Mods, everyone, need help

**RichardMoss** · 12-13-10, 09:18 PM

Let me check. hold on in here.

**Marigold HD** · 12-13-10, 09:21 PM

You can't change my bet. That's bull. I confirmed 2200 for 2000. Now they say I only won 300

**RichardMoss** · 12-13-10, 09:22 PM

Where did you placed all this?

**Marigold HD** · 12-13-10, 09:26 PM

Diamond sports. DSI

**RichardMoss** · 12-13-10, 09:30 PM

Place a Sportsbook complaint form

**Marigold HD** · 12-13-10, 09:53 PM

Had this happened to anyone else

**Marigold HD** · 12-13-10, 10:32 PM

I just talked to the wagering manager Danny. He will not honor the wager. He claims the prossessor made a mistake and basically told me to Fcuk off.

**robmpink** · 12-13-10, 10:35 PM

Do they normally take that much action on a 1st half bet?

**Marigold HD** · 12-13-10, 10:43 PM

I even lost the game by half. Lost 330

**WvGambler** · 12-13-10, 10:44 PM

I thought he was talking points at first, I was gonna give him a hard time. This is a different story....that does seem like a lot of action on a 1h bet, but even if it was a mistake it should be honored. It's certainly not the OP's fault.

**Marigold HD** · 12-13-10, 10:44 PM

I'll go on live chat when I get home

**Marigold HD** · 12-13-10, 11:04 PM

Where the hell is JJ?? Help me JJ

**pavyracer** · 12-13-10, 11:05 PM

Why will the mods help you? You have to file a complaint.

Hey mods can you check on my $25 freeplay at betphoenix? I think I hit the wrong button.

**big0mar** · 12-13-10, 11:08 PM

Is this something the mods should be spending time on?

**Marigold HD** · 12-13-10, 11:09 PM

Because I've seen the mods help posters before. Now I have a situation

**Marigold HD** · 12-14-10, 01:35 AM

Originally posted by pavyracer

Why will the mods help you? You have to file a complaint.

Hey mods can you check on my $25 freeplay at betphoenix? I think I hit the wrong button.

This is for $2000......that's 1 month wages for some people!!!

If it was for $100, I would let this go most likely.

**Marigold HD** · 12-14-10, 02:08 AM

Originally posted by RichardMoss

Place a Sportsbook complaint form

Thanks Richard.....I just sent the form now.

What are my chances of recieving my funds (winnings)?????

**THE PROFIT** · 12-14-10, 02:17 AM

I recently started using DSI when I deposited for BTP, and havent been crazy about their CS, but I never wager that large offshore so have never ran into this problem. But I do know that Bookmaker, their parent book, only takes $300 on college hoops totals, so I would assume they would too. But Im not sure of that. Anyway, if you have a screenshot for proof it looks like they'd have to honor, but I'd assume they have the limits in their official rules, so Id say you're fighting a losing battle

Good luck though

**Marigold HD** · 12-14-10, 02:37 AM

I never keep screen shots....I wish I did....but you never expect this to happen.

If the first half went over....I bet my 2200-2000 would have counted. What crooks they are.

**Marigold HD** · 12-14-10, 02:44 AM

"1H WISCONSIN -W-GBAY UNDER REDUCED TO MAX $300"

This is what my page flashed when logged in just before the first half ended

**Mikail** · 12-14-10, 02:45 AM

Originally posted by Marigold HD

"1H WISCONSIN -W-GBAY UNDER REDUCED TO MAX $300"

This is what my page flashed when logged in just before the first half ended

I wonder how it would have been graded had it lost?

**MBENZ** · 12-14-10, 03:09 AM

I don't doubt what OP is saying one bit,they got me the day I signed up.

**harlee71** · 12-14-10, 03:11 AM

Things would have been different if you were an SBR Pro......You have to yell it at them in chat and have them post the the chat logs to count though. Only then will they give you your winnings. I would apply to be a pro if I was you.

**Marigold HD** · 12-14-10, 03:53 AM

Originally posted by harlee71

Things would have been different if you were an SBR Pro......You have to yell it at them in chat and have them post the the chat logs to count though. Only then will they give you your winnings. I would apply to be a pro if I was you.

I should have been a pro long time ago.......I have accounts with some heavy funds....maybe tonight i'll do it.

Thanks for the tip.

**sharpcat** · 12-14-10, 04:51 AM

Max wager on NCAA totals for both halfves and full game are only $1,000 and if you placed your wager before 10:30 a.m. eastern time I believe limits are even less for half wagers.

Not sure how you would have gotten a $2,000 wager in or how you were prompted with a max of $3,000 but your argument is pretty weak on this one their limits are clearly posted.

**Marigold HD** · 12-14-10, 05:06 AM

Originally posted by sharpcat

Max wager on NCAA totals for both halfves and full game are only $1,000 and if you placed your wager before 10:30 a.m. eastern time I believe limits are even less for half wagers.

Not sure how you would have gotten a $2,000 wager in or how you were prompted with a max of $3,000 but your argument is pretty weak on this one their limits are clearly posted.

lol....argument is weak....Then why did they lower it to 300 instead of 1000?? Also, why did they reduce my wager right before the half ended??

The wager was placed 1 hour before game-time.

**Marigold HD** · 12-14-10, 05:17 AM

sharpcat.......what don't you get?

I confirmed a wager for 2200 to win 2000. The wager was accepted. End of story.

I talked to the wagering supervisor and he said the processor made a mistake he will not honor the wager.

**pavyracer** · 12-14-10, 08:58 AM

I don't think you understand how things work at SBR. You don't come here and start a thread DEMANDING the mods to take action for an alleged mistake done at your book. The prudent way is to fill the form wait for the person handling the complaints at SBR to contact you via PM and once you submit all the information requested they will investigate on your behalf and see if your complaint has merit. But you never go this route. You never DEMAND for someone to help you and act like a jackass!!

**AMBlai01** · 12-14-10, 09:04 AM

Originally posted by pavyracer

I don't think you understand how things work at SBR. You don't come here and start a thread DEMANDING the mods to take action for an alleged mistake done at your book. The prudent way is to fill the form wait for the person handling the complaints at SBR to contact you via PM and once you submit all the information requested they will investigate on your behalf and see if your complaint has merit. But you never go this route. You never DEMAND for someone to help you and act like a jackass!!

THis. Most of the sportsbook monitor the board and search their names often. If they see that you are demanding things, many will be less likely to actually help you.

Especially with a case like this in which you made the mistake (because you did not know the first half limits) your chances of getting this resolved in your favor are slim to none.

Question, had that bet lost, would you still be trying to get them to go in there and change your amount? No? Oh right...didn't think so.

**sharpcat** · 12-14-10, 10:01 AM

Originally posted by Marigold HD

sharpcat.......what don't you get?

I confirmed a wager for 2200 to win 2000. The wager was accepted. End of story.

I talked to the wagering supervisor and he said the processor made a mistake he will not honor the wager.

What you do not get is that their website clearly lists their max wager amounts and it is $1,000 whether or not the software mistakenly takes the bet does not change the fact that the max wager is $1,000.

More importantly if you made the wager before 10:30 a.m. the limits are decreased which I would assume is why you were limited to $300. Which I believe is likely considering this post you made at 1:45 a.m. in Emily_Haines thread about his $6,000 bet on the under 129 in this game on monday morning 9 hours before they open up their max wager limitshttp://forum.sbrforum.com/players-ta...-tomorrow.html

Originally posted by Marigold HD

May try this one

Books generally tend to have reduced maximum limits on overnight lines which allows them time to make adjustments to the line before they take larger wagers, especially in a small 1st half market. Books like Pinnacle and the Greek only take $500 max wagers on NCAABK Totals even at game time and if you go to the right side of the DSI screen and click the link that says limits you will see their max wager prices by sport which makes mention of the time when max wager amounts are opened 7:30 a.m pacific/ 10:30 a.m. eastern.

Sounds to me like DSI did not fuk you, you faked yourself by not knowing the bet limits at the book you are playing.

**blackbeSSt** · 12-14-10, 10:13 AM

Originally posted by pavyracer

I don't think you understand how things work at SBR. You don't come here and start a thread DEMANDING the mods to take action for an alleged mistake done at your book.

paver show me the post where he is demanding something from the mods here? he never once said "mods you better do something about this". all he did was ask the mods what he needed to do.

get a grip buddy

**pavyracer** · 12-14-10, 10:18 AM

Originally posted by Marigold HD

I just talked to the wagering manager Danny. He will not honor the wager. He claims the prossessor made a mistake and basically told me to Fcuk off.

Originally posted by Marigold HD

Where the hell is JJ?? Help me JJ

Originally posted by Marigold HD

I never keep screen shots....I wish I did....but you never expect this to happen.

If the first half went over....I bet my 2200-2000 would have counted. What crooks they are.

Originally posted by Marigold HD

sharpcat.......what don't you get?

I confirmed a wager for 2200 to win 2000. The wager was accepted. End of story.

I talked to the wagering supervisor and he said the processor made a mistake he will not honor the wager.

Originally posted by blackbeSSt

paver show me the post where he is demanding something from the mods here? he never once said "mods you better do something about this". all he did was ask the mods what he needed to do.

get a grip buddy

I think you need to get a grip. This is not how you go on resolving a dispute.

**blackbeSSt** · 12-14-10, 10:23 AM

Originally posted by pavyracer

I think you need to get a grip. This is not how you go on resolving a dispute.

but he's not demanding the mods here do shit like you stated he's doing. he's clearly making statements about the book and not at sbr or the mods directly.

**Justin7** · 12-14-10, 10:30 AM

I have the complaint. Give me a little time...