I know that books apply dead heat rules in different ways. But yesterday DraftKings seemed to apply a dead heat rule inconsistent with its own guidelines to one of my bets. Of course, it’s possible that I am misunderstanding. So, I thought I’d check here before making more of a fuss.
According to DraftKings’ rules, dead heat finishes are calculated by reducing the original odds. Here’s a quote directly from the site based on a two-way tie: “Example: Original Payout equals Stake x Odds. Applying Dead Heat Reduction: Original Odds ÷ Players Tied = DH Odds. An original Bet of $25.00 x 17.00 odds = $425.00 With Dead Heat 17.00 odds ÷ 2 = 8.5 odds. Stake x DH Odds = Adjusted Payout due to rules would be $25.00 x 8.5 = $212.50.” (https://help.draftkings.com/hc/en-us...eat-Reduction-)
Yesterday, I had John Rahm to finish top 5 in the Genesis at +275. He finished in a three-way tie for the position. According to the DraftKings site, my profit on a $100 bet should have been calculated as (2.75÷ 3) x 100 = 91.66. I assumed I would get my original stake back, returning $191.66.
Instead, my return was $125. When I inquired, this is the reply I received from customer service: “Your winnings were projected to be $375 ($100 initial wager + $275 potential profit) before dead heat rules were applied. As three players tied, your winnings were divided by 3 to $125.” I replied, showing the agent the rules above. The agent ignored that, and responded simply saying that the wager was calculated “proportionally.”
Before I squawk more, can you let me know if I’m missing something?
According to DraftKings’ rules, dead heat finishes are calculated by reducing the original odds. Here’s a quote directly from the site based on a two-way tie: “Example: Original Payout equals Stake x Odds. Applying Dead Heat Reduction: Original Odds ÷ Players Tied = DH Odds. An original Bet of $25.00 x 17.00 odds = $425.00 With Dead Heat 17.00 odds ÷ 2 = 8.5 odds. Stake x DH Odds = Adjusted Payout due to rules would be $25.00 x 8.5 = $212.50.” (https://help.draftkings.com/hc/en-us...eat-Reduction-)
Yesterday, I had John Rahm to finish top 5 in the Genesis at +275. He finished in a three-way tie for the position. According to the DraftKings site, my profit on a $100 bet should have been calculated as (2.75÷ 3) x 100 = 91.66. I assumed I would get my original stake back, returning $191.66.
Instead, my return was $125. When I inquired, this is the reply I received from customer service: “Your winnings were projected to be $375 ($100 initial wager + $275 potential profit) before dead heat rules were applied. As three players tied, your winnings were divided by 3 to $125.” I replied, showing the agent the rules above. The agent ignored that, and responded simply saying that the wager was calculated “proportionally.”
Before I squawk more, can you let me know if I’m missing something?
