Betonline users: Change your password now !

[len]

And they don't offer 100% Cash up to $5000 with a 3x roll.

[Border Gadgie]

Thanks for posting the info len, I have an account here and dont like the idea of lax security on their part.

[jackkkk2009]

Haven't received any calls from them yet.

[Hareeba!]

DSI is a top flight book.........they ask for your password on chat.

as I said, the best books don't .. one of the reasons I no longer use Bookmaker/CRIS/DSI

[Hareeba!]

That is something to be weary of

indeed .. it does get rather tiresome trying to warn people about password security issues

[HeeeHAWWWW]

It's an unbelievable security flaw when they have this, but i guess it's a remnant of books that have phone operations.

They really need to have second-level passwords for helpline stuff.

[seaborneq]

I have no money in my account. I don't expect anyone to put any money in my account. So they can have my username and password.

[bubba]

This is Jay from Player Services at BetOnline.
I can assure you that our site is completely secure, the issue has already been resolved and I can assure you that all of our players information is safe.
If you have any other questions or require further assistance, please do not hesitate to contact us.
Best regards,

[Trucker George]

If a scammer has your account number and password you've got to wonder what other information he has on you, such as scanned images of your photo ID, utility bills, credit cards, or even bank account info (all stuff you personally may have given the book)-- not exactly reassuring is it?

[JustinBieber]

This is Jay from Player Services at BetOnline.
I can assure you that our site is completely secure, the issue has already been resolved and I can assure you that all of our players information is safe.
If you have any other questions or require further assistance, please do not hesitate to contact us.
Best regards,

Perhaps you could explain what the issue was and how you resolved in then please?

[RogueScholar]

I've noticed logging into BOL lately that the password doesn't show up as bullets anymore, but rather just plain text. I doubt that's anything but further evidence of their poor programming skills, but it's just another strike against them in the player security arena.

[seaborneq]

I've noticed logging into BOL lately that the password doesn't show up as bullets anymore, but rather just plain text. I doubt that's anything but further evidence of their poor programming skills, but it's just another strike against them in the player security arena.

Where have you been rogue scholar?

[bubba]

I've noticed logging into BOL lately that the password doesn't show up as bullets anymore, but rather just plain text. I doubt that's anything but further evidence of their poor programming skills, but it's just another strike against them in the player security arena.

this happens to me every now and then. when i brought it up to them, they dont think its such a big deal.

[cloudagh]

Wow this is very scary!!! I was really considering going back there.

[LVHerbie]

OP, thanks for the heads up...

I also think BOL owes a little more explanation then just a vague assurance that the problem has been resolved... Getting cold calls from fraudsters with account numbers and passwords in hand seems like a significant issue...

[RogueScholar]

Where have you been rogue scholar?

I've had all kinds of restrictions on my account for almost a year, Seaborne. All of a sudden the other day, I could post again and everything was back to normal. I don't know who did it, but I thank them because I didn't realize how many good posters from the old days were still active here. The signal to noise ratio is much lower now, but still some sharp cookies. Thanks for inquiring, and good to see you again.

[seaborneq]

I've had all kinds of restrictions on my account for almost a year, Seaborne. All of a sudden the other day, I could post again and everything was back to normal. I don't know who did it, but I thank them because I didn't realize how many good posters from the old days were still active here. The signal to noise ratio is much lower now, but still some sharp cookies. Thanks for inquiring, and good to see you again.

Glad to have you back.

[BetOnline]

Greetings guys, and HNY to y'all.

The key to beating deposit scammers like this is to be the CALLER with control numbers; our guys will NOT call you to ask for a control number on a deposit, you have to call us--so you know you're talking to the right person. It's free of course to call us.

We're very careful with the security of player data and your account and its funds; we do have KYC regulations to follow. Hence no third party payouts, payouts via same method as deposit (where possible) etc.

The popular champagne offer is finished but the Better Bonus Guarantee and the Lifetime Bonus Guarantee are still on. Did you get our Big Deals desk calendar? Deposit this month and we'll still send you one.

Cheers

Alex

[thegreen]

I have an account with Betonline.com. Today I received a call from someone named "Ricky" who offered me a 100% reload bonus with 3x rollover up to $5000. He told me it had to be ** because "Moneybookers processor wouldn't be working until Tuesday".

He knew my Account number and Password.

I said "Ok, I'll think about it." He gave me a name to send the funds to in Panama City.

I contacted Betonline Live Chat and asked them if anyone named Ricky worked there and if they had a 100% cash bonus deal. No and No.

I changed my password with them and I suggest you do the same.

Some rogue employee or ex-employee must have people's account info. Be Careful!

They called me Warren did....I asked for his extension and then went online to chat and sure enough he works there actually answered the Chat so they do do this promo and are aggressive with it which being in sales myself I do not mind....So they do call and they are legit just make sure you check with them first online....

[RogueScholar]

Greetings guys, and HNY to y'all.

The key to beating deposit scammers like this is to be the CALLER with control numbers; our guys will NOT call you to ask for a control number on a deposit, you have to call us--so you know you're talking to the right person. It's free of course to call us.

We're very careful with the security of player data and your account and its funds; we do have KYC regulations to follow. Hence no third party payouts, payouts via same method as deposit (where possible) etc.

The popular champagne offer is finished but the Better Bonus Guarantee and the Lifetime Bonus Guarantee are still on. Did you get our Big Deals desk calendar? Deposit this month and we'll still send you one.

Cheers

Alex

I appreciate the response Alex, but you didn't address how you think this person became privy to the OP's account number and password in the first place. Know Your Customer is an industry standard, but it doesn't address where the original information leak occurred and how.

[BAUS]

Alex, can you confirm if you are offering 100% cash bonuses?

BAUS

[lukahh]

This is ridiculous.
Are we in prehistoric era? can't costa rica bunch invest into simple improvement of the software?!?
today on live chat with 5dimes they ask me for password. when i refuse, they say "don't worry, it is 100% secure".
yeah sure.
i suggest dealing via emal, not live chat.

[jackkkk2009]

Great sportsbooks will never ask you for your password on livechat. Unless you phone in to wager.

[Hareeba!]

Great sportsbooks will never ask you for your password on livechat. Unless you phone in to wager.

the great sportsbooks have a different ID for phone in bets and enquiries
only the online system should ever know your online password

[thegreen]

Great sportsbooks will never ask you for your password on livechat. Unless you phone in to wager.

LOL they always ask....They need to make sure it's valid account holder chating. How else would they verify?

[Hareeba!]

LOL they always ask....They need to make sure it's valid account holder chating. How else would they verify?

Bullshit!
the great ones simply don't
those that do are not "great"
does your bank ask for your online password?

[Ibrakadabra]

Considering the amounts that are turned around in the offshore business it´s quite a scary thing how poor the knowledge on security is. PW certainly ain´t something that should be shared in an online chat...

[JoeVig]

Why don't they just make you "login" to chat. Then you are either authenticated with your user/pass, or you aren't.

[shock11]

oo boy betonline has a rogue

[lukahh]

Why don't they just make you "login" to chat. Then you are either authenticated with your user/pass, or you aren't.

this would be one very simple solution.

[lukahh]

Why don't they just make you "login" to chat. Then you are either authenticated with your user/pass, or you aren't.

this would be very simple solution to serious potential threat.

[blackbart]

OP, thanks for the heads up...

I also think BOL owes a little more explanation then just a vague assurance that the problem has been resolved... Getting cold calls from fraudsters with account numbers and passwords in hand seems like a significant issue...

++++

[Glitch]

Great sportsbooks will never ask you for your password on livechat. Unless you phone in to wager.

what are you guys talking about??? im happy they ask for my password so JJ cant call them up and pretend like hes me. or anyone for that matter. thats what a password is for. when we tell them our account numbers (the books) they know our passwords, we are just confirming them- thats why they dont ask us to spell them.

[FourLengthsClear]

Am I missing something?

As I understand it, this scammer has told the OP that he has the username and password but aside bat:

a) He would not need that to collect the cash.
b) There is nothing else to indicate that this is true.

In general, the security standards of the Caribbean books is quite poor. It has changed now but it wasn't long ago that your password was shown in the URL when logging into Bet Phoenix.

[thegreen]

So what do these GREAT books ask from you to verify your identity? Your birthday? SS# LOL those are easily attainable. Password is not and the CS agent already knows it. What "Great" books u talking about???? I know that Jamica, 5dimes, BOL always ask me for that when doing live chat.....AND i AM VERY GLAD THEY DO!!!!!