Betmania Slowpay Or Nopay

[trying_2b_normal]

Hello SBR Members.

Mania has been jerking me around on a Neteller payout since Jan 30. (I am a non-US member and they still claim to be paying customers this way.)

Basically, it's been lie after lie after lie with these people. The typical stiff job excuses of why they can't pay.

"Manager isn't in"
"You have to wait 10 days between payouts"

It's bullshit and I'm sick of it. They haven't offered any other method to pay me with either.

I will post some of the chat transcripts:


Jan 30

bmania3: Welcome to Betmania, how may I help you ?
you: hi, I requested a neteller payout last week
you: still havent got it yet
you: MXXXXX
bmania3: the payout was sent on the 26th
bmania3: did you request one after?
you: yes
bmania3: it's one payout per week
you: when did that change ?
bmania3: in order to get another one this week, you have to put in the request
bmania3: It's been like this since a couple of months ago
bmania3: only $2500 per week
you: thats not true
you: It used to be $5000 per week
bmania3: With the neteller restrictions, it's $2500
bmania3: if you want another payout, please put in the reuest
bmania3: **request
you: it hasnt been $2500 per week since a couple of months ago like you say
you: I got a payout on Jan 15 and one on Jan 16
bmania3: if you want another payout put in the request
you: I did



Feb 1

bmania1: Welcome to Betmania, how may I help you ?
you: hi I asked for a Neteller payout a few days ago and I havent got it yet
you: MXXXXX
you: can you tell me what the problem is ?
bmania1: let me check that out for you
bmania1: just a minute please
bmania1: Make a request on Monday for $2500
you: but I already made a request this monday
bmania1: ok so contact us on Monday to see the status of your payout
you: why does it take so long to make a payout?
you: all the other payouts I had took only 1 day ?
bmania1: thing is, well you prob heard about Neteller issue
bmania1: already
bmania1: so it's just gonna take a little bit more time
bmania1: then usual
bmania1: on Monday we should know exactly when the transfer will be made
you: ok then


Feb 5

bmania1: Welcome to Betmania, how may I help you ?
you: hi, I asked for a Neteller payout last week and I havent got it yet
you: MXXXXX
Chat InformationPlease wait while I transfer the chat to 'bmania4'.
Chat InformationYou are now chatting with 'bmania2'
bmania2: Sorry for the delay, one sec I am checking
you: ok
bmania2: Your payout should be going out by This Friday or Monday at the latest, what I would advise you is to get back in touch with us on Thursday to confirm exact date
you: that is what you told me last week........to check back with you today for my payout
you: I need my payout today
bmania2: one sec
bmania2: Because of the neteller and citadel situation there is a 2 week wait between payouts, for now. You received a payout on the 01/26/07, so your next payout is going out on either Friday or Monday
you: that is unnacceptable, I was told I would be paid by today
you: I have waited over 10 days
bmania2: let me se what I can do
you: I cant deal with rules being created out of nowhere
you: thank you
bmania2: I just spoke to the GM and he is telling me for you to contact me, tomorrow, to see if we can get you a payout by tomorrow. That would be the earliest.
bmania2: My name is Fred, Ext6118
you: tommorow is the longest I will wait before going to the fourms
you: RX, EOG, TOW, SBR
bmania2: appreciate that, just give me a call
bmania2: posting is your call
you: will do
bmania2: ok, thanks


Feb 12

bmania1: Welcome to Betmania, how may I help you ?
you: hi, I requested a neteller payout today
you: can you tell me how long until I get paid
you: MXXXXX
bmania1: account number and password please
you: XXXXXXXXX
bmania1: one second please
bmania1: how much did you request?
you: $2500
bmania1: the max we can send is $2500,is taken around 10 days to be process
you: good, then since I asked for my original payout over 10 days ago, I should get it today then, correct ?
bmania1: I have to check
bmania1: sir I have to check to the manager about it
bmania1: if you want you can call tomorrow afternoon
you: no
you: Ive been dicked around for the past 2 weeks
bmania1: or later today
you: I was told I would be able to get a payout today since it was 10 days or whatever
you: I need the payout today
bmania1: I can't promise you anything but I'm going to talk to the person in charge
you: what is the problem with your book, why cant you pay me ?
you: why is this so hard ?
bmania1: we are trying to pay everybody





As you can see from reading these chats, they are screwing me around. I have over 10 dimes there and I'm worried this book will be a stiff job.

[Halifax]

They just paid me $2,500 by Neteller earlier today. They've been telling me for the past few weeks that I can only get one $2,500 Neteller payout every 15 days ... and that's about how long it's been since my last payout.

I'm not at all happy about the situation, but WTF can you do ?

It's hard to tell which books are slow-paying because of a lack of banks/processors to work with, and which books are slow-paying because they don't have the cash.

[bigboydan]

It's hard to tell which books are slow-paying because of a lack of banks/processors to work with, and which books are slow-paying because they don't have the cash.

Well said Mr.Halifax

[louis]

Can you request a check or wire transfer

If betmania only pays $2500 per 15 days can you request a check or wire transfer.

This is totally unacceptable from betmania, regardless of the current turmoil in the industry. There are many books that would be able to pay you the full amount within a couple weeks, not drag this on for months.

Sounds like either Betmania doesn't like you, or they are in trouble.

[trying_2b_normal]

Yeah, but they never offered to pay me by any other method, so they really didn't seem like they were trying to pay me.

[louis]

Did you ever ask for another method? These clerks and managers are often not customer oriented enough to suggest it, but the sportsbook is not necessarily going out of business, or trying to steal from you.

[freebie]

if you search back to 2006 on my of Mudcat's post. He had already mentioned betmania is slow pay. So this is nothing unusual. bunch of crooks.

A must stay away BOOK!!!!

[chano]

As you can see from reading these chats, they are screwing me around. I have over 10 dimes there and I'm worried this book will be a stiff job.

I would stop worrying and just accept it, you WILL get Stiffed.
No Book behaves this way, unless they are in stiff mode...

[JoshW]

I have been getting similar complaints about Pinnacle. Maybe not quite the run around. But weeks waiting for payouts with no day given when will actually get paid. A lot of processors only do a certain number of checks, wires, ** per account. So with all these withdrawals at once is some seriously long delays.

That said, you should email assistance@sportsbookreview.com and I think we will have some success getting you paid quicker than not.

[Bill Dozer]

I can't think of a reason why Mania can't pay non-US players by Neteller. We will inquire on your behalf.

[bigloser]

I can't think of a reason why Mania can't pay non-US players by Neteller. We will inquire on your behalf.

Because they cant fund their Neteller account. They have to wait for transfers from other Neteller members. Not their fault.

[Checkerboard]

trying 2 b normal, once you have SBR looking into things on your behalf, you should have some answers pretty soon. That was my experience a while back with a book I had had some issues with. Hang in there! Good luck.

[Chuck Sims]

I would not trust BetMania. I have read of slow pays and jerking people around. Those bums are crooks.

[slash]

I have been getting similar complaints about Pinnacle. Maybe not quite the run around. But weeks waiting for payouts with no day given when will actually get paid. A lot of processors only do a certain number of checks, wires, ** per account. So with all these withdrawals at once is some seriously long delays.

That said, you should email assistance@sportsbookreview.com and I think we will have some success getting you paid quicker than not.

Come on, how can you even think of comparing Pinnacle and Mania? This is getting stupid. Mania is obviously going to screw everyone.

[Bill Dozer]

Because they cant fund their Neteller account. They have to wait for transfers from other Neteller members. Not their fault.

They can and shouldn't have emptied it if non-US players held balances.

[Bill Dozer]

trying_2b_normal,

Have you been paid by Neteller?

[JoshW]

Slash I am saying almost all books are having long delay including the best one. That some will end up paying and other won't is a given.

Right now BetMania is offering US customers one $1500 moneygram a week and that is it. Skybook doesn't have that low a limit but they are also doing only person to person transfers although they have ** too.

[bigloser]

They can and shouldn't have emptied it if non-US players held balances.

They didnt empty members making withdrawals did

[trying_2b_normal]

trying_2b_normal,

Have you been paid by Neteller?

Yes, Bill, I have been. They paid me $2500 to Neteller, but then they told me that my next payout would have to wait 15 days.

I'm glad they paid me of course, but I wish this would go faster. It feels like they are stalling.

[Bill Dozer]

double post

[Bill Dozer]

They didnt empty members making withdrawals did

No, BetMania took the money out.

Most books had inflated Neteller accounts ready for post-Super Bowl payouts. The only way a properly funded book can't pay their non-US guys 5x over is if they withdrew it. Most books lowered their Neteller exposure but had other methods waiting for Canadians or left enough available.

You can't blame books for not wanting to keep extra money hanging aroung there but if you are going to send it, get the money through.

[bigloser]

No, BetMania took the money out.

Most books had inflated Neteller accounts ready for post-Super Bowl payouts. The only way a properly funded book can't pay their non-US guys 5x over is if they withdrew it. Most books lowered their Neteller exposure but had other methods waiting for Canadians or left enough available.

You can't blame books for not wanting to keep extra money hanging aroung there but if you are going to send it, get the money through.

Not at all. If a book was to run along the lines you suggest then it would need to have funds equivalent to its players balances in several different places to ensure that if demands were made in one place they would have the funds immediately accessible. No book runs on this model.

[Bill Dozer]

Not at all. If a book was to run along the lines you suggest then it would need to have funds equivalent to its players balances in several different places to ensure that if demands were made in one place they would have the funds immediately accessible. No book runs on this model.

That doesn't make much sense. How do you think sportsbooks send Neteller to players? Their merchant account has to be funded. US players couldn't use it so most books had more than they needed or wanted there. An American sports sportsbook that can't Neteller Canadians either didn't have the money it needed or pulled it. BetMania probably did over 60% Neteller.

[slash]

Bill,

How come players can only get one payout per 14 days through NETeller? If 10 players each request USD 2,500 tomorrow through NETeller, why don't Betmania wire the money to NETeller immediately? In that way they will be able to pay those 10 players in less than 48 hours.

Of course this scenario requires that Betmania has the money.

[Bill Dozer]

Bill,

How come players can only get one payout per 14 days through NETeller? If 10 players each request USD 2,500 tomorrow through NETeller, why don't Betmania wire the money to NETeller immediately? In that way they will be able to pay those 10 players in less than 48 hours.

Of course this scenario requires that Betmania has the money.

Right, if moving money with Neteller isn't a problem there is no reason why they can't do that. They also advertise "internal transfers between accounts" meaning a lot of US players who know non-US users could cashout.

[bigloser]

Bill,

How come players can only get one payout per 14 days through NETeller? If 10 players each request USD 2,500 tomorrow through NETeller, why don't Betmania wire the money to NETeller immediately? In that way they will be able to pay those 10 players in less than 48 hours.

Of course this scenario requires that Betmania has the money.

Because it is not possible to fund US$ accounts, Neteller wont take their money. The only money moving around US $ account is money that was there before the freeze.

Wiring US$ nearly always involves going through the US, and we know what happens to the money if anyone goes that route

[SBR_John]

trying 2 b normal,
Keep us updated on your payout status.

[BuddyBear]

Hope things work out Trying 2b normal.....

[Preussen]

In case anybody cares - BetMania has processed my latest $2500 Neteller pay-out yesterday, as promised exactly 15 days after the pay-out before that, without myself even inquiring beforehand.

I still hate the current situation but it at least looks like they do pay, just slowly. I hope this continues as I still have about $5000 there.

[Bill Dozer]

Because it is not possible to fund US$ accounts, Neteller wont take their money. The only money moving around US $ account is money that was there before the freeze.

Wiring US$ nearly always involves going through the US, and we know what happens to the money if anyone goes that route

Merchants are able to do transfers in Euros and are doing wires. Neteller is also working with small merchants to send balances to check processors. Mania has been and is doing transfers with Neteller.

[Bill Dozer]

In case anybody cares - BetMania has processed my latest $2500 Neteller pay-out yesterday, as promised exactly 15 days after the pay-out before that, without myself even inquiring beforehand.

I still hate the current situation but it at least looks like they do pay, just slowly. I hope this continues as I still have about $5000 there.

That is great news. We received an update from a non-US player yesterday that he was also paid by Neteller. Still, at this rate some non-US clients are going to be waiting months if not a year to cashout.

[increasedodds]

Great news? This is BS - went from being a great book to complete shit. They should be no better than a D-.

Sean

[Sean]

Great news? This is BS - went from being a great book to complete shit. They should be no better than a D-.

I believe that Bill's comment above is in reference to seeing some Neteller payments being processed for non-US players.

[Preussen]

Increasedodds - I know what you mean, but getting my money slowly beats the hell out of not getting it at all, so I agree that this is great news.

[Bill Dozer]

I believe that Bill's comment above is in reference to seeing some Neteller payments being processed for non-US players.

Right...I even used the thumbs down dude and everything.