No choice but to bring this up again - the BOL family of books gets worse and worse

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  • mathdotcom
    SBR Posting Legend
    • 03-24-08
    • 11689

    #1
    No choice but to bring this up again - the BOL family of books gets worse and worse
    Issue 1: late August, sportsbetting/BOL put a $50 freeplay in everyone's account. September 4 they send an e-mail out to players offering a 50% or 100% bonus with the following terms:

    *Terms and conditions: 1. A minimum deposit of $50.00 is required to qualify for this bonus. 2. The maximum bonus is $900.00. 3. There is a 10x (ten time) rollover requirement associated with this bonus. 4. In order to receive this bonus you must use the promocode”50BACK” in the cashier while making your deposit. 5. This promotion expires on September 8th, 2012 at 11:59pm (ET). 6. This promotion is by invitation only and non-transferrable. 7. BetOnline reserves the right to modify or discontinue this promotion at their discretion. 8. Standard terms and conditions apply to all bonuses, please see website Rules for details. 9. This offer is valid only once per account. 10. This promotion cannot be combined with any other offer. 11. No withdrawal can be made for 30 days after the bonus has been credited to your account. 11. This offer is not valid if you’ve taken advantage of another 50% free play offer within the last 30 days.

    These terms conveniently omit the two most important terms that would apply to probably 95% of accounts:- not eligible if balance in account
    - not eligible if freeplay or pending freeplay in account

    So basically you're only eligible if you bet and lost your freeplay in a matter of 7 days. They duped a number of posters (let alone how many countless others) into depositing for no bonus, and would not refund the deposit. Here is just one thread about it: http://forum.sbrforum.com/sportsbook...y-deposit.html

    Issue 2:
    they continue to put freeplays into players' accounts. I had $100 added to mine on Friday. It took me two days of hounding them to get them to remove it. Why remove it? Because if you have a freeplay or pending freeplay wager, you cannot request a withdrawal:
    Corrections Required

    • Existing freeplay balance o(r) freeplay pending wager.
    Imagine if someone Aug27 had bet their freeplay on an NFL Futures bet. They would not be able to withdraw until 2013.

    After finally getting the freeplay removed from my account last night, I log in this morning and there is a new $50 freeplay in there. Here we go again -- it will probably be days before I get this one removed.

    Issue 3: No b2b's until you have used 2 alternative payout methods first. What BS is this, especially at sportsbetting where players who were not interested in being part of BOL were forced into it and their ridiculous terms.

    Issue 4: Debate all you want about Lowvig's affiliation with BOL, but Lowvig has still not paid out the full balance they owed me dating back to April (http://forum.sbrforum.com/players-ta...t-deleted.html). They owed 16k and did process an 8k B2B to CRIS after SBR John intervened. Now they refuse to B2B the remaining 8K and will not provide a reason why. Here we go again.

    SBR can rate BOL however they want, but I would advise posters to start trying to get their money out sooner rather than later as the process can take a lot longer than you expect.

    mathy
  • High3rEl3m3nt
    SBR Hall of Famer
    • 09-28-10
    • 8022

    #2
    WOW...had no idea this book pulled this kind of stuff on players. Especially giving the freeplay so that players can't make a withdrawl. I gotta ask, why do you play there? Are you looking to get out soon?
    Comment
    • Megatron81lions
      SBR Sharp
      • 10-22-11
      • 329

      #3
      You have to deposit 50 beforr they will even proccess a withdrawal which just seems fishy. I would like to hear if ANYONE has been paid off of the freeplay. I think their tatic is to get u to deposit then stall out with the verification process. You also have to rollover your deposit. Everything about this seems wrong. they just keep shipping freeplays and I want sbr to comment on this, do they think its ok to continually trick their customers with fine print and shady actions?
      Comment
      • mathdotcom
        SBR Posting Legend
        • 03-24-08
        • 11689

        #4
        Originally posted by High3rEl3m3nt
        WOW...had no idea this book pulled this kind of stuff on players. Especially giving the freeplay so that players can make a withdrawl. I gotta ask, why do you play there? Are you looking to get out soon?
        I've been trying to get out of the entire BOL set of books since April. And I tried to get out of sportsbetting as soon as rumors came out that they were being bought by BOL, but no luck.
        Comment
        • High3rEl3m3nt
          SBR Hall of Famer
          • 09-28-10
          • 8022

          #5
          I think it's a small miracle that I deposited on to 5dimes by chance and was able to avoid the situation you are in. I went with 5dimes before I stepped foot onto SBR.
          Comment
          • HedgeHog
            SBR Posting Legend
            • 09-11-07
            • 10128

            #6
            Originally posted by Megatron81lions
            You have to deposit 50 beforr they will even proccess a withdrawal which just seems fishy. I would like to hear if ANYONE has been paid off of the freeplay. I think their tatic is to get u to deposit then stall out with the verification process. You also have to rollover your deposit. Everything about this seems wrong. they just keep shipping freeplays and I want sbr to comment on this, do they think its ok to continually trick their customers with fine print and shady actions?
            I do too. Do you think a NON-sponsor book would be allowed to get away with this bait and switch BS? Time for SBR to earn their monthly hush money and get some answers from BOL about shady shit like this.
            Comment
            • Megatron81lions
              SBR Sharp
              • 10-22-11
              • 329

              #7
              All they are gonna say is same old "you have to read the terms and conditions. It clearly states the rules"

              duping sbr customers shouldnt be tolerated no matter how much they pay
              Comment
              • SBR Lou
                BARRELED IN @ SBR!
                • 08-02-07
                • 37863

                #8
                math,

                I know you like to mix BOL with LowVig, but you're talking about two different issues from two different companies in one post.

                We'll follow up on the LowVig complaint, since your details are already on file. If you have any other issues with any other sportsbooks, please submit a complaint as normal.
                Comment
                • wrongturn
                  SBR MVP
                  • 06-06-06
                  • 2228

                  #9
                  I have accounts at both, and they put free plays in both without my approval. If they give out surprising free plays like that without condition, that would be a great service to players. But it is not. It stops payout request and requires deposit and rollover. I hope SBR will discuss with BOL group to ask them stop such practice. It is really embarrassing to SBR rating if they keep doing such things.
                  Comment
                  • BAUS
                    SBR MVP
                    • 08-10-05
                    • 2191

                    #10
                    Sportsbetting.ag was better before BOL took them over. Way better.

                    BAUS
                    Comment
                    • BAUS
                      SBR MVP
                      • 08-10-05
                      • 2191

                      #11
                      Another thing they may want to fix is the link to "Payout limits and fees". It opens a pop up box which normally should list this info, but it hasn't been working properly for at least a week.

                      BAUS
                      Comment
                      • mathdotcom
                        SBR Posting Legend
                        • 03-24-08
                        • 11689

                        #12
                        My post was made more as a comment than a specific complaint or as an SBR call to action.

                        Up to the posters to make up their minds on the LV/BOL association. Can consider issue #4 entirely separately if you like.

                        But I really do think BOL's "business practices" are among the shadiest in the business.

                        I almost respect a book more that says 'Sorry, but I'm going to slow pay you for 3 months', rather than one that makes you jump through all these hoops to even be able to request a payout. They may as well ask you to send them a video of you beating Tetris on Level 10 before requesting a payout. I guess I shouldn't give them any ideas...
                        Comment
                        • yisman
                          SBR Aristocracy
                          • 09-01-08
                          • 75682

                          #13
                          BOL emailed me to say "we hope you enjoyed your $50 freeplay."

                          It was a $25 freeplay.

                          I e-mailed their CS but did not receive a reply.
                          [quote=jjgold;5683305]I win again like usual
                          [/quote]

                          [quote=Whippit;7921056]miami won't lose a single eastern conference game through end of season[/quote]
                          Comment
                          • mathdotcom
                            SBR Posting Legend
                            • 03-24-08
                            • 11689

                            #14
                            I think asking the player to beat Mike Tyson's Punch Out is at least a more reasonable request

                            Comment
                            • durito
                              SBR Posting Legend
                              • 07-03-06
                              • 13173

                              #15
                              Originally posted by SBR Lou
                              math,

                              I know you like to mix BOL with LowVig, but you're talking about two different issues from two different companies in one post.

                              We'll follow up on the LowVig complaint, since your details are already on file. If you have any other issues with any other sportsbooks, please submit a complaint as normal.
                              How can you be this stupid?

                              Why does the line move at BOL when I bet at LowVig?

                              Why does LowVig accept Neteller deposits to BOL's account?

                              Why do I get emails from BOL addressed to my LowVig account number?
                              Comment
                              • MadTiger
                                SBR MVP
                                • 04-19-09
                                • 2724

                                #16
                                Originally posted by mathdotcom
                                I've been trying to get out of the entire BOL set of books since April. And I tried to get out of sportsbetting as soon as rumors came out that they were being bought by BOL, but no luck.
                                Bustout-transfer that shit.

                                (I came up with the name a few years ago on another forum, but the game has been around forever. Bet underdog side with BOL, bet favorite side with another book you have a sufficient balance with, and you are out, minus the vig. Unless a miracle happens, and the 14-point dog wins. It will probably be less than a fee for a "regular" withdrawal.)
                                Comment
                                • mathdotcom
                                  SBR Posting Legend
                                  • 03-24-08
                                  • 11689

                                  #17
                                  Originally posted by MadTiger
                                  Bustout-transfer that shit.

                                  (I came up with the name a few years ago on another forum, but the game has been around forever. Bet underdog side with BOL, bet favorite side with another book you have a sufficient balance with, and you are out, minus the vig. It will probably be less than a fee for a "regular" withdrawal.)
                                  Let me guess, it took you 6 years to graduate high school
                                  Comment
                                  • cloverfield
                                    SBR Wise Guy
                                    • 12-24-10
                                    • 862

                                    #18
                                    I just made a post about this before reading this thread.
                                    They just put ANOTHER $50 FP in my account. I had another one credited on August 26th. One of the Terms on the new offer is that its not valid if you've received another $50 FP in your account in the last 30 days.

                                    I asked live chat and they confirmed that it's still valid for me..and I had him confirm twice..
                                    Comment
                                    • HedgeHog
                                      SBR Posting Legend
                                      • 09-11-07
                                      • 10128

                                      #19
                                      Originally posted by SBR Lou
                                      math,

                                      I know you like to mix BOL with LowVig, but you're talking about two different issues from two different companies in one post.

                                      We'll follow up on the LowVig complaint, since your details are already on file. If you have any other issues with any other sportsbooks, please submit a complaint as normal.
                                      How about addressing the BOL free-play? Maybe you can ask someone there how to collect on it. Say I ccomplete my RO on their $50FP and run my account to $1000. Now I have to send them $50 before I request my payout, really? OK, and what's the rollover now--is it just on the $50 or is everything up for a new RO? This is your fukkin sponsor, so how about clearing up the details on one of the most fukked up offers I've seen?

                                      Here it is:

                                      Dear tom, To celebrate next week’s start of the 2012 football season and to thank you for sending your action our way in the past, we loaded your BetOnline.ag account with a $50.00 sports free play.
                                      You don’t need to deposit to use your $50.00; simply log in to BetOnline.ag (username:xxxxxx). If you haven’t logged in since we made our move over to .AG, you’ll be asked to confirm your account details; it will only take you a couple of minutes.
                                      Once you confirm your details, fire away with your $50.00 free play. Use it on this week’s Michigan (+12.5) vs. Alabama game, the Cowboys (+3.5) vs. Giants NFL opener in a couple weeks, or just about anything else on the betting board.** Just use it now, because it expires on Thursday, August 30th at 11:59pm (ET).
                                      While enjoying your complimentary $50.00, you’ll see all of the significant improvements we’ve made to our product since moving to BetOnline.ag…
                                      Our props offering has nearly doubled… we open our lines before the competition… we offer the most games to bet on Live…our poker room is busier than ever… and we just added a Live Casino with living, breathing, and attractive female dealers.
                                      And we still have the biggest reload bonus and the most deposit and payout methods around.
                                      Don’t pass up your chance to make your college and NFL Week 1 bets ‘on the house’. Head over to BetOnline.ag right now and you’ll be making your risk-free plays in a matter of minutes.
                                      Enjoy your $50.00!




                                      S. Francis
                                      Director of Player Services
                                      *Terms and conditions: 1. This promotion is by invitation only and is non-transferable. 2. There is a 6x (six times) rollover requirement associated with this promotion. 3. The $50.00 free play must be used by Thursday, August 30th, 2012 at 11:59 pm (ET). 4. A deposit of at least $50.00 must be made in order to make a withdraw. 6. BetOnline reserves the right to modify or discontinue this promotion at their discretion. 7. Standard terms and conditions apply to all bonuses, please see website Rules for details.
                                      **Odds subject to change, click here for the latest.
                                      Comment
                                      • MadTiger
                                        SBR MVP
                                        • 04-19-09
                                        • 2724

                                        #20
                                        Originally posted by mathdotcom
                                        Let me guess, it took you 6 years to graduate high school
                                        Let me guess: you don't have a genius IQ.
                                        Comment
                                        • mathdotcom
                                          SBR Posting Legend
                                          • 03-24-08
                                          • 11689

                                          #21
                                          Originally posted by MadTiger
                                          Let me guess: you don't have a genius IQ.
                                          It's high enough to realize that favorites don't always win dummy
                                          Comment
                                          • MadTiger
                                            SBR MVP
                                            • 04-19-09
                                            • 2724

                                            #22
                                            Originally posted by mathdotcom
                                            It's high enough to realize that favorites don't always win dummy
                                            I edited my post to add in the OBVIOUS, since I knew someone would be an ass. I just didn't think you would bother. I was wrong.

                                            Of course, there is a risk. You minimize by the play you select. That is the point. Done with you. Go, uh, do something. Bye. I hope BOL has your money until 2099.
                                            Comment
                                            • wrongturn
                                              SBR MVP
                                              • 06-06-06
                                              • 2228

                                              #23
                                              Originally posted by MadTiger
                                              Bustout-transfer that shit.

                                              (I came up with the name a few years ago on another forum, but the game has been around forever. Bet underdog side with BOL, bet favorite side with another book you have a sufficient balance with, and you are out, minus the vig. Unless a miracle happens, and the 14-point dog wins. It will probably be less than a fee for a "regular" withdrawal.)
                                              Yeah? Have you successfully converted monopoly money into real money with method like that?
                                              Comment
                                              • mathdotcom
                                                SBR Posting Legend
                                                • 03-24-08
                                                • 11689

                                                #24
                                                It is obvious. But you still don't get it. Thanks for stopping by.
                                                Comment
                                                • Fishhead
                                                  SBR Aristocracy
                                                  • 08-11-05
                                                  • 40179

                                                  #25
                                                  Originally posted by MadTiger
                                                  I edited my post to add in the OBVIOUS, since I knew someone would be an ass. I just didn't think you would bother. I was wrong.

                                                  Of course, there is a risk. You minimize by the play you select. That is the point. Done with you. Go, uh, do something. Bye. I hope BOL has your money until 2099.


                                                  *Fishhead has advised SBR to deduct 2099 SBR PTs from MadTiger
                                                  Comment
                                                  • BAUS
                                                    SBR MVP
                                                    • 08-10-05
                                                    • 2191

                                                    #26
                                                    Originally posted by MadTiger
                                                    I edited my post to add in the OBVIOUS, since I knew someone would be an ass. I just didn't think you would bother. I was wrong.

                                                    Of course, there is a risk. You minimize by the play you select. That is the point. Done with you. Go, uh, do something. Bye. I hope BOL has your money until 2099.
                                                    We could have all put our BOL balances on AZ Cardinals +550 on Sunday to beat New England, and bet Patriots -600 elsewhere. Would that have "minimized the play you select"? It's playing with fire.

                                                    BAUS
                                                    Comment
                                                    • ApricotSinner32
                                                      Restricted User
                                                      • 11-28-10
                                                      • 10648

                                                      #27
                                                      Heard they owed a player 15,000. Been 6 moths now.
                                                      Comment
                                                      • ronald
                                                        SBR MVP
                                                        • 10-31-05
                                                        • 4919

                                                        #28
                                                        Originally posted by SBR Lou
                                                        math,

                                                        I know you like to mix BOL with LowVig, but you're talking about two different issues from two different companies in one post.

                                                        We'll follow up on the LowVig complaint, since your details are already on file. If you have any other issues with any other sportsbooks, please submit a complaint as normal.
                                                        Oh boy.......
                                                        Comment
                                                        • ronald
                                                          SBR MVP
                                                          • 10-31-05
                                                          • 4919

                                                          #29
                                                          Originally posted by BAUS
                                                          Sportsbetting.ag was better before BOL took them over. Way better.

                                                          BAUS
                                                          I have not played at BOL in years but I agree with BAUS that Sportsbetting.com was a Top 3 book for profit-oriented punters before they got bought by BOL.
                                                          Comment
                                                          • ronald
                                                            SBR MVP
                                                            • 10-31-05
                                                            • 4919

                                                            #30
                                                            Originally posted by MadTiger
                                                            Bustout-transfer that shit.

                                                            (I came up with the name a few years ago on another forum, but the game has been around forever. Bet underdog side with BOL, bet favorite side with another book you have a sufficient balance with, and you are out, minus the vig. Unless a miracle happens, and the 14-point dog wins. It will probably be less than a fee for a "regular" withdrawal.)
                                                            I tried this once at a shitt book many years ago. Had a balance of $800. Bet it on a big dog to try to scalp it out (+375). Dog won. My balance grew to $3000. I never got paid.

                                                            Don't post such stupid "bustout-transfer" garbage. You might actually cost someone money. Dummy.
                                                            Comment
                                                            • ronald
                                                              SBR MVP
                                                              • 10-31-05
                                                              • 4919

                                                              #31
                                                              Originally posted by Fishhead
                                                              *Fishhead has advised SBR to deduct 2099 SBR PTs from MadTiger
                                                              Fishhead is back posting!!!!!!
                                                              Comment
                                                              • jjgold
                                                                SBR Aristocracy
                                                                • 07-20-05
                                                                • 388179

                                                                #32
                                                                Worst Books in the world

                                                                STAY AWAY
                                                                Comment
                                                                • HedgeHog
                                                                  SBR Posting Legend
                                                                  • 09-11-07
                                                                  • 10128

                                                                  #33
                                                                  Originally posted by jjgold
                                                                  Worst Books in the world

                                                                  STAY AWAY
                                                                  You do realize that Betonline is still an SBR sponsor, right?
                                                                  Comment
                                                                  • wrongturn
                                                                    SBR MVP
                                                                    • 06-06-06
                                                                    • 2228

                                                                    #34
                                                                    Not to mention they sent DHL letter for a promotion that was also expired days before it arrives. They could have saved that mass mailing money for some real payout. It is a disarray over there.
                                                                    Comment
                                                                    • ronald
                                                                      SBR MVP
                                                                      • 10-31-05
                                                                      • 4919

                                                                      #35
                                                                      Originally posted by HedgeHog
                                                                      You do realize that Betonline is still an SBR sponsor, right?
                                                                      Coach is not a company guy.

                                                                      He knows his talents can transform any gambling forum.
                                                                      Comment
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