**BETDSI giving me the rollover runaround

[milwaukee mike]

told i needed to bet another 1000, so i bet another 1000 and go on live chat

then told i need to bet another 580, so i bet another 600+ and go on live chat this morning

"you still need to bet another 4110" WTF??

then they say that is the right number (which it isn't), and no way can they can pull up the other transcripts from this month!

what a joke, these guys should be downgraded immediately for bullshit like this

[ProfaneReality]

You can't calculate your own rollover ? Not like you can't see all your bets nor not know what your deposit/bonus amount was.


If you have in fact completed it, show them. Me thinks you are short and you know it and were hoping for a clerk to miscalculate

[milwaukee mike]

You can't calculate your own rollover ? Not like you can't see all your bets nor not know what your deposit/bonus amount was.


If you have in fact completed it, show them. Me thinks you are short and you know it and were hoping for a clerk to miscalculate

i am not short, i correctly pointed out that i was told 10 time rollover more than once on a $300 bonus and they have now magically changed it to 20 time rollover. so that is 3000 of the difference

[milwaukee mike]

You can't calculate your own rollover ? Not like you can't see all your bets nor not know what your deposit/bonus amount was.


If you have in fact completed it, show them. Me thinks you are short and you know it and were hoping for a clerk to miscalculate

i was hoping to actually make a withdrawal is what i was hoping

also hoping they don't change the rules every time i meet the requirements, and hold my money hostage

[BIGDAY]

Fukkers.

[ProfaneReality]

What was it entered as in the transaction log ? 20x ? Seems like if they told you 10x, they would have entered 10x on the date they entered bonus. If they entered 20, you should have caught it. I always verify.

[Optional]

If DSI is the same as CRIS I would be asking CS rather than dicking around trying to work it out myself too.

[milwaukee mike]

What was it entered as in the transaction log ? 20x ? Seems like if they told you 10x, they would have entered 10x on the date they entered bonus. If they entered 20, you should have caught it. I always verify.

how do i check this? it would've had to be entered as 10x and then changed to 20x, otherwise there's no explanation for being told 3 times (once on making deposit and 2 more times on chat) my rollover was 3000 on it

[ProfaneReality]

Click the drop down menu by your account #, click history, go to the week you got this bonus, youll find it there

[milwaukee mike]

Click the drop down menu by your account #, click history, go to the week you got this bonus, youll find it there

doesn't go back far enough, since i deposited there in september to play in the football contests

[Cuse4tw]

you sure its 10x?


everytime ive gotten a bonus from them its 10x on the $ and 10x on the FP

so 20x

[secretstash]

Mike it is Deposit + BONUS X 10 = 6000 rollover

or you can calculate it Deposit X 20 (which is what they are saying) = 6000

your probably wrong on this one bro

-stash

[horja1]

how do i check this? it would've had to be entered as 10x and then changed to 20x, otherwise there's no explanation for being told 3 times (once on making deposit and 2 more times on chat) my rollover was 3000 on it

the RO is 10x deposit + bonus (or 20x deposit) if you took the 100% bonus (300 USD max) they offered 1-2 months ago

[milwaukee mike]

hmm ok thanks guys, that might be the confusion between the 10x and 20x

still upset at their incompetence for telling me twice i was almost done with it

[horja1]

still upset at their incompetence for telling me twice i was almost done with it

if you get the right person than their CS is ok .. if not, it is like talking to a wall (or worse)

[tto827]

hmm ok thanks guys, that might be the confusion between the 10x and 20x

still upset at their incompetence for telling me twice i was almost done with it

Surprised DSI gave you the wrong numbers multiple times, usually their CS is excellent, but if you get someone who thinks they are right, there's no changing their mind sometime. I called in to let them know of a bad line UNC was being offered at +7.5 +220 and +3.5 +190. CS rep told me multiple times that it was correct, and that the appropriate department cleared it, but if its a mistake it will be fixed later.

Anyway, I thought you had this stuff down to a science as a self proclaimed bonus whore Mike?

Do you have a copy of the chat logs, you might be able to get them to chop some off if you show you were told the wrong thin multiple times.

But yup everyone said is right, DSI is always whatever times rollover on deposit+free play and on that football promo it was 10x.
I deposited $500 and took the 500 FP, took a decent amount of time to rollover 10k.

[milwaukee mike]

^^good info, yeah it was so long ago, i just left the money in there so i could play all their free contests

copying a chat log is something i am no good at, pointless anyway cuz they'll just say the other rep was wrong

there were so many contest winnings going in that account, and i have no idea on the rollover on those, so i just took their word for it. usually i have sheets for every sportsbook, with my bets/balances/etc, and i usually bet it all, can't do that at betdsi/youwager cuz you need $200 balance for their promos

[horja1]

there were so many contest winnings going in that account, and i have no idea on the rollover on those

5x usually

[k13]

You can't calculate your own rollover ? Not like you can't see all your bets nor not know what your deposit/bonus amount was.


If you have in fact completed it, show them. Me thinks you are short and you know it and were hoping for a clerk to miscalculate

Books should have a rollover "clock/calculator" in your account that automatically does it.
I know a few do.

Yeah, I really want to add up 300 bets/month and then make sure which ones they actually "count" towards the rollover.

[Optional]

Books should have a rollover "clock/calculator" in your account that automatically does it.
I know a few do.

Yeah, I really want to add up 300 bets/month and then make sure which ones they actually "count" towards the rollover.

coincidentally B365 just sent me an email to say rollover complete. I like that.

[BigDeem5]

Mickey mouse operation, mickey mouse book.

[a4u2fear]

Glad this was resolved, I like DSI and never had any problems.

[k13]

coincidentally B365 just sent me an email to say rollover complete. I like that.

Yes, Bet365 has a bonus "counter" and informs you of all this stuff consistently.

[Kermit]

This is why I always refuse bonuses and Freeplays. All they do is tie up your money.

[milwaukee mike]

I think i know what happened. The other 2 cs reps werent adding in my $800 or so of contest winnings x 5.

The 10x vs 20x wouldnt make sense cuz i have bet more than 6k and theyre telling me an extra 4k not 3k.

Best guess is the other reps just checked my deposit and thought i needed 6k

[Art Vandelay]

This is why I always refuse bonuses and Freeplays. All they do is tie up your money.

Could not have said it better myself! You take their bonuses, etc. and they hold your money hostage...

[BigDeem5]

Mike, tail me if you need some plays today, pal.

[tto827]

Could not have said it better myself! You take their bonuses, etc. and they hold your money hostage...

Not at good books. As MM has said before, few can scratch the 53% mark to make money. Rather hit 50% and still make money because books offer nice bonuses and contests.

[milwaukee mike]

Not at good books. As MM has said before, few can scratch the 53% mark to make money. Rather hit 50% and still make money because books offer nice bonuses and contests.

Oh absolutely titty-o

I suck and still turned that 300 into 1800

[seaborneq]

I have to meet about a 16k rollover with dsi, I might not make it and I know I won't be adding each to reach that mark. So it's their word against mine and my word means nothing.