What are your experiences with BetOnline...?

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  • Call82
    SBR Wise Guy
    • 05-06-11
    • 726

    #1
    What are your experiences with BetOnline...?
    I just received a mail with a 100% Signup Bonus and 10x rollover, bonus is freeplay and I saw that the book is rated quite good here...somehow I dont feel too comfortable, cant explain why though...can anyone give me feedback for the site?

    Thanks in advance!

    Are you a stock market trader? Give the SBR Stock Market Betting Book a try! Right here in the points forum!
  • Ace_of_Spades
    SBR Posting Legend
    • 10-14-09
    • 13518

    #2
    They are ok. Some decent options.
    Comment
    • Call82
      SBR Wise Guy
      • 05-06-11
      • 726

      #3
      Reliable?
      Are you a stock market trader? Give the SBR Stock Market Betting Book a try! Right here in the points forum!
      Comment
      • ehp6737
        SBR MVP
        • 12-11-08
        • 4185

        #4
        Many other better options out there. Your instinct was correct here. Check sbr's sbortsbook/industry section and youll see 5 to 10 new complaint threads daily. check out betislands. They are offering 100% freeplay for new accts as well. 5dimes is another option, but they dont offer much for bonuses
        Comment
        • BranchDavidian
          SBR MVP
          • 08-29-10
          • 1014

          #5
          There seems to be quite a few complaints against BetonLine around here, but I have been receiving their free monthly payouts for the last half a year, or more. These took 3-4 weeks to arrive, but have been coming each and every month. I have also made several book2book transfers out for well over $25,000 -- all of which were taken care of within a couple of hours. BetonLine used to give out huge bonuses, would give you a $1000 freeplay for each $100,000 in bets with their loyalty program, plus several other perks such as allowing you to get a football loss back or get your bet back at halftime. It seems that once BetonLine got their customer base up to where they wanted, they cut back on most of these benefits. However, they are very reliable. Even tho some complaints have surfaced, none of which cause me concern with my balance, BetonLine works with SBR just as all A rated books do. I have never had an issue with them, and I think you would find that most posters here haven't either.
          Comment
          • john230
            SBR Wise Guy
            • 07-24-11
            • 721

            #6
            Originally posted by ehp6737
            Many other better options out there. Your instinct was correct here. Check sbr's sbortsbook/industry section and youll see 5 to 10 new complaint threads daily. check out betislands. They are offering 100% freeplay for new accts as well. 5dimes is another option, but they dont offer much for bonuses

            5Dimes offers a 50% freeplay bonus 10x roll for new accounts, and a 20% freeplay bonus for reloads. BetIslands seems like a good book, but he minimum bet is $10. In contrast, 5 dimes has a 50cent to $1 minimum. Also think 5 dimes offers more betting options.
            Comment
            • ehp6737
              SBR MVP
              • 12-11-08
              • 4185

              #7
              Originally posted by john230
              5Dimes offers a 50% freeplay bonus 10x roll for new accounts, and a 20% freeplay bonus for reloads. BetIslands seems like a good book, but he minimum bet is $10. In contrast, 5 dimes has a 50cent to $1 minimum. Also think 5 dimes offers more betting options.
              I Love 5Dimes and they are my first go to almost always. But their bonuses are not as good. You list their correct bonus structure, however where it differs is you dont get that % upfront. You need to rollover that stated amount BEFORE bonus is released. Where almost all other books you get the bonus upfront to play with while trying to meet rollover. That's why I recommended BetIslands promo instead based on OP looking for great book with great bonus.
              Comment
              • BranchDavidian
                SBR MVP
                • 08-29-10
                • 1014

                #8
                I just scrolled through the first page for BetonLine complaints, and it seems to me that they are all dealing with poor customer service issues. One guy complains about not getting paid in 2008 --- back when they were under old management, and Justin suggests he submit a real complaint (since BetonLine works with SBR). Most of the rest are about promises made, but not kept. I have seen some of this also. They would be advertising a 50% reload bonus on their site, but the customer service clerk would tell me that they could only give me 40% or 45%. But, with a little perseverance on my part, I was always able to get what was promised. I got a feeling that these cs issues are due to BetonLine growing too big too quick over the last year or so. They probably have not been able to train their clerks quickly enough. A small price to pay for the relative safety of your funds.
                Comment
                • ehp6737
                  SBR MVP
                  • 12-11-08
                  • 4185

                  #9
                  Call82 just to be clear BetOnline is not a scam. They are legit and they will pay you. But you can go with 5Dimes, BetIslands, Legends, Bookmaker, etc. and get paid in 1 or 2 days (Or same day with BetIslands) painless and easy. Or you can go with BetOnline and get paid in 2 or 3 weeks and have issues depositing, withdrawing, and all points in between.
                  Comment
                  • Tech N9ne
                    Restricted User
                    • 06-24-11
                    • 5366

                    #10
                    Don't deposit at betonline

                    It took me 3 weeks to get a fukkin check plus add another month to make sure it clears the bank. Fukk them

                    They claim to be faster now but its just a ploy to get more post up money. There fukkim live chat is slow as shit and there website layout sucks ass
                    Comment
                    • ehp6737
                      SBR MVP
                      • 12-11-08
                      • 4185

                      #11
                      Originally posted by BranchDavidian
                      I just scrolled through the first page for BetonLine complaints, and it seems to me that they are all dealing with poor customer service issues. One guy complains about not getting paid in 2008 --- back when they were under old management, and Justin suggests he submit a real complaint (since BetonLine works with SBR). Most of the rest are about promises made, but not kept. I have seen some of this also. They would be advertising a 50% reload bonus on their site, but the customer service clerk would tell me that they could only give me 40% or 45%. But, with a little perseverance on my part, I was always able to get what was promised. I got a feeling that these cs issues are due to BetonLine growing too big too quick over the last year or so. They probably have not been able to train their clerks quickly enough. A small price to pay for the relative safety of your funds.
                      BranchD I agree most of them are not "major" issues such as being stiffed, slowpays, etc. And BetOnline does pay, which is the most important thing. But my view is why even deal with the small stuff if you dont need to. Or why would I want to wait 3 weeks for a payout if I can have it in 1 or 2 days for same cost or free? I've tried BetOnline for a small time and was quite annoyed at how they do things and how hard it is to even get your bonus applied, for instance. I also had an issue where I tried to deposit, there processor "declined" my card, but charged it anyway. Eventually it got taken care of, but it was just one more hassle I didnt need and shouldnt have to deal with as a customer. Bottom line is there are many other better options out there.
                      Comment
                      • john230
                        SBR Wise Guy
                        • 07-24-11
                        • 721

                        #12
                        Originally posted by ehp6737
                        I Love 5Dimes and they are my first go to almost always. But their bonuses are not as good. You list their correct bonus structure, however where it differs is you dont get that % upfront. You need to rollover that stated amount BEFORE bonus is released. Where almost all other books you get the bonus upfront to play with while trying to meet rollover. That's why I recommended BetIslands promo instead based on OP looking for great book with great bonus.

                        My understanding is that 5 dimes gives the freeplay bonus in 10% increments as you roll over the money. So you do not have to roll over the whole 10x to get the money.
                        Comment
                        • ehp6737
                          SBR MVP
                          • 12-11-08
                          • 4185

                          #13
                          Originally posted by john230
                          My understanding is that 5 dimes gives the freeplay bonus in 10% increments as you roll over the money. So you do not have to roll over the whole 10x to get the money.
                          That's true, but you start out with NO bonus in your account and you need to start rolling over to get percentages of it released into your account. So for instance you deposit $300. At bet islands that means you start out with $300 + $300 FP. With 5Dimes you start out with your initial deposit of $300, nothing more. Here is the example they give

                          Bob makes an initial deposit of $200 & requests for the 50% Plus Reward to be applied to his account. He would get 10 bonuses applied to his account of $10 each. Every time Bob plays $200 in the Sportsbook, $10 will be automatically awarded to his Free-Play Balance. Bob will be required to play $2000 in the Sportsbook to receive the totality of his $100 reward.
                          Comment
                          • john230
                            SBR Wise Guy
                            • 07-24-11
                            • 721

                            #14
                            Originally posted by ehp6737
                            That's true, but you start out with NO bonus in your account and you need to start rolling over to get percentages of it released into your account. So for instance you deposit $300. At bet islands that means you start out with $300 + $300 FP. With 5Dimes you start out with your initial deposit of $300, nothing more. Here is the example they give

                            Bob makes an initial deposit of $200 & requests for the 50% Plus Reward to be applied to his account. He would get 10 bonuses applied to his account of $10 each. Every time Bob plays $200 in the Sportsbook, $10 will be automatically awarded to his Free-Play Balance. Bob will be required to play $2000 in the Sportsbook to receive the totality of his $100 reward.
                            Yeah, that's a better deal than 5 dimes, but I like the lower minimums at 5 dimes. Good for a nice 4/5 team parlay that you don't want to risk a lot on.
                            Comment
                            • Call82
                              SBR Wise Guy
                              • 05-06-11
                              • 726

                              #15
                              Thanks for all the answers, I have accounts with most of the other books already...betislands seems to be another nice option, but if I remember correctly they dont offer moneybookers as a funding/withdrawal option...BetOnline does, so I still hope they would pay faster than what you guys said...anyway, thanks for the feedback, I guess I will give it a try...
                              Are you a stock market trader? Give the SBR Stock Market Betting Book a try! Right here in the points forum!
                              Comment
                              • ronibrown
                                SBR High Roller
                                • 08-08-11
                                • 172

                                #16
                                They are fine t me
                                Comment
                                • krk1030
                                  SBR Posting Legend
                                  • 08-13-08
                                  • 17610

                                  #17
                                  Just started playing there because of the ease of depositing and bonus, will probably transfer to 5 dimes once i reach the rollover.
                                  Comment
                                  • dark star
                                    SBR MVP
                                    • 01-04-09
                                    • 3900

                                    #18
                                    BOL has treated me fairly the last couple of years
                                    Comment
                                    • BetOnline
                                      SBR Sharp
                                      • 01-07-09
                                      • 256

                                      #19
                                      Choosing a book--once you get past the basics, can you trust them to pay you, and ALL of the top rated books will do that--often comes down to your preferences.

                                      Big bonuses important to you? You'll like BetOnline as we bonus up to $900 (15% on CC and 25% on other methods--Call82 your 100% match is a great offer but that's by invitation only).

                                      You want to use cred-it ca-rds, we're also a top choice, esp on an initial deposit--lots of other top books won't take a c-c for a first time deposit. We can.

                                      Our wagering limits are very high (higher than most) if you're that kind of player--NFL $25k a game now, and $5k most other lines. And with our new and improved Bankwires we can move your winnings back to you as well as anyone else.

                                      We always have competitive, if opinionated, lines on major US sports and some of the best lines in the world on int'l sports like tennis and gold and rugby and cricket and soccer.

                                      Also, no one beats our LIVE in-game betting for selection, prices and limits.

                                      So take advantage of that great offer Call82, and welcome aboard.

                                      Cheers
                                      Alex
                                      Comment
                                      • Kaabee
                                        SBR MVP
                                        • 01-21-06
                                        • 2482

                                        #20
                                        took two emails and a live chat to get my bonus. plus they overcharged my prepaid by $10. they had their shot and blew it.
                                        Comment
                                        • Legions36
                                          SBR MVP
                                          • 12-17-10
                                          • 3032

                                          #21
                                          i say jump on that fast while u have the chance with them.
                                          Comment
                                          • firedawg
                                            BARRELED IN @ SBR!
                                            • 10-08-08
                                            • 39219

                                            #22
                                            not a fan..........
                                            Comment
                                            • BetOnline
                                              SBR Sharp
                                              • 01-07-09
                                              • 256

                                              #23
                                              Originally posted by Kaabee
                                              took two emails and a live chat to get my bonus. .
                                              Much of our bonus processing will be automated this week.
                                              Comment
                                              • Dark Horse
                                                SBR Posting Legend
                                                • 12-14-05
                                                • 13764

                                                #24
                                                This book's software is the worst.

                                                Had selected a bunch of MLB games (1H, ML and RL), and had given myself 5 minutes before start of games. Unbelievably, I couldn't place a single bet because their f*cking software refused to take any bet as long as a single line had changed. No matter what I tried I couldn't get around their changing lines; so no bets at all. Imagine it. Twelve bets ready to go, but none accepted because one line changed. I would take out that bet to enter it later, but then another line changed. No option to accept the changed line, no option to let the other bets go through at the current lines. Just a total block on all bets. *raised middle finger*
                                                Comment
                                                • jjgold
                                                  SBR Aristocracy
                                                  • 07-20-05
                                                  • 388179

                                                  #25
                                                  Its a decent book, been around for a while
                                                  safe
                                                  reliable
                                                  Comment
                                                  • firedawg
                                                    BARRELED IN @ SBR!
                                                    • 10-08-08
                                                    • 39219

                                                    #26
                                                    Originally posted by jjgold
                                                    Its a decent book, been around for a while
                                                    safe
                                                    reliable
                                                    the only reason your saying that is because walker in holding that ipad hostage......
                                                    how would you know anyway you broke fukk...
                                                    Comment
                                                    • parlayin
                                                      SBR MVP
                                                      • 11-03-07
                                                      • 1091

                                                      #27
                                                      Originally posted by john230
                                                      5Dimes offers a 50% freeplay bonus 10x roll for new accounts, and a 20% freeplay bonus for reloads.
                                                      But the reload bonus is only good if you're down lifetime on them.
                                                      Comment
                                                      • jaxsports
                                                        SBR Rookie
                                                        • 09-04-11
                                                        • 8

                                                        #28
                                                        I'm not sure if I can comment this way, but as an affiliate they have sent payouts late and I had to b*tch every time to get my money sent. Their affiliate support response is good, but I think the payouts department is absolute garbage.

                                                        Waiting 3 weeks for a payment to clear - check, wire, etc - is absolutely ridiculous.
                                                        Comment
                                                        • Call82
                                                          SBR Wise Guy
                                                          • 05-06-11
                                                          • 726

                                                          #29
                                                          Originally posted by BetOnline
                                                          Choosing a book--once you get past the basics, can you trust them to pay you, and ALL of the top rated books will do that--often comes down to your preferences.

                                                          Big bonuses important to you? You'll like BetOnline as we bonus up to $900 (15% on CC and 25% on other methods--Call82 your 100% match is a great offer but that's by invitation only).

                                                          You want to use cred-it ca-rds, we're also a top choice, esp on an initial deposit--lots of other top books won't take a c-c for a first time deposit. We can.

                                                          Our wagering limits are very high (higher than most) if you're that kind of player--NFL $25k a game now, and $5k most other lines. And with our new and improved Bankwires we can move your winnings back to you as well as anyone else.

                                                          We always have competitive, if opinionated, lines on major US sports and some of the best lines in the world on int'l sports like tennis and gold and rugby and cricket and soccer.

                                                          Also, no one beats our LIVE in-game betting for selection, prices and limits.

                                                          So take advantage of that great offer Call82, and welcome aboard.

                                                          Cheers
                                                          Alex
                                                          Alex,

                                                          I just gave it a try and I have to say the start was...well...interesting...I deposited the max of 1,000 USD for this promo but only got 50% FP bonus...great...

                                                          Talked to CS who had no idea of this "new" promo, so I sent a mail (incl. my invitation) to Freeplay@betonline.com... your CS guy said they would take care of it...not exactly the way I thought this would start...can you please take care of this?

                                                          Call82
                                                          Are you a stock market trader? Give the SBR Stock Market Betting Book a try! Right here in the points forum!
                                                          Comment
                                                          • RonPaul2008
                                                            SBR Hall of Famer
                                                            • 06-08-07
                                                            • 6741

                                                            #30
                                                            What is the maximum amount per wire and what is the fee? Does the wire qualify for free monthly?

                                                            Originally posted by BetOnline
                                                            And with our new and improved Bankwires we can move your winnings back to you as well as anyone else.


                                                            Alex
                                                            Comment
                                                            • BetOnline
                                                              SBR Sharp
                                                              • 01-07-09
                                                              • 256

                                                              #31
                                                              Originally posted by RonPaul2008
                                                              What is the maximum amount per wire and what is the fee? Does the wire qualify for free monthly?
                                                              Max is $15,000 weekly; A wire Fee of $45 to $75 is deducted for each transaction. We'll give you $50 monthly for WD fees so that's $25 to move $15k. Think that's as large a wire and as low a fee as anywhere.

                                                              Cheers
                                                              Alex
                                                              Comment
                                                              • BetOnline
                                                                SBR Sharp
                                                                • 01-07-09
                                                                • 256

                                                                #32
                                                                Originally posted by Call82
                                                                Alex,

                                                                I just gave it a try and I have to say the start was...well...interesting...I deposited the max of 1,000 USD for this promo but only got 50% FP bonus...great...

                                                                Talked to CS who had no idea of this "new" promo, so I sent a mail (incl. my invitation) to Freeplay@betonline.com... your CS guy said they would take care of it...not exactly the way I thought this would start...can you please take care of this?

                                                                Call82
                                                                Send me your invite--everyone who got invited for 100% also received a temporary userid and password and that AUTOMATICALLY gave them their bonus. Also PM me your player id and I can look at it this morning for you. It IS by invitation only.
                                                                Cheers
                                                                Alex
                                                                Comment
                                                                • Fishhead
                                                                  SBR Aristocracy
                                                                  • 08-11-05
                                                                  • 40179

                                                                  #33
                                                                  Originally posted by BetOnline
                                                                  Max is $15,000 weekly; A wire Fee of $45 to $75 is deducted for each transaction. We'll give you $50 monthly for WD fees so that's $25 to move $15k. Think that's as large a wire and as low a fee as anywhere.

                                                                  Cheers
                                                                  Alex

                                                                  One would be foolish to get a wire of more than $10,000 from an offshore outfit........................$9,000 at the VERY MOST.
                                                                  Comment
                                                                  • BetOnline
                                                                    SBR Sharp
                                                                    • 01-07-09
                                                                    • 256

                                                                    #34
                                                                    Originally posted by Fishhead
                                                                    One would be foolish to get a wire of more than $10,000 from an offshore outfit........................$9,000 at the VERY MOST.
                                                                    Quite agree, but other A books offer up to 15k, so so do we. Where's the FH Top 10 for US?
                                                                    Cheers
                                                                    Alex
                                                                    Comment
                                                                    • The Prick
                                                                      SBR MVP
                                                                      • 08-31-05
                                                                      • 4965

                                                                      #35
                                                                      Originally posted by Fishhead
                                                                      One would be foolish to get a wire of more than $10,000 from an offshore outfit........................$9,000 at the VERY MOST.

                                                                      lol. an why is that mister international financial wizard? cause mebbe a us citizen would be expected ta claim it as income an pay taxes on it?
                                                                      Comment
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