the games finnished !!! and shown the rules that I have never read on.
    I can't image that !!! They stole all my money that I made before because the fault came from their error ! They graded the lines with wrong time and after then closed my account.
    Is it a dirty plan ? After checking and seeing my balance was too many,they decided NOT PAYING ME by this plan (after 1st chat).They could cancel my bet and I accepted but they should not steal all money I made before that.
    This make me connect in ideas with "the bait and the fish" and I am the fish !?.They try themself made the lines with wrong time and hoped me to be trapped (and aslo others who had too many money in their balance). They was succesful !!! And now they smile and tell me that my account was closed !?
    Please note that my 30 active days will be ended on Sept 19th ! And I have a plan to withdraw from my account.All shown in the 1st chat transcript.
    Here are both chat transcript and all of you will know the truth after reading them.

    1st chat transcript :

    Chat Session #92729175

    Time Message
    09/12/2005 03:44:25 Duyen: Why I can't log in my account ?

    09/12/2005 03:44:25 Jack pulled visitor

    09/12/2005 03:44:35 Duyen: Hello

    09/12/2005 03:44:53 Duyen: Why I can't log in my account,please ?

    09/12/2005 03:44:57 Jack: Yes sir what can I do for you

    09/12/2005 03:45:09 Jack: What is your account number

    09/12/2005 03:45:17 Duyen: R16878

    09/12/2005 03:45:49 Jack: let me check, give me two minutes

    09/12/2005 03:47:40 Jack: sir it should work now

    09/12/2005 03:48:13 Jack: please let me know, I'll be happy to assist

    09/12/2005 03:48:23 Duyen: why it closed ?

    09/12/2005 03:49:21 Jack: we have a problem with the system

    09/12/2005 03:49:29 Duyen: Oh,I see

    09/12/2005 03:49:40 Jack: but its fixed now

    09/12/2005 03:49:46 Duyen: OK

    09/12/2005 03:50:26 Duyen: And could you tell me how much can I withdraw per transaction ?

    09/12/2005 03:52:14 Duyen: hey,are you there ?

    09/12/2005 03:53:39 Jack: yes Ill let you know

    09/12/2005 03:54:55 Jack: sir , are you there

    09/12/2005 03:55:02 Duyen: yes

    09/12/2005 03:55:23 Duyen: I mean about the maximum withdraw per transaction

    09/12/2005 03:55:34 Duyen: Could you tell me,pls ?

    09/12/2005 03:55:43 Jack: sure I can tell you

    09/12/2005 03:57:11 Duyen: yes,please tell me

    09/12/2005 03:58:40 Jack: the supervisor is checking the info

    09/12/2005 03:59:11 Duyen: ok,I'm waiting

    09/12/2005 04:00:27 Jack: sir

    09/12/2005 04:00:34 Jack: for the free promotion bonus

    09/12/2005 04:00:34 Duyen: yes

    09/12/2005 04:00:48 Jack: there is a policy that you must play for 30 active 30 days

    09/12/2005 04:01:05 Duyen: yes,I heard about it

    09/12/2005 04:01:06 Jack: the $50 dollaras were put into your account on

    09/12/2005 04:01:13 Jack: Aug 19

    09/12/2005 04:02:00 Duyen: It mean I can request withdrawal from Sep 18th ?

    09/12/2005 04:02:26 Jack: let me double check

    09/12/2005 04:02:57 Jack: correct sir

    09/12/2005 04:03:11 Duyen: Yes,thanks

    09/12/2005 04:03:12 Jack: until sep 19

    09/12/2005 04:03:23 Jack: anything else that i can do for you sir

    09/12/2005 04:03:33 Duyen: but how much is max withdraw amount ?

    09/12/2005 04:03:43 Duyen: per transaction

    09/12/2005 04:03:57 Duyen: I don't see it in your rules

    09/12/2005 04:03:58 Jack: depend on how are you requesting your money

    09/12/2005 04:04:01 Jack: in your case

    09/12/2005 04:04:06 Duyen: Yes

    09/12/2005 04:04:09 Jack: we can send you a check by fedex

    09/12/2005 04:04:39 Jack: there is no maximum per transaction

    09/12/2005 04:04:51 Duyen: I heard that I can withdraw by **

    09/12/2005 04:04:59 Duyen: is it right ?

    09/12/2005 04:05:41 Jack: that is correct sir

    09/12/2005 04:06:00 Jack: but they have maximum per transaction

    09/12/2005 04:06:06 Jack: $1000

    09/12/2005 04:06:34 Duyen: Yes,I see

    09/12/2005 04:06:38 Duyen: Thank you

    09/12/2005 04:06:47 Duyen: Bye for now

    09/12/2005 04:06:50 Jack: you are welcome

    09/12/2005 04:06:54 Jack: have a good day

    2nd chat transcript :

    Chat Session #92928166

    Time Message
    09/13/2005 04:10:11 Duyen: why I can't log in my account ?

    09/13/2005 04:10:11 Rebecca pulled visitor

    09/13/2005 04:10:33 Rebecca: Can i have ur account number plz

    09/13/2005 04:10:43 Duyen: hi

    09/13/2005 04:10:52 Duyen: R16878

    09/13/2005 04:10:52 Rebecca: hello sr

    09/13/2005 04:11:09 Duyen: Why I can't log in my account ?

    09/13/2005 04:11:54 Rebecca: We are checking with our manager

    09/13/2005 04:12:02 Rebecca: can u hold one for a sec sr?

    09/13/2005 04:12:48 Duyen: this situation is same as yesterday

    09/13/2005 04:14:34 Rebecca: We find out you were trying to make money out of games they were already finished

    09/13/2005 04:15:23 Duyen: huh ?

    09/13/2005 04:15:38 Duyen: but that bet was cancelled by you

    09/13/2005 04:15:50 Duyen: and I accept that

    09/13/2005 04:16:15 Rebecca: in or regulations on our web site explain12. All fraudulent activities in the account will result as account closure and loss of funds.

    09/13/2005 04:16:37 Duyen: And it was happened 2 days ago

    09/13/2005 04:16:56 Duyen: No

    09/13/2005 04:17:01 Rebecca: but we find out today

    09/13/2005 04:17:11 Duyen: I'm sorry

    09/13/2005 04:17:25 Rebecca: but we find out today that u play

    09/13/2005 04:17:32 Duyen: but I can't thinl about this

    09/13/2005 04:18:01 Duyen: You can cancel my bet

    09/13/2005 04:18:08 Rebecca: how come u bet on a game that was already finished?

    09/13/2005 04:18:39 Duyen: I heard about it from the forum

    09/13/2005 04:19:08 Duyen: You shouldn't close my accout

    09/13/2005 04:19:19 Duyen: it's not the fair

    09/13/2005 04:19:23 Rebecca: yeah u were trying to cheat...ur account is closed ...sorry

    09/13/2005 04:19:33 Duyen: No

    09/13/2005 04:19:39 Duyen: I can'tyt

    09/13/2005 04:19:52 Duyen: It's not fair

    09/13/2005 04:20:03 Duyen: You can cancel my bets

    09/13/2005 04:20:27 Duyen: but you can't close my account due to your fault of the time

    09/13/2005 04:21:00 Duyen: And I'm sure that you know how much I have in my account

    09/13/2005 04:21:57 Duyen: The time of matches was wrong and that was from you,not me

    09/13/2005 04:22:49 Rebecca: let me and my supervisor talk with the general manager

    09/13/2005 04:22:50 Duyen: and so you can't close my account and steal all my money because of your fault

    09/13/2005 04:23:12 Duyen: Yes,please tell them about the time of matches

    09/13/2005 04:25:43 Rebecca: Your account was a $50 free account and by my management decision we are going to take only fair business...so we don`t want ur business any more

    09/13/2005 04:26:18 Duyen: This problem was occured due to your fault

    09/13/2005 04:26:42 Duyen: you was wrong as set up the line and the time of matches

    09/13/2005 04:27:31 Duyen: And it didn't relate with whatever my account is free or now

    09/13/2005 04:28:02 Rebecca: You were trying to take advantage from something you know it was wrong, that`s called froud

    09/13/2005 04:28:11 Duyen: No

    09/13/2005 04:28:34 Duyen: You try imaging as follow :

    09/13/2005 04:28:59 Duyen: You saw my account balance had more than 4 dimes

    09/13/2005 04:29:13 Duyen: and you didn't want to pay me

    09/13/2005 04:29:39 Duyen: and so you grade the line wrong of time that interest me

    09/13/2005 04:29:48 Rebecca: Plz call 1-866-890-6740 with Pete thx

    09/13/2005 04:29:59 Duyen: and finally I got the fault

    09/13/2005 04:30:17 Rebecca: Plz call 1-866-890-6740 with Pete thx

    09/13/2005 04:30:26 Duyen: I can't image that

    09/13/2005 04:30:43 Duyen: but I must think about it

    09/13/2005 04:32:04 Duyen: and you can do it not only to me,but also for others

    09/13/2005 04:33:00 Duyen: If I call him,I will pay telephone cost very big because I am from overseas

    09/13/2005 04:33:21 Duyen: and telephone cost is very high in my country

    09/13/2005 04:33:23 Rebecca: no sr that number is a 1-800

    09/13/2005 04:33:26 Rebecca: toll free

    09/13/2005 04:33:40 Duyen: No,I will pay

    09/13/2005 04:33:57 Rebecca: yes sr ur right i ask sorry

    09/13/2005 04:34:01 Duyen: I tried to call to other sportbooks

    09/13/2005 04:34:28 Duyen: and paid more than 100$ as calling in 20 mins

    09/13/2005 04:36:01 Rebecca: Sir My name is John , Customer Service Manager

    09/13/2005 04:36:14 Duyen: Yes,sir

    09/13/2005 04:36:18 Rebecca: I want to apologize for all this inconvenience

    09/13/2005 04:36:36 Duyen: Please check the bet that you called my fraud

    09/13/2005 04:36:52 Rebecca: The situation here is that you were caught on a post wager

    09/13/2005 04:37:00 Duyen: it came from you fault of time,not from me

    09/13/2005 04:37:18 Rebecca: all the sportsbook in Costa Rica has a policy for Fraud activities

    09/13/2005 04:37:37 Duyen: the time should be a.m,but you changed it into p.m

    09/13/2005 04:38:00 Duyen: and you see that was from your officer,not me

    09/13/2005 04:38:14 Rebecca: one second

    09/13/2005 04:38:36 Duyen: I didn't read the rule and so I made that fault

    09/13/2005 04:39:47 Duyen: please accept my apologize and re-open my account

    09/13/2005 04:40:25 Duyen: I will never made same fault at your sportsbook as well as all of others

    09/13/2005 04:40:42 Duyen: This is a valued lesson

    09/13/2005 04:43:06 Rebecca: Sir. we gave you a free account and the least we were expecting from you was a show of good faith

    09/13/2005 04:44:40 Duyen: Please state that it occured not from my account is free or not

    09/13/2005 04:45:15 Duyen: I'm sure that if another saw your lines and didn't read the rules,he would do the same

    09/13/2005 04:45:31 Duyen: I'm sorry again

    09/13/2005 04:45:45 Duyen: please accept my apologize

    09/13/2005 04:46:10 Rebecca: please give us one second to talk with the general manager to discuss your situation

    09/13/2005 04:46:10 Rebecca:

    09/13/2005 04:46:27 Duyen: Thank,please

    09/13/2005 04:49:23 Rebecca: ok sir

    09/13/2005 04:49:50 Rebecca: here is our decision

    09/13/2005 04:49:54 Duyen: Yes ?

    09/13/2005 04:50:26 Rebecca: you broke a sportsbook rule

    09/13/2005 04:50:41 Rebecca: for fraud and other activities

    09/13/2005 04:50:52 Rebecca: all the sports book rules are very clear

    09/13/2005 04:50:56 Duyen: No

    09/13/2005 04:51:06 Rebecca: that we suspend and close all these kind of activities

    09/13/2005 04:51:14 Rebecca: we should close your account

    09/13/2005 04:51:17 Duyen: It was from your fault of time

    09/13/2005 04:51:22 Duyen: not from me

    09/13/2005 04:51:31 Rebecca: even tough was our fault

    09/13/2005 04:51:39 Rebecca: right

    09/13/2005 04:51:47 Duyen: If you say that,I will let this issue

    09/13/2005 04:51:53 Rebecca: but you still made fraud

    09/13/2005 04:51:59 Rebecca: and that is penalize

    09/13/2005 04:52:05 Rebecca: so what we can do is

    09/13/2005 04:52:06 Duyen: to the forums where they are doing marketting

    09/13/2005 04:52:08 Rebecca: let your account open

    09/13/2005 04:52:18 Rebecca: but you will loose all your winnings

    09/13/2005 04:52:25 Rebecca: and you will get back to $50

    09/13/2005 04:52:26 Duyen: No

    09/13/2005 04:52:32 Duyen: I don't accept

    09/13/2005 04:52:35 Rebecca: that is up to you sir

    09/13/2005 04:52:51 Duyen: I made my money

    09/13/2005 04:52:54 Duyen: not from the fault

    09/13/2005 04:52:55 Rebecca: so then go to the forums but right there you will see the tru

    09/13/2005 04:52:58 Rebecca: of FRAUD

    09/13/2005 04:53:15 Rebecca: other people will agree with us

    09/13/2005 04:53:20 Duyen: and so you shouldn't steal all because of your fault

    09/13/2005 04:53:26 Rebecca: and obviously other sportsbooks

    09/13/2005 04:53:27 Duyen: Ok

    09/13/2005 04:53:38 Duyen: Bettingadvice will be the first

    09/13/2005 04:53:38 Rebecca: like I said you broke a sportsbook fraud

    09/13/2005 04:53:43 Rebecca: and that is penalize

    09/13/2005 04:53:56 Duyen: My account balnace is 2550$

    09/13/2005 04:54:01 Duyen: not 50$

    09/13/2005 04:54:07 Duyen: It's a joke

    09/13/2005 04:54:16 Duyen: you don't want pay me

    09/13/2005 04:54:34 Rebecca: I'm sorry but you broke a rule

    09/13/2005 04:54:37 Duyen: and this is decise before

    09/13/2005 04:54:48 Duyen: I will post

    09/13/2005 04:54:51 Duyen: bye

    09/13/2005 04:55:07 Duyen: I only say that you are very smart

    09/13/2005 04:55:36 Duyen: and you made me become the joker

    09/13/2005 04:55:39 Duyen: It's sad

    09/13/2005 04:56:13 Duyen: Even if I made same fault at Wagerweb,they didn't close my account

    09/13/2005 04:56:20 Duyen: Bye for now

    09/13/2005 04:56:44 Duyen: See yours at the forums and also Sportsbookreviw

    09/13/2005 04:56:49 Duyen: Bye

    09/13/2005 04:57:31 Rebecca: did they gave you a free account as well?

    09/13/2005 04:57:40 Duyen: No

    09/13/2005 04:57:46 Duyen: I deposited by my Neteller

    09/13/2005 04:58:39 Duyen: Because they offer the great contests

    09/13/2005 04:58:54 Duyen: And so I willing deposit

    09/13/2005 04:59:29 Duyen: and also they are professional and they are C+ rating at Sportbooksreview

    09/13/2005 05:00:10 Duyen: Are you understand why I deposited at there,not you at now ?

    09/13/2005 05:00:15 Duyen: Bye

    Look forward to hearing your opinions
  • Emmdoubleu
    SBR High Roller
    • 09-10-05
    • 104

    #2
    My opinion is that the book handled this properly. We can't demand integrity from our books and not give them the same in return. I don't see what leg you have to stand on.
    Comment
    • Terris
      SBR Sharp
      • 08-23-05
      • 299

      #3
      So its fraud if they post a bad line or time, and someone bets it maybe even without seeing that? A 20$ bet a welcome excuse for them to steal the rest of the winnings?
      F- and bye...
      Comment
      • Emmdoubleu
        SBR High Roller
        • 09-10-05
        • 104

        #4
        No, it is fraud if the individual bets the line knowing the error and attempts to take advantage of it, and admits as much...
        Comment
        • Terris
          SBR Sharp
          • 08-23-05
          • 299

          #5
          its TWENTY DOLLARS he did bet. With having 2500 or so in his account.
          So, its OK to take away 2500 for a 20$ bet? Horseshit...
          And besides that, its still the BOOK that is responsible for the stuff it posts.
          A good bookie would have maybe cancelled the bet and closed the account, but ROGUES take the chance and take all the winnings away. I really dont accept any excuses for this, that bookie would be on my blacklist for all time now.
          Comment
          • Betonstar-ensnare-me
            SBR Rookie
            • 09-12-05
            • 13

            #6
            Originally posted by Emmdoubleu
            No, it is fraud if the individual bets the line knowing the error and attempts to take advantage of it, and admits as much...
            I think they don't state that.They only know when the bet made and how is the balance ? Too many or least !
            Comment
            • Emmdoubleu
              SBR High Roller
              • 09-10-05
              • 104

              #7
              Who bets on a game that they knowingly know is over? Not sure how that can be defended in anyway. The book is not out of line as the player didn't deposit a nickel in the book. That is the key to me, I don't think the book could have taken funds deposited, but funds earned on a free account is a different story to me. The book put there best foot forward with the free account. If you expect books to operate with integrity, we owe them the same.
              Comment
              • Betonstar-ensnare-me
                SBR Rookie
                • 09-12-05
                • 13

                #8
                Originally posted by Terris
                its TWENTY DOLLARS he did bet. With having 2500 or so in his account.
                So, its OK to take away 2500 for a 20$ bet? Horseshit...
                And besides that, its still the BOOK that is responsible for the stuff it posts.
                A good bookie would have maybe cancelled the bet and closed the account, but ROGUES take the chance and take all the winnings away. I really dont accept any excuses for this, that bookie would be on my blacklist for all time now.
                Maybe they didn't close my account if I didn't state about withdrawal in 1st chat transcript.After then they DON'T WANT PAY ME on Sept 19th and deciede closing my account !
                Comment
                • Emmdoubleu
                  SBR High Roller
                  • 09-10-05
                  • 104

                  #9
                  You admited you recognized the error in your email.
                  Comment
                  • Emmdoubleu
                    SBR High Roller
                    • 09-10-05
                    • 104

                    #10
                    Quite frankly I wouldn't pay you either. YOu earned the money on a free account and tried to take advantage of the situation.
                    Comment
                    • Terris
                      SBR Sharp
                      • 08-23-05
                      • 299

                      #11
                      yaya...i just wonder how many accounts have been closed after this little mistake. Maybe it was a trap, and they took away all the money from all accounts that accidently (or knowing it) placed a bet on this game? Thats how rogues make their money after all, they use traps...very valuable mistake.
                      Comment
                      • Emmdoubleu
                        SBR High Roller
                        • 09-10-05
                        • 104

                        #12
                        Sorry for my ignorance..what is rogues
                        Comment
                        • THESCOUT
                          SBR Hustler
                          • 09-07-05
                          • 97

                          #13
                          Stick with the best books, a oainful lession, dont mess with books when they are holding your cash
                          Comment
                          • Betonstar-ensnare-me
                            SBR Rookie
                            • 09-12-05
                            • 13

                            #14
                            Originally posted by Emmdoubleu
                            You admited you recognized the error in your email.
                            I didn't get it in my email.Also I said that clearly I didn't expect that I made money from that problem,it is only fun and I guessed it will be cancelled,same as the situation of Wagerweb and also Dimebetting before.
                            Comment
                            • Terris
                              SBR Sharp
                              • 08-23-05
                              • 299

                              #15
                              Originally posted by Emmdoubleu
                              Sorry for my ignorance..what is rogues
                              lol...people who steal? you want to tell me you dont know the word rogue, but you think the bookie did the correct thing? :+blobs-1+
                              Comment
                              • Emmdoubleu
                                SBR High Roller
                                • 09-10-05
                                • 104

                                #16
                                Originally posted by Terris
                                lol...people who steal? you want to tell me you dont know the word rogue, but you think the bookie did the correct thing?

                                I guess that is correct, just think there is a standard as a player and book we should hold ourselves accountable to.
                                Comment
                                • Brick Tamland
                                  SBR MVP
                                  • 08-12-05
                                  • 1336

                                  #17
                                  Im going to need some cliff notes...That shit is way too long for me to read about a book I have never heard of and will never send $ to.
                                  Comment
                                  • Senator7
                                    SBR MVP
                                    • 08-20-05
                                    • 1559

                                    #18
                                    So let me get this straight. You tried to screw the sportsbook and failed. Now, you're pissed because they screwed you and succeeded. No offense, but that's kinda hypocritical. I don't agree with them wiping out your bankroll. It seems that they could have found a fairer or more middle of the road solution. Both you and the book are at fault here.

                                    Senator 7
                                    Comment
                                    • Betonstar-ensnare-me
                                      SBR Rookie
                                      • 09-12-05
                                      • 13

                                      #19
                                      Yes,I made the fault but if I want to try to take advantage of this problem,I didn't bet with only $20.
                                      I met this problem with Wagerweb and Dimebetting before but they only noticed me that they cancelled my bets and they didn't close my accounts.
                                      My fault is not too big to close my account and steal all of my money that I made before.
                                      Comment
                                      • Bill Dozer
                                        www.twitter.com/BillDozer
                                        • 07-12-05
                                        • 10894

                                        #20
                                        You are not going to get much sympathy from people in the forums because players see shot-takers as people who ruin it for everyone else.

                                        However, based on your chat, the book's punishment does not fit the crime. You should not lose $2500 over a $20 past-post. If this was accepted, the book could hang these lines all night and win balances of big account holders who found themselves guilty of past-posting. BetonStars would be accused of entrapment.

                                        I am sure that betonstars is getting torched by this promo as these free money accounts rarely prove to be a good investment, especially those that are this large. But, the fact that this balance was earned from bonus money carries little weight, especially when you were 5 days away from owning the money free and clear. These wagers could have been placed elsewhere.

                                        If you were guilty of accounting or identity fraud you should have to forfeit your winnings but a subjective wagering violation should not be reason to confiscate player balances.

                                        Please send your account ID and full name to assistance@sportsbookreview.com so that we may contact management on your behalf.

                                        BTW, for anyone else who wondered what the hell "ensnared" means....

                                        en·snare ( P ) Pronunciation Key (n-snâr) also in·snare (n-) tr.v. en·snared, en·snar·ing, en·snares
                                        To take or catch in or as if in a snare. See Synonyms at catch.
                                        Last edited by Bill Dozer; 09-13-05, 04:55 AM.
                                        Comment
                                        • Emmdoubleu
                                          SBR High Roller
                                          • 09-10-05
                                          • 104

                                          #21
                                          Originally posted by Bill Dozer
                                          You are not going to get much sympathy from people in the forums because players see shot-takers as people who ruin it for everyone else.

                                          However, based on your chat, the book's punishment does not fit the crime. You should not lose $2500 over a $20 past-post. If this was accepted, the book could hang these lines all night and win balances of big account holders who found themselves guilty of past-posting. BetonStars would be accused of entrapment.

                                          I am sure that betonstars is getting torched by this promo as these free money accounts rarely prove to be a good investment, especially those that are this large. But, the fact that this balance was earned from bonus money carries little weight, especially when you were 5 days away from owning the money free and clear. These wagers could have been placed elsewhere.

                                          If you were guilty of accounting or identity fraud you should have to forfeit your winnings but a subjective wagering violation should not be reason to confiscate player balances.

                                          Please send your account ID and full name to assistance@sportsbookreview.com so that we may contact management on your behalf.

                                          BTW, for anyone else who wondered what the hell "ensnared" means....

                                          en·snare ( P ) Pronunciation Key (n-snâr) also in·snare (n-) tr.v. en·snared, en·snar·ing, en·snares
                                          To take or catch in or as if in a snare. See Synonyms at catch.

                                          I agree that the punishment seems a little aggressive, but why would this site spend time defending someone who has not only admitted to this instance, but several other instances with several other books.
                                          Comment
                                          • noyb
                                            SBR Wise Guy
                                            • 09-13-05
                                            • 971

                                            #22
                                            I really do not believe what i am reading in this topic (as a regular reader of this forum it even got me to register and post my first post). If I understand this correctly, this guy makes a 20$ bet on a match that has already finished, and the bookmaker decides to confiscate more then 2k in winning, without even a shred of proof of this player doing this on purpose (even though he kind of admits that here, he, as far as i can tell, has not admitted this to management of this book).

                                            I really see absolutely no justification for this kind of action by the book. Voiding the bet, ofcourse, but more then that is completely ridiculous in my opinion.

                                            I remember betting on Ancic at Vwager while the match (apparently, i didn't know the time they indicated was not the actual time) had already begun for 30 minutes. I got a message, my bet was voided, and that was it. As it should be...

                                            I'm glad SBR is looking into this, and again must admit I am totally astonished by the reaction of some of the posters here, who usually have such a clear opinion about bad bookies and now just let this one go (also, in my opinion, whether it's an account funded by an actual deposit or by a promo is not relevant at all; if betonstars didn't want people winning money with their free cash-promo, they shouldn't have started it in the first place).
                                            Comment
                                            • Emmdoubleu
                                              SBR High Roller
                                              • 09-10-05
                                              • 104

                                              #23
                                              Originally posted by noyb
                                              I really do not believe what i am reading in this topic (as a regular reader of this forum it even got me to register and post my first post). If I understand this correctly, this guy makes a 20$ bet on a match that has already finished, and the bookmaker decides to confiscate more then 2k in winning, without even a shred of proof of this player doing this on purpose (even though he kind of admits that here, he, as far as i can tell, has not admitted this to management of this book).

                                              I really see absolutely no justification for this kind of action by the book. Voiding the bet, ofcourse, but more then that is completely ridiculous in my opinion.

                                              I remember betting on Ancic at Vwager while the match (apparently, i didn't know the time they indicated was not the actual time) had already begun for 30 minutes. I got a message, my bet was voided, and that was it. As it should be...

                                              I'm glad SBR is looking into this, and again must admit I am totally astonished by the reaction of some of the posters here, who usually have such a clear opinion about bad bookies and now just let this one go (also, in my opinion, whether it's an account funded by an actual deposit or by a promo is not relevant at all; if betonstars didn't want people winning money with their free cash-promo, they shouldn't have started it in the first place).

                                              I would completely agree the player deserves the benefit of the doubt in a situation like this, but the player admitted to intentionally posting after the completion of the game and has admitted to intentionally doing it on several other occasions. How do you defend a person in that situation. He didn't miss the game by 30 minutes or an hour, it was 12 hours and an obviously not an innocent error as admitted himself.
                                              Comment
                                              • Addict
                                                SBR Rookie
                                                • 09-13-05
                                                • 2

                                                #24
                                                I simply can't ignore the fact that this guy Emmdoubleu has posted 95% of his total posts on topics related to betonstars.
                                                And the same percent of his posts are 5% about "info needed about betonstars, a classic line of spammers (something like: do u know about this site? Is it good? I've heard it is)" and the other 95% are defending this unknown bookie, that he considers to be right deciding to held all customer's funds , claiming an abuse of the customer, that was in fact a clear case of bookmaker's linesmaker error. If someone is to be held resposable, then that's the linesmaker and the manager, who allowed such a thing to happen. This is a simple case of palpable error, where the bet it's simply voided and wagers are restored in customer's account. NO MORE, NO LESS.
                                                Why this thing happend with less then a week before a withdrawal from customer account was possible? Have experienced such things with gamebookers and bet365, where bets were left still open although the match was already ended. Any bets taken after official start time were deemed voided and wagers back in client's accounts. THIS IS WHAT SHOULD HAPPEN HERE TOO.

                                                If not, there is only one conclusion and that is: ROGUE BOOKMAKER (they have no intention of paying customer's fair winnings).
                                                And someone mentioned it was a free bonus: does it matter? We are talking here about a bookmaker who's trying to establish a good position and trying to have a good image. Well, they've just put themselves on ROGUE LIST. That's the only conclusion for me.

                                                And Emmdoubleu, don't bother respond, as in my opinion u clearly are related to this crooks.

                                                I would even ask the bettingadvice crew to check ip's for Jay88 and you, Emmdoubleu, I'm currious if they find same ip.
                                                Comment
                                                • fixxer
                                                  SBR MVP
                                                  • 09-13-05
                                                  • 1877

                                                  #25
                                                  Hi!

                                                  I don't think that Jay88 and Emmdobleu are the same, Jay seemed to be a correct and fair representative for me. Also, I don't think that betonstars is fully a rogue bookmaker. They did pay out many bettors (If what they wrote in the forum is true?!), BUT this matter means we can't trust them. I don't know if a manager made a wrong decision, or they realised how much will they lose if they offer such a generous bonus, and they are trying to avoid all withdraws as they can....we will see....still, I don't think they are a rogue bookie, but.....as I said, we will see.

                                                  About the matter. As Bill Dozer said: "the book's punishment does not fit the crime", which is damm true. If somebody wants to cheat intentionally, he bets more than 20 USD if he has a few thousands in his account....that's sure. BUT if he made this bet intentionally, in this case, the "the book's punishment does not fit the crime".

                                                  Nearly everyone tries to bet if he realises, that a bookie made a mistake. Nearly everyone tries to get money from it, because it's the bookies fault. Bookies knows this, and if they find out this, they void the bet. Not delete or block accounts (in this case they should block more than half of their customers)....and obviusly not steal their money. If a bookie offers a bonus, they can't say after it, it's JUST bonus money....if they made terms about it (rollover, time to remain in account etc....), and gave it to the customer, it's weights just as the deposited money, so this is not a reason....

                                                  I hope you will get your money back, tho I think you have a very little chance...maybe with Mr. Dozer's help....
                                                  Comment
                                                  • Emmdoubleu
                                                    SBR High Roller
                                                    • 09-10-05
                                                    • 104

                                                    #26
                                                    Originally posted by fixxer
                                                    Hi!

                                                    I don't think that Jay88 and Emmdobleu are the same, Jay seemed to be a correct and fair representative for me. Also, I don't think that betonstars is fully a rogue bookmaker. They did pay out many bettors (If what they wrote in the forum is true?!), BUT this matter means we can't trust them. I don't know if a manager made a wrong decision, or they realised how much will they lose if they offer such a generous bonus, and they are trying to avoid all withdraws as they can....we will see....still, I don't think they are a rogue bookie, but.....as I said, we will see.

                                                    About the matter. As Bill Dozer said: "the book's punishment does not fit the crime", which is damm true. If somebody wants to cheat intentionally, he bets more than 20 USD if he has a few thousands in his account....that's sure. BUT if he made this bet intentionally, in this case, the "the book's punishment does not fit the crime".

                                                    Nearly everyone tries to bet if he realises, that a bookie made a mistake. Nearly everyone tries to get money from it, because it's the bookies fault. Bookies knows this, and if they find out this, they void the bet. Not delete or block accounts (in this case they should block more than half of their customers)....and obviusly not steal their money. If a bookie offers a bonus, they can't say after it, it's JUST bonus money....if they made terms about it (rollover, time to remain in account etc....), and gave it to the customer, it's weights just as the deposited money, so this is not a reason....

                                                    I hope you will get your money back, tho I think you have a very little chance...maybe with Mr. Dozer's help....


                                                    The reason such a high% of my posts are related to this book is due tothe fact that Scotty Johnson from my current book Betjamaica referred me to SBR a week ago. As I have stated in other posts, I was a Royal customer for over 10+ years, but have found a home back with Scotty. I think you all know how solid he is and I am confident he will vouch for me (Scotty this is RP)that I have no afiiliation with any book. I am simply a player, a high stakes, really bad player, but that is it. I did recieve a cold call and free account from Betonstars and had an overall positive experience there, but the reason for the posts is I cannot believe the majority of players are behind someone who has an admitted pattern like this.

                                                    I admit the book went too far,but let's not defend a cheater. If a book cheats we are up in arms, but if a player cheats you are running to his defense?
                                                    Last edited by Emmdoubleu; 09-13-05, 11:01 AM.
                                                    Comment
                                                    • fixxer
                                                      SBR MVP
                                                      • 09-13-05
                                                      • 1877

                                                      #27
                                                      "If a book cheats weareup in arms, but if a player cheats you are running to his defense?"

                                                      This is because what the bookie did, is far more greater cheat, than what the player did.

                                                      +this could happen to all bettors who bet with them. That's all....they stole a big money from him....
                                                      Comment
                                                      • Emmdoubleu
                                                        SBR High Roller
                                                        • 09-10-05
                                                        • 104

                                                        #28
                                                        Originally posted by fixxer
                                                        "If a book cheats weareup in arms, but if a player cheats you are running to his defense?"

                                                        This is because what the bookie did, is far more greater cheat, than what the player did.

                                                        +this could happen to all bettors who bet with them. That's all....they stole a big money from him....


                                                        I agree that punishment was excessive, but don't blame the book for closing the account. There probably should be a more equitable solution. I think the book came down so hard because this was an obvious attempt. I disagree that this could happen to anyone. I believe if the past post was an hour, the book would have been more reasonable. Most of us are not going to post 12 hours after the game. Who knows what else lead to the book having a short leash on this player.
                                                        Comment
                                                        • fixxer
                                                          SBR MVP
                                                          • 09-13-05
                                                          • 1877

                                                          #29
                                                          Originally posted by Emmdoubleu
                                                          I agree that punishment was excessive, but don't blame the book for closing the account. There probably should be a more equitable solution. I think the book came down so hard because this was an obvious attempt. I disagree that this could happen to anyone. I believe if the past post was an hour, the book would have been more reasonable. Most of us are not going to post 12 hours after the game. Who knows what else lead to the book having a short leash on this player.
                                                          I never heard that a bookie closed account for making a bet after starting time.
                                                          Sometimes I made incidently bets after starting time, and 1-2 times intentionally, and I think that nearly all bettors tries to get money from the bookies mistakes.

                                                          But the bookies' answer is allways that they void the bet, because they correct THEIR FAULT with this.
                                                          If he would really wanted to cheat, than he bet his full balance on this bet, not 20 (!!!!) USD.....C'mon, seriously, if you really want to cheat, you risk 4.000 for heavy 20 USD-s?????? This wasn't a cheat, just a mistake.....this is something like if a cop shoots a drunk in the head, because he is singing too loud on the street after 22:00.....

                                                          "I think the book came down so hard because this was an obvious attempt."

                                                          I totally disagree. The bookie clearly did this because he won a lot of money from the bonus, and he was before withdrawal, this is clearly obvious....
                                                          Comment
                                                          • Emmdoubleu
                                                            SBR High Roller
                                                            • 09-10-05
                                                            • 104

                                                            #30
                                                            Originally posted by fixxer
                                                            I never heard that a bookie closed account for making a bet after starting time.
                                                            Sometimes I made incidently bets after starting time, and 1-2 times intentionally, and I think that nearly all bettors tries to get money from the bookies mistakes.

                                                            But the bookies' answer is allways that they void the bet, because they correct THEIR FAULT with this.
                                                            If he would really wanted to cheat, than he bet his full balance on this bet, not 20 (!!!!) USD.....C'mon, seriously, if you really want to cheat, you risk 4.000 for heavy 20 USD-s?????? This wasn't a cheat, just a mistake.....this is something like if a cop shoots a drunk in the head, because he is singing too loud on the street after 22:00.....

                                                            "I think the book came down so hard because this was an obvious attempt."

                                                            I totally disagree. The bookie clearly did this because he won a lot of money from the bonus, and he was before withdrawal, this is clearly obvious....

                                                            I can't say that the size of the balance had nothing to do with it...it very well may have...I am going to shut up about this topic before you melt down on me again:reallyhap At least I got my first smily face post under my belt.
                                                            Comment
                                                            • hoppa_long
                                                              SBR Hustler
                                                              • 08-16-05
                                                              • 79

                                                              #31
                                                              So anytime this book wants somebodys money all they have to do is put wrong post times? Thats unfair because they could target who ever they want to...I think taking all of his money is wrong...That happen to me with williamhill once and all they did was cancel and refund...All I could say is stick with the top 5 books
                                                              Comment
                                                              • Addict
                                                                SBR Rookie
                                                                • 09-13-05
                                                                • 2

                                                                #32
                                                                Originally posted by Jay88 at bettingadvice
                                                                I understand I'm from betonstars.com so things I might say most people wont believe them.

                                                                I would like to explain the situation and I would more than happy to post his plays here so you guys can see exactly what he was doing.
                                                                We had several accounts that played those games and all of them were put on hold, the ones that were a simple straight bet were reopened and the bets were cancelled.

                                                                Mr. Duyen decided to play a 7 teams parlay to win $4,565!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!...
                                                                All the teams in the parlay where from games that were already over. Now this customer is trying to tell us that he wasn't trying to cheat and this was a mistake. I don't know about you. But If you invite somebody to your house to dinner and when you go to the kitchen he is trying to steel from your wallet, I don't think that anybody would be happy and would allow him to finish his dinner.
                                                                There is no way in this earth that he made a 7 teams parlay mistake and like it is stated in several rules in the website we don't allow cheaters.... and cheating in our company means refund of the deposit and lost of all winnings from the bonus. Remember that Mr. Duyen has been playing all this time with a $50 bonus.
                                                                Now if somebody that is playing for free and is given a chance to test us and to win money "legally" and following the rules, like multiple person from this forum have, and this specific customers tries to STEAL from you what would you do.
                                                                All the customers that had a straight wager on one of those games and prooved to us that it was a mistake, we cancelled the bet and reopened their account.... Tell me how do you make a 7 teams parlay mistake???
                                                                If anybody in here can tell me and proove to me that Mr. Duyen wasn't trying to cheat us I'll make everything in my power to reopen his account.

                                                                It was our mistake to leave the games open but this doesn't means that anybody has the right of cheating us.

                                                                By the way we just talked to bill dozer from sportsbook review, and the same way he protects palyers from scam books he will also protect honest sportsbooks from scam players.... Go ahead and write to him... You'll se what he has to tell you. I'll be here all day long for whatever you guys have to say.
                                                                :surprised
                                                                Comment
                                                                • hoppa_long
                                                                  SBR Hustler
                                                                  • 08-16-05
                                                                  • 79

                                                                  #33
                                                                  He was clearly trying to defraud in this case ....The way he made to be was different from what you are saying..Thought it was a $20 bet on a soccer game..
                                                                  Comment
                                                                  • Bill Dozer
                                                                    www.twitter.com/BillDozer
                                                                    • 07-12-05
                                                                    • 10894

                                                                    #34
                                                                    Dave, BetonStars's GM, had just phoned to give his version of what took place. He stated that the player failed to mention that the wager was a 7-team parlay to win $4,500 and that this was a much more obvious attempt to cheat the sportsbook. The wagers were on an obscure soccer league.

                                                                    He made the point that his rules about defrauding the sportsbook are now more relevant and that this was much more than a player testing the system. If the player had waited 5 days for the roll-over requirement to finish before past-posting I may have maintained my previous stance and David says he would have agreed.

                                                                    Since the player was still within his 1 month requirement the book feels this type of cheating is grounds for dismissing his bonus and winnings from that bonus.

                                                                    I suggested that the sportsbook consider sending the $2500 to the Red Cross Katrina Relief Fund and David intends to do so.

                                                                    Unless BEM has anything to add or dispute I would consider this issue closed.
                                                                    Comment
                                                                    • marc
                                                                      SBR MVP
                                                                      • 07-15-05
                                                                      • 1166

                                                                      #35
                                                                      Bookmakers make mistakes. When a player sees an obvious error, there are only 2 things the player should do. The player, should either ignore that game, or even better, the player should contact the book and make them aware of the error. But when you bet into an obvious bad line, you hvae no one to blame but yourself. You can't blame the book over the fact that you past posted. You can't blame the book oer the fact that you bet into a bad line. This is like the guy that steals a car, beacuse the door was unlocked, and the keys in the iginition.

                                                                      If I didn't know about the 7-team parlay, I would say keeping the full 2500 might be a bit excessive, but I think simply closing the account, and refunding the balnce while the easist chocie, would be too lenient. I think a book should have the right to impose some type of penalty like $100 - $500.
                                                                      Comment
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