What a piece of shit business I've just with. I ordered one month of service in order to watch the Sept/2009 games. They bill me for October as well. I call them and cant get to anyone, so I email them and tell them their auto billing is BS...why would I need this service for Oct when all of the games are televised everywhere and all over the net???
The keep sending me a form email telling me I agreed to the terms so too bad...
I call again and leave a message and a nice girl from the Phillipines calls me back. She is reasonable and tells me she is sorry and she sees my point. She says they will take care of the situation. I get an email from them today.
"You were charged correctly in accordance with the terms you agreed to upon purchase".
I mean how pathetically cheap can a business be?
1. I didnt want to be auto-charged and I canceled once I made the discovery, around Oct 12. I only wanted to games for September.
2. I'm a dissatisfied customer even if I am in the wrong. So they are saying F U to a customer who was not satisfied. This is only for 14.95 as well.
3. Their customer service person tells me they will fix the situation. That sounds like a promise to me that I will get the measly 15 dollars back.
I've emailed them and told them I will write about this on various message boards. They couldnt care less. The only thing that motivates greedy mothers like this to be decent to customers is hitting their wallets. I advise anyone who can live w/o supporting these pos to not give them a dime next season. Sure its only 15 dollars, but to me the way they have blown off my complaint demonstrates an obvious lack of ethics.
The keep sending me a form email telling me I agreed to the terms so too bad...
I call again and leave a message and a nice girl from the Phillipines calls me back. She is reasonable and tells me she is sorry and she sees my point. She says they will take care of the situation. I get an email from them today.
"You were charged correctly in accordance with the terms you agreed to upon purchase".
I mean how pathetically cheap can a business be?
1. I didnt want to be auto-charged and I canceled once I made the discovery, around Oct 12. I only wanted to games for September.
2. I'm a dissatisfied customer even if I am in the wrong. So they are saying F U to a customer who was not satisfied. This is only for 14.95 as well.
3. Their customer service person tells me they will fix the situation. That sounds like a promise to me that I will get the measly 15 dollars back.
I've emailed them and told them I will write about this on various message boards. They couldnt care less. The only thing that motivates greedy mothers like this to be decent to customers is hitting their wallets. I advise anyone who can live w/o supporting these pos to not give them a dime next season. Sure its only 15 dollars, but to me the way they have blown off my complaint demonstrates an obvious lack of ethics.