1. 03-22-21 04:52 PM #36
    SBR Genie
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    Performance issue on Betpoints transaction should be fixed now. Should not result in a blank page or loading page. But please let me know of any concerns related to this matter.

    @Bonzaii, we are still checking on the missing points.
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  2. 03-22-21 05:08 PM #37
    DiggityDaggityDo
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    Thank you Genie

    We did it!
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  3. 03-22-21 05:39 PM #38
    Sam Losco
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    Quote Originally Posted by SBR Genie View Post
    Performance issue on Betpoints transaction should be fixed now. Should not result in a blank page or loading page. But please let me know of any concerns related to this matter.

    @Bonzaii, we are still checking on the missing points.
    im missing 96 points. transfered from sportsbook to forum, never showed up but in forum but was deducted from sportsbook
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  4. 03-22-21 06:20 PM #39
    SBR Genie
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    Quote Originally Posted by bonzaii View Post
    Had around 6000 something and went to change from sportsbook to player balance and vanished.

    Quote Originally Posted by Sam Losco View Post
    im missing 96 points. transfered from sportsbook to forum, never showed up but in forum but was deducted from sportsbook
    I refunded your betpoints manually guys!
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  5. 03-22-21 06:20 PM #40
    SBR Genie
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    This issue in general should be fixed now!
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  6. 03-22-21 06:31 PM #41
    BigOrange
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    Quote Originally Posted by SBR Genie View Post
    I refunded your betpoints manually guys!
    Genie I am missing 376,354.18 points!































    Just Kidding! Have a great night.
    Points Awarded:

    SBR Genie gave BigOrange 2 Betpoint(s) for this post.

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  7. 03-22-21 06:40 PM #42
    Jericholic
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    Quote Originally Posted by SBR Genie View Post
    I refunded your betpoints manually guys!
    Genie, I am still missing 122 points.
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  8. 03-22-21 06:44 PM #43
    thezbar
    .lent
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    Quote Originally Posted by thezbar View Post
    Same issue as a attempted to transfer 800 points from sportsbook to the main account. 03/21/21 @ 12:37 am.
    Fixed. Thank you SBR Genie..
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  9. 03-23-21 08:04 AM #44
    SBR Genie
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    Quote Originally Posted by Jericholic View Post
    Genie, I am still missing 122 points.
    When is this, Jericholic? I cannot find the transaction history.
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  10. 03-23-21 08:06 AM #45
    Jericholic
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    Quote Originally Posted by SBR Genie View Post
    When is this, Jericholic? I cannot find the transaction history.
    3/20 11:48 and 11:49 AM two attempted deposits of 61 each.


    DISB Transfer from Sports to Forum -61.00 03/20/2021 11:48 AM
    DISB Transfer from Sports to Forum -61.00 03/20/2021 11:49 AM
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  11. 03-23-21 08:09 AM #46
    SBR Genie
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    Should be refunded now, Jericholic.
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  12. 03-23-21 08:10 AM #47
    Jericholic
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    Quote Originally Posted by SBR Genie View Post
    Should be refunded now, Jericholic.
    Thanks!
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  13. 03-23-21 08:37 AM #48
    Sam Odom
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    did jjgold fix this problem ?
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  14. 03-23-21 08:50 AM #49
    vladfan
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    Good Morning Genie, I'm still missing 1366 points. Can you help me with this when you get a chance?

    Thank You,
    vladfan
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  15. 03-23-21 08:57 AM #50
    SBR Genie
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    Quote Originally Posted by vladfan View Post
    Good Morning Genie, I'm still missing 1366 points. Can you help me with this when you get a chance?

    Thank You,
    vladfan
    Hi Vladfan,

    You transferred the points from Forum to SBR book yesterday and I see that you used the whole 1,366 to your Gonzaga wager yesterday as well.
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  16. 03-23-21 08:59 AM #51
    Sam Odom
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    Quote Originally Posted by vladfan View Post


    Good Morning Genie, I'm still missing 1366 points. Can you help me with this when you get a chance?

    Thank You,
    vladfan



    Quote Originally Posted by SBR Genie View Post


    Hi Vladfan,

    You transferred the points from Forum to SBR Book yesterday and I see that you used the whole 1,366 to your Gonzaga wager yesterday as well.

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  17. 03-23-21 09:20 AM #52
    vladfan
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    I was supposed to have 2255 points once I sent them back over to the wallet and I only ended up with 889, so I'm still owed 1366. My sportsbook balance is 0.
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  18. 03-23-21 09:33 AM #53
    SBR Genie
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    Quote Originally Posted by vladfan View Post
    I was supposed to have 2255 points once I sent them back over to the wallet and I only ended up with 889, so I'm still owed 1366. My sportsbook balance is 0.
    Thank you for elaborating Vladfan. This is the accurate scenario indeed. I just refunded your missing 1,366 points.
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  19. 03-23-21 09:37 AM #54
    vladfan
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    Thanks a lot Genie, I appreciate it.
    Points Awarded:

    SBR Genie gave vladfan 1 Betpoint(s) for this post.

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  20. 03-23-21 09:38 AM #55
    Sam Odom
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    Genie
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