My BETUS Experience

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  • Jester66
    SBR Rookie
    • 11-23-07
    • 4

    #1
    My BETUS Experience
    Let me share my sportsbetting journey through this fall. First let me say that i am not a serious sports bettor. I like to have money on games just so I have more invested in the games. NFL football is my favorite because I play Fantasy Football and know all the players. So back in September, I decided I wanted to use an online sportsbook. I had previously used Allsports Casino in past years, but they changed names or owners or something, so I went with BETUS since I got their ad in the mail and it looked so professional.

    I tried to deposit from my debit card online, and it asked me for just about every piece of information in the world - my SSN, DOB, CC number, security code on the back, everything. That always worries me, but I provided it anyways because what else was I gonna do to bet on games right? Well after entering all that information, it said that it can't go through and to call their toll free number.

    So I called that number and got one of their very friendly customer servive guys. He tried to process my $200 deposit from the debit card. When it failed to go through for him, he told me that I needed to call the number on the back of my debit card and request that they allow for international purchases. He also told me to say it was for buying a gift if the Credit card company asks why. So I did this.

    The security specialist from the CC card asked me point blank if I was using it for an online casino. I'm no liar, so I said yes it was. He told me something that kind of sounded like a warning that these companies move from country to country, but he still did whatever he needed to do to make it go through.

    So I called the BETUS guy back, and he processed the $200deposit. It came with a certain percentage of bonus money (like 20%) but I can't remember exactly how much. Well I checked my new BETUS account and it had $400 instead of $200. That worried me so I called the guy back immediately. He told me that he accidently charged it twice but he would give me an extra percentage of bonus money if I'd leave it alone and not request the cancellation of the 2nd charge. This sounded fishy to me, but I had the extra $200 and so I agreed.

    Now the 1st $200 charge showed up on my bank account, but the 2nd one didn;t show up for about a week or more. I never asked for an explanation on this; I almost thought they forgot to take it out of my bank, and that I might get $200 free dollars. No that didn't happen. The $400 finally came out of my account.

    So I bet on football for several weeks, up and down. I lost a bunch right off the bat and struggled to catch back up. On Thanksgiving, I had about $380 left and I bet it all on 4 different bets. I bet $50 on each of the 4, also parlayed it for $20 to win $200+, and a teaser for $100 to win $300. Well all 4 bets won and after that day, I had $1080 or so. I was kind of tired of betting and Fantasy was getting close to the playoffs so I care more about that anyways. So I requested a payout of $1000 on the Friday after Thanksgiving.

    The fee was really high ($50) to get a courriered check sent to me, but this was the only option for me since I used a credit card for the deposit. I wasn't sure if they'd take that out of the thousand and send me a $950 check or take it from my remaining $80 and send me the full $1000, so I stopped making bets from the $80 just in case. Well they did take it from the account's remaining balance.

    I called their customer line again to make sure I did everything right. the guy told me that I needed to fill out a form and sign it, and then send it and a copy of my driver's license, and front and back of the card I used to make the deposit. This sounded weird to me, but I didn;t see any other way. The guy told me I could also send all that stuff via email as jpg files, so I did that since my printer can scan.

    So I think the track payout option on BETUS said awaiting supervisor approval for about 2 days. Then it said awaiting debit for about 3 more days. then it said paid. Well I called a couple days later to see if I could get an explanation of which carrier was shipping it. They gave me a DHL tracking number, but it didn't work. So I called again about 2 days later and asked about it again. He said that it was definitely shipped out to me, and sometimes DHL doesn't enter the tracking numbers right away. I thought I was getting the runaround.

    Well I kept trying the tracking number on DHL's website, and it finally worked on Monday, Dec 3rd. I kept tracking it and saw it said it was delivered and signed for today. I was at work and I knew noone was at my house, so this worried me. I took the afternoon off and went home to check on it. Well it was there in my mailbox. The check for $1000 was in the package and I went straight to the bank with it. They accepted it, but it hasn't had time to clear. the check was from xxxxx. Since BETUS has all my card information, I requested a new debit card while I was there just in case.

    So my experience with BETUS was a positive one, and I hope yours will be too.
  • purecarnagge
    SBR MVP
    • 10-05-07
    • 4843

    #2
    first of all no need to cancel the credit card information. Unless you really are that paranoid.

    I had a problem with Betus. It took 4-5 weeks to get paid. My payout was after landing a 7team parlay in baseball and 2 5 teams. Anyways, I got paid, but I wasn't very happy with betus.com. I got my processing fee waived because it took so long. Basically Betus offers high bonuses and long payouts. They have had multiple problems, and my check also came from nevada. haven't heard a peep out of them.

    Honestly though, despite the payouts and everything they were a pretty good book. Except for on big games they always had lines about 1pt higher on favorites.

    I also liked the layout of the site, but I would never go back to them, after being told for 4 weeks my payout should be recieved soon and then getting another excuse as to why they can't give me a tracking number.
    Comment
    • bigboydan
      SBR Aristocracy
      • 08-10-05
      • 55420

      #3
      Thats the second time I've heard in the last 2 weeks that BetUS has double charged somebody's account. Every book asks for that type of info when it comes to credit card trasactions, so no real big deal, even if it is BetUS your dealing with. Anyways, I'm glad to see you experiences with BetUS went ok, because I have really heard some horror stories when it comes to payouts.

      BTW... Sorry I had to edit out the part where the check came from, but processing info of that nature is not permitted on the SBR forum.
      Comment
      • KC
        SBR MVP
        • 04-12-07
        • 1613

        #4
        I am shocked you got paid so quickly, but no surprise about the other nonsense...consider yourself very lucky and call bet jam if you ever feel like playing again..you were very lucky, just search these forums
        Comment
        • bookie
          SBR MVP
          • 08-10-05
          • 2112

          #5
          I'm surprised that you would call the experience you described with this book "a positive one." Yeah you got paid, but there was a lot of extra hassle.
          Comment
          • SBR_John
            SBR Posting Legend
            • 07-12-05
            • 16471

            #6
            Good to hear. Way to early to wave the all clear sign yet. But I do think the risk of them vanishing overnight has been greatly reduced over the past few months. As we have said lets see where this book is next football season.
            Comment
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