First of all, yes, I know my wager lost. However, I'm trying to go on principle here that says my wager should have been void.
Sportsbook: BetED
Game: Austin Peay @ Evansville - 8:20 PM
Game was scheduled for 8:05 PM, but moved to 8:20
I bet AP moneyline at 8:27 PM. BetED had it listed as starting at 8:30. Tuned in to the radio feed, only to hear it was at the under 16min timeout.
I emailed them right away and told them the game was started when I placed my wager, and would like it to be cancelled (AP was even winning at the time).
Received no response.
After the game, I called in and spoke to a supervisor, who told me they sometimes leave games open after the start time on purpose (I CALL BULLSHIT), but in this instance they had a source tell them the game started at 8:30.
Here are the emails I sent and the correspondance.
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My first email
Hi,
I spoke with a supervisor last night, who informed me that the Evansville vs. AP basketball game had been rescheduled.
BetED had the wrong time, and left the event open until 8:30 EST.
If you check this link, the official box score from Evansville University, you will see that the game started at 8:20 PM EST.
I have also gotten a confirmation from an employee in the Evansville Athetlic Department that the game started at 8:20.
Now, going to betED's official rules listed at:
" All bets must be made and accepted before the start of the game/event. Any bet placed or received after the start of the game or event will be voided."
My bet was placed at 8:27 PM, 7 minutes after the start of the game.
This bet clearly should be voided, because it was placed/received after the start of the game.
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BetED response:
Thanks for playing with betED.com, where you'll always find the best possible customer service.
Andrew, we have reviewed your case regarding the straight bet you made on Austin Peay money line -105, the start time that was set for that game was 8:30 pm est. You placed the wager at 8:27 pm est. Therefore your wager is indeed valid and will not be voided as per your request.
Should you have any more questions, please don't hesitate to contact us.
Regards,
Customer Service Department
-----------------------------------------------------------
Basically we went back and forth, me saying "listen, the game started at 8:20, not 8:30, and I bet it 7 minutes after it started. According to your rules, this is void".
Then they would say "Your wager was not posted after game start therefore it is valid and as we stated to you on previous emails the start time for that game was at 8:30pm est."
-----------------------------------------------------------
All in all, I know I lost, but I'm trying to go about this in a way that the book would have gone if I had won big - I bet after the start of a game, it should be VOID.
Sportsbook: BetED
Game: Austin Peay @ Evansville - 8:20 PM
Game was scheduled for 8:05 PM, but moved to 8:20
I bet AP moneyline at 8:27 PM. BetED had it listed as starting at 8:30. Tuned in to the radio feed, only to hear it was at the under 16min timeout.
I emailed them right away and told them the game was started when I placed my wager, and would like it to be cancelled (AP was even winning at the time).
Received no response.
After the game, I called in and spoke to a supervisor, who told me they sometimes leave games open after the start time on purpose (I CALL BULLSHIT), but in this instance they had a source tell them the game started at 8:30.
Here are the emails I sent and the correspondance.
----------------------------------------------------------
My first email
Hi,
I spoke with a supervisor last night, who informed me that the Evansville vs. AP basketball game had been rescheduled.
BetED had the wrong time, and left the event open until 8:30 EST.
If you check this link, the official box score from Evansville University, you will see that the game started at 8:20 PM EST.
I have also gotten a confirmation from an employee in the Evansville Athetlic Department that the game started at 8:20.
Now, going to betED's official rules listed at:
" All bets must be made and accepted before the start of the game/event. Any bet placed or received after the start of the game or event will be voided."
My bet was placed at 8:27 PM, 7 minutes after the start of the game.
This bet clearly should be voided, because it was placed/received after the start of the game.
-----------------------------------------------------------
BetED response:
Thanks for playing with betED.com, where you'll always find the best possible customer service.
Andrew, we have reviewed your case regarding the straight bet you made on Austin Peay money line -105, the start time that was set for that game was 8:30 pm est. You placed the wager at 8:27 pm est. Therefore your wager is indeed valid and will not be voided as per your request.
Should you have any more questions, please don't hesitate to contact us.
Regards,
Customer Service Department
-----------------------------------------------------------
Basically we went back and forth, me saying "listen, the game started at 8:20, not 8:30, and I bet it 7 minutes after it started. According to your rules, this is void".
Then they would say "Your wager was not posted after game start therefore it is valid and as we stated to you on previous emails the start time for that game was at 8:30pm est."
-----------------------------------------------------------
All in all, I know I lost, but I'm trying to go about this in a way that the book would have gone if I had won big - I bet after the start of a game, it should be VOID.