SBR Bill Dozer reports: slow pay BetOnStars

[bigboydan]

12.23.2005 (12:31 PM CST)
SBR Bill Dozer reports: BetOnStars(SBR rating D+) player waiting since Tuesday morning for $2500 Neteller payout. Player states he was told Neteller was unfunded and that they "are waiting for a check to clear". He was promised his funds on each of the past two days, and is hoping to receive his withdrawal before accounting closes for the holiday.

[onlooker]

So whats the lastest on this payout Jay? Can you give us some updates on this?

[applepicks]

I would like to hear a update on this situation as well. I'm sure other posters would as well. Jay always seems available to the forums, so we should hear soon.APPLE

[Max Levine]

I must say that Jay's presence here might save this book's arse. Couple of issues already if I include the CS goof.

Do new books usually have payout issues early on?

Max

[tacomax]

Lots of books have problems with Neteller balances going dry, a slow pay in that case is not really the issue here. I'd say the problem is when a player is promised a service which hasn't been delivered. If you're not certain of being able to pay a player before Friday, don't promise him payment on Wednesday and/or Thursday.

[Max Levine]

True. Such promises are usually done to sweep the issue under the carpet and end up irritating the clientele. But it could also be lack of communication between different departments or lack of experience.

[applepicks]

I sometimes feel that the CS reps are very poorly trained. Why else would Jay have to come in here to defend his book of employment. What is the background needed of a CS rep at a newer book? APPLE

[Bill Dozer]

Lots of books have problems with Neteller balances going dry, a slow pay in that case is not really the issue here. I'd say the problem is when a player is promised a service which hasn't been delivered. If you're not certain of being able to pay a player before Friday, don't promise him payment on Wednesday and/or Thursday.

Right. The player likely would have insisted the funds be sent through a different method. He has called twice today and has only been told "let me look into it" and "you haven't been paid yet?" but nothing has been accomplished yet. I just spoke to a manager who needs to find another manager to see what the problem was. He assured me it will be resolved tonight.

Hopefully this is an isolated incident partly due to some type of communication error. But you would expect the books to communicate with the palyer in this situation, especially when almost all marketing is forum based.

[HAPPY BOY]

Wow, I wonder whats a hapenning, you know what I love all your top rated books! although I havn't tried them all I can tell you that cris and First Fidelity pay outs same day no problem, its such a good feeling when u ask for your doe monday at 10a thru neteller and its parked in your bank account by tuesday. Keep up the good work SBR weeding out the real players from the shotty pretenders!

[sharp_E]

I wonder if this will be the new comming of Gamblers Avenue. Because It sure reminds me of them, with the way they do bussiness from getting players a forum standpoint.

[SBR_John]

The Major
Four Star General Hall of Famer

Posts: 15828
Joined: Jun 2000
12/23/2005 8:09 PM


12.23.2005 (12:31 PM CST)
SBR Bill Dozer reports: BetOnStars(SBR rating D+) player waiting since Tuesday morning for $2500 Neteller payout. Player states he was told Neteller was unfunded and that they "are waiting for a check to clear". He was promised his funds on each of the past two days, and is hoping to receive his withdrawal before accounting closes for the holiday.

I dont think I need to explain what SBR is all about (the highest bidder gets the highest rating). However, the newest deal is to hire 1000% bonus whores ala Marc to try and fukc with books and use the backdrop of his employer (John Walker) when he cant fukc the book.


-------------------------
Remember, you read it at MajorWager first...then come the others

Edited: 12/23/2005 at 8:14 PM by The Major

I had someone who knows The Rat send in a translation for Russ "The Rat" Hawkins recent comments on BoS. Here is his translation: " MajorWager is close to an advertising deal with BetOnStars(if they survive long enough to send the G** D*** fvcking cash!). As a demonstration of the MW slow pay cover up program which I affectionately call the "royal advertising" program, I, Russ "The Rat" Hawkins, will bash SBR and throw up a few crazy distractions like the post above to any slow pay complaints reported by SBR."
Good luck Rat signing them up.

[BAUS]

What a loser this guy is.

BAUS

[Brick Tamland]

did betonstars give out the players personal information?????????

[mad]

Don't think so Brick, although i don't know exactly. The connection is due to the fact that the "player" is one of the mods here.

[SBR_John]

Rat will use personal info. If you have signed up at Royal or majorbetting then Rat can get your info.

In my opinon BetOnStars is being led wrongly by their paid henchmen. They should just face the music and say we messed up and it will not happen again. Players would appreciate the honesty. Players get very nervous and the bond of trust is badly damaged when you get Roberto and Rat trying to cover things up.

BetOnStars; my advice(which is free by the way ) would be to tell your henchmen to STFU, issue an apology and let the world know it will not happen again.

[jay88]

When the player requested his funds our neteller account was a little dry with all the Christmas payouts, plus a few advertising deals for January. I was next to John the customer service manager when John offered to this player a free withdrawal using Western Union or any other method of deposit. The player told John that he had no problem in waiting and that he wanted his funds in his neteller account.
If you guys consider this a slow payout I'm sorry for you. The player was offered other forms of withdrawal like we did with any other player requesting more than $2000 this week. Our neteller account is now back to what we consider standard amount.
The player has been paid in full and he will receive the rest of his balance next week.

I'm starting to feel that Bill Dozer or SBR has something against Betonstars! Everyday I read in the forum many complaints with other sportsbooks from several players, but this complaints never get even close the front page of SBR! Now one customer (which happens to be a good friend of Bill) doesn't want to receive his money in a any other form than neteller and than he cries that we don't want to pay him?! WTF!!!! The same day he could have received his funds in any other way we offered him, but he decided not to, so who's fault is it?!

I'm getting tired that Bill Dozer is starting to take things in a personal way against Betonstars.

The case where the player didn't meet his rollover and we confiscated his bonus, the player was happy with all the money he got, but Bill Dozer had to take in a personal way and post it to make it look we were stiffing the player. Like I stated before if the player is happy we are happy and like I told Bill over the phone, no other sportsbook would have sent him his entire winnings since he never finished the bonus restrictions.

In this case the player was offered to receive his withdraw using a different method but he didn't accept and choose to wait for Neteller. A wire to Neteller can take anywhere from 3 days to an entire week and if you consider that it is Christmas and the banks are doing pretty much what they want, it took some time for the money to get to our neteller account.

Can anyone explain to me why Betonstars has always to make the front page of SBR for every little thing!?!
Why doesn't Bill Dozer contact me before posting and giving us all the bad publicity without a reason?!?!
I have always said that Bill is extremely important to the industry, but I'm getting to a point where I'm starting to believe that he doesn't give a F..K about real issues, he doesn't even have the decency of getting in touch with me and ask for our side of the story like he does with other sportsbooks.

This is the first real complaint that Bill Dozer has received about us, personally I don't even feel that the complaint is valid since the player was the one that decided to wait.

I have been in this forum and many others since I was hired at Betonstars... I'm getting to a point where I'm feeling I'm not welcome here, if that is the case please make it clear to me and I'll leave, for the ones that still want to stay in touch with me you can write me anytime at jay@betonstars . com and I'll be more than glad to help you with anything I can.

I wish all of you guys the best Christmas and a Great New Year!!!

[raiders72001]

Jay- Looks like you started a little early on the Egg Nog. The guy wants his money by Neteller. There are a ton of reasons why he wants it by Neteller and no other method. He may want to transfer to another book immediately and you want the guy to jump through hoops to get his money the way you want to send it.

No one cares why your Neteller is dry. The fact is that it's dry and should never be dry. I'm sorry that I'm not praising you for telling the player he can get his money by other methods.

First you try and confiscate players funds and now you can't pay a player but SBR is picking on you. Do things right and you'll get praised as many praised BOStars earlier. Do things wrong and suffer the consequences. Merry Christmas.

[AK]

I will be in contact with them Jay.

BetonStars is SOLID

[Doug]

I will be in contact with them Jay.

BetonStars is SOLID

AK: Isn't your tagline backwards ? " Don't sweat the game, sweat the payout" Shouldn't that be more like Olympic's slogan ?

[SBR_John]

I don't say this very often but good post Raiders

Books need to be man enough to step up and say we screwed up instead of this theartrics.

Can you imagine Pinnacle not paying a player and then saying they had to pay an advertiser so their Neteller is dry?? Think about it....

[Concorde]

I have been told that they will advertise with Majorwager and the Rx in January. Does the Rx accept to advertise books that are in trouble or maybe they really are not in trouble?

[SBR_John]

I dont think they are in trouble but certainly they are a D+ book so things like what happened recently will probably happen again.

The Rx is a little picky in that they dumped Royal and would not allow BetUS to advertise. Major will take any book even a stiff book, the only rule is all cash and all up front. I knew when i saw his post bashing SBR for merely reporting the slow pays he was on the take from them, so predictable.

[TOW]

Damn...these kids are heaving a heck of a Christmas !

Well, let me go thru a couple of things here.

Las Palmas and Tradewinds had a dry Neteller account on and off lately...but they did offer alternate withdrawal methods.

About a year ago Intertops stopped processing Neteller withdrawal for 10 days without offering an alternate withdrawal method.

As it turns out the player allegedly slowpaid by Betonstars was immediately offered an alternative withdrawal method which he freely declined and said he was willing to wait until the merchant account was refilled.

As we discussed in Vegas a couple of years ago a slow pay is when a payment is not processed, not when an alternate withdrawal method is offered.

Should Betonstars do better in the future ? Definitely. Should they be crucified for a glitch ? Really looks excessive to me.

Now...as far as me and Russ are concerned....its true we've discontinued fighting on the forums but this does not imply we get along, let alone coordinate "defenses".

I don't necessarily agree with what he does, I know for a fact he very rarely agrees with what I do. Definitely not the kind of relationship that puts two people together.

Talking about Russ......I have no idea why Majorbetting has been recently downgraded here. They never had a glitch and they, not Royal who provides them with hosting and content management, hold the bag.

As I said ...I'm not a fan of Russ but I tend to read "personal vendetta" all over Majorbetting's downgrade....

Now..and here I close this long post...you know guys..crucifying a young book for a glitch doesn't make any good....what should I do ...make a post on my headlines "SBR is stealing our Money !" just because you pulled my banner from your site 21 days before our contract expired ?

Naw...I won't do it...I actually don't mind...I'd rather be the "victim" than the aggressor

Lastly....players who feel uncomfortable having a balance at Betonstars should request their payout and report back when they receive their funds. That's all that really matters. The rest is mostly fabrication or personal stuff.

Merry Christmas guys !

[SBR_John]

crucifying a young book for a glitch

Thats what you call SBR reporting one of your sponsor's slow pay???

I'll tell you like we tell anyone: If you or BetOnStars do not want us to report slow pay's then don't have them. Because we dont care that they have eveyone else paid off.

Everyone knows you and now rat are now their paid henchmen to counter their slow pay reports. Fine. Merry Christmas! But please note: All BetOnStar slow pays WILL be reported by this website.

BetOnStars; if you have even half a brain you should talk to your henchmen. You want to be the next Royal and have your henchmen claim you are great while the world knows better?? Is that what you really want?

[pier0]

BetOnStars(SBR rating D+) claims slow paying was because they bought advertising and they were temporarily out of money. Their new advertisers have swung into action. MajorWager, who recently received funds from BetOnStars leaving the book unable to pay players, complained SBR was picking on the slow pay sportsbook. Even TheOffshoreWire, who is also on the BetOnStars payroll, complained that SBR was "..crucifying a young book for a glitch" (glitch = slow pay).

Players should use extreme caution with new sportsbooks and books that have not aquired enough business sense to know that the sportsbook must pay the players first and then pay their advertisers.

TOW was on the payroll of BetonStars (and some other new books) while it was advertising on the frontpage of SBR...what has changed now?

Maybe SBR should have used caution as well...

[raiders72001]

edit

[Concorde]

Do you think possibile that a site that endorse a book have to pay $2500 ( max ) on every player account if this book becomes insolvent? That is not too risking?

[pier0]

What's wrong with your edit, Raiders?

Don't you like my point anymore?

[RPM]

Betonstars made a guy wait two days for a neteller withdrawal, offered him alternate withdrawal method which he refused, and you guys report it as a slow pay?

Back in march when intertops screwed up and had players waiting 10 DAYS and LIED about offering alternate withdrawal methods, you did'nt call that a slow pay.

betonstars screwed up, but they certainly don't deserve to be crucified. I think you guys do a great job most of the time here at sbr, but i have to admit it seems to me that you guys suddenly have some sort of agenda against betonstars...

3/3/2005 4:15:00 PM
SBR Bill Dozer reports: SBR receives multiple complaints from players waiting for Neteller payouts from Intertops (SBR rating B+). Intertops states that their Neteller account is unfunded due to a poorly scheduled promotion. Management expects their merchant account to be fully funded by Wednesday, leaving some players waiting 10 days. It is SBR’s opinion that 10 days is an excessive amount of time to fund a merchant account. However, Intertops is offering alternate payment options with fees not to exceed the cost of Neteller. Players with further concerns should write to assistance@sportbookreview.com.

[Brick Tamland]

betonstars has internet and computers in their broom closets. im sure the office is sweet!! hot tubs in the crapper??

[SBR_John]

pierO "was" is the key word.

I still think Roberto is OK but on this situation he is wrong. Or probably better said is he is just doing his job.

This is exactly like BCN when he tried to tell everyone they were a 10 rated book and we kept our rating on them at D, where they should have been all along. He was wrong then and he is wrong now. Those new books will make websites look bad and Tow is learning that fact under fire.

Roberto is trying to earn a living promoting these new books, well thats fine. But we are here to warn players just how dangerous these new books are and to report the slow pays when they occur.

[sharp_E]

Betonstars made a guy wait two days for a neteller withdrawal, offered him alternate withdrawal method which he refused, and you guys report it as a slow pay?

Do you really expect anyone to believe thats the truth Gomer. Nobodys stupid enough to believe a bullshit excuse like that.

BTW,

How much money do you stand lose personaly if you can't sweep this slow pay complaint under the rug ????????


One final question for you, isn't Royal about ready for another upgrade from TOW

[RPM]

sharp e,

i make nor do i lose any money based on whether or not betonstars has any problems from anything.

[RPM]

pierO "was" is the key word.

I still think Roberto is OK but on this situation he is wrong. Or probably better said is he is just doing his job.

This is exactly like BCN when he tried to tell everyone they were a 10 rated book and we kept our rating on them at D, where they should have been all along. He was wrong then and he is wrong now. Those new books will make websites look bad and Tow is learning that fact under fire.

Roberto is trying to earn a living promoting these new books, well thats fine. But we are here to warn players just how dangerous these new books are and to report the slow pays when they occur.

yeah john, you guys are just saints. come on, at least keep it realistic.

[raiders72001]

pier- I always respect your point. I just didn't feel like aggrevating anyone else on Xmas eve.