Angie: Thank you for contacting Heritage Sports. How may I help you?
84: Good Morning, Last night I made a Live Bet on the NHL Game Calgary Flames VS the Edmonton Oilers. The bet I made was who wins the rest of the 2nd Period. I choose a draw to win the rest of the second period AT the time of the bet it was tied 1-1. At the end of the 2nd period it was still tied 1-1. It was marked as a loss. Please Fix this thank you.
Angie: Good Morning!
84: Hello
Angie: I will inform this
Angie: just take in consideration that in case of over time it doesn't count
84: It did not go into overtime. It was a bet of who wins the 2nd period
Angie: ticket number please?
84: it was 2 bets 90802715-1 & 90802725-1
Angie: Please hold while I check into this, I'll be with you in just a moment.
845: Great Thanks angie
Angie: there was a score on the first period
Angie: at the end of the second period the score was 2-1
84: I made the bet during the 2nd period when it was tied 1-1 in the 2nd period
845: what does the first period have to do with anything?
Angie: sir in that case is better for you to call wagering dept cause that is what the wagering manager told me
Angie: they told me the bet was graded correctly
84: Makes no sense to me
Angie: I understand, but is better for you to call them
Angie: the rules are always on the website you can go ahead and check them
84: I understand the rules... How could I make a bet in the first period if the game started at 10 PM and my bet was at 11:32 PM... ANd the ticket says 2nd period who wins the rest current score 1:1 and the 2nd period ended in a 1-1 tie?
84: Makes 0 sense please have someone reach out to me
Angie: sir I already called the manager, and that was he told me, he explained that it was a score on the first period and at the end it was 2-1
84: Good Morning, Last night I made a Live Bet on the NHL Game Calgary Flames VS the Edmonton Oilers. The bet I made was who wins the rest of the 2nd Period. I choose a draw to win the rest of the second period AT the time of the bet it was tied 1-1. At the end of the 2nd period it was still tied 1-1. It was marked as a loss. Please Fix this thank you.
Angie: Good Morning!
84: Hello
Angie: I will inform this
Angie: just take in consideration that in case of over time it doesn't count
84: It did not go into overtime. It was a bet of who wins the 2nd period
Angie: ticket number please?
84: it was 2 bets 90802715-1 & 90802725-1
Angie: Please hold while I check into this, I'll be with you in just a moment.
845: Great Thanks angie
Angie: there was a score on the first period
Angie: at the end of the second period the score was 2-1
84: I made the bet during the 2nd period when it was tied 1-1 in the 2nd period
845: what does the first period have to do with anything?
Angie: sir in that case is better for you to call wagering dept cause that is what the wagering manager told me
Angie: they told me the bet was graded correctly
84: Makes no sense to me
Angie: I understand, but is better for you to call them
Angie: the rules are always on the website you can go ahead and check them
84: I understand the rules... How could I make a bet in the first period if the game started at 10 PM and my bet was at 11:32 PM... ANd the ticket says 2nd period who wins the rest current score 1:1 and the 2nd period ended in a 1-1 tie?
84: Makes 0 sense please have someone reach out to me
Angie: sir I already called the manager, and that was he told me, he explained that it was a score on the first period and at the end it was 2-1
