Hello all,
I registered on the slotsafari bookie.
After limiting my stakes, they decided today to cancel all my bets and my withdrawal.
My balance is then zero.
I didn't take any bonuses. I was just a winner.
here is the explanation of the site:
"Bruce (12:53:27): I want to inform you that your withdrawal and funds have been deducted according to the terms and conditions : 9.11 Company reserves the right to withhold any withdrawal request, which includes to remove all bonuses or winnings in the case of Irregular Play in case of the followings:
Placing total bets equal to or greater than 30% of the value of the smallest deposit currently in play. Including purchasing in-game features including but not limited to free spins with a total bet amount of 30% or greater than the value of the deposit.
Placing wagers that are 30% or more than the value of the bonus (the smallest one among them) currently in play within the bonus wagering requirements are fulfilled.
Placing total bets equal to or greater than 30% of the value of the smallest Cashback Bonus currently in play.
Purchasing in-game features including but not limited to free spins with a total bet amount of 30% or greater than the value of the deposit or bonus (the smallest one among them) currently in play.
Switching the game category from Slots to Table or Other games while betting using the bonus amount before the bonus wagering requirements are filled.
Placing total bets equal to or greater than 30% of the sum of the comp points redeemed.
Bets equal to zero, hedge betting or low margin bets. They will all be considered as Irregular Play.
Using systems and strategies such as: Martingale, double-up, one number betting , e.t.c . Also abusing the in-game bonus features. Should you be found to be using any strategy, your winnings will be voided, and your account permanently closed.
Please note that all terms related to maximum bet or cut winnings is for all products."
It's an abusive situation 😭😭
What can I do ?
Thanks
Seb
I registered on the slotsafari bookie.
After limiting my stakes, they decided today to cancel all my bets and my withdrawal.
My balance is then zero.
I didn't take any bonuses. I was just a winner.
here is the explanation of the site:
"Bruce (12:53:27): I want to inform you that your withdrawal and funds have been deducted according to the terms and conditions : 9.11 Company reserves the right to withhold any withdrawal request, which includes to remove all bonuses or winnings in the case of Irregular Play in case of the followings:
Placing total bets equal to or greater than 30% of the value of the smallest deposit currently in play. Including purchasing in-game features including but not limited to free spins with a total bet amount of 30% or greater than the value of the deposit.
Placing wagers that are 30% or more than the value of the bonus (the smallest one among them) currently in play within the bonus wagering requirements are fulfilled.
Placing total bets equal to or greater than 30% of the value of the smallest Cashback Bonus currently in play.
Purchasing in-game features including but not limited to free spins with a total bet amount of 30% or greater than the value of the deposit or bonus (the smallest one among them) currently in play.
Switching the game category from Slots to Table or Other games while betting using the bonus amount before the bonus wagering requirements are filled.
Placing total bets equal to or greater than 30% of the sum of the comp points redeemed.
Bets equal to zero, hedge betting or low margin bets. They will all be considered as Irregular Play.
Using systems and strategies such as: Martingale, double-up, one number betting , e.t.c . Also abusing the in-game bonus features. Should you be found to be using any strategy, your winnings will be voided, and your account permanently closed.
Please note that all terms related to maximum bet or cut winnings is for all products."
It's an abusive situation 😭😭
What can I do ?
Thanks
Seb