Lost $108 on a $600 bitcoin deposit. HOW?

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  • juvunits
    SBR Sharp
    • 10-17-16
    • 367

    #1
    Lost $108 on a $600 bitcoin deposit. HOW?
    I went from shakepay to heritage. From the time I bought the bitcoin to the time I transferred it to heritage the price of bitcoin did not fluctuate. How is it possible that I lost 108 in this process. I'm new to this and don't know how this is possible.
  • littlekona
    SBR Hall of Famer
    • 11-19-15
    • 5242

    #2
    Can u post the transaction ID? Heritage is very fair w rates from my experience so that would not be the issue....im not familiar w shakepay and fees associated
    Comment
    • juvunits
      SBR Sharp
      • 10-17-16
      • 367

      #3
      Originally posted by littlekona
      Can u post the transaction ID? Heritage is very fair w rates from my experience so that would not be the issue....im not familiar w shakepay and fees associated
      How do I post a screen shot?
      Comment
      • Grivas_Digeni
        SBR Hall of Famer
        • 05-08-15
        • 5307

        #4
        use fiat

        or buckle up!
        Comment
        • Optional
          Administrator
          • 06-10-10
          • 61134

          #5
          Originally posted by juvunits

          How do I post a screen shot?
          Upload it here and paste the BB Forum code they give you into a post here.

          But you could just copy paste the transaction id or bitcoin address you sent to. Thats enough.



          Hopefully Icon will happen along. He is the Shakepay expert.
          .
          Comment
          • juvunits
            SBR Sharp
            • 10-17-16
            • 367

            #6
            Originally posted by Optional
            Upload it here and paste the BB Forum code they give you into a post here.

            But you could just copy paste the transaction id or bitcoin address you sent to. Thats enough.



            Hopefully Icon will happen along. He is the Shakepay expert.
            Yah he told me about it in another post that I made. I will try to post a screen shot.
            Comment
            • juvunits
              SBR Sharp
              • 10-17-16
              • 367

              #7
              950dc38a6a7f2742e0e23e92121fb1dd55d60c0c b2b050203a4d0d05a9d42df9

              Thats the transaction ID
              Comment
              • juvunits
                SBR Sharp
                • 10-17-16
                • 367

                #8
                Free image hosting and sharing service, upload pictures, photo host. Offers integration solutions for uploading images to forums.

                Image Screenshot-20190826-212332 hosted in ImgBB

                Image Screenshot-20190826-212309 hosted in ImgBB

                Free image hosting and sharing service, upload pictures, photo host. Offers integration solutions for uploading images to forums.



                Not sure if these will help. The adress I sent it to Is in one of those
                Comment
                • Optional
                  Administrator
                  • 06-10-10
                  • 61134

                  #9


                  Shows the exact value of the bitcoin at the moment it was sent to Heritage was $447.75

                  Any chance that is not the right transaction ID?

                  Not sure how it ended up being $492 for you.



                  One clue might be in that third screenshot of yours.

                  Why is it saying Bitcoin is worth over $13000 there??

                  That rate sounds wrong and would account for loss maybe


                  .
                  Comment
                  • juvunits
                    SBR Sharp
                    • 10-17-16
                    • 367

                    #10
                    Originally posted by Optional
                    https://www.blockchain.com/btc/tx/95...4d0d05a9d42df9

                    Shows the exact value of the bitcoin at the moment it was sent to Heritage was $447.75

                    Any chance that is not the right transaction ID?

                    Not sure how it ended up being $492 for you.



                    One clue might be in that third screenshot of yours.

                    Why is it saying Bitcoin is worth over $13000 there??

                    That rate sounds wrong and would account for loss maybe


                    442 got put into my heritage account. Not all confirmations were completed. After about 10 minutes it turned into 492.

                    One of this screen shots has the transaction ID in there.

                    This is in Canadian funds is that why bitcoin is over 13k?

                    I have no clue what is going on
                    Comment
                    • juvunits
                      SBR Sharp
                      • 10-17-16
                      • 367

                      #11
                      I think I figured it out. Does heritage accept Canadian funds? So they took my bitcoin and once heritage received it. They converted it to American. Is that possible?

                      I still don't know where that extra 55 dollars came from because the conversion from 600 to American is 447 now I have 492 for some reason.
                      Last edited by juvunits; 08-27-19, 12:14 AM.
                      Comment
                      • Optional
                        Administrator
                        • 06-10-10
                        • 61134

                        #12
                        Originally posted by juvunits
                        I think I figured it out. Does heritage accept Canadian funds? So they took my bitcoin and once heritage received it. They converted it to American. Is that possible?

                        I still don't know where that extra 55 dollars came from because the conversion from 600 to American is 447 now I have 492 for some reason.
                        yes they only work in US$

                        I dunno what went on, but google is telling me

                        600 Canadian Dollar equals
                        453.10 United States Dollar
                        27 Aug, 6:10 am UTC


                        So if you ended up with US$492, you made CA$51 on the deal!
                        .
                        Comment
                        • Optional
                          Administrator
                          • 06-10-10
                          • 61134

                          #13
                          Did you take a bonus?
                          .
                          Comment
                          • juvunits
                            SBR Sharp
                            • 10-17-16
                            • 367

                            #14
                            Originally posted by Optional
                            Did you take a bonus?
                            I didn't take a bonus unless they automatically added one on. I have to contact the live chat in the morning because it's done for the night
                            Comment
                            • raiders72001
                              Senior Member
                              • 08-10-05
                              • 11076

                              #15
                              Originally posted by juvunits
                              442 got put into my heritage account. Not all confirmations were completed. After about 10 minutes it turned into 492.

                              One of this screen shots has the transaction ID in there.

                              This is in Canadian funds is that why bitcoin is over 13k?

                              I have no clue what is going on
                              Yes, that $13k is Canadian.
                              Comment
                              • Bsims
                                SBR Wise Guy
                                • 02-03-09
                                • 827

                                #16
                                Originally posted by juvunits
                                I didn't take a bonus unless they automatically added one on. I have to contact the live chat in the morning because it's done for the night
                                Heritage automatically adds a 10% bonus when I make a deposit. That's one thing I really like about them. Really dislike new betslip menu. Bring back old one as a classic option.
                                Comment
                                • ehp6737
                                  SBR MVP
                                  • 12-11-08
                                  • 4185

                                  #17
                                  Originally posted by Bsims
                                  Really dislike new betslip menu. Bring back old one as a classic option.
                                  Yup. Love heritage, but this newest website update sucks
                                  Comment
                                  • littlekona
                                    SBR Hall of Famer
                                    • 11-19-15
                                    • 5242

                                    #18
                                    Originally posted by ehp6737
                                    Yup. Love heritage, but this newest website update sucks
                                    Im getting used to it and its not all bad.. change always sucks....my biggest beef is available balance does not auto refresh and pending bets I have to click on each one and when you have like 20 open it sucks...plus on my IPad the desktop version loads like crap
                                    Comment
                                    • TheMoneyShot
                                      BARRELED IN @ SBR!
                                      • 02-14-07
                                      • 28672

                                      #19
                                      Originally posted by Bsims
                                      Heritage automatically adds a 10% bonus when I make a deposit. That's one thing I really like about them. Really dislike new betslip menu. Bring back old one as a classic option.
                                      If you have the -105 Vig.... you can't take the 10% bonus. Depends on what Vig you have. Different options at Heritage.
                                      Comment
                                      • icon
                                        SBR MVP
                                        • 01-09-18
                                        • 3410

                                        #20
                                        Originally posted by Optional
                                        Hopefully Icon will happen along. He is the Shakepay expert.
                                        I knew what the problem was as soon as I saw the thread title.
                                        Heritage only deals in $USD and Shakepay is a Canadian based crypto exchange that uses $CAD as the base currency.
                                        So $600 CAD is approx $450 USD.

                                        There was no issue at all here, juvunits was mistaken, it happens.


                                        Last edited by icon; 08-27-19, 11:33 AM.
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