BET365 should be downgraded to F. A crook site.

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  • edc0218
    SBR Rookie
    • 10-09-05
    • 24

    #1
    BET365 should be downgraded to F. A crook site.
    BET365 owes me 5k for 6months now. First , they told me to settle it with IBAS. So I wrote IBAS like 100 times just to get a reply. And then I have to write to BET365 customer service also for a 100 times just to get to the manager.
    I was a being accused by PRIMA POKER for chip dumping and collusion. But PRIMA already released my fund because they found of no wrong doing. I told bet365 that PRIMA already released my fund. But bet365 doesn't want to releae my fund even do PRIMA made a mistake for what they are accuisng me. So what else should I do so I can get my 5k from BET365. Is there like a EUROPEAN GAMBLING FORUM so I can keep spreading the news so they can loose millions of dollars.
    I will never stop postin everyweek that BET365 stole my money until they release my fund. They have the worst customer service. It's like talking to a machine and delaing with IBAS is like you have to wait years just to get a reply. Why can't I just deal with BET365 directly. I hope they go bunkrupt within a couple of years.
  • freebie
    SBR MVP
    • 08-10-05
    • 1174

    #2
    so many complains about bet365 and yet SBR rates them A+???
    Comment
    • Bill Dozer
      www.twitter.com/BillDozer
      • 07-12-05
      • 10894

      #3
      But bet365 doesn't want to releae my fund even do PRIMA made a mistake for what they are accuisng me.
      If I understand correctly, Prima just released your funds yesterday and WWTS followed suit by unlocking your account? What did 365 tell you to suggest that they "don't want to release" your money?

      Can you call 1-866-333-3238 and ask for Gay. Gay will be able to tell you the status of your Bet365 account. If you like, you can call me at 1-830-515-4122 and we can attempt a 3-way conference call. It sounds like your issue is close to being resolved.
      Comment
      • pjesnik24
        Restricted User
        • 11-01-05
        • 1286

        #4
        I believe that all of the complains are about their poker site. You should contact that pokerreview site for help.
        Comment
        • FreddeSwe
          SBR Rookie
          • 09-15-05
          • 46

          #5
          pjesnik:
          A lot of complaints about limiting sportsbook accounts very cheaply just because they don't loose enough money.

          Bet£3.65 was the first bookmaker to limit me and I had had a very poor period ahead of that moment. Had a very small profit from them as well.

          But SBR don't take into account the treatment of customers as long as they pay out your fundings. But not only me has had complaints about this. I think that it is ridiculous to give top grade to a bookmaker that does not allow you to win even small money.
          Comment
          • imgv94
            SBR Posting Legend
            • 11-16-05
            • 17192

            #6
            I have heard more bad things about Bet365 than good. I think they are
            the worst A rated book BY FAR!!
            Comment
            • anypunter
              SBR Rookie
              • 03-03-06
              • 6

              #7
              Agree with all the sentiments here. Bet365 were instrumental in causing me trouble with Prima over some unfounded claims of collusive play - not based on play, simply that I once logged in via the same PC as a friend. We never played the same SNGs, nor did we ever collude. Thankfully, 32Red stepped in and liased with Prima to clear things up, and Prima removed the restrictions after a proper investigation.

              Bet365 should be avoided by all - there are plenty of decent UK-based books which offer better lines and a whole lot less crap. CS is crap, bet limits are crap, management are crooks... apart from that, they're just fine.
              Comment
              • imgv94
                SBR Posting Legend
                • 11-16-05
                • 17192

                #8
                All of this stuff I have heard on other forums as well. Bet365 No GOOD.
                Comment
                • Bill Dozer
                  www.twitter.com/BillDozer
                  • 07-12-05
                  • 10894

                  #9
                  My take is that all sportsbooks should have an alert message that pops up when you go from their Sportsbook to a poker network. It should say that you are playing with a subcontracted third party and that account activity is subject to audit by this third party....maybe even a one-time TOS check box for the user to say he/she agrees.

                  But SBR don't take into account the treatment of customers as long as they pay out your fundings. But not only me has had complaints about this. I think that it is ridiculous to give top grade to a bookmaker that does not allow you to win even small money.
                  SBR takes the player's sportsbook experience into account for as long as the client is a client. 365 doesn't bully players by voiding wins or making claims of bad-odds when players hit a soft line. They don't confiscate promotional $ because they want to avoid investing in sharp players. The sharps who go in knowing they will be asked to leave don't regret depositing for a handful of advanatage plays. They know 365 is not going to take it personal and try to punish them. 365 is one of the most conservative big name books out there but they are not cheats.
                  Comment
                  • Chuck Sims
                    SBR MVP
                    • 12-29-05
                    • 3072

                    #10
                    Many, many complaints against Bet365. Not even close to an "A" rated book. SBR just makes themselves look bad with that kind of a rating.
                    Comment
                    • SBR_John
                      SBR Posting Legend
                      • 07-12-05
                      • 16471

                      #11
                      This is great book but these poker disputes with 3rd parties are really difficult. Bet365 is like VIP and Bodog. You got scalpers playing in there unable to complete their rollover because the book spots them and puts a collar on them. These players know that Pinny and CRIS will welcome their style of action. Its like taking a Porsche to Ford mechanic just to save a buck. Bet365 gets great feedback from small players as does VIP and Bodog. But the forums think they are F books which we understand. SBR tries to present a list of safe books that cater to all players or else we would just have a list with one book; Pinnacle.
                      Comment
                      • imgv94
                        SBR Posting Legend
                        • 11-16-05
                        • 17192

                        #12
                        Originally posted by SBR_John
                        This is great book but these poker disputes with 3rd parties are really difficult. Bet365 is like VIP and Bodog. You got scalpers playing in there unable to complete their rollover because the book spots them and puts a collar on them. These players know that Pinny and CRIS will welcome their style of action. Its like taking a Porsche to Ford mechanic just to save a buck. Bet365 gets great feedback from small players as does VIP and Bodog. But the forums think they are F books which we understand. SBR tries to present a list of safe books that cater to all players or else we would just have a list with one book; Pinnacle.
                        SBR JOHN

                        I think you gave a great explaination. But me personally
                        wouldn't recommend Bet365 I could never encourage
                        someone to open an account with them.
                        Comment
                        • isetcap
                          SBR MVP
                          • 12-16-05
                          • 4006

                          #13
                          I've played with the Bet365 sportsbook and casino, and I would gladly recommend them both above Bodog's. Somewhat shady complaints such as edc's against the poker offering of Bet365 should have no bearing on SBR's rating. Bet365 is a quality group with great service and from a European standpoint, is a great option to have.
                          Comment
                          • imgv94
                            SBR Posting Legend
                            • 11-16-05
                            • 17192

                            #14
                            I would recommend bet365 over bodog anyday. Bodog is for squares..
                            Comment
                            • edc0218
                              SBR Rookie
                              • 10-09-05
                              • 24

                              #15
                              How can you recomend a book that steals a player's money? I have a legit case here that bet365 doesn't even want to care of. I have been fighting for it for 6 months and bet365 just ignores it because they want to keep my 5k.

                              SBR should put this on their wire. I don't know why they don't even post it on their wire.
                              PRIMA already release my money. WHY CAN'T BET365 RELEASE IT? It's been 6 months. That I have been complaining to SBR and not a single post on their wire nor a downgrade.

                              BET365 is clearly an F rating. You can go to to their forums and you will see how many complaints they have such as stealing money from players. And I'm one of the victim. Is there like a big media out there where I can send my complaints so they go out of business.
                              Comment
                              • imgv94
                                SBR Posting Legend
                                • 11-16-05
                                • 17192

                                #16
                                Bet365 is getting killed on here. Bet365 is useless to me.
                                Comment
                                • slacker00
                                  SBR Posting Legend
                                  • 10-06-05
                                  • 12262

                                  #17
                                  I haven't played Bet365 in any shape or form, but I've been choosing B books over them when looking for a new book currently. I've heard too much crap about the poker room, and I haven't heard a satisfactory explanation.

                                  Saying the sportsbook and poker room is seperate is irresponsible. What about the books, such as CRIS, who do an exceptional job with a seemless connection between the two? CRIS-ACR really should be a model of how a sportsbook can interact with a pokerroom. The way they do it, I can't see how there ever would be a problem. A sportsbook should go the extra mile to protect their reputation if they want the responsibility of handling pokerroom traffic. IMO, CRIS should be a full letter grade higher than Bet365 simply because of how they handle their pokeroom interaction, if not for a variety of other reasons. Giving Bet365 a letter "A" just diminishes the other "A" books.
                                  Comment
                                  • isetcap
                                    SBR MVP
                                    • 12-16-05
                                    • 4006

                                    #18
                                    SBR rates sportsbooks and not poker rooms. Bet365 is part of another network when it comes to poker. The other network makes decisions that are binding. In response to edc's case of chip dumping, I have no sympathy and don't think Prima should have given in to begin with.
                                    Comment
                                    • JC
                                      SBR Sharp
                                      • 08-23-05
                                      • 481

                                      #19
                                      John, with all due respect, this is not a big player vs. small player issue. You also can't lay it on the "third party" poker provider. Bet365 needs to take responsibility for what goes on in the poker room under their name.

                                      But this story, if I am reading it right, is beyond that.

                                      1. Player is accused of chip dumping by Prima through a WWTS account.

                                      2. Prima asks WWTS to freeze his money.

                                      3. Prima searches their system and finds out player has account at Bet365 and asks Bet365 to freeze his money as well even though the alleged chip dumping did not have ANYTHING to do with Bet365 or poker play at Bet365.

                                      4. Prima, after taking way to long, clears the player of any wrongdoing. Account is released at WWTS.

                                      5. Bet365 which should have never been involved in the first place and has NO STANDING to freeze the man's money still refuses to release the man's account.

                                      John, considering they are an A rated book at this site, and the player has made his story known here, you need to contact Bet365 and get him his money.

                                      If the story is accurate, this is a robbery by Bet365.
                                      Comment
                                      • slacker00
                                        SBR Posting Legend
                                        • 10-06-05
                                        • 12262

                                        #20
                                        Originally posted by isetcap
                                        SBR rates sportsbooks and not poker rooms. Bet365 is part of another network when it comes to poker. The other network makes decisions that are binding. In response to edc's case of chip dumping, I have no sympathy and don't think Prima should have given in to begin with.

                                        Prima may very well be the root of the problem. But, BET365 needs to choose it's partners carefully or this will just keep happening.

                                        Look at Bowmans recently, how they dropped the pathetic BOSS poker network and went to a different group. This is how an "A" book handles things. BET365 needs to take note.
                                        Comment
                                        • isetcap
                                          SBR MVP
                                          • 12-16-05
                                          • 4006

                                          #21
                                          Originally posted by slacker00
                                          Prima may very well be the root of the problem. But, BET365 needs to choose it's partners carefully or this will just keep happening.

                                          Look at Bowmans recently, how they dropped the pathetic BOSS poker network and went to a different group. This is how an "A" book handles things. BET365 needs to take note.
                                          I agree.
                                          Comment
                                          • pags11
                                            SBR Posting Legend
                                            • 08-18-05
                                            • 12264

                                            #22
                                            I'm steering clear of these guys...
                                            Comment
                                            • fixxer
                                              SBR MVP
                                              • 09-13-05
                                              • 1877

                                              #23
                                              One thing that I don't understand, that Betandwin is a "C" rated bookie, mostly because they limit those who win big money from them.
                                              But why is Bet365 an "A" rated bookie, if they are doing just the same as Betandwin?

                                              IMHO a bookie who limits winners like these books, isn't a top-rated bookie....but why is the big difference ("A" - "C") between these two?
                                              Comment
                                              • Mason
                                                SBR High Roller
                                                • 09-23-05
                                                • 138

                                                #24
                                                JC has done a fine job of reducing this to the ridiculous. Somewhere John/Bill are on a conference call.
                                                Comment
                                                • edc0218
                                                  SBR Rookie
                                                  • 10-09-05
                                                  • 24

                                                  #25
                                                  We need support from players by boycotting a crook site bet365

                                                  I was one of the many victims of BET365 disrspectful, live by their own rule, stealing money from players and dishonest management. I've been posting here many times but no single post on SBR wire news.

                                                  You can read many bad complaints about BET365 on majorwager.com and TOW.

                                                  We need players help by withdrawing their funds away from BET365 and play somewher else.

                                                  You don't want to be the next victim and suffer like many other players like me went through.

                                                  We can't control sportsbook. We as players need to control them by boycotting them.

                                                  BET365 stole my 5k.

                                                  You can read all my post by searching edc0218.
                                                  Comment
                                                  • The Great One
                                                    SBR Wise Guy
                                                    • 02-08-06
                                                    • 792

                                                    #26
                                                    Then, Washington needs to step in. Wherever this place is at. I take it is some small island in the middle of the Carribean. Wherever their offices are out should be bombarded by missle attacks. I'm not talking fission bombs or anything like that. Just something that would kill everyone in the building and within a 50 foot radius of it.

                                                    I guarantee if that happens just once, no one will get stiffed again. It's called effective leadership. This country has the power, so use it. I guarantee you if other countries had it they would.
                                                    Comment
                                                    • The Great One
                                                      SBR Wise Guy
                                                      • 02-08-06
                                                      • 792

                                                      #27
                                                      Upon further review, it seems this place is in the UK.

                                                      So be it, I stand by my plan. But the governemt should make sure the missile is not too powerful since there will likely be many civilians around.
                                                      Comment
                                                      • ourbet
                                                        SBR Sharp
                                                        • 12-23-05
                                                        • 464

                                                        #28
                                                        Originally posted by The Great One
                                                        Then, Washington needs to step in. Wherever this place is at. I take it is some small island in the middle of the Carribean. Wherever their offices are out should be bombarded by missle attacks. I'm not talking fission bombs or anything like that. Just something that would kill everyone in the building and within a 50 foot radius of it.

                                                        I guarantee if that happens just once, no one will get stiffed again. It's called effective leadership. This country has the power, so use it. I guarantee you if other countries had it they would.

                                                        Upon further review, it seems this place is in the UK.

                                                        So be it, I stand by my plan. But the governemt should make sure the missile is not too powerful since there will likely be many civilians around.
                                                        Great idea! Fantastic idea!! Now if only we can get Dick and George W. to Stoke-on-Trent, England...this would be perfect!
                                                        Comment
                                                        • Halifax
                                                          SBR Wise Guy
                                                          • 08-10-05
                                                          • 553

                                                          #29
                                                          Originally posted by JC
                                                          John, with all due respect, this is not a big player vs. small player issue. You also can't lay it on the "third party" poker provider. Bet365 needs to take responsibility for what goes on in the poker room under their name.

                                                          But this story, if I am reading it right, is beyond that.

                                                          1. Player is accused of chip dumping by Prima through a WWTS account.

                                                          2. Prima asks WWTS to freeze his money.

                                                          3. Prima searches their system and finds out player has account at Bet365 and asks Bet365 to freeze his money as well even though the alleged chip dumping did not have ANYTHING to do with Bet365 or poker play at Bet365.

                                                          4. Prima, after taking way to long, clears the player of any wrongdoing. Account is released at WWTS.

                                                          5. Bet365 which should have never been involved in the first place and has NO STANDING to freeze the man's money still refuses to release the man's account.

                                                          John, considering they are an A rated book at this site, and the player has made his story known here, you need to contact Bet365 and get him his money.

                                                          If the story is accurate, this is a robbery by Bet365.
                                                          SBRJohn and Bill:

                                                          Very few people are more skeptical than me ... without having seen any evidence, if this guy was accused of chip dumping, I would probably think that, likely, the guy is guilty. And even though Prima/WWTS released his funds, my gut feeling still tells me (without having seen any of the evidence) that he PROBABLY really was chip dumping.

                                                          However, whatever I think, you think, or anyone else thinks is irrelevant ...the dispute between this guy and Prima / WWTS was dropped for whatever reason (lack of evidence, not actually being guilty, etc. ... who knows for sure ?), and that's really all that matters.

                                                          Whatever the reason was, Prima/WWTS dropped the case and refunded the guy his money. As such, there's no reason whatsoever for Bet365 to continue holding his money.

                                                          For Bet365 to continue holding his money would be akin to the following ... the U.S Justice Department calls the RCMP in Canada and tells them to arrest me because I committed a crime in the United States ... the RCMP arrest me .... then, the US Justice Department calls the RCMP a couple of weeks later and says "Yeah, we made a mistake, the guy isn't really gulity, so you can release him" .... and yet the RCMP still don't release me, and continue to keep me in prison. As ridiculous as this scenario sounds, Bet365 is doing basically the same thing.

                                                          SBR, if you don't make a concerted effort to put some pressure on Bet365 and get this guy his money back (especially since he apparently used SBR as a referral), you're going to lose a good deal of respect in my book.
                                                          Comment
                                                          • Halifax
                                                            SBR Wise Guy
                                                            • 08-10-05
                                                            • 553

                                                            #30
                                                            And JC, since you're in the mood to post about this issue, you might want to get on The Shrink's ass too ... last time I checked, Bet365 was also an advertiser at EOG.
                                                            Comment
                                                            • pags11
                                                              SBR Posting Legend
                                                              • 08-18-05
                                                              • 12264

                                                              #31
                                                              what's the lastest with this?...
                                                              Comment
                                                              • pags11
                                                                SBR Posting Legend
                                                                • 08-18-05
                                                                • 12264

                                                                #32
                                                                definitely won't ever play with these guys...
                                                                Comment
                                                                • Bill Dozer
                                                                  www.twitter.com/BillDozer
                                                                  • 07-12-05
                                                                  • 10894

                                                                  #33
                                                                  Whatever the reason was, Prima/WWTS dropped the case and refunded the guy his money. As such, there's no reason whatsoever for Bet365 to continue holding his money.
                                                                  WWTS authorized the return of the funds because the player deposited by credit card and chooses not to lose the funds via **********. BetHoldem maintains the player is guilty. The player's 365 deposit was via Neteller.

                                                                  BetHoldem, Prima, 365Poker and IBAS each found the player guilty of collusion.

                                                                  I do agree that it doesn't matter what anyone else thinks unless the player has a say in choosing who that someone is. I have asked that they give the player the basic details and the option to allow SBR and/or PRR to review them.

                                                                  Bet365's poker is going to discuss this with Prima and I hope to learn more tomorrow. However, the nature of poker is such that play will always be subject to the opinion of someone else and players need to know this going in. Regardless of how much hand history or how many session logs, there is no scientific formula for identifying collusion (although Prima does state that they have record of the players using the same computer). This is why SBR does not attempt to get involved (or have the resources to) in the many poker disputes.
                                                                  Comment
                                                                  • isetcap
                                                                    SBR MVP
                                                                    • 12-16-05
                                                                    • 4006

                                                                    #34
                                                                    Thanks, Bill. Your explanation demonstrates clearly why I was unwilling to denounce a highly reputable organization such as Bet365, a prompt-paying, well-established, and friendly sportsbook when comparing it to the dubious reputation of edc0218, an acknowledged chip dumper.

                                                                    I still agree with Slacker in that an operation like Bet365 should be looking to align themselves with a better Poker network.
                                                                    Comment
                                                                    • edc0218
                                                                      SBR Rookie
                                                                      • 10-09-05
                                                                      • 24

                                                                      #35
                                                                      WHoahh... Bill I think you got your info wrong. Here is the correct statement. And your assitant Marc has all the correct statement. First of all there were no credit card involved. I used neteller to do all my transactions. You can call wwts and bet365 to get your info correct. There were no ********** also.
                                                                      Prima couldn't provide evidence of collusion nor chip dumping for over six months. That's why betwwts release my money.

                                                                      JC who posted earlier is the correct statement. Qouted from JC
                                                                      "
                                                                      1. Player is accused of chip dumping by Prima through a WWTS account.

                                                                      2. Prima asks WWTS to freeze his money.

                                                                      3. Prima searches their system and finds out player has account at Bet365 and asks Bet365 to freeze his money as well even though the alleged chip dumping did not have ANYTHING to do with Bet365 or poker play at Bet365.

                                                                      4. Prima, after taking way to long, clears the player of any wrongdoing. Account is released at WWTS.

                                                                      5. Bet365 which should have never been involved in the first place and has NO STANDING to freeze the man's money still refuses to release the man's account.

                                                                      John, considering they are an A rated book at this site, and the player has made his story known here, you need to contact Bet365 and get him his money.

                                                                      If the story is accurate, this is a robbery by Bet365"

                                                                      There is just no excuse for whatever bet365 is doing. They really have no respect for players and a dishonest management. In other words, crook site.
                                                                      Comment
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