2/17/2010 02:53 PM
bookmaker (SBR rating A+) acquires GamblersPalacebookmaker (SBR rating A+) has officially acquired
GamblersPalace (SBR rating C+). All player balances remain and wager history remains intact and pending withdrawal requests do not need to be requested again. The acquisition by
bookmaker is the kind of news players that filed
GamblersPalace slowpay complaints in the last month were hoping for.
1/8/2010 08:12 AM
LasPalmas, Ehorse, BetCanadian players confirm paymentPlayers at
LasPalmas,
eHorse, and
BetCanadian have confirmed payment. On 12/27 SBR broke the news that the aforementioned Horizon Twenty brands were acquired by
bookmaker.com (SBR rating A+). SBR readers that had filed complaints last year against the LasPalmas Group and its sister sportsbooks have confirmed over $54,000 in payments since the acquisition.
bookmaker's financial security provides security to the LasPalmas brands. LasPalmas, eHorse, and BetCanadian have been upgraded to the mark of B.
Player: Just to let you know, all the money I had requested from ehorse has been paid. I have a small balance remaining at the site but the $18000 that was requested about 4 months back has now been fully received by bank wire.
12/27/2009 11:57 PM
bookmaker.com Group Acquires LasPalmas bookmaker (SBR rating A+) CEO Mickey Richardson tells SBR that the acquisition of
Las Palmas (SBR rating B) and sister sportsbooks has been completed.
Las Palmas and its parent company
Horizon20 have been a successful brand since 2001 through 2008. At the start of 2009 some players experienced payout delays and SBR readers reported over $120,000 in delinquent payout requests. Those players have already began receiving their funds and are now able to make additional withdrawal requests.
Bookmaker also tells SBR that it will keep the brands, which it now fully owns, and bring them to the level of service players expect from a
bookmaker/BetCRIS product. Las Palmas' SBR rating peaked at B in 2008 before its players first reported negative feedback.
bookmaker has acquired many brands that have needed aid over the years. | Full Press Release:
bookmaker announces acquisition of Las Palmas.
10/21/2009 10:00 PM
The New York Police Department announces indictments of BetOnline bookmakersThe New York Police Department today announced the indictment of
BetOnline principals on gambling charges. According to news conferences held by the NYPD and the NY District Attorney, charges are largely based on evidence of cash transactions that took place in the United States, including one paid in person to a winning bettor for over $500,000. Multiple alleged agents and credit websites were also named and cited as "wire rooms" for stateside bookmaking. It is unclear if the arrests will affect BetOnline's ability to send post-up player's their funds. SBR will investigate further and monitor BetOnline's progress in sending what is expected to be a surge in withdrawals. Although highly rated sportsbooks have weathered legal problems of key individuals, players are advised to use caution as the company's position becomes clear.
10/12/2009 06:34 PM
SBRforum's Peter Loshak reports how the sportsbook fared in week 5SBRforum and SBR.TV contributor Peter Loshak shares his insight on how the sportsbooks fared in Week 5.
It was an interesting week for the house, as they did well on some games, got killed on others, and narrowly avoided getting killed on teasers. I spoke with the head linesman at bookmaker, who got into some specifics with me.
The worst game on the card for the house was in the NFL, Atlanta/SF. Big sharp action and the public were all on Atlanta, as was yours truly as well. And as many people have already guessed, the 10-point win by Florida in Florida/LSU was a colossal disaster for the books, with the big back-and-forth live movements leaving the house wide open for a middle, which was exactly what wound up happening.
To read the rest of Peter's article, view
Monday Night Football action shows public big on the Jets.
10/2/2009 04:26 PM
SBR Forum Posters' poll: Top 5 Sportsbooks - September 2009 During the month of September posters
were asked to list their Top 3 Sportsbooks. Six points were
awarded for the first choice, four points for second place and three
points for third. Only voters with 25 or more posts were
counted in the final tally. Congratulations to the Top 5 point earners
including
5Dimes (SBR rating A+) which bested the field of top sportsbooks!
1. 5Dimes 253 total points
2. Matchbook 252 total points
3. BetJamaica 194 total points
4. Pinnacle Sports 159 total points
5. bookmaker 148 total points
Complete Results
9/29/2009 05:17 PM
Former post-up book BetEagle facilitating agent theft?SportsbookReview has received two disputes from players with former post-up sportsbook
BetEagle (SBR rating D+) . BetEagle states it no longer takes deposits from new players as of this summer. Two player disputes were filed with SBR since that time. Players claim over $21,000 was stolen by rogue betting agents.
BetEagle has no oversight of agents using its platform, and will not stand for player funds. On July 23rd a BetEagle manager wrote to SBR stating that the stiff agent, who owes one player $15,000, is still allowed to do business with other unsuspecting bettors on its platform because the agent still has a balance with BetEagle:
He (the agent) has enough money up with us to keep his business open, I have no idea if the player is crying wolf, we cannot just shut him down. I understand you are doing your part but you need to know as long as their is credit business being dealt, there will be people on both sides getting shorted.
A second BetEagle player wrote on September 3rd that he was solicited by an agent to start a credit account with BetEagle. The player believes his contact information was obtained through a mailing list. The two solicitation emails the player received appear as if they are BetEagle promotions, and not invitation from an individual agent. The player won over $6,000 betting at BetEagle and his agent is refusing to honor his winnings. BetEagle is again claiming no responsibility for the agent's activity.
Playing with credit
bookmakers is essentially the same as using a private bookie. There is rarely anything the hosting website can do except refuse to allow the scam agent-
bookmaker to use its website as a tool to steal from bettors in the future. Thus far BetEagle has failed to do so.
9/28/2009 11:29 PM
Final week to be eligible for Football Handicapping Contest Grand PrizeTomorrow starts week 4 of the
Beat The Prick Football Handicapping Contest and the last week to make enough picks in order to reach the minimum needed picks to be eligible for season-ending prize money. Contestants must place 48 total plays at a maximum of 4 picks per week to be eligible for $10,000 in guaranteed Grand Prize money. Handicappers are invited to compete for up to $5,000 in weekly prizes throughout the NFL regular season. The $10,000 Grand Prize is sponsored by
bookmaker (SBR rating A+) |
BTP Contest
9/12/2009 10:47 PM
Beat The Prick Football Contest: Week 1 Open. There is still time to enter four picks for Week 1 of SBR's annual Beat The Prick Football Handicapping Contest. The Prick is off to an 0-3 start this week leaving a $5,000 prize pool on the table for those who can finish in the positive. $10,000 in Grand Prize cash, sponsored by
bookmaker (SBR rating A+), is guaranteed to be split among the top 7 season finishers. |
Enter your picks |
More Free Handicapping Contests
9/2/2009 10:11 PM
SBR Forum Posters' Poll Open: SBR posters invited to vote for Top SportsbooksThrough the month of September SBRforum posters are asked to cast their
vote for
the best
bookmakers. Posters are invited to give their top three sportsbooks
with their highest rated book first. Six points will be awarded for the
first choice, four points for second place and three points for third.
After tallying up the final scores, the top five point earners will be
displayed at the head of the forum.
Vote here
7/28/2009 10:45 AM
LasPalmas slow-pays continue; players owed over $124,000LasPalmas (SBR rating D+) players report being owed over $124,000. The slow-pays began in January of 2009. LasPalmas stated they had processor problems in February after multiple payout complaints surfaced. Players were assured things were fine and told they could expect to receive funds at the beginning of March. At the start of March a few players were sent small payments, but large balance holders were left to wait and continued to be fed generic email responses. The Las Palmas Group, which includes
eHorse and
eHorse-X, is no longer willing to discuss player complaints with SBR. The largest payment LasPalmas has made this year was via book-to-book transfer of $40,000 on 4/15/09 to a player's
bookmaker.com (SBR rating A+) account. Interbook transfers have since been discontinued as LasPalmas payout delays increase. The largest pending payout is more than $34,000 which SBR
reported on 6/17/09.
7/17/2009 09:05 PM
HighRollerOnlineCasino enters the SBR Rating Guide at F. HighRollerOnlineCasino is the newest site from sportsbook website mass-producer EZ Sports Group. SBR will attempt to identify many new sportsbooks from scam operation
EZ Sports prior to football season. The group has used a new batch of website domains to hook players through search engines and is offering a turnkey program for new
bookmakers. The EZ Sports network of sportsbooks will heavily advertise bonuses from 25% to 100%.
7/7/2009 06:23 PM
Betmet, also known as Metallic Sports, closes website. The sportsbook will use JungleWager.com for current and future depositing bettors. The operation has not been indexed in the SBR Rating Guide due to its primary business being that of a service provider for other
bookmakers. SBR will evaluate JungleWager and encourages players who use it, or have used BetMet.com, to
contact SBR.
7/3/2009 03:45 PM
WagerChief acquired by BetPhoenixCosta Rica-based
WagerChief (SBR rating C) has been acquired by
BetPhoenix (SBR rating B+). The new sportsbook was previously hosted by IDSCA which offers
bookmakers turnkey gaming solutions.
BetPhoenix management states that they stand for player funds as of today. Independent management will try to build the brand under BetPhoneix ownership. Player account information and websites are expected to be transferred to the BetPhoenix servers within the next few days. Players are not expected to see an interruption in service as both sportsbooks use the same ASI software. SBR will reevaluate
WagerChief after migration is complete.
BetPhoenix management tells SBR that it is actively pursuing other opportunities to acquire gaming companies, including poker and casino brands.
6/2/2009 08:57 PM
LasPalmas (SBR rating D+) continues to slow-pay large balance holders
Four players report being owed a total of $35,000 since February or earlier. The payout requests were made by both bank wire and bank check. Las Palmas is currently unable to transfer funds from its
bookmaker.com (SBR rating A+) account to the player's as it has in the past. SBR has confirmed that LasPalmas bettors who have made small withdrawal requests after these players received their funds. |
Las Palmas Group Sportsbooks
5/28/2009 10:55 PM
Sister books,
Sportsbetting.com, Racebook, and Win4Real confiscate player's
winnings and deposits
The player opened accounts at all three sportsbooks in June of 2008, depositing and playing consistently for five months. In November his accounts, which showed a profit of approximately $20,000, were frozen. The sportsbook cited a rule saying the player could only have an account at one sportsbook in the Sportsbetting.com Group. SBR has advised the sportsbook to pay the player for all wagers it booked since the player's funds were at risk. bookmakers should have the ability to limit a player's action but should not retroactively void winning bets. Thus far Sportsbetting (SBR rating C-), Win4Real (SBR rating C-) and Racebook (SBR rating C-) have not agreed to pay the player for winning wagers, or even the winnings on the first of the three accounts joined. $9,500 in player deposits remain in possession of the sportsbook without an explanation, six months after closure. At the conclusion of this dispute, the Sportsbetting.com Group will be reevaluated. | Sportsbetting.com Discussions
5/13/2009 07:57 AM
DimeLine Sportsbook (SBR rating D+) confiscating winnings and bonuses from winning players
Dimeline offered exorbitant bonuses up to 100% with a limit of $2,000 that attracted players in a UK-focused betting forum. The four players to report to SBR wagered well over six figures. The sportsbook took notice of the play and lowered their betting limits. After the players continued to win, their accounts were frozen. The sportsbook claimed that using a line comparison service, similar to SBRlines.com, made the players
nonrecreational and ineligible for the bonus given. Dimeline's line manager labeled bets on their soft lines (lines that are late to update along with betting market leaders such as
bookmaker (SBR rating A+) and
Pinnacle (SBR rating A+) ) as "steam plays." Three of four of these players came from the same website but are unique accounts that have wagered from their individual locations. DLS has proposed paying the players half of their winnings rationalizing that they had double the funds to work with at the start of the account. All bonuses, despite amount rolled over, will be removed. Four Dimeline players had their accounts disabled and over $36,000 has been frozen since
late April and early May. Dimeline was downgraded from C- to D+ and will be downgraded further if the book maintains its decision not to honor all winnings. Dimeline has been dowgraded from C- to D+ |
View player's report
4/22/2009 01:23 PM
SBG Global (SBR rating D-) cancels futures wagers on Formula 1 World ChampionshipsThree players wrote SBR with similar complaints. Each player had wagered on Jenson Button to win the Formula 1 World Championship at the odds of 70:1. At the time these wagers were placed the betting market, including
bookmaker (SBR rating A+),
The Greek (SBR rating A+) and
Betfair (SBR rating A+), was offering similar betting odds. SBG waited until Jenson Button won the first two Formula 1 races, voided the wagers, and offered to reinstate the bets at 10:1. SBG is wrongly applying the "gross or obvious error" rule to these bets. The line was not offered in error.
SBGglobal bettors are victim of outright theft. This sportsbook has a long history of cheating players. SBG management would not discuss the cancellations with SBR.
4/15/2009 04:41 PM
Las Palmas Group pays two owed players. Both players have been waiting for payment since February third. One of the two, an
eHorseX (SBR rating D+) player, received payment of $40,000 via transfer to
bookmaker (SBR rating A+). A third player reports waiting for funds since March. Once payment is sent, the Las Palmas Sportsbook ratings may be reassessed. |
Discussion
4/14/2009 09:56 PM
GoldVictory (SBR rating D-) removes most sports markets
The no-pay sportsbook has removed all daily betting options, including soccer, with the exception of snooker. Players should continue to pursue their funds and document current balances with account screenshots. SBR has received no-pay complaints from players owed since February. Gold Victory complaints total approximately $40,000. In March the sportsbook made a cryptic statement (below) suggesting the company was dealing with ownership issues or possibly attempting to sell to another bookmaker.
GoldVictory 3/31/09:
Kindly note that goldVictory will be in position to supply specific information in the coming days. During this stage any information may be used on forums to cause further alarm which is unnecessary. goldVictory assured each client that all payments will be processed according to the order they where received and that all payments will be processed without any exception. goldVictory is sorry for the delay and for the trouble that may caused to SBR but at this stage it is inevitable.
4/9/2009 11:52 PM
HighRollerSportsbetting enters the SBR Rating Guide at F. HighRoller is the second new EZ Sports Group sportsbook to be rated this week. SBR expects to identify many new sportsbooks from scam operation EZ Sports this month. The group has used a new batch of website domains to hook players through search engines and is offering a turnkey program for new bookmakers.
3/28/2009 03:44 PM
Players report BetUS and Tout collaborating on Scam: SBR investigatesSportsbettingchamp.com, a website promoting pro capper,
John Morrison and the "
John Morrison Chase Betting System”, is working with
BetUS (SBR rating C-) to scam players.
How the scam works: When players sign up with BetUS through the Sportsbettingchamp.com website, BetUS identifies that player as a “Chase system” referral. When that player wants to make a play
released by the tout, BetUS deals a unique, higher-priced line on that game for that specific player. It is similar to a grocery store changing price tags after they find out what you were sent to purchase.
For example, on March 23, 2009, the “Chase system” told the players to bet on the Los Angeles Clippers. BetUS and most books were offering a spread of +15 for this game. Most BetUS players, including those referred to BetUS through other
professional handicapper websites received the fair line of +15. Players who were referred to BetUS from the Sportsbettingchamp's website were offered a line of +13.5.
Other recent examples of dealing inflated lines only to the tout’s subscribers include:
March 7, 2009: Golden State Warriors +6 (vs +8)
March 3, 2009: Toronto Raptors +6.5 (vs +8)
March 1, 2009: Toronto Raptors +4.5 (vs +6)
February 24, 2009: Charlotte Hornets +5.5 (vs +7)
In every case, the alternate line is only on games released by the tout, and always hurts the player following paying for the pick. The BetUs customer essentially pays much more than he or she realizes. BetUS’s tactic of moving the line against these players means that instead of charging the normal -110 for these wagers, BetUS is effectively charging these players -140 – four times the usual
bookmaker commission.
Players are advised to use caution following any tout that suggests you use a particular sportsbook. SBR has received many complaints over the years involving touts that gain the bettor's confidence before taking part in various sportsbook scams.
3/26/2009 12:31 PM
BetJoint (SBR rating C) players moved to bookmaker (SBR rating A+).
Players can log into their account at
bookmaker.com with their normal BetJoint user ID and password.
bookmaker management tells SBR they expect to have the BetJoint website working on their servers shortly. Condition of
bookmaker taking over
BetJoint player balances is a 3 time play-through (rollover) of player funds.
3/20/2009 07:39 AM
eHorse (SBR rating C-) players report payments; large winner waits indefinitely
On March 6th, eHorse, part of the LasPalmas Group (SBR rating C-), states the player's withdrawal will be processed in two weeks. On March 16th, ehorse stated the player will not have his $40,000 withdrawal as he was initially told. The player is told payment will be delayed until "early April". eHorse concedes that the size of his winnings is playing a role in his place in the queue. Both SBR and the player have asked Las Palmas to show the player good faith and provide a partial withdrawal of the size other players are currently receiving. The player has offered to accept a roll-over following a transfer to bookmaker.com (SBR rating A+). eHorse declined and alluded to sendng a "partial payment" early next month. The player continues to ask for a portion of his funds to be sent to bookmaker or via bank wire now and asks for details about how much he will eventually receive and when.
3/1/2009 10:10 PM
SBR Forum Posters' Poll Open: SBR posters invited to vote for Top SportsbooksThrough the month of March SBRforum posters are asked to cast their
vote for
the best
bookmakers. Posters are invited to give their top three sportsbooks
with their highest rated book first. Six points will be awarded for the
first choice, four points for second place and three points for third.
After tallying up the final scores, the top five point earners will be
displayed at the head of the forum.
Vote here
2/18/2009 06:00 PM
IGsports (not rated) player bonus complaintThe sportsbook invited new players to wager on five spread bets risking a minimum £20 in an effort to obtain a £100 free-play on a live soccer match. The player fulfilled the requirements but was denied his free-play. IG Sport did not offer a valid reason for denying funds but cited "higher than expected demand" suggesting it did not want to keep its side of the bargain due to it being a poor investment. SBR continues to speak with the UK-based spread betting company. IGsport is a sister
bookmaker of Extrabet.com and BinaryBet.com.
1/31/2009 11:36 PM
Super Bowl line hovering on 6.5SBRlines.com
showed the Pittsburgh Steelers favored by 6.5 to 7 since the line opened. The line started at 7 at
TheGreek (SBR rating A+) and
Pinnacle (SBR rating A+),
and was briefly available at 7.5 (-115) for Cardinal Backers at
bookmaker (SBR rating A+). Players monitoring SBRlines saw the majority of the sportsbooks dance between 6.5 and 7 over the last two weeks. Many Arizona Cardinal bettors are waiting until game day for a chance at a more appealing price on a +7. There are a few sportsbooks offering 7 now for those players looking to lock in on the half point with a slightly higher price tag. Watch live betting odds at
SBRlines.com.
10/26/2008 10:43 PM
SBR received six payout complaints from
Worldbet (SBR rating F) players in October. Worldbet has failed to pay players in the past and routinely waits months to pay those fortunate enough to receive their funds. Victims request SBR to continue to warn others about this scam sportsbook.
Player:
can you please help me ive made a withdraw from worldbet.com for over 5000 euro and it still hasnt even been processed , ive sent loads of emails , confirmations to all there addresses they wont reply , how do they get away with it not paying people? Player:
Here is my correspondence with the poor F-rated worldBet bookie. They do not answer my emails.Have requested a payout of 947$ and since 24.8 they have not give a sound from their “support”Please help or maybe report them as a “scam” bookmaker?Player:
I have a pending withdrawal request at worldbet, which is pending for a month ( I made the request on the 25th of August, with the ammount of, 849 USD-t, and I asked for a Moneybookers withdrawal).Since that, I haven't received the money, nor any emails from Worldbet about this withdrawal. I tried to contact them via email, but I only received an auto-reply from them. I am really concerned about this money...
10/23/2008 08:04 PM
SBR Sportsbook Tours: View photos of BetPhoenix (SBR rating B) here. The sportsbook is located in a two floor complex near the airport in San Jose, Costa Rica. SBR toured the impressive facility, which is partly under construction, last week.
BetPhoenix shares ownership with
Diamond Sportsbook (SBR rating A+).
Diamond is located in the
bookmaker (SBR rating A+) building, also in San Jose, Costa Rica.
10/3/2008 11:01 PM
PlayFast (SBR rating F), sister sportsbook of no-pay scam
BetCascade (SBR rating F), copies SBR article and claims affiliation with SportsbookReview.com.
PlayFast website:
By 2003 Playfast.com had become the undisputed leader arming players with industry inside-information and information on dishonest bookmakers... Top sportsbooks are eager to quickly and fairly resolve complaints submitted to SBR, recognizing SportsbookReview as the player's voice. | SBR's article Playfast opened as a sportsbook in early 2008. Both Playfast and BetCascade are under the same operation which owes millions of dollars to bettors.
9/30/2008 11:17 PM
Sportingbet (SBR rating C-) refuses to grade Russian soccer wagers placed over six months ago. The sportsbook states they are investigating the validity of the result despite being unable to refer to any official league investigation and that wagers with other bookmakers have been graded days after the match. Sportingbet has encouraged players to request the wager be canceled and have their risked funds returned. Sportingbet players also continue to complain about the books refusal to honor documented wagering incentive offers. Players report being offered a risk-free wager of 50£. If the bet loses and the player seeks to collect refunded losses, customer service has offered the canned response "Interactive Sports (CI) Limited has the right to cancel or withdraw this offer or change any of its terms at any time and without cause/notice".
8/24/2008 11:27 PM
BetFirstClass WarningThe unrated sportsbook is one of 11 betting websites on its platform. They share the same IP address. Nine of those sites are registered under a proxy service. The other two, NetBet777.com and BetDragon.net have the same whois registration as one of the biggest
bookmaker thieves in 2008,
Atlantisbets (SBR rating F). The new sportsbook, which has started an advertising campaign with at least one forum website, has copied the about us page and terms of service from
SBG Global (SBR rating D-). SBG customer service states they are unrelated to BFC. BFC uses an unknown brand of software, also used by
BetCascade (SBR rating F). SBR will ask FirstClass management to comment before initiating rating coverage.
7/30/2008 11:34 PM
BlueSquare (SBR rating A-) failing to honor offered wagering incentives
Player: This is the second time this bookmaker has done this. I have not lost money here, but I am somewhat dismayed that you have them so highly rated when they are essentially engaging in fraud by attratcting punters with attractive offers and then changing/removing them.
Two months or so ago BSQ offered an excellent promotion with a free bet, then changed their minds and actually took the bets out of punters accounts. Perhaps SBR took the position at the time that BSQ had a bigger-than-expected turnout, etc. However, it is not very long afterward and we are here again. Yesterday, I got the attached email. I see nothing at all ambiguous about it. Place a bet on racing and get a free bet, up to £100, yesterday, today, and tomorrow. This morning, bluesq have changed the offer to a £5 free bet instead, relying on a general clause on their site that says they can do anything they want.
BS to SBR: Many thanks for your email regarding our promotion from last week. We always strive to give customers the best possible deal we can with value offers and innovative bets. Occasionally we do a promotion which circumstances later dictate that we change. Although we try not to do this sometimes it is unfortunately a necessity and is covered within the terms and conditions of the use of our website. Moving forward, should you require any assistance now or in the future then please do not hesitate to contact us.
7/26/2008 11:26 PM
SBRforum Free Roll poker Tournament: Thursday, July 31stThe 2nd tournament this month will be played on the
bookmaker (SBR rating A+) poker tables Thursday. Players can read rules and enter
here. Congratulations to last week's winner,
Rake922, who won 1st prize after beating 2nd place finisher
Happy Boy. The top 10 place holders will win prizes for Thursday's tournament.
7/24/2008 10:41 PM
BetVegasVic enters the SBR rating guide at C. VegasVic is a new sportsbook with ties to established
bookmakers in Costa Rica. Most
CatalinaSports (SBR rating C+) accounts have been moved to VegasVic.
7/16/2008 11:04 PM
SBRforum Free Roll Poker Tournament: Thursday, July 24th
The tournament will be played on the
bookmaker (SBR rating A+) poker tables next Thursday. Players can read rules and enter
here.
SBR posters will be invited to play in various tournaments in available poker rooms and will be encouraged to share feedback and review poker products.
7/5/2008 11:45 PM
Portlandbet (not rated) wagering down as of July 1st
Multiple players
have complained that the sportsbook has removed its phone number from its website, is not returning emails, and is no longer taking wagers. A forum poster at
moneysavingexpert.com reports receiving the following message from the Australian Gambling Commission:
"As of the 1st July 2008, Portland bet is no longer trading. Their financial position is currently being assessed. The Commission is working with Portlandbet on obtaining a list of outstanding debts owed to punters. As required by all sports bookmakers when first licensed, a security guarantee has been lodged with the Commission which is designed to cover unpaid punters funds up to the limit of the guarantee. Portland bet or the Commission are currently not in a position to give any definitive advice on when any outstanding debts may be settled. When the Commission receives the full list of all account holders and any outstanding amounts these will be considered in due course in the context of the security guarantee and any other funds that may be available.
I have taken note of your contact details and will notify you of any further developments.
Yours sincerely
Bruce Waugh
Compliance and Investigations
Gambling and Racing Commission"
Many of the players are rightfully upset that the sportsbook took their deposit days before taking the wagering platform off-line. The Australian-based sportsbook was last off-line on 12/23/07, warning players of payout delays. The
bookmaker reopened in February.
6/24/2008 09:42 PM
Nine new withdrawal complaints filed in 2008 by Europlay players
The sportsbook was downgraded to F today after the ninth
Europlay victim of 2008 reported his account in delinquent status. These recent no-pay complaints total an amount owed of over $11,000. Requests date back to 2007. One player has contacted the Trade Commissioner at the Austrian Embassy. He was told the
bookmaker is not listed as a registered business. It is unknown if the book has an office in Austria. SBR has confirmed the book's server is in the country. SBR is currently requesting banking information from players in an effort to gain more information about the operation's status.
Trade Commissioner :
We refer to your e-mail of 17 April 2008 and fear that you have fallen victim to a website (http://www.europlay.at) which has been set up with fraudulent intention. We have made our own investigations and ascertained the following facts:
A similar website http://www.europlay2000.net already exists and is run by the Austrian company Unternehmensgruppe Lindenau using the trade name Europlay Sportwettcafes. They are located at Andritzer Reichsstrasse 56, A-8045 Graz, Tel. 0043 316 697869, Fax: 0043 316 697869-12, email: office@europlay2000.net, and are not connected in any way with Europlay International.
With regard to Europlay International in Austria we could not trace a company by this name. The telephone number 0043 3182 62230 is not a Graz telephone number. At the address Münzgrabenstrasse 86, A-8010 Graz, used to be a company by the name of BT-Montage Schlosserei, Maschinen- u. Rohrleitungsbau GmbH which has moved to Salzburg and is now insolvent. What business is currently located at this address, we do not know. We have passed your e-mail to the regional Chamber of Commerce in Graz. We are sorry that we are unable to give you a more favourable reply.
5/24/2008 10:21 PM
AscotSports Closing May 31st?
Isle of Man sportsbook, AscotSports (not rated), appears to be closing its doors. Earlier this month the sportsbook posted a message that the site was closed due to "system maintenance and enhancements" but has since added a message asking players to withdraw their funds by May 31st.
The Malaysian Insider has reported that the book's owner,
Vincent Tan Chee Yioun, has decided to close Ascot. Some Ascot players found the
bookmaker after a bonus offer to
Pointbet (SBR rating F) victims was publicized. Players are hopeful that Ascot will close in good standing unlike Pointbet but are nervous because recent withdrawal requests have not been addressed. Some players report delays of two weeks. One casino winner with a balance of 18625 euro says he has been locked out of his account since May 5th. Ascot management had contacted SBR in April about a beginning the rating evaluation process but has not yet responded to player inquiries from earlier this week. Users should request their funds immediately. |
Forum discussion
5/6/2008 07:50 PM
10Bet (SBR rating B-) cancels two soccer wagers citing "typing mistake"
The player has followed the line closely and believes the book cancels wagers when the line has moved in the player's favor. Competing bookmakers have stated that the price was in range of the betting market and that their line was similar at the time of the wager. 10Bet has not responded to the player's request to discuss the matter.
Nordicbet: Hi,I can confirm that **** is correct. It is also correct that Nordicbet had several odds changes on those matches, active risk management, but no misprint!
Best Regards,
Nordic Gaming Group Ltd.
Player to 10Bet: This was no typing mistake, your cancellation is a blantant violation of your own rules.
The Vadmyra match:
Your odds opened at 2.89 and was later slashed to 2.57, which I played. You currently offer 2.13. Nordicbet opened at 3.10, then slashed to 2.85, 2.65 and now offer 2.15. Bwin opened at 2.85 then slashed to 2.55 and now offer 2.10. There has been market changes on the match - but misprint? No way.
The Lyngbø match:
Your odds opened at 3.88 and was later slashed to 3.02 which I played. You currently offer 2.34. Nordicbet opened at 4.40 then slashed to 3.80, 3.45, 3.15 and now offer 2.35
Bwin opened at 3.80 then slashed to 3,00 and currently offer 2.30.
Again - obvious that it's just ***** that this was a typing mistake. Please respond to this message and re-activate my bets before the matches start.
SBR has asked 10Bet's General Manager to review the player's complaint and provide evidence that there was indeed an obvious error. A different 10bet user submitted a similar complaint two months earlier. Management defended 10bet's decision to cancel that wager prior to the match, saying that the line was temporarily moved the wrong way, opposite the changing market. The player and the book dispute whether the player bet the line in a window of a 30 seconds before the erroneous odds change was reversed.
4/26/2008 10:43 PM
BetSuperior enters the SBR rating guide at D+. BetSuperior is a new sportsbook from the Costa Rica-based operation that formerly ran
BlueGrass Sports (BetBG.com). Superior is the only post-up sportsbook from the Bluegrass Group. BetSuperior is not to be confused with defunct
Superiorbook which was bailed out by
bookmaker (SBR rating A+) in August of 2007. SBR will monitor BetSuperior and analyze all available player feedback.
4/24/2008 06:38 AM
bookmaker (SBR rating A+) testing new wagering interface
Current users can log in and view the platform in beta
here.
bookmaker is encouraging customers to send feedback through the beta site's feedback form.
4/8/2008 11:20 PM
Bet1128 (SBR rating C-) voids wagers after lines change in players' favor
SBR received five complaints from Bet1128 players who had valid bets canceled in 2007. Bet1128 has claimed that linesmakers made "an obvious error" when they fail to move the line with the betting market.
Player on 3/13/08: Yesterday I was treated unfairly by
bet1128 (bet1128.com - former Paradisebet). They voided my bets on Chilean League match Palestino vs Huachipato claiming there was a mistake in the odds. This however clearly was not the case. True that at the time I placed these bets their odd for away team was above market average. Their were among the last to keep it that high. But this was caused by general line movement on this game yesterday morning and surely not by oddsmaker's mistake. I placed two bets around 06:30 GMT and they voided them almost three hours later when these bets were indeed in quite a contrast with market average odd. I intervened by sending an e-mail and on live chat service but to no avail. I am not expecting you to waste your time to take up this case with them as I am fully aware they have a history of such practices and the chance to reverse the decision (one bet would be won) is minimal. My main point is that a wider public read this and know what they can expect from this sportsbook.
Player 2: The draw was available at 3.6-3.8 in a few places and Huachipato at 5.5-5.80 in a few places as well. What it happened is that there was a very big move on the odds in that match and they got caught as many other
bookmakers.But instead of honour their odds as everyone does they just claim that their odds were wrong and they void all bets. I think this is totally unacceptable and I would like you to make public their decision in your website and review their rating accordingly.
4/7/2008 08:10 PM
Internet1x2 (SBR rating D+) resolves reported slow-pay issues but new complaints received in March
Players complain that the
bookmaker seldom replies to emails and when it does, it serves canned
check-is-in-the-mail responses. Slow-paid players are urged to contact SBR so we may continue to monitor Internet1x2 withdrawal delays.
Player: I have requested a withdrawal Neteller is 5000 USD, 2007/12/16 and a second withdrawal is 3500 USD at 2008/3/11, The total I requested is 8500 USD. Both withdrawals are still pending. Write to them not long reply, later said:
"We are sorry for the delay. Your details were forward to our account department and your payout will proccess soon."(at
2/11/2008)
another..
"Your details were allready forward to our account department. Your payout will proccess soon, we will update you."(at 3/11/2008) Can you please help me in getting my funds?
3/30/2008 07:56 PM
3/26/2008 12:27 PM
BetWay (SBR rating C) cancels winning wager 90 minutes after match
Player: The match ended 2-1, so my bet was won. A few minutes after the match had ended, I had a look at may account history and the bet was still declared as "pending".
Tonight I had another look at my account and now the bet was declared "void". At 19.15 h (about 90 minutes after the finale whistle!!) betway had decided to void my bet and refund my stake without any winnings. This was without any obvious reason, there were definitely no problems with this match (no fixed game etc.) and betway´s odd was similiar to the odds of other bookmakers. I wrote an email to betway and asked them about this and they told me (unfortunately in German) that there was an "unexpected problem" with this bet and so they had to cancel it: | The complaint mirrors one reported in February discussed here:
Player vs. BetWay
3/5/2008 08:55 AM
No-pay bookmaker Bet29 (SBR rating D-) takes sportsbook off-line. Owed players became less optimistic in March when the sportsbook was taken down and a message was posted stating that the "site is in maintenance, we apologize for any inconvencience. We will back shortly." Bet29 is not answering phones or email.
2/20/2008 03:08 PM
Payer vs. BetWay: Canceled bet disputeBetway (SBR rating C) cancels player's winning wager 18 hours after the event is completed. Betway claims its traders reviewed the wager, as it reserves the right to do, and chose not to accept the bet, but "
because of some technical error" the stake was not refunded until after the event. The player argues that regardless of the book's intentions, failue to notify him that the bet was not pending as shown cost him a winning bet that he would have placed at a different
bookmaker. SBR has asked BetWay to review this claim again.
BetWay email log
2/11/2008 10:00 PM
Six new Internet1x2 (SBR rating D+) payout complaints reach SBR in February. The new leaf sportsbook has had few lingering complaints in the past year and a half. SBR will monitor the surge in payout complaints which total over $6,000.
Player: I,ve had an account with this bookmaker for a couple of years,they have always paid me and answered my emails.I ve had a withdrawal for $800 to my neteller account pending since mid december,after noticing on your site someone else having problems with his withdrawal I decided to withdraw the balance of my account by bankwire transfer,both withdrawals are still pending.They did reply after a time to my first email,but no reply to the subsequent emails.Can you please help me in getting my funds.
2/2/2008 02:29 PM
Super Bowl Q & A with bookmaker (SBR raing A+) and BetJamaica (SBR rating A+)SBR's Peter Loshak asks the sportsbooks' Line Managers about Super Bowl XLII betting trends, where they expect the lines to move and what team bettors are taking early. |
Read interview
Peter: So where's most of the money coming in? I've been hearing a figure of 80% on the Giants all week long. Does that square with what you're seeing?
BetJamaica: So far we have approximately 65% early Giant money which is often the case for early dog wagering on such a public marquee game.
bookmaker: I’d say closer to 60% so far on the Giants for us. The Super Bowl with a line of +12 is great value and will always attract money, but I’m sure there will be more than enough bet on New England up until kickoff.
1/29/2008 05:28 PM
Gaming processor, MyMoneyCashier.com closes operation; owes multiple sportsbooksSources in Costa Rica tell SBR that the MyMoneyCashier has vacated its offices. The processor worked with high-profile sportsbooks in at least three countries.
bookmakers are asking Gabrielle, AKA Gabby, to contact them in order to address what amounts to a substantial debt.
1/24/2008 12:23 PM
BetMaker (SBR rating B+) accounts moved to bookmaker (SBR rating A+)
BetMaker players can use their username and password to access their account at
bookmaker. Players will not experience an interruption in service as both books use the same software.
CRIS acquired both BetMaker.com and
bookmaker.com in August of 2006. |
Email to BetMaker users
1/7/2008 05:49 PM
BCS Bowl line hovering at 3.5SBRlines.com showed LSU favored by as much as 6 with some books in December. The line dropped slowly as the public backed Ohio State taking the points.
bookmakers have settled in at 3.5 almost across the board. Pinnacle Sports is offering the best price for LSU at -101 followed by 5Dimes at -103. Ohio State backers can get a +4 with WSEX at -115, essentially getting the half point for a good buy of 5 cents.
1/6/2008 10:41 AM
Ready2Bet (SBR rating C) takes down webpage marketing itself as
bookmaker (SBR rating A+)
Ready2Bet responds
1/4/2008 05:44 PM
Ready2Bet (SBR rating C) impersonating A+ rated sportsbook, bookmaker?
Ready2bet is currently marketing
a sportsbook redirect page with the
bookmaker name, colors and logo. Once the visitor clicks the "
bookmaker" sign-up link he/she is sent to Ready2Bet.com's registration form. SBR to inquire with sportsbook management.
11/8/2007 11:45 PM
Official Poster's Poll II: SBRforum Posters choose Top 5 Sportsbooks
During the month of October posters were asked to list their Top 3 Sportsbooks. Five points were awarded for the first choice, four points for second place and three points for third. Only voters with 25 or more posts were counted in the final tally. Congratulations to the Top 5 point earners including
Pinnacle (SBR rating A+) which again led the way with 20 first place votes and 150 total points. This was SBR's second poster's poll of 2007 (
May results).
1.
Pinnacle Sports - 150 total points
2.
Matchbook - 144 total points
3.
BetJamaica - 115 total points
4.
bookmaker / BetCris - 109 total points
5.
TheGreek - 91 total points
See Complete Results
10/13/2007 12:05 AM
SCAM: Latest Bets4All (SBR rating F) victims told they will not be paid because they are either "professional players," have "inside information" or are "bookmakers" themselves. Bets4All has previously told SBR that slow-paid players must disclose how they obtained their picks before they would be paid. In the past month six players have reported a no-pay complaint and are owed an average of $2,000. Bet4All will not answer emails or allow players to speak to a decision maker.
10/1/2007 07:15 PM
SBRforum poster’s give opinion on Top Online Sportsbooks. Through the month of October SBRforum posters are invited to cast their vote for the best
bookmakers. Posters are asked to give their Top 3 sportsbooks with their highest rated book first. 5 points will be awarded for the first choice, 4 points for second place and three points for third. After tallying up the final scores, the top 5 point earners will be displayed at the head of the forum.
Vote Here
9/14/2007 07:26 PM
Picks for Week 2 of the FREE Beat The prick Football Handicapping Contest due Saturday 11:00 EST Players can make their picks now to compete in week #2. Pro Handicapper "The Prick" went an impressive 4-0 last week to keep players out of his pocket of cash.
Week 2 Prick Picks: Wake - 19.5, Louisiana Tech +33.5, UTEP +6 and Saints -3
The Prick: Thats all the time i can waste with you knuckleheads this week. bookmaker is still coughing up for the Grand Prize Harley. One of you stiffs will get a retarded TV package from JustBet. SBR John is gonna shell out another $1000, but i'm a greedy bastage and ain't planning on sharing with any of you guys. step up, ladies, and take yer shot. all it'll cost ya is yer wasted time and yer self-respect.
8/24/2007 03:44 PM
bookmaker (SBR rating A+) officially takes over
Superiorbook (SBR rating D+) as well as accounts from sister no-pay sportsbook,
BetEmpire (SBR rating F).
bookmaker has erased the rollover requirement previously imposed by the internal Empire/Superior "
merger." Players now have full acess to wagering and their funds.
Operations Director of Superiorbook and BetEmpire quoted in the
bookmaker press release:
Mr. Jimmy Mason, Operations Director of SuperiorBook.com: I can not stress how pleased I am that bookmaker.com came to the rescue of our former players. bookmaker.com has gone above and beyond anything I have seen in this industry and continues to show why they are an A+ operation. My number one concern has been and continues to be the welfare of the players and I can now sleep well at night knowing everyone's funds are safe and they'll now have a much better overall gaming experience.
8/21/2007 01:35 PM
Superiorbook (SBR rating D+) to close
Superiorbook.com currently displays a message stating that the book is off-line due to server upgrades. The sportsbook is working on transferring account balances to
bookmaker (SBR rating A+). Once an agreement is finalized players can expect to have access to their betting accounts, without any new wagering stipulations, in 24 to 48 hours. Superiorbook must transfer account information from its SportsPulse software to
bookmaker.com. Superior became the last sportsbook to use the proprietary SportsPulse platform after sister site
BetEmpire (SBR rating F) went out of business in June.
8/18/2007 10:18 PM
SBRforum's Free Football Handicapping Contest "Beat The Prick" Registration Open
First Prize: Harley Davidson 50th Anniversary Sportster (or $8,000 cash).
This prize is sponsored by
BetCRIS (SBR rating A+) and
bookmaker (SBR rating A+).
Second Prize: Panasonic 58' Flat-Panel Plasma HDTV & Bose Lifestyle Home Theatre System (or $4,000 cash). This prize is sponsored by
Justbet (SBR rating B+).
Third Prize: Trip for 2 to Las Vegas - Airfare, 3 nights at The Hotel at Mandalay Bay with $500 cash (or $2000 cash). This prize is sponsored by
Live Betting Odds at SBRlines.com.
Fourth through 15th prize: Over $8000 in cash will be awarded with the fourth place finisher receiving a check for $1,700.
Weekly Prizes: The top 10 scorers who "
Beat the Prick" each week will receive $100 cash from SBRforum. No sportsbook account is required for eligibility to receive any of the contest prizes.
See
rules here and
Sign-up here
8/17/2007 12:20 PM
Jazz and ABCislands downgraded from B+ to B yesterday due to listing unavailable transfer options. Two non-US players have complained that they would not have deposited if they had known that book-to-book transfers with Pinnacle Sports (SBR rating A+) and bookmaker (SBR rating A+), as well as Neteller transfers were not available as advertised. Some players have taken a check paying the additional fees while having to accept the smaller transfer limits. Jazz plans to make both of these options available by the end of next week and will be reevaluated at that time.
8/15/2007 11:02 PM
Oddsmaker (SBR rating D-) slow-paying clients including its non-US players. The sportsbook has been relisted in the
SBR rating guide as a member of the Futurebet Group of sportsbooks and should be avoided. Oddsmaker is now relying on Futurebet's cashier and PlayerSupport services as well as its software. The group's payout complaints are on the rise as they are each year before the start of the betting season.
Player: i am ******* from morocco i send you this email to do a complaint i am a player in oddsmaker.com( Account # ***** ) it is now 3 mounth i did the request for my third withdrawal request for an amount of 4000 euros and my request has not yet released please contact the bookmaker and ask it to send me my winnings , i am very tired to contact it without answer.
8/3/2007 01:25 PM
Internet1x2 (SBR rating D+) players still experience some withdrawal issues
Once considered to be a
deposit-only sportsbook, Internet1x2 has been raised to D+ after clearing outstanding debts to players and resolving subsequent payout complaints in 2007. The book's users still report issues with withdrawals requested through e-wallet services. SBR readers have reported partial or no payment and a lack of communication. Once SBR has contacted management Internet1x2 is known to promptly send owed funds via bankwire.
8/03/07 complaint: I requested a withdraw of 5375$ with internet1x2 12 days ago. I only received 1000$ by moneybooker. Internet1x2 have my bank details (I sent it 3 times). Internet1x2 doesn't respond to my email. I know that internet1x2 is rated D+. When my withdrawal will be complete, I will leave this bookmaker. Can you help please.
8/08/07 update: Payment processed by bank wire
7/28/2007 09:17 PM
BetChance (not rated) receives poor reviews from SBR readers
BetChance users complain of slow-pays, including Moneybookers withdrawals, taking well beyond the stated five days and delayed ACH payments; voided winning wagers, including bets that were placed two days before the event on lines not considered to be erroneous; and taking two to three days to grade some wagers. Most players tell SBR they were attracted to the Malta-based
bookmaker by their opinionated
betting odds. Players should consider heavily opinionated lines from low-volume or new
bookmakers a reason to be cautious and a sign that the sportsbook may be gambling.
One of two player reports on voided winning bet: After the Result of a Tallinn win they said they were consulting management to make a decision on what to do with the Bets. They have since Voided the Bets, but have poor reasons. They said incorrect Odds. however odds were High with Bluesq and Coral, both of which have Paid out and honoured the bets. Betchance actually Cut their Odds on the 17th, where I placed further bets. They have only acted because the Bets I placed have won and wont pay me Winnings. Betchance had two days from me placing my Bets til the Event happened, and did not Act before the Game!
One of four bettors to report BetChance slow-pay: Betchance now informed me last Friday that the bank (their bank) had blocked the payment, and asked whether I would agree to a different payment plan.This I did, but it appears Betchance have already broken their latest promise again. They had confirmed they would pay me £1,400 by Moneybookers today (this is the payment I requested on July 13), but it is now end of business and I have received nothing.They have also promised to send me £4,000 (instead of £8,000) by bank transfer today, and that I can withdraw the remainder of my money by Moneybookers in instalments of £1,000 per day.I was asked to agree to this payment plan since I was told they have a lot of withdrawal requests and they would like to spread out the money amongst their customers. I believe my agreement to their request was reasonable, but I still remain highly sceptical about the sincerety of Betchance until I have received my money from Betchance.
View examples of live chat service
here.
7/27/2007 07:10 PM
PlanetRockCasino (SBR rating F) unable to fulfill payout requests. The sportsbook has paid only $500 to two players who requested $1,000 in the first half of June. Player:
"To date they have only given me $500 and alot of excuses. I have $2,000 in account and I want to gradually take it all out, but I know if I reqested it all at once I would never see it." PlanetRockCasino is part of the
Interactive Gaming Systems family of turnkey books. IGS has hosted bankrupt fly-by-night
bookmakers in the past, telling players their hands are tied and they only service the site owner whom they can not contact. IGS' PlayerCenter told SBR they were unable to comment when asked if PlanetRock was having financial issues. All IGS sportsbooks should be avoided.
07.28.2007 Update: PlanetRock sends player additional $250 towards $1,000 initial request.
PlanetRock users are advised to request withdrawals immediately.
08.01.2007 Update: PlanetRock sends last installment of $250. Player #1 paid in full.
7/24/2007 02:09 PM
SCAM ALERT: BlackDog Sportsbook offering credit line to BetRoyal (SBR rating D+) users.
SBR has received reports from bettors that have been solicited from new Costa Rican
sportsbook, BlackDogEG.com and offered to wager on credit. A former BetRoyal employee is representing the book, calling and emailing players he previously serviced. This is an extremely risky proposition for the player as well as
bookmaker and is considered a reckless way of bringing in action. SBR has received many complaints from players who have been scammed as a result of similar offers. SBR can rarely assist in these situations which are usually based on hearsay verbal agreements.
Player: i recieved an email from a steven p***** said he used to be at betroyal said he is at a new spot that lets you play on credit players pay when they are 25 %loser over thier line and credit and can withdraw when 25% winner , and they can even have some one meet for payoffs, im sure this is a rippoff so thought you might want to check it out,to inform people im sure im not the only one they contacted. thier # is 1 800 583 8524, thanks
7/12/2007 10:05 PM
SBR receives 2nd complaint in a month from a
Bet1128 (not rated) user of voided winning wager after the event was finished.
Player:
They cancelled match ONE DAY AFTER without any explanation. Ok - if the match odd on Monfils was too high - they had time 12 hours to correct the thing (i placed a bet 12 hours before match start), they could cancell the match, let all users got message and offer lower odd of 2.8 for example. They play dirty - let their customers live in fake that their bet is valid, they wait match to finish if Davydenko win, everything is good - they take money to their customer. If Monfils win - instead paying people at odd of 3.35 they CANCEL THE MATCH?!
The player quotes
Betfair (SBR raing A+) offering betting odds on Tennis player Monfils at +215 and +184 at
Bet24 (not rated). The player wagered on Monfils at +235. Player also points out that the book's advertised policy is to regrade the wager at the correct market price.
Bet1128 rules: If during transcription, typing or printing a quoted odds is visibly incorrect (e.g. 1.50/2.50) the company reserves the right to reinstate the original odds even after the result is known. In such cases comparison with other bookmakers currently on the market will, in good faith, give evidence of the error.
7/7/2007 10:33 AM
The Gala Coral Group,
Coral (SBR rating A-) and
Eurobet (SBR rating A-), will close accounts from Australia, Switzerland, Ukraine, India, Singapore, and Thailand on Monday, July 9th. Coral banned a long list of countries including Brazil, Japan, Mexico and Costa Rica on June 1st. The
bookmaker states that the latest change is a company decision made to focus more on European markets.
6/18/2007 06:58 PM
Bet1128 (not rated) cancels winning bet; does not respond to player email or follow policy.
The 1128.com player wagered on a soccer total that he claims was in line with the market price. After the event had concluded and the wager had won Bet1128 canceled the bet, failing to adhere to its listed rule regarding faulty betting lines. SBR will contact 1128 on player's behalf
Bet1128 Rule 17: If during transcription, typing or printing a quoted odds is visibly incorrect (e.g. 1.50/2.50) the company reserves the right to reinstate the original odds even after the result is known. In such cases comparison with other bookmakers currently on the market will, in good faith, give evidence of the error.
Player: The line was balanced, the odds were normal for the moment, although there was a steam process, reflected in Pinnacle's odds of 2.11 for under 2.75 [goals]. Pinnacle's odds continued drifting after I placed my bets; they reached 2.26, and later the line was moved to 3 goals. Bet1128 removed the game, then posted it again 1/2 hour later, this time with a 3 goal total. My pick should have been a winner, as the game ended 0-4. I should have won $838.73
6/16/2007 01:26 PM
SBR to launch sportsbook TOS monitor
SBR's new program will automatically scan all sportsbook wagering rules and general terms of service pages and then report all rule changes and updates made by the sportsbook. The feature is designed to prevent and help with disputes where a player with a complaint claims the bookmaker's rules have been altered to put it in a better position, and to give both sportsbooks and players the ability to view the most complete and transparent policies. Players will also be able to sign up for email alerts and see all changes made to his/her book's rules.
6/11/2007 10:08 PM
New version of SBRlines now liveThe latest version of SBR's
Free Live odds program features lines from over 20 online sportsbooks, a variety of betting calculator tools, as well as odds from Las Vegas
bookmakers. SBRlines will continue to receive frequent updates. Users are invited to send feedback to Webmaster@SBRlines.com.
5/16/2007 07:03 PM
BetCRIS.com (SBR rating A+) still experiencing intermittent downtime. Bettors should continue to access their accounts by logging in to sister site,
bookmaker.com or by calling 1-800-290-7951.
5/11/2007 11:11 AM
BetCRIS (SBR rating A+) experiencing technical difficulty. Bettors can access their accounts by logging in through
bookmaker.com or by calling 1-800-290-7951. BetCris.com is expected to be functioning normally tomorrow.
4/25/2007 06:59 PM
Bets4All (SBR rating F) claims new victimsThe Austrian
bookmaker was the subject of four no-pay complaints this month.
Bets4All continues to try to wear players down so they will eventually give up pursuing their funds. One player reports initiating legal action against the sportsbook.
Player: I'd like to report a problem with this book. I requested a payout 4 weeks ago. They debited the amount from my account but did not make the payment. They have completely ignored the many emails I have sent them. On the telephone they say the person I need to speak to is not in the office but he will call me back - which he doesn't. One person I spoke to said they would not be making the payout and refused to give any reason. I asked his name, which he gave me. When I called again, the office said there was no person there by that name. I have called over twenty times, but they just play the same kind of games with me.
4/23/2007 08:00 PM
Bombabet (SBR rating D-) ignores latest complaint of canceled winning wager. The bookmaker deleted the $1000 winner the day after the event and has been unwilling to justify the action to the player who has called and sent numerous emails.
4/10/2007 11:20 PM
SBR expands list of Best Reduced Vig Sportsbooks to sevenPlayers can see which
sports odds come at a discounted price and the maximum wager amount accepted. New additions to the list include
5Dimes (SBR rating A), which recently began offering most odds on a
-105 lineset, and
ThePig (SBR rating A-), a
bookmaker from
LegendzSports that offers 20% discounted juice on
basketball and football.
View chart
4/1/2007 11:23 AM
WorldBet (SBR rating D-) players submit 5th no-pay complaint in two months. The problem
bookmaker has not responded to player complaints or SBR inquiries.
"Hi there, Ive recently requested a payout by moneybookers of roughly £1400 sterling. The money hasnt arrived and Ive sent numerous emails to Worldbet to try to get some idea of where the money is as its left the account. I have had no response whatsoever. I would appreciate any help or assistance you could offer on this matter as Im getting really stressed and worried about the payment. I only wish Id read your ratings before depositing there."
"I`ve found your site as I was trying to find more useful information about gambling. As I have now a problem with one of the bookies I`m contacting you....with the hope that you could help me. I have made a withdrawal from WORLDBET at the 12th of March. After that they`re not answering to my mails...they have no phone...nothing. And still the money-transfer is not placed."
"I have a little problem,and I don't know how I can resolve-it.It's about a bookmaker, worldbet.I have founded my account,and I win the first bet.Now,my account is "temporarly disabled",from 3 weeks ago.I send everyday a lot of mails,but all I receive is an automatic reply.I don't know for what my account is disabled. Now I write to you for ask you what can I do,because I think you know a way to resolve this.In my country,worldbet has a lot of customers,and a lot of them have problems.I think you can understand my mail;my english is poor,sorry."
3/10/2007 12:25 PM
3/7/2007 06:38 PM
Bet365 (SBR Rating A-) cancels "In-Play" winning bet. Bet365 states that due to a television broadcast delay, they mistakenly offered the wager for an excessive period of time. This is the third complaint against
Bet365 Live Betting in as many months. SBR to contact
bookmaker on player’s behalf.
Player: I contacted other bookmakers to see what time they have for 5th goal in that match, and I got replay from onother UK bookmakers that they were suspend the market at 16:09:59 . I am sure they are using same global time server as all other bookmakers. My bet is placed at 16:09:54 and when you add web delay their web site have , there is no way I placed late bet.
3/5/2007 10:06 AM
No-Pay bookmaker, Pointbet downgraded to F.
Players from around the world are writing in daily to ask what they can do to increase their chances of receiving payment and to help keep others from becoming
Pointbet victims. Pointbet.com is still accepting deposits from unsuspecting players yet the last report of payment was received in December of 2006. Debt to players is estimated to be into the millions.
|
Pointbet Discussion |
Pointbet History |
3/2/2007 07:01 PM
Owner of defunct sportsbook,
Bet4Aces (SBR rating F) offering sportsbook hosting services for other
bookmakers. The website called VisionSoftsa.com claims to "
Gain the trust of online players through fair play, transparency, and responsible gaming." This software was developed while Bet4Aces was was unable to pay players who were eventually robbed of thousands. Thanks to SBR poster
Montreaux for information.
2/28/2007 08:11 AM
bookmaker upgraded from A to A+
2/26/2007 10:54 PM
bookmaker upgraded from B- to A
2/26/2007 05:01 PM
BetCRIS (SBR rating A+) to move all U.S. player accounts to CRIS-owned website, bookmaker.com. Effective tomorrow morning, U.S. players will be redirected to
bookmaker.com upon logging in to their CRIS account. U.S bettors are not expected to experience an interruption in service as both websites operate using the same platform. CRIS acquired the
bookmaker website with the purchase of the BetMaker Group in August of last year. The BetCRIS brand will be used to target the the European market.
Update: Website change for U.S. players rescheduled for Thursday morning.
2/24/2007 12:42 PM
bwin (SBR rating C-) voids winning basketball wager because home and away teams were inverted. The player complains that the sportsbook did not catch the error until the game was over and feels the wager should be honored. The
bookmaker, previously known as BetAndWin, received
multiple complaints of voided winning bets due to bad lines and bookmaking errors in the past but agreed to compensate these players at the end of last year. SBR has asked bwin to take responsibility for this latest error.
2/8/2007 05:15 PM
BetWorks (SBR rating C+) to launch new web platform in 10 days. The Australian-based sportsbook has been off-line since October of 2003 when it settled all player accounts and ceased operating. Euraust, formerly the
bookmaker’s parent company, has since sold Betworks to an Asian investment group. The site quietly came back online in 2006 planning to relaunch with a focus on soccer. Betworks is a small
bookmaker that remains located and regulated in Australia.
2/2/2007 11:29 PM
Expekt (SBR rating B-) earns 2nd upgrade in four months. SBR has reevaluated
Expekt after an increase in positive feedback in recent months, some of which suggesting the SBR rating was too low. Player inquiries to SBR have been addressed swiftly by the
bookmaker’s Trading Director, Jon Thompson. Expekt users are invited to continue to submit feedback to
SBR.
Player: I recently misplaced a wager on a soccer match with this bookmaker. I inadvertently played a three way handicap when i thought i was playing a true asian. I backed a team to win 1-0 and they lost 0-1. When my bet was not refunded as a push i contacted Expekt complaining of their error. Within 24hrs the manager called me personally to resolve this issue. Not only did he take the time to call but when he did he had already reviewed the screen shots for the bet concerned and when i tried to argue that it was their mistake he politely re-assured me that in fact i had taken the wrong type of wager.The gentleman then offered to refund half my wager as a goodwill gesture as i think he could sense my sincerity in the matter concerned and that i truly believed i was placing an asian. To me this was something that has endeared this bookmaker to me and goes well beyond any kind of service i have ever encountered.
1/19/2007 05:38 PM
Sportsbooks tested as payment processors decline service to U.S. gambling industry. Sportsbooks will see an immediate reduction in business now that "e-wallets" such as Neteller, myCitadel Wallet and ATMonline are no longer an option for US-focused gaming companies. Low rated sportsbooks relying on player deposits to operate, as well as dishonest
bookmakers who believe it may be more profitable to keep player funds than to expand its business model, are the industry’s primary concern.
During this high risk period players are advised to only use sportsbooks with a minimum SBR rating of A-. Players are also advised to expect delays in payout processing time from even the best
bookmakers. Many operators are attempting to move money quickly to compensate for high demand on remaining withdrawal options.
1/13/2007 10:45 AM
More sportsbooks considering reduced juice pricing In an effort to obtain market share formerly held by
Pinnacle Sports (SBR rating A+), many sportsbooks will target players with new offers of reduced vigorish and low juice promotions. Multiple
bookmakers have told SBR they are considering moving to "discount wagering" full-time after the announcement from
Pinnacle to leave the US market.
5Dimes (SBR rating A) told SBR today that they have decided to offer -105 style lines (10 cent pricing) on all NHL hockey games.
5Dimes already offered -105 lines on the NFL playoffs. Sportsbooks must be extremely skilled and experienced in order to manage low margin wagering. SBR advises players to stay with the best and most proven sportsbooks.
1/8/2007 07:43 PM
WagerWeb (SBR rating B-) confiscates $2038 from account holder. The sportsbook deducted winnings from a $750 free-play bonus as well as winnings subsequently accumulated using those funds. A cash bonus of $500 and winnings accumulated using those funds were also confiscated.
WagerWeb gave the player a 50% sign-up ’bonus package’ ($500 cash and $750 free-play) with the stipulation of a 10x roll-over (wagering the bonus and deposit ten times). The book’s Fraud Manager informed the player that his wagers equated to what the book classifies as "
Bonus Pyramiding". This rule allows the
bookmaker to review the account history of a winning customer to see if the betting style shows the user risked his/her balance + bonus repeatedly until the roll-over was met. The player’s account history shows that he did not wager his entire balance until the roll-over was met. SBR will address this issue with management tomorrow.
Update: Wagerweb states that despite the explanation given to the player, other factors in the decision involved fraudulently operating multiple accounts. SBR has asked Wagerweb to remove the pyramid rule which is nothing more than a subjective description of player activity.
12/7/2006 08:10 AM
Player Complaint: SportsInteraction (SBR rating C-) cancels wager after event begins; does not alert player. Bettor tells SBR that he watched an entire
NBA game rooting for
his team, the
Phoenix Suns at +4. After the event was over he found that the winning bet was
void due to a "
bookmaker error." The bettor is upset that: 1) He did not receive a time-stamped email showing when
SIA canceled the bet, and; 2) The book had the luxury of viewing the match in play. Players who compare
sportsbook odds were aware of the market price and that the
line was erroneously reversed.
Sports Interaction claims the bet was canceled 7 minutes after post time and tells
SBR they plan to email players when wagers are canceled in the future.
11/2/2006 03:27 PM
bookmaker (SBR rating B-) absorbed by sister site,
BetMaker (SBR rating B)
10/13/2006 09:46 AM
BetButler (SBR rating F) players told balances will be moved to Danbook (not rated). After nearly a month without communicating with players, BetButler.com posts statement that all balances will be moved to Danbook. Danbook opened in February of 2005 as a reduced vig
bookmaker. SBR does not have further information about this sportsbook.
BetButler Website: From 22-09-2006 you will no longer be able to play at BetButler.com.It is vital to say, that all player accounts will stay intact and your money is secure.All account will from 12th oct and within 7 days be taken over by Danbook.com, where your money also will be placed on a secured client account, and you can withdraw at any time. There will be a few accounts, that for technical reasons not will be transfered. If you have a Betbutler account and do not receive an e-mail from Danbook within the next 2 weeks, you can contact support@danbook.com to hear how you claim you money.
9/22/2006 09:37 AM
BetButler(not rated) closes; slow-paying users BetButler’s website states that the exchange
bookmaker will no longer be servicing bettors and advises all clients to request their balances. Two players who made Moneybookers withdrawal requests a week before the closing, say they are still waiting for their transfer. BetButler has not responded to player emails inquiring about the payout status.
9/16/2006 09:43 PM
BetAndWin (SBR rating C-) failing to honor winning wagers BAW, now called bwin, users are consistently submitting complaints that the sportsbook is voiding winning wagers well after the match has finished. Many recent complaints are the result of live-wagering
bad lines. Few players are able to gauge what the correct market price should be, and therefore are unaware if in-game
betting odds are offered in error. Players are referring to bwin’s practice of voiding bets on recent soccer matches and preseason NFL lines as "the bait and switch." Bwin offered Tampa Bay +7 for two days when the average market price was +3.5. After the game was played, bwin cancelled winning wagers on Tampa Bay citing their “bad line rule". Players who took Houston -7 in week four of the preseason are asked to contact SBR.
Player: Bwin take shot at players. It took bet on Tampabay and cancelled them after the match... say it was a bad line mistake. wtf is that??? This bookie get to gamble and when they lose they say oops!! sorry my mistake! they probably get new players to sign up this way too!!
Note: The Austrian
bookmaker’s license has been void in Germany and the book stands to lose much of its German player base immediately. Co-Chief Executive Officers of bwin International Entertainment AG were detained for questioning by French Authorities on 9/15/06. Players may find updates on the books CEOs
here.
8/19/2006 10:47 AM
SBR Bill Dozer reports: EZ Sports SCAM Group pushing football-focused sportsbooks. This is the time of year when stiff
bookmakers are most likely to target new unsuspecting bettors. Players recently alerted SBR to unrated
EZ Sports sportsbook sites such as BettingSportslinesFootball. BettingSportslinesFootball enters the SBR rating guide at F.
6/6/2006 11:59 AM
SBR Bill Dozer reports: NoJuice Sports (SBR rating D) blaming payout delays on three lost bank wires, totaling $40,000. Management states that bank checks and bank wires are offered; however normal processing may require an additional week. Customer service tells SBR that other instant-transfer methods such as Moneybookers and InstaDebit are only available for deposits citing a "
new processing system".
NoJuice has been downgraded from D+ to D.
Note: SBR expects a rise in payout complaints this week after Neteller informed Costa Rica
bookmakers that they would no longer accept emergency/instant account-to-account tranfers through Costa Rican banks. All merchant deposits must be sent to Neteller’s bank account in the United Kingdom via standard wire. This change may affect the liquidity of small sportsbooks, and require multiple merchant accounts be adequately funded.
3/30/2006 07:24 PM
SBR Bill Dozer reports: Doug Booth of Blue Grass joins BetRoyal as head bookmaker. Doug tells SBR "
I want players to get paid fast. I’m going to speed that up". Doug acknowledges that
cases like this are unacceptable and states that he plans to help eliminate some of the company’s current procedural problems. Doug went on to say that, despite contradicting reports, he will remain the owner and Operations Manager of
BlueGrass(SBR rating D).
3/27/2006 09:49 PM
Sportsbooks Project Pricing for Baseball 2006: View SBR’s list of the Best Baseball Books. Eight Sportsbooks rated A- or higher are scheduled to offer a dimeline that will break at -150 or higher. Players can check back as the season nears for added baseball information including which
bookmakers will offer alternate run lines and the Grand Salami wager.
3/18/2006 02:04 PM
SBR Bill Dozer reports: New UK Sportsbook
BetClick (not rated) slow-paying players; blames payment processor. Bettors on
Betting Advice forum discuss problems redeeming winnings.
BA poster
Bisonravi says: "Unfortunately Betclic do not pay out. In common with a number of users I have had pending payouts for two weeks now, and any request that these be actioned is met by excuse after excuse (there is a stock response asking for bank details after which the cashout will be processed within 48 hours, which I’ve now received and replied to 3 times!). This is not a reliable
bookmaker, I’m afraid. I think they were hammered by the initial sign up and have serious problems with cashflow."
3/13/2006 02:17 PM
Have you wondered what your sportsbook looks like? SBR launches Sportsbook Tours Feature. Check back weekly for new photo sessions with sportsbooks rated A+ to F.
bookmakers who would like to show their offices should write to
Assistance@SportsbookReview.com
2/14/2006 10:42 PM
SBR speaks with PlatinumSportsBets(SBR rating C-). Owner, Ali Eltaib, tells SBR about the early lessons learned as a credit-player’s sportsbook trying to establish a presence in the post-up business. Ali recalls initially sustaining losses due to poor marketing decisions and over-generous deposit bonuses. Although this
bookmaker is attempting to succeed offering reduced juice, Platinum is taking steps toward a more sustainable business model. Online wagering limits and bonus maximums have been reduced and professional action has been limited. PSB, having just completed its sophomore football season, has been upgraded to C- and will be further evaluated after latest website upgrades are complete. The book is still attempting to find its niche and players should use caution while PSB is tested further.
View PlatinumSportsBets office photos here.
12/1/2005 06:49 PM
SBR Bill Dozer reports: SportsbookUSA(SBR rating D-) unable to process withdrawals, tells SBR payouts are delayed indefinitely. Players with SportsbookUSA and sister books under the Futurebet umbrella are experiencing longer than usual payout delays and the company is no longer able to put players on installment plans per SBR’s request. A sub-par football season for the
bookmaker, as well as a change in management are likely responsible for the worsened situation. Futurebet accounting issues have been known to become progressively worse. Current customers should request their funds immediately. Below is an email to a player from Futurebet’s Player Support.
Hello *****, We thank you for your continued patience regarding the pending withdrawal situation with SportsbookUSA.com . We have been informed that SportsbookUSA has been experiencing major delays in settling player withdrawals. We will notify the casino operator that you have contacted us today regarding your pending withdrawal with SportsbookUSA.com. Thank you for choosing SportsbookUSA and we at Player Support wish you the best of luck in the future. Sincerely, Charlynn Player Support
help@playersupport.com
11/28/2005 10:52 PM
SBR Bill Dozer reports: Three sportsbooks disappear in last two weeks. FirstClassSportsbook(SBR rating F-), BetGateway(SBR rating F) and SSP International(SBR rating F) each decided that their scams have run their course. Players should be aware of reincarnations or sister sites of these phony
bookmakers. BetGateway now operates as Bet4Aces(SBR rating F-) and is cold calling potential players. FirstClassSportsbook’s sister site, PlayersTime(SBR rating F) steals player’s $19,000 balance. Substantial balances are at high risk. Both books focus their maketing efforts on off-line advertising and on bettors who are less likely to be aware of their unscrupulous actions.
10/16/2005 07:59 PM
Pointbet (SBR rating D+) management addresses
8/22/05 report stating that the website problems have been resolved and that they are again able to accept new player sign-ups. Management’s full statement can be viewed
here. The Asian
bookmaker also addressed concerns about its location with news that the company may secure a 2nd home in the near future. Pointbet’s Indonesia address has been a deterrent for would-be players.
9/24/2005 03:49 AM
BoDog’s recent upgrade to A expands SBR’s listed book reviews to 13. SBR currently offers full sportsbook reviews on each
bookmaker rated A and higher.
Have a wagering experience you would like to share? SBR appreciates all feedback which can be directed to
Assistance@SportsbookReview.com.
9/21/2005 10:16 AM
bookmaker upgraded from C+ to B- LasPalmas downgraded from B to B-
8/12/2005 12:54 PM
SBR Bill Dozer reports BetOnline (SBR rating D+) using stiff bookmaker Robbie Mcphail and old Apex Sportsbook customer list to solicit new players. Multiple players have complained that Robbie is again dialing for deposits; this time, on behalf of the relatively unknown BetOnline.com. The operation is about one year old and is starting its first marketing campaign. Players should be weary of a sportsbook that chooses to use an individual with a soiled reputation to launch its brand.
8/12/2005 08:33 AM
Punter’s Paradise does ’website review’
of SBR "
Yet which of us hasn’t at some point joined a bookmaker we didn’t know from Adam Ant just because that price was too good to miss? That’s where Sportsbook Review comes in. Featuring reviews and ratings for over 400 sportsbooks it acts as an early-warning system against those bookmakers who have a Pickfords van with the engine running permanently outside their offices."
8/4/2005 12:35 PM
SBRLines II will debut on August 19th in Las Vegas. There will be no need to refresh the page on SBRLines II. This first ever
FREE web page application will show line moves as they are changed by
bookmakers in *REAL TIME. SBRLines II welcomes Mansion (SBR rating B), as the latest sponsor to join SBRLines II. Current sponsors include: WWTS, Pinnacle, CRIS, Hollywood107, 5Dimes, Canbet, VIP, BetJamaica, Bowmans, Mansion and Matchbook.
www.sbrlines.com*SBRLines II will be between 0 and 10 seconds delayed depending on server speeds and other variables.
7/27/2005 11:56 PM
SBR Bill Dozer reports: E-StadiumClub (SBR rating F) responds to 7/25 report:
"We would like to make it clear that E-StadiumClub did not buy out bestlinewager it took over it’s facilities and some of it’s infrastructure. This was made possible due to the fact that two of the owners of E-StadiumClub were employed by bestlinewager and felt that by easing the burden on the principal owner of bestlinewager Mr. Jack Nardi it would also save time and money in order to allow E-StadiumClub to be open in time for the start of 2005 football season.
Now to address the issue of bestlinewagers players who may not have been paid when bestlinewager ceased operations on 15 July 2005. We would like to make it clear that although we do not feel that it is the responsibility of E-StadiumClub to honor any of bestlinewagers debts we will be willing to take over any players balance of $500.00 U.S. or less and make them subject to bonus rules. Furthermore any client who had a balance greater then $500.00 U.S. we will be willing to credit there account 30% of there balance or $500.00 which ever is the greater sum."
It is common for failed
bookmakers like BestLineWager to reappear with a new site while claiming to be backed by new "investors" or "ownership". After management previously informed SBR it would honor BLW balances, E-Stadium is shying away from a debt that is estimated to be as small as $10,000. SBR reaffirms E-StadiumClub’s F rating.
6/21/2005 11:32 AM
SBR Bill Dozer reports: Sunday’s Formula One Racing debacle causing wave of wagering disputes. Seven Formula One teams failed to race in the Grand Prix due to fears that their tires were unsafe. The grading of wagers on the event varied from book to book. SBR received complaints from winning players with sportsbooks who voided these bets as well as from players with other books who found their losing wagers to be valid. SBR asks that players allow us one day from the time of complaint to review individual sportsbook rules and, if need be, to inquire about the issue with each
bookmaker.
6/7/2005 11:09 PM
SBR COSTA RICA OFFICE REPORTS: Bill Dozer meets with legendary
bookmaker Rick, now the head linesman for the GrandCentral Sports Group. Rick, who has 40 years of bookmaking experience, is one of the original
bookmakers and still one of the most trusted in the industry. SBR feels that the addition of Rick, revised policies by management, innovative marketing strategy and financial stability make for a solid foundation.
5/30/2005 12:05 AM
SBR to meet with MyBookie (SBR rating C) management and head bookmaker. Not withstanding the recent negative event for this sportsbook, MyBookie has smartly collected top talent and has potential. MyBookie has indicated risk management policy changes will eliminate the possibility of a reoccurrence of the recent situation where MyBookie was beaten out of one third of a million dollars and then made news by trying to settle for less than the player’s account balance.
5/12/2005 01:39 PM
Players finding extreme value betting the NBA Playoffs. The NBA is down to its final eight teams which means sportsbooks are getting more action focused on these mainstream matchups. High profile events allow
bookmakers more room to move their lines according to their own opinions and customer base. Players can capitalize on this value by monitoring the betting market at
SBRLines.com. SBRLines now features 10 Sportsbooks offering live odds in real time.
5/6/2005 06:48 PM
SBR Bill Dozer reports: More Customer Service complaints from players with large Sportsbooks. The BetAndWin Group is the subject of three customer service complaints this past week. Each player also reports that his email inquiries did not garner a response. SBR’s Terry Terasco is currently looking into the various player issues, including this one from BAW’s
PlayIt (SBR rating B).
"I recently opened an account with an online bookmaker called PlayIt (playit.com) - B rated on your site. The offer was if you deposited £20 they would credit you with a £17 bonus. I signed up (User Name xxxxxxxx) and deposited and bet £20 which lost. Despite numerous e-mails in the last 10 days or so I have not had the courtesy of a reply, far less the bonus credited."
4/24/2005 09:20 PM
Frequently asked question by players: Which sportsbooks offer in-game live wagering? Few
bookmakers offer this betting option because of the challenges of balancing action on the quickly moving
odds. Sportsbooks that offer in-game wagering include:
•
Bet365.com (SBR rating A+)
•
WSEX.com (SBR rating A)
•
Tradesports.com (SBR rating B)
•
PinnacleSports.com (SBR rating A+) is also known to offer in-game wagering on mainstream events on occasion.
4/18/2005 09:31 PM
SBR Bill Dozer reports: Enterbet (SBR rating F) slow-paying player $2500. Enterbet is part of problem gaming company,
GoTo Entertainment.
"I’m having a major problem trying to get all my money out of an online bookmaker, Enterbet. They have given my $2000 but still owe me $2500. I have been trying to get my money for about 1 month now but they just keep giving me the run around. I have some documentation from them stating that they owe me this money (email and copy of a withdrawl page with the amount they owe me ect). Is there any legal action i can take in order to get my money back?"
4/17/2005 11:04 PM
Betting Exchanges making a return to the US market? In the past, more than a few sportsbooks have offered peer-to-peer betting but it seemed that American bettors were not ready to follow in the footsteps of their European counterparts. Sportsbooks were unable to offer a quality product that was as easy as the book itself. However, it appears the overwhelming success of Europe’s
Betfair has
bookmakers believing it is only a matter of time before the next
Betfair hits the US. SBR has learned that a sportsbook from the
Recommended List plans to launch a new betting exchange that functions like a regular sportsbook.
2/18/2005 11:37 AM
SBR Bill Dozer reports: SBR upgrades
PlatinumSportsbets from D- to D after most recent conversation with ownership. PSB states that they have rid themselves of stiff ex-
bookmakers, Paul and Robbie M of the Apex scam, and have yet to be the subject of a complaint. SBR has expressed concern about PlatinumSportsbets’ business model and their ability to succeed offering discount lines priced at -105 along with deposit bonuses. PSB is new to the post-up business, yet is aggressively marketing to sharp players via betting forums and plans to join the DonBest premium line service. PSB has experience in the credit business and utilized service provider, Datawager.
1/30/2005 01:21 AM
SBR Bill Dozer reports: Common mistake by Gamebookers (SBR rating C+) costs another player his winning wager. SBR has recently received multiple complaints from Gamebookers players who have won a wager, only to have the win cancelled due to a team listing error. Gamebookers seems to have trouble listing the team names correctly, particularly in American sports. Complaints have been similar to the one posted below. Gamebookers does not use a rotation number to identify teams numerically.
“Dear Sirs,
I noticed you improved Gamebookers rating from C- to C+. Yesterday GB offered a NCAA basketball match for Cincinnati vs. Florida -10/+10 @ -110. Today I noticed my winning bet is cancelled. Support told me that it was mistake in the team name, that it was SOUTH Florida not Florida. It was canceled about 2 hours after the match result was known. The offer was exactly the same as in another bookmaker so it wasn’t a mistake in odds or something. In my opinion this is serious and maybe C+ rating is too high for GB?
Best Regards,
xxxxxx”
12/18/2004 07:33 AM
SBR Reporting live from BetWWTS, St. Johns, Antigua: Publicly traded BetWWTS has shed its corporate managers, Chairman of the Board types and returned to great service and strong bookmaking. The founder, Billy Scott, finally had enough of the corporate decisions which he felt was jeopardizing BetWWTS’s leadership position within the industry. After a late summer attempt by the board to cut costs and increase profits, Mr. Scott had seen enough. The Chairman of the Board and the company president were sent packing. Billy Scott, the founder of BetWWTS and the largest shareholder, is one of the wealthiest men in the industry with a net worth estimated to be over $300 million dollars. Mr. Scott has now brought in his own management including the return of Stuart, the very talented
bookmaker and Jessica who is easily one of the top operations managers the industry has ever had. SBR can report that this operation is one of the best managed operations in the industry. An operation of this size is a challenge but WWTS runs like fine precision clock work and is quite impressive. It was a year of change for BetWWTS in 2004. The end result is a Billy Scott installed superstar management team dedicated to providing players a world class experience.
12/9/2004 10:36 AM
BetRoyal (SBR rating D-) Forced to answer in a Dutch court why they stiffed a US player for $50,000. Reporting from Curacao, Netherlands Antilles:
It all started when a California lawyer ran his winnings at Royal to over $50,000. When it came time for a payout Royal tried every trick in the book not to pay and when that didn’t work they even invented one never seen before in the offshore industry. Royal claimed that the player had a history of credit card chargebacks at two other sportsbooks, therefore he must forfeit his $50,000 in winnings. Royal admits the player never charged back anything at Royal and they gladly accepted his bets and his business. And that’s the problem. Royal has been using every legal maneuver possible to delay the trial and some observers think they will flee the island to avoid what is probably the short arm of Dutch justice. The player, however, has already retained legal reps in Royal’s soon to be new home of Costa Rica. Unfortunately, most players do not have the resources of this player and can not chase down deadbeat
bookmakers to the ends of the earth. Therefore it is important to play at a highly rated sportsbook so if you go on the roll of a lifetime you can savor the victory instead of chasing deadbeats.
9/6/2004 03:03 PM
Coming this Thursday: In-person interview with VIP Sports (SBR rated A+) CEO, Alistair Assheton Catch this rare in-depth interview with the creator of one of the most player-friendly sportsbooks. Think all
bookmakers are cigar smoking hustlers? Think again; find out why the well educated Mr. Assheton is thought of as the top executive in the industry today.
7/23/2004 01:38 PM
After aknowledgement of ownership by BetMaker (SBR Rating C+): BetZone raised from D+ to C,
bookmaker raised from D+ to C, 7Palms raised from D+ to C and GoldMedalSports raised from D+ to C
7/23/2004 01:34 PM
Betmaker (SBR Rating C+) provides list of affiliated books: On a phone conversation with SBR, Silvia V. -General Manager of this corporation- aknowledges ownership, financial back-up and operation of the following books under their corporate umbrella: Betzone (
SBR Rating C),
bookmaker (
SBR Rating C), 7Palms (
SBR Rating C) and GoldMedalSports (
SBR Rating C).
7/15/2004 01:41 PM
BlueGrass Sports (SBR Rating C-) signs
Larry Mac as Head Linesman. Larry Mac has effectively held this important position in shops such as BetCRIS (SBR Rating A+). SBR is encouraged by the signing of this proven
bookmaker as well as the BG Sports' move to a new larger office. SBR will consider further upgrades as we observe the benefit of these new assets.
7/12/2004 06:22 PM
Well-respected bookmaker Larry Mac is back in Costa Rica after leaving Antigua and BetWWTS. In a phone conversation with this legendary figure, SBR learned that Larry Mac has entered formal negotiations with
BlueGrass Sports (SBR Rating D), regarding the Head Linesman position. Although a definite agreement is yet to be reached, SBR believes Larry Mac’s bookmaking talent and vast experience would be an asset to BlueGrass.
7/7/2004 10:38 AM
Cascade Sportsbook (SBR Rating C+) enters financial partnership with one of the most respected and established
bookmakers in the offshore industry. SBR is of the opinion that this is a very positive move for BetCascade Sportsbook. The owner of BetCascade told SBR: "...
with their bankroll, expertise, reputation, my own reputation and ability to get customers, Cascade will reaffirm its position as a GREAT sportsbook for all kinds of players..." SBR to consider further upgrades as this partnership develops.
6/28/2004 12:32 PM
Larry Mac heading to Bluegrass (SBR rating D)? SBR sources report long time and well respected
bookmaker, Larry Mac, has either accepted or will accept the head
bookmaker position at struggling Bluegrass. If the report is indeed correct, this is a very positive development for Bluegrass.
6/23/2004 09:00 PM
Olympic Sports (SBR rating A+) Legendary bookmaker Spiro talks with Sportsbook Review and shares his views on the industry.
6/23/2004 12:22 PM
SBR on BlueGrass Sports (SBR Rating D) While all post-up players have been paid on demand and a pending slow-pay situation on their credit end is likely to be settled today, SBR has learned of long overdue debts of BG with various reputable
bookmakers. SBR believes this to be a cause of concern.
6/14/2004 09:33 AM
SBR Interviews: Read the second part of this interesting review with Tony, CEO of 5 Dimes:
The Sharp Player Who Became A Shrewd bookmaker; Part II
6/11/2004 02:05 PM
SBR Interviews: The SBR Team interviews Tony, CEO and owner of 5 Dimes Sportsbook. Read the 1st Part of this interview:
The Sharp Player Who Became A Shrewd bookmaker; Part I
4/24/2004 12:52 PM
OklahomaSportsBetting(SBR rating D) Refusing so far to take SBR phone calls or respond to SBR emails - Book runs a very high risk business model - At this point, SBR knows of no other
bookmaker or anyone else in the industry that will vouch for them - Players funds at this operation could be at higher risk than the current SBR rating of D would indicate.
4/19/2004 03:19 PM
BetRoyal (SBR rating D-) Removed from the Curacao
bookmaker organization CIGA - Royal Sports likely using player funds to employ shills to attempt to tarnish any site that states the truth about their current fragile condition - Be careful and weary of any contests, advertisement or bonus from this desperate operation
3/17/2004 12:00 AM
BetPanAm(SBR rating F+) actively seeking loans from
bookmakers to stay afloat as hope fades
2/18/2004 12:00 AM
Larry Mac, Costa Rica's biggest
bookmaker last year, tells SBR that BoDog(SBR rating B) has been one of the most profitable books in the past year and confirms the 68 week winning streak
2/17/2004 12:00 AM
Coming soon: SBR exclusive interview with Larry Mac, legendary
bookmaker for CRIS arrives for first day on the job at WWTS. Larry explains there will be many new policies. Wise guy action, unlike the past, will be welcomed and even courted at, as Mr. Mac calls it, "the new WWTS ". As of today, look for intentionally set off-numbers and opinionated lines as well as WWTS originating halftimes and overnight lines.
11/16/2002 10:59 AM
Heritage Downgraded - removed from the Full Recommended List - Sharp players upset their limits were lowered have created a significant exodus/ run on the bank - Insiders and credit agents
among those heading for the exits. There have been zero slow pay complaints - book may actually reemerge stronger after it completes the purge of its professional player base - Heritage GM who has a history of personal problems was one of the founders of Pinnacle and a very respected
bookmaker for over 20 years.