Willhill don't want to pay my withdrawal, 39000 EUR.

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  • Teddy_KGB
    SBR Sharp
    • 04-07-06
    • 270

    #1
    Willhill don't want to pay my withdrawal, 39000 EUR.
    On 23rd of February, I opened an account at willhill, I deposited with Click and Buy (4000 EUR). After some lucky bets, I reached 39000EUR, when (of course) willhill gave me 0.00 max stake bets. Of course I tried to withdraw, back to my Click and Buy (it was the only option). There is daily limit, so I could withdraw only 10000EUR on Sunday, then tomorrow another 10000EUR. My willhill balance is 0 now, the problem is : my click and buy account is 0 as well. William Hill said they processed my all withdrawals, Click and Buy say they don't see my transactions. I belive to Click and Buy because every transaction has different ID, of course I asked from WH about my transaction numbers. It was yesterday, till now, no answer. From the transaction numbers, we would see immediately where is my money. What should I do now? (No, I won't call them, because my english is not so good, also I would not speak with them, because i hate them)
  • SBR Lou
    BARRELED IN @ SBR!
    • 08-02-07
    • 37863

    #2
    I'd go ahead and fill this complaint form out immediately, and SBR will make an inquiry on your behalf.
    Comment
    • gm2022
      SBR MVP
      • 02-28-08
      • 4128

      #3
      Originally posted by Teddy_KGB
      On 23rd of February, I opened an account at willhill, I deposited with Click and Buy (4000 EUR). After some lucky bets, I reached 39000EUR, when (of course) willhill gave me 0.00 max stake bets. Of course I tried to withdraw, back to my Click and Buy (it was the only option). There is daily limit, so I could withdraw only 10000EUR on Sunday, then tomorrow another 10000EUR. My willhill balance is 0 now, the problem is : my click and buy account is 0 as well. William Hill said they processed my all withdrawals, Click and Buy say they don't see my transactions. I belive to Click and Buy because every transaction has different ID, of course I asked from WH about my transaction numbers. It was yesterday, till now, no answer. From the transaction numbers, we would see immediately where is my money. What should I do now? (No, I won't call them, because my english is not so good, also I would not speak with them, because i hate them)
      Im no genuis but I would get a lawyer for that type of money, I have no clue how that would work, everytime I request any kind of payout you should get some conf number between who ever sends it. I am not fimiliar with that company but call and demand to speak to a manger, not just a clerk.(Betus normally BS u around but the second you ask for a manger and start speaking up in a clam fashion and you are right about what your saying they fix the problem asap) If that gets you know where for that amount you can get some kind of legal help Im sure. Good luck man it scares me to know that 60k can pretty much vanish without a trace
      Comment
      • Yasenpen
        SBR Rookie
        • 02-28-08
        • 29

        #4
        Welcome into WillHill's "0.00 max stake" club
        WillHill will examine all the legal possibilities not to pay to you of course. This is an exceptional situation, the players are meant to lose theirs deposits, that's the reason bookies exist.
        But WillHill has a very good reputation and should pay after all if everything is clear.
        Comment
        • gm2022
          SBR MVP
          • 02-28-08
          • 4128

          #5
          Originally posted by Yasenpen
          Welcome into WillHill's "0.00 max stake" club
          WillHill will examine all the legal possibilities not to pay to you of course. This is an exceptional situation, the players are meant to lose theirs deposits, that's the reason bookies exist.
          But WillHill has a very good reputation and should pay after all if everything is clear.

          Still regardless if I have 60k and cant track, or no where the hell it is or who has it. Im not sleeping eating or doing shit until someone gives me an answer. I understand the process isnt the fastest but still its BS to even have to go through something like that no matter how much money it is
          Comment
          • Teddy_KGB
            SBR Sharp
            • 04-07-06
            • 270

            #6
            OK, wh just sent me a mail :

            "Please be advised that the funds have left your WH when you requested your withdrawals without any problems from WH's side.
            The delay occuring to your funds been credited toyour click and buy account are due to the checks this company
            is running and as such WH cannot be held liable. We therefore stronlgy advise you to contact click and buy to enquire about your funds.
            Unfortunately we cannot provide you with any session IDs until the funds are actually credited to your click and buy account because this is
            this when we also obtain these transaction numbers.

            We are in the process of contacting click and buy too in order to enquire about your transactions and we will contact you as soon as we have any further information. "


            Click and buy said if somebody would send money me, there is nothing delay on clickandbuy's side. Why don't WH want to tell me to where did they send my money??? Because they did not send it? Also what the hell should I contact with clickandbuy, if they see nothing transaction??
            Comment
            • gm2022
              SBR MVP
              • 02-28-08
              • 4128

              #7
              Originally posted by Teddy_KGB
              OK, wh just sent me a mail :

              "Please be advised that the funds have left your WH when you requested your withdrawals without any problems from WH's side.
              The delay occuring to your funds been credited toyour click and buy account are due to the checks this company
              is running and as such WH cannot be held liable. We therefore stronlgy advise you to contact click and buy to enquire about your funds.
              Unfortunately we cannot provide you with any session IDs until the funds are actually credited to your click and buy account because this is
              this when we also obtain these transaction numbers.

              We are in the process of contacting click and buy too in order to enquire about your transactions and we will contact you as soon as we have any further information. "


              Click and buy said if somebody would send money me, there is nothing delay on clickandbuy's side. Why don't WH want to tell me to where did they send my money??? Because they did not send it? Also what the hell should I contact with clickandbuy, if they see nothing transaction??
              Have you waited the 24-72 hours after you make the with withdraw cause it takes time to fully process, just contact click they should have a pending amount they can see thats going to come into your acount>? If thats not true you may be getting you leg pulled. Is it possible to do wire transfers with this company?
              Comment
              • Teddy_KGB
                SBR Sharp
                • 04-07-06
                • 270

                #8
                Click and buy see nothing. There are no pending transactions here, just immediatly trasnfers. Yes , at Click and Buy possible to withdraw the money with bank transfer.

                I spoke with Click and Buy, they said they sent a mail to the provider (willhill) about my case, i have to wait....

                I love to wait..
                Comment
                • gm2022
                  SBR MVP
                  • 02-28-08
                  • 4128

                  #9
                  Not being a dick When I say this but call whill or who ever the fk they are and rip them a new one. Im sorry but thats your money and you have the right to it. Just dont take no for an answer because no matter how long people say you have to wait all it takes is the bosses aproval and it can be done. Trust me the worst that happens is your back where u started
                  Comment
                  • BettingProphets
                    SBR Sharp
                    • 08-13-05
                    • 275

                    #10
                    willhill would NEVER no pay
                    Comment
                    • tacomax
                      SBR Hall of Famer
                      • 08-10-05
                      • 9619

                      #11
                      Originally posted by Teddy_KGB
                      (No, I won't call them, because my english is not so good, also I would not speak with them, because i hate them)
                      That's a novel way of resolving a dispute in a timely manner.

                      Under the assumption that you're not a scammer, you'll get paid. That doesn't mean that Click and Buy will return the favour. The moment that William Hill stops paying people is the moment is the moment that everyone should lose all confidence in sportsbooks.
                      Originally posted by pags11
                      SBR would never get rid of me...ever...
                      Originally posted by BuddyBear
                      I'd probably most likely chose Pags to jack off too.
                      Originally posted by curious
                      taco is not a troll, he is a bubonic plague bacteria.
                      Comment
                      • Diamondgeezer
                        SBR Hustler
                        • 12-06-07
                        • 53

                        #12
                        The delay is no doubt due to the money laundering regulations. Anything over £10K has to be checked out by the money laundering unit. Always takes a few days. Have you sent them all the ID they need?
                        Comment
                        • rake922
                          SBR Posting Legend
                          • 12-23-07
                          • 11692

                          #13
                          39000 Euros is:
                          59,936.75 USD if you're wondering
                          Comment
                          • bigboydan
                            SBR Aristocracy
                            • 08-10-05
                            • 55420

                            #14
                            Sucks to hear your stuck in this type of spot Teddy. I take it that you filled out a complaint form already or no? If not go a head and do so, and one of us will inquire on your behalf.
                            Comment
                            • Teddy_KGB
                              SBR Sharp
                              • 04-07-06
                              • 270

                              #15
                              Of course I'm scammer, I have not made any bet, just hacked my account up to 39K.


                              Originally posted by tacomax
                              That's a novel way of resolving a dispute in a timely manner.

                              Under the assumption that you're not a scammer, you'll get paid. That doesn't mean that Click and Buy will return the favour. The moment that William Hill stops paying people is the moment is the moment that everyone should lose all confidence in sportsbooks.
                              Comment
                              • Teddy_KGB
                                SBR Sharp
                                • 04-07-06
                                • 270

                                #16
                                They did not ask any document.


                                Originally posted by Diamondgeezer
                                The delay is no doubt due to the money laundering regulations. Anything over £10K has to be checked out by the money laundering unit. Always takes a few days. Have you sent them all the ID they need?
                                Comment
                                • Teddy_KGB
                                  SBR Sharp
                                  • 04-07-06
                                  • 270

                                  #17
                                  Thanks Dan, I already did it. I wait until tomorrow, Click and Buy promised me that they will contact with will hill. Let's hope my money will appear on my account.


                                  Originally posted by bigboydan
                                  Sucks to hear your stuck in this type of spot Teddy. I take it that you filled out a complaint form already or no? If not go a head and do so, and one of us will inquire on your behalf.
                                  Comment
                                  • Santo
                                    SBR MVP
                                    • 09-08-05
                                    • 2957

                                    #18
                                    And how many William Hill accounts do you currently / have you recently operated?
                                    Comment
                                    • Finpro
                                      SBR Hustler
                                      • 02-23-08
                                      • 75

                                      #19
                                      Originally posted by Santo
                                      And how many William Hill accounts do you currently / have you recently operated?
                                      If he is one of those Euro-book Arbers...prolly several.
                                      I just wonder, why are you not smart enough to withdrawal before reaching ridiculous high amounts?
                                      Because WH is more likely to cut you earlier than? That“s sorta funny, now you might be trapped.

                                      At a book that obviously doesn“t like arbers...if i“d find out that someone opened more than 1 account and hits weak lines, i wouldn“t have much respect for that person either.

                                      All that aside, i doubt WH won“t pay out.
                                      Comment
                                      • 20Four7
                                        SBR Hall of Famer
                                        • 04-08-07
                                        • 6703

                                        #20
                                        Despite how you get there, you are in a catch 22. If you go to withdrawal then you know your days are up, if you hang in there you ring up a big balance. I know several people who withdrew almost 20K before SIA kicked them out. I was close to half of that and they limited me after my first withdrawal. I played a year at bowmans and my first withdrawal of 5K (after a year) was enough to send me packing from there. Interwetten didn't even wait for a withdrawal they sent me packing after I nailed a few tennis dogs during a tourney. Then told me the only way they would allow me to withdraw is a bank wire, strictly as a security precaution.

                                        I currently have one euro book that I have over 5K in because I"m afraid if I withdraw any more out they'll limit me. If I"m going to get limited I want to ring up as much as I can prior to that.

                                        I think Teddy will get paid, but WillHill is just jerking his chain right now.

                                        If he does have multiple accounts as implied, I guess SBR looks at him as a shot taker (certainly the book would)? Or if his previous account had been limited and he opened another without using the previous is he still taking a shot?

                                        Teddy's been around long enough I'm giving him the benefit of the doubt without any evidence to the contrary.
                                        Comment
                                        • Teddy_KGB
                                          SBR Sharp
                                          • 04-07-06
                                          • 270

                                          #21
                                          News!

                                          Willhil wrote : "We have been contacted today (06/03/2008) by a Click-And-Buy representative who has assured us that one of their members of staff will be in touch with you to discuss the payment of funds back to your William Hill account."

                                          Click and buy wrote : "Thank you for providing me with all relevant copies. I will now advise the merchant to start the payout. As soon as ClickandBuy has received the full amount, we will start the transfer to your bank account as requested."
                                          Comment
                                          • Teddy_KGB
                                            SBR Sharp
                                            • 04-07-06
                                            • 270

                                            #22
                                            I always operate only one account.

                                            Originally posted by Santo
                                            And how many William Hill accounts do you currently / have you recently operated?
                                            Comment
                                            • Teddy_KGB
                                              SBR Sharp
                                              • 04-07-06
                                              • 270

                                              #23
                                              "Or if his previous account had been limited and he opened another without using the previous is he still taking a shot?"

                                              What should I do? My accounts always finish with 0.00 max stakes, but I need this bookie because they have current set winner in live tennis, it's not on betfair. If willhill did not my cut my limits, I would never open more accounts. Nowadays I try to be smarter, example I try to transfer my winnings to Betfair with horses to avoid the stake limiting, but on this account, the things gone wrong, the money went from BF to willhill.
                                              Comment
                                              • Finpro
                                                SBR Hustler
                                                • 02-23-08
                                                • 75

                                                #24
                                                Originally posted by Teddy_KGB
                                                "
                                                What should I do?
                                                The better question whould be: What do you expect?
                                                I doubt many guys here like cheating Fukks of your kind.
                                                Comment
                                                • Teddy_KGB
                                                  SBR Sharp
                                                  • 04-07-06
                                                  • 270

                                                  #25
                                                  Yes, I'm cheating, just like as the bookies. They cut my limits, I open a new account. I never opened accounts for bonuses or something.
                                                  Comment
                                                  • Finpro
                                                    SBR Hustler
                                                    • 02-23-08
                                                    • 75

                                                    #26
                                                    Originally posted by Teddy_KGB
                                                    Yes, I'm cheating, just like as the bookies. They cut my limits
                                                    You are one of the biggest morons i ever saw on a forum, this is hilarious..the bookies cheat? Just because they decide they would rather not have Arbers and Shot-Takers as customers?

                                                    Are you serious with the shit you write, or are you just plain and simple retarted?
                                                    Comment
                                                    • UncleChris
                                                      SBR High Roller
                                                      • 02-12-07
                                                      • 138

                                                      #27
                                                      Originally posted by Teddy_KGB
                                                      Yes, I'm cheating, just like as the bookies. They cut my limits, I open a new account. I never opened accounts for bonuses or something.
                                                      ROFL! You made my day KGB. Hilaarious!!
                                                      Comment
                                                      • Teddy_KGB
                                                        SBR Sharp
                                                        • 04-07-06
                                                        • 270

                                                        #28
                                                        I'm sorry for feeling this, but I'm not a $5 recretional bettor. Without these "cheatings" I would be nowhere. On this account, the clear winning was around 10000 EUR (I hope you will congratulate to me) Don't worry, as soon as I receive my money, I will open my newest account, and I will win again! You can call me cheater or moron, at least I make profit (it's my job anyway), and i'm not a deposit only bettor.

                                                        Have a nice weekend!

                                                        Originally posted by Finpro
                                                        You are one of the biggest morons i ever saw on a forum, this is hilarious..the bookies cheat? Just because they decide they would rather not have Arbers and Shot-Takers as customers?

                                                        Are you serious with the shit you write, or are you just plain and simple retarted?
                                                        Comment
                                                        • Teddy_KGB
                                                          SBR Sharp
                                                          • 04-07-06
                                                          • 270

                                                          #29
                                                          Originally posted by UncleChris
                                                          ROFL! You made my day KGB. Hilaarious!!
                                                          I'm happy if I made your day!
                                                          Comment
                                                          • Stumpage
                                                            SBR MVP
                                                            • 09-21-05
                                                            • 2906

                                                            #30
                                                            This thread has crossed the threshold from interesting into the realm of classic.....

                                                            Teddy KGB openly admits he is cheating, with justifcation no less...And still he looks for a helping hand.....

                                                            If SBR assists this comedian in any way, shape or form, then I will officially lose all hope for our species.....
                                                            Comment
                                                            • 20Four7
                                                              SBR Hall of Famer
                                                              • 04-08-07
                                                              • 6703

                                                              #31
                                                              So obviously opening an account using a beard is NOT within the scope of the rules. I think teddy should be paid, if he's grabbed again then to bad. Obviously people here do not agree entirely with that.

                                                              If he can keep opening and reopening accounts obviously security isn't as good as it should be at will hill. Given how some of the books seem to have this person used 7 different IP's and 10 different devices to access these accounts certainly Will Hill should catch up to this guy. If he's using the same name and address for each account then whose the idiot?
                                                              Comment
                                                              • Finpro
                                                                SBR Hustler
                                                                • 02-23-08
                                                                • 75

                                                                #32
                                                                Originally posted by 20Four7
                                                                So obviously opening an account using a beard is NOT within the scope of the rules. I think teddy should be paid, if he's grabbed again then to bad. Obviously people here do not agree entirely with that.
                                                                I sure as hell don“t...WH has every right to take back his winnings, and only pay him the deposit amount.
                                                                Comment
                                                                • Santo
                                                                  SBR MVP
                                                                  • 09-08-05
                                                                  • 2957

                                                                  #33
                                                                  He's probably smart about it if he's doing it full time. Likely a new IP for each account, clean set of identity etc. Even in America an RX poster found it easy to get people to let him use their identity for a small % of profits, I would expect European countries are no different.
                                                                  Comment
                                                                  • Finpro
                                                                    SBR Hustler
                                                                    • 02-23-08
                                                                    • 75

                                                                    #34
                                                                    [QUOTE=Santo;584712]He's probably smart about it if he's doing it full time. /QUOTE]

                                                                    oh yeah..he is acting very smart on this forum
                                                                    Comment
                                                                    • Santo
                                                                      SBR MVP
                                                                      • 09-08-05
                                                                      • 2957

                                                                      #35
                                                                      Well that's less smart, especially as the SBR complaint form can now be linked to one of his identities, but if they're all different then it won't help WH (or others) track them long term.
                                                                      Comment
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