Betpoints link not working --> FIXED!

SBR Genie · 03-22-21, 04:52 PM

Performance issue on Betpoints transaction should be fixed now. Should not result in a blank page or loading page. But please let me know of any concerns related to this matter.

@Bonzaii, we are still checking on the missing points.

DiggityDaggityDo · 03-22-21, 05:08 PM

Thank you Genie

We did it!

Sam Losco · 03-22-21, 05:39 PM

Originally posted by SBR Genie

Performance issue on Betpoints transaction should be fixed now. Should not result in a blank page or loading page. But please let me know of any concerns related to this matter.

@Bonzaii, we are still checking on the missing points.

im missing 96 points. transfered from sportsbook to forum, never showed up but in forum but was deducted from sportsbook

SBR Genie · 03-22-21, 06:20 PM

Originally posted by bonzaii

Had around 6000 something and went to change from sportsbook to player balance and vanished.

Originally posted by Sam Losco

im missing 96 points. transfered from sportsbook to forum, never showed up but in forum but was deducted from sportsbook

I refunded your betpoints manually guys!

SBR Genie · 03-22-21, 06:20 PM

This issue in general should be fixed now!

BigOrange · 03-22-21, 06:31 PM

Originally posted by SBR Genie

I refunded your betpoints manually guys!

Genie I am missing 376,354.18 points!

Just Kidding! Have a great night.

Jericholic · 03-22-21, 06:40 PM

Originally posted by SBR Genie

I refunded your betpoints manually guys!

Genie, I am still missing 122 points.

thezbar · 03-22-21, 06:44 PM

Originally posted by thezbar

Same issue as a attempted to transfer 800 points from sportsbook to the main account. 03/21/21 @ 12:37 am.

Fixed. Thank you SBR Genie..

SBR Genie · 03-23-21, 08:04 AM

Originally posted by Jericholic

Genie, I am still missing 122 points.

When is this, Jericholic? I cannot find the transaction history.

Jericholic · 03-23-21, 08:06 AM

Originally posted by SBR Genie

When is this, Jericholic? I cannot find the transaction history.

3/20 11:48 and 11:49 AM two attempted deposits of 61 each.

DISB	Transfer from Sports to Forum		-61.00		03/20/2021 11:48 AM
	DISB	Transfer from Sports to Forum		-61.00		03/20/2021 11:49 AM

SBR Genie · 03-23-21, 08:09 AM

Should be refunded now, Jericholic.

Jericholic · 03-23-21, 08:10 AM

Originally posted by SBR Genie

Should be refunded now, Jericholic.

Thanks!

Sam Odom · 03-23-21, 08:37 AM

did jjgold fix this problem ?

vladfan · 03-23-21, 08:50 AM

Good Morning Genie, I'm still missing 1366 points. Can you help me with this when you get a chance?

Thank You,
vladfan

SBR Genie · 03-23-21, 08:57 AM

Originally posted by vladfan

Good Morning Genie, I'm still missing 1366 points. Can you help me with this when you get a chance?

Thank You,
vladfan

Hi Vladfan,

You transferred the points from Forum to SBR book yesterday and I see that you used the whole 1,366 to your Gonzaga wager yesterday as well.

Sam Odom · 03-23-21, 08:59 AM

Originally posted by vladfan

Good Morning Genie, I'm still missing 1366 points. Can you help me with this when you get a chance?

Thank You,
vladfan

Originally posted by SBR Genie

Hi Vladfan,

You transferred the points from Forum to SBR Book yesterday and I see that you used the whole 1,366 to your Gonzaga wager yesterday as well.

vladfan · 03-23-21, 09:20 AM

I was supposed to have 2255 points once I sent them back over to the wallet and I only ended up with 889, so I'm still owed 1366. My sportsbook balance is 0.

SBR Genie · 03-23-21, 09:33 AM

Originally posted by vladfan

I was supposed to have 2255 points once I sent them back over to the wallet and I only ended up with 889, so I'm still owed 1366. My sportsbook balance is 0.

Thank you for elaborating Vladfan. This is the accurate scenario indeed. I just refunded your missing 1,366 points.

vladfan · 03-23-21, 09:37 AM

Thanks a lot Genie, I appreciate it.

Sam Odom · 03-23-21, 09:38 AM

Genie