5 dimes: What to do?, Not understand.

[davidchong]

Last year my racebook option was disable thanks to a dispute with Tony, finally he solved to pay me but with not access to racebook anymore.

Today i log into my account to see lines for nfl and i see my racebook is enable again.

What is go on?, i should play or not in the racebook?, Why is enable again?

[5mike5]

just ask them to make sure would be my advice

u dont want to win and be all for not

[ngates815]

Go to live chat.

Say Hello, I see the racebook is enabled for me, can I bet on races?
Don't mention that you had it disabled before, just ask the question, wait for them to say yes. Email the chat log to yourself, so you know the date and all that other business about when you asked.

Play at the racebook, win at the racebook, any disputes, you went to live chat and they confirmed that you can play when you asked if you were allowed to.

Shouldn't be a problem and if they try to cause a problem, should be an open and shut case for SBR to have them pay you, since you have the chat log specifically asking if you can play and them saying yes.

Don't go into detail with the live chat on that you were disabled.

Just say "hey I see my racebook is enabled, can I place wagers on horses"
Keep it simple and low on details.

[davidchong]

5dimes CS is not the best, you going to chat and they said "a", close chat and go again and they said "b".

[5mike5]

just go with gates advice in his post

[Trident]

I think if you don't get ok from God to play in racebook you are playing with fire.

[ngates815]

I think if you don't get ok from God to play in racebook you are playing with fire.

Yes, I would for sure ask and document the chat log.

I wouldn't even think of trying to fukk around with tony having my money.



But in chat, I wouldn't ask for Tony, I'd just ask the random person that you are assigned to.

Then if any problems arise...You tell tony, that you asked his customer service staff if you can play at the racebook, they said yes...And then when/if Tony fires back, let him know kindly maybe he should hire people that have a fukkin clue then.

But I'm guessing there will be no problem after he knows that you asked and they said yes...It's not like you just went in there and did it knowing it was wrong.

[tony_come]

Gates is right, keep it simple

[davidchong]

After 30 minutes in chat, cs confirms both racebooks are not allowed for me. GL All... there a good bet at Aqueduct Race 4, horse no. 5 Anns Smart Dancer 7-2 M.L.

[ngates815]

After 30 minutes in chat, cs confirms both racebooks are not allowed for me. GL All... there a good bet at Aqueduct Race 4, horse no. 5 Anns Smart Dancer 7-2 M.L.

Sucks, but better to find out before you wagered any money and had it taken from you.

[TheMoneyShot]

Talk to God before you play.

[SportsMushroom]

Shouldn't be a problem and if they try to cause a problem, should be an open and shut case for SBR to have them pay you, since you have the chat log specifically asking if you can play and them saying yes.

hahahahahahahah, yeah right

http://forum.sbrforum.com/sportsbooks-industry/2034898-5dimes-screw-up-my-expense-attention-sport-bettors-beware.html?highlight=5dimes

player plays a bad line, goes on live chat twice and tells them so, both times he is assured the odds are correct


he build it up to 44,000, then 5dimes remembers 'oh you bet a bad line' they not only confiscate the winnings from the bad line but the whole balance

he has the chat transcripts yet sbr sides with 5dimes stealing his money

so what you told him to do is bad

he'll deposit, win, tony will take his money and sbr will tell him to not mess with their sponsor



in the good ol' days, if tony was not getting his way he would tell the player he is god and he can do whatever he likes, nowadays sbr is doing that for him, going around telling people not to mess with god when 5dimes crosses them

[Trident]

in the good ol' days, if tony was not getting his way he would tell the player he is god and he can do whatever he likes, nowadays sbr is doing that for him, going around telling people not to mess with god when 5dimes crosses them

He lost me as as a customer with his I am God and will do what I want attitude.

[wrongturn]

Not as negative as sportsbmushroom, but there is no doubt that, when dealing with 5dimes, chat log or phone log with CS won't help your case if the answer didn't come from GM himself. And there is also higher chance in this book, even it could be very slim, compared to other books, that after a bad season, he could simply say F it, and pull a BI.

[looneytunes]

hahahahahahahah, yeah right

http://forum.sbrforum.com/sportsbooks-industry/2034898-5dimes-screw-up-my-expense-attention-sport-bettors-beware.html?highlight=5dimes

player plays a bad line, goes on live chat twice and tells them so, both times he is assured the odds are correct


he build it up to 44,000, then 5dimes remembers 'oh you bet a bad line' they not only confiscate the winnings from the bad line but the whole balance

he has the chat transcripts yet sbr sides with 5dimes stealing his money

so what you told him to do is bad

he'll deposit, win, tony will take his money and sbr will tell him to not mess with their sponsor



in the good ol' days, if tony was not getting his way he would tell the player he is god and he can do whatever he likes, nowadays sbr is doing that for him, going around telling people not to mess with god when 5dimes crosses them

you failed to mention all the payouts he recieved before error was discovered. But maybe mixing in some facts would confuse your point.

[nosniboR11]

do not play offshore, especially at 5dimes

[SportsMushroom]

you failed to mention all the payouts he recieved before error was discovered. But maybe mixing in some facts would confuse your point.

er, he only got 10,000 out, 5 dimes stole 32-34000 from him, you are acting like that makes a difference if its 30 or 40 thousand

oh and you forgot to mention that they had the audacity to ask for 'their' 10,000 back, thats how arrogant they are, they rob you and then ask you to pay them


why cant these things happen to douchebags like you instead of good people?

[ngates815]

er, he only got 10,000 out, 5 dimes stole 32-34000 from him, you are acting like that makes a difference if its 30 or 40 thousand

oh and you forgot to mention that they asked for 'their' 10,000 back


why cant these things happen to douchebags like you instead of good people?

He's the one who bet the bad line...If every other book had it at a completely different line, why would he even risk the bet and take a shot and just hope all was well.

I don't trust much of the complaints from people on here. Most of the time when they are bitching about a book, it's because they tried taking a shot at the book and got caught eventually.

I've had ZERO problems at any book...I don't bet shady lines when I see them...I don't complain about every little thing. I bet, I lose and reload, I win and request payout. Pretty simple to follow some easy rules and therefore have zero problems.

The guy you mentioned could very well be leaving things out because he's posting it on a forum and wants others to agree with him. I didn't read the thread so who knows...But if he has all the chat logs and everything confirming that he told the 5dimes that the line was bad and they confirmed that it wasn't and he could bet it, then I see no reason why they couldn't get him the money he's owed. He could of just said that they confirmed it and he never actually asked....Unless SBR posted up and said yes he sent us the logs and 5dimes confirmed that he asked them about the line and they said it was good, and then SBR sided with 5dimes yes that's crazy, but very unlikely that's how it all went down.

[Spedizzo]

If 5Dimes closes the chat on you it's probably cause trying to understand your typing is like trying to decypher hieroglyphics.

The motherfukkers working at 5Dimes are underpaid Costa Rican women, not scholars in the study of ancient Mayan civilization.

[looneytunes]

why cant these things happen to douchebags like you instead of good people?

its all perspective. Not everything is as its presented.

[SportsMushroom]

He's the one who bet the bad line...If every other book had it at a completely different line, why would he even risk the bet and take a shot and just hope all was well.

I don't trust much of the complaints from people on here. Most of the time when they are bitching about a book, it's because they tried taking a shot at the book and got caught eventually.

I've had ZERO problems at any book...I don't bet shady lines when I see them...I don't complain about every little thing. I bet, I lose and reload, I win and request payout. Pretty simple to follow some easy rules and therefore have zero problems.

The guy you mentioned could very well be leaving things out because he's posting it on a forum and wants others to agree with him. I didn't read the thread so who knows...But if he has all the chat logs and everything confirming that he told the 5dimes that the line was bad and they confirmed that it wasn't and he could bet it, then I see no reason why they couldn't get him the money he's owed. He could of just said that they confirmed it and he never actually asked....Unless SBR posted up and said yes he sent us the logs and 5dimes confirmed that he asked them about the line and they said it was good, and then SBR sided with 5dimes yes that's crazy, but very unlikely that's how it all went down.

he did send the logs to sbr, sbr doesnt give weight to details such as proof

look at other similar threads, when the player is hiding something sbr makes sure to include it in the very first post to make sure people see it, its important for them to protect their cash cow

if there was something else you needed to know that went the way of the book sbr would have let you know, you can be sure of that

and in any case his balance was 33,000, take out the 3,000 of the bad line thats still 30,000 they owe him

as far as I am concerned they should pay him all 33,000. I dont get it, guy wanted to make a bet, he made sure it was a good line and bet it. he asked once and was told it was a good line, he asked twice and was told it was a good line, what else was the guy supposed to do? people that want to take advantage of a bad line dont inform the book about the line before betting it. people that want to cheat you however comb through your betting history trying to find an excuse to not pay you, knowing that if you dare talk their lackies at sbr will spin it against you

[ngates815]

I'll go ahead and take your word for it. From what you're saying, it sounds like he should be paid.

I'll still be playing at 5dimes though, as it doesn't matter to me that he has been stiffed by them.

[SportsMushroom]

I'll go ahead and take your word for it. From what you're saying, it sounds like he should be paid.

I'll still be playing at 5dimes though, as it doesn't matter to me that he has been stiffed by them.

I didnt say dont play at 5dimes, how can you not, its not like US players have a lot of choices


but your stance saddens me, it doesnt affect you that 5dimes is stiffing players left and right? first of all it should bother you as a matter of principle, and even if you are as selfish as you portray yourself to be you should still be worried because you might be next

that is what bothers me on this forum, there have been a dozen complaints about 5dimes in a matter of a few days yet people dont care because it doesnt affect them, and that just gives 5dimes the green light to keep doing it because they dont feel any repercutions, until one day its your turn and then you will be singing a different tune

[ngates815]

If I saw a bad line, I would run away from it and never think of betting it or let alone getting on to ask if it's a bad line.


Like I said, I'm sure most of the complaints on here the people don't give out every single detail. Most people just tell enough to get the forum to believe than leave it at that. Who knows. If the book stole 40K from me, I'm sure there are other people/forums to talk to that would see it your way and everyone would be talking about. It wouldn't just die down, every forum would be ragging on 5dimes, so there has to be something there that wasn't told.


And I won't have a problem with 5dimes, because the only thing I do is sports bet and I'm not into taking shots, I follow the rules. Only thing I could ever complain about is a slow pay and it's been about a year since I last remember it taking more than 4 days to receive money.

[benandjerry]

ngates I agree with you that you can never be sure the whole story is told. This was discussed at other forums (at least one), the guy wasnt even aware of SBR but was redirected to post here.

Again, always hard to tell if there is more to the story, but the way SBR and 5d handled it was really actually downright bad.

For the record, 5d has never done me wrong and I'm pleased with them as well.

[Alluvada143]

@ Davidchong... Stay away from racebook in 5dimes, it may be a test by Tony to see if you are going to bite the rotten racebook apple

[QuantumLeap]

Yes, I would for sure ask and document the chat log.

I wouldn't even think of trying to fukk around with tony having my money.

That's one reason I don't play there anymore.

[no1here]

I don't trust God

[Petey Wheatstraw]

I think if you don't get ok from God to play in racebook you are playing with fire.

Tony is actually very fair. Just don't f**k with him.
Maybe the racebook just had a glitch.
My recommendation carry on and be respectful to the Costa Rican CSR's and especially Tony and you shall have no problem.

5 Dimes is the best wagering median on this planet, hands down.

[indio]

he did send the logs to sbr, sbr doesnt give weight to details such as proof

look at other similar threads, when the player is hiding something sbr makes sure to include it in the very first post to make sure people see it, its important for them to protect their cash cow

if there was something else you needed to know that went the way of the book sbr would have let you know, you can be sure of that

and in any case his balance was 33,000, take out the 3,000 of the bad line thats still 30,000 they owe him

as far as I am concerned they should pay him all 33,000. I dont get it, guy wanted to make a bet, he made sure it was a good line and bet it. he asked once and was told it was a good line, he asked twice and was told it was a good line, what else was the guy supposed to do? people that want to take advantage of a bad line dont inform the book about the line before betting it. people that want to cheat you however comb through your betting history trying to find an excuse to not pay you, knowing that if you dare talk their lackies at sbr will spin it against you

The guy got mistakenly 7000-1 odds on a .59 cent bet that should have paid 70-1, so he takes the $3,000+ he gets paid in error, and runs it up to 40k by free rolling, and even withdraws 11k. And not only does he keep the 11k, he wants more. And morons like you think he is OWED money? This wasn't a line question, or a subjective odds question, this was a standard pleaser that was paid 100x more in error.

People as stupid as you need to be sterilized to prevent the spread of inferior genes.

[benandjerry]

The guy got mistakenly 7000-1 odds on a .59 cent bet that should have paid 70-1, so he takes the $3,000+ he gets paid in error, and runs it up to 40k by free rolling, and even withdraws 11k. And not only does he keep the 11k, he wants more. And morons like you think he is OWED money? This wasn't a line question, or a subjective odds question, this was a standard pleaser that was paid 100x more in error.

People as stupid as you need to be sterilized to prevent the spread of inferior genes.

The problem is 1. you cant prove he wouldnt have made those bets regardless since he was max depositing every day till CS said there was no need for it, 2. had he lost instead of won you can be sure as shit they wouldnt have void the lost wagers but rather demanded the money back, there own rules even publicly states so (and states that he should have been paid here...).

Calling people names without being able to back yourself up without anything but your speculative opinion makes you look like nothing but a shill as people like to call them around here.

[Easy-Rider 66]

5d race book is the best offshore option imo. Solid rebates and a plus 10% option as well on winning wagers. 25 cents minimums.

[ChicagoBlackhawk]

Tried 5 dimes poker room out. After realizing how high the rake is...called to inquire.
Was put on hold for 5 minutes with no return....hung up on twice, and hounded for account info the next time......all for a simple question

Now if it is such a simple question, answer me why they could not and would not answer this. The only answer they would repeat is it is a 3rd party software.....If you guys put your name on the software, dont you think you can answer a simple question about how you make money?

Stay away from these crooks. the customer service department is the biggest joke in the industry. bunch of children answering calls.

[evo34]

there have been a dozen complaints about 5dimes in a matter of a few days

According to you, how many are in a dozen?

Exaggerators do not help anyone.

[SportsMushroom]

Exaggerators do not help anyone.

Im assuming you are talking about the people that talk about how good and honest 5dimes is