[WARNING] All Nitrobetting.eu and Mynitro.io Issues
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Still waiting for 39.75 mbtc withdrawal. It’s evident that their email box is being monitored and replied by AI. It’s the same rotation of canned messages. -
Here is the latest response. I think it’s important to keep talking and not let it go so others don’t get scammed:
“Hello,
Thank you for checking in regarding your 39.75 mBTC withdrawal request.
At this time, there has been no new update. Your withdrawal remains under review with the Processing Team and is still active in the queue.
You can monitor the status at any time in the Deposit/Payout section of your account, and you will be notified immediately once there is progress.
We appreciate your continued patience.
Best regards,
Joseph A.
CS Team.”Leave a comment:
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I've been waiting for a 25mBtc payout since 12/5/24.Originally posted by KG123UserID: NIT106529
Pending Withdrawal: 39.75 mBTC
Total Account Balance: 120 mBTC
Last Successful Withdrawal: April 2025
I am posting this as a formal warning to the community regarding Nitrobetting.eu (mynitro.io).
I have been unable to successfully withdraw any funds from this platform since April 2025.
Currently, I have a pending withdrawal for 39.75 mBTC, but more importantly, my total remaining balance on the site is 120 mBTC.
The Pattern of Deception: For nearly a year, I have engaged with their customer service repeatedly. Every single inquiry is met with the same script:"The technical team is working on it.""Please be patient, your request is in the queue.""We are experiencing high volumes/technical updates."The Reality:It has been 10 months. There is no "technical update" in the world that prevents a Bitcoin transaction for 300+ days. It has become clear that Nitrobetting is using these canned responses as a stall tactic to avoid paying out larger balances.
I am calling on the Nitrobetting (mynitro.io) representative here to address this. I will not stop updating this thread and sharing my experience across gambling watchdogs until my 120 mBTC balance is made accessible.
I have 278mBTC in my account.
Andrew keeps blowing smoke up my ass.Leave a comment:
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Still waiting on 39.75 withdrawal. No further progress is being made thus far.Leave a comment:
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Now 10 months and counting for me......
This is their latest reply.......took 3 times emailing this time before they replied with this:
Hello,
Thank you for reaching out to us, and we sincerely apologize for the ongoing delay and frustration this has caused.
At this time, there is no further information available regarding your request. Please note that our Processing Team does not operate on weekends, and reviews are conducted during their regular business days only.
We understand how concerning this delay is, and your case remains with the appropriate department for handling. As soon as there is any update available, you will be notified accordingly.
We truly appreciate your patience. If there is anything else we can assist you with, please let us know.
Best regards,
Joseph A.
CS Team😡 1👎 1Leave a comment:
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Payment team consists of about 0.75* employeesOriginally posted by KG123Here is the latest reply from MyNitro.io in regards to my withdrawal (Andrew):
2-16-26:
“Thanks for waiting, your request is still pending and awaiting the necessary reviews before it can be resolved; for now we do not have an ETA we can share. I will send our payment team a reminder about your request. Rest assured, they will do their best to complete the needed process as soon as possible.”
Last successful withdrawal: April 2025
(*I tend to think they have someone in that 'team' but there's also a chance that Nitro is a 3-4 man operation and 2 of them are women in the new ads)Leave a comment:
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Just a heads up, I tried emailing them here and no response:
help@nitrobetzone.com. Still waiting for 39.75 mbtc withdrawalLeave a comment:
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Here is the latest reply from MyNitro.io in regards to my withdrawal (Andrew):
2-16-26:
“Thanks for waiting, your request is still pending and awaiting the necessary reviews before it can be resolved; for now we do not have an ETA we can share. I will send our payment team a reminder about your request. Rest assured, they will do their best to complete the needed process as soon as possible.”
Last successful withdrawal: April 2025Leave a comment:
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UserID: NIT106529
Pending Withdrawal: 39.75 mBTC
Total Account Balance: 120 mBTC
Last Successful Withdrawal: April 2025
I am posting this as a formal warning to the community regarding Nitrobetting.eu (mynitro.io).
I have been unable to successfully withdraw any funds from this platform since April 2025.
Currently, I have a pending withdrawal for 39.75 mBTC, but more importantly, my total remaining balance on the site is 120 mBTC.
The Pattern of Deception: For nearly a year, I have engaged with their customer service repeatedly. Every single inquiry is met with the same script:"The technical team is working on it.""Please be patient, your request is in the queue.""We are experiencing high volumes/technical updates."The Reality:It has been 10 months. There is no "technical update" in the world that prevents a Bitcoin transaction for 300+ days. It has become clear that Nitrobetting is using these canned responses as a stall tactic to avoid paying out larger balances.
I am calling on the Nitrobetting (mynitro.io) representative here to address this. I will not stop updating this thread and sharing my experience across gambling watchdogs until my 120 mBTC balance is made accessible.👍 1Leave a comment:
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My request for withdrawal was made before the NFL draft and now the entire season and Super Bowl has passed and not a penny.
CS is just copying and pasting the same generic responses now:
Hello xxxxxxxxxx,
Thanks for reaching out to Customer Service.
I understand you are inquiring about your withdrawal request. We understand this may have taken longer than expected to be completed, our apologies about that.
At the moment, your request is still under review and has not yet been finalized. We will nudge our payment team once more, to try and get things moving.
If you require further help, let us know.
Best regards,
Andrew H.Leave a comment:
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Now waiting over 9 months.
Customer service keeps saying to be patient and they are working on it but nothing ever happens.Leave a comment:
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Sign of life. Reciived my original deposit back of $200 a few weeks ago. THen put in a payout for $500 recieved that in 3 days yesterday.. Only $2600 to go.. Lets see if they keep paying..Leave a comment:
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Can't wait for an AVALANCHE of happy bettors finally getting paid. Come on Nitro, pony up a few hundred k and pay your players!Originally posted by Frank
I was given this email from someone and they have been responding to it.
help@nitrobetzone.com
Not sure if I will ever get paid but worth a try.Leave a comment:
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I was given this email from someone and they have been responding to it.Originally posted by ihavebeenaroundThey told me to email here: security@nitrobetzone.com but no one has responded. Been over a year since they took funds from my 'dormant' account.
help@nitrobetzone.com
Not sure if I will ever get paid but worth a try.👍 1Leave a comment:
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They told me to email here: security@nitrobetzone.com but no one has responded. Been over a year since they took funds from my 'dormant' account.
Leave a comment:
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Hello
I’ve just confirmed with our processing team that your payout request has been received and is currently in the queue for the standard review process. Once the initial review is completed, it will be forwarded to our processing manager for final approval.
At the moment, payouts may take up to 72 hours to be fully processed. You can check the status of your request at any time by visiting Account History within your account.
Best Regards
Russell
I asked for an update and this is what they sent.
Not getting my hopes up but we'll see.Leave a comment:
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I created my account in 2012. Played lots and lots from then until a couple of years ago.Originally posted by nickfolker23
Have you played there pre-covid or a new account?
Processed cashouts in the past with no issue.
I've been waiting more than 12 months. When they migrated to the new site they said I had to put in a new request. I requested 5mbtc 3 weeks ago and still haven't received my funds. Total balance: 278mBTC👍 2Leave a comment:
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I wish players would post a) how long they've been waiting and b) how much they are owed, or amount they requested to withdraw... I understand it's personal info but with a book like this, it could help others quickly realize how much IN TOTAL nitro owes and how likely it is they get paid before everyone else
maybe add a poll to this thread with 4-5 options (under 2k owed, 2-3k, 4-6k, 7k+ owed etc)Leave a comment:
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Your post saved me(and many others I suppose) from depositing funds to that shithole so despite you not getting your money ,
thank you for the alerting post.
I hope they get solvent enough to pay out all customers but there isnt a chance that most of the bettors here will ever bother depositing funds there any time soon.Leave a comment:
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Update from my post like 6 months ago, still waiting.
My first withdrawal request was cancelled after 7 months
My second withdrawal request was cancelled after 2 months with their switch to their new site 'mynitro.io'
I have submitted my third request a few weeks ago but 0 hope in payment.
Their email service is down, their live chat hasn't been online in at least over a week when I've checked.
And there's a long list of people in the exact same boat.Leave a comment:
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Live chat has been completely removed from the site for all I can see.Originally posted by Improperbenefits
Do you just mean, they're not responding in there? or the option isn't available to you?🤢 1Leave a comment:
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Do you just mean, they're not responding in there? or the option isn't available to you?Originally posted by FrankLeave a comment:
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Leave a comment:
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I agree with this.Originally posted by Optional
I hope that you dont give up.
Everyone owed should drop them a quick monthly email. Just a few words asking if there is any update on a payment date yet.
I understand why people give up though. The negativity and stress related to communicating about it seems not worth it after a while. :\
Nitro seems to pay some players, and the book definitely has money for operating expenses. So there's always a chance some players get paid after Nitro has a lucky month and actually turns profit via casino/sportsbook👍 1Leave a comment:
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Another Nitro rebrand.
'We have millions of dollars in unpaid cashouts, we're insolvent but you can STILL play on our platform - now with Exclusive TikTok giveaways'
Cool, huh
Leave a comment:
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Have you played there pre-covid or a new account?Originally posted by evTexan
Still haven’t received my payout, 1+ year later.
I still email security@nitrobetting.eu regularly, but they’ve stopped responding.
I bet small amounts every couple months to keep my account active, but at this point I’m close to giving up hope that I will ever receive my money back. 250+ mBTC in my account currently..Leave a comment:
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I hope that you dont give up.Originally posted by evTexan
Still haven’t received my payout, 1+ year later.
I still email security@nitrobetting.eu regularly, but they’ve stopped responding.
I bet small amounts every couple months to keep my account active, but at this point I’m close to giving up hope that I will ever receive my money back. 250+ mBTC in my account currently..
Everyone owed should drop them a quick monthly email. Just a few words asking if there is any update on a payment date yet.
I understand why people give up though. The negativity and stress related to communicating about it seems not worth it after a while. :\
👍 1Leave a comment:
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Still haven’t received my payout, 1+ year later.Originally posted by Optional^^^ Thanks for new name. Added Mynitro.io to the thread title
Any theories on why the change?
Running away from something maybe...
Happy one year anniversary of your withdrawal request
Frank have you received anything yet? Anyone else recently?
I still email security@nitrobetting.eu regularly, but they’ve stopped responding.
I bet small amounts every couple months to keep my account active, but at this point I’m close to giving up hope that I will ever receive my money back. 250+ mBTC in my account currently..Leave a comment:
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Yup same shit here too Frank. No Eta on anything. Been 6 months for me..Leave a comment:
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Frank have you received anything yet? Anyone else recently? [/QUOTE]
I asked again yesterday and they said pending payouts did not transfer over to the new site.
They returned my pending payout from April 17th and told me to request it again.
I did yesterday. The max payout is smaller than what I had been waiting for for the last 8 months.
This request has not been removed from my balance as of yet. (The previous was removed immediately but never paid nor even reviewed).
Here is what they say:- "Now that your request has been placed again, it is back under review, and the payment team will continue the process from there. While we cannot provide an exact timeframe, we can confirm it is being handled."
🤢 1Leave a comment:
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marksman im in the same exact boat. They are the absolute worst. So sich of the lies by Andrew and Joe. NO payout review should take over 6 months!!Leave a comment:
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Waiting for a 35 mbtc withdrawal since March 17th. It was rejected by their system due to a "technical glitch" in October, so had to re-submit it. Then today I was told in livechat that my withdrawal was again rejected because they moved to a new domain (which is true, but ofcourse not a valid reason to reject a long pending withdrawal). So after 9 months of waiting I have to start all over at the back of the queue again. I have almost no hope left that I will ever receive any funds, but if I do I will surely report it here.
I'm desperate and stressing a lot, since apart from this 35mbtc withdrawal I still have around 190mbtc more in my account.
This whole Nitro story has turned out to be an absolute shit-show, which is very surprising because up until 1 or 2 years ago they had an almost spotless reputation.Leave a comment:
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^^^ Thanks for new name. Added Mynitro.io to the thread title
Any theories on why the change?
Running away from something maybe...
Happy one year anniversary of your withdrawal requestOriginally posted by evTexan
I've been waiting on 300mbtc since 12/6/24
Frank have you received anything yet? Anyone else recently?Leave a comment:
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mynitro.ioOriginally posted by kostasblues
I haven't logged into my account in 4+ years but I still get their deposit spam!
Fun fact: they just changed their www
it's no longer nitrobetting.euLeave a comment:
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