Tennis Dispute

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  • Regul8er
    SBR Posting Legend
    • 11-06-07
    • 10666

    #1
    Tennis Dispute
    Hey guys. I played this bet at rebatewager, and I'm having trouble understanding.

    I picked Dodig at +155 over F. Gonzalez.
    Gonzo won the 1st set 7-6, Dodig won the 2nd set 6-1, and Dodig was up 1-0 in the 3rd set when Gonzo retired. Now below is the rule listed above the wagering list.

    ATP TENNIS MATCHUPS - Aug 30
    MEN`S TENNIS - US OPEN - (ROUND OF 128)
    MONDAY, AUGUST 30TH
    @ FLUSHING MEADOWS, QUEENS , NEW YORK , NY
    TWO FULL SETS MUST BE PLAYED FOR ACTION
    MEN`S TENNIS - US OPEN - (ROUND OF 128)

    This is what was explained to me:

    for wagering purposes we only take the first 2 sets that were completed, 3rd set was not...That means it ended
    being a push. D odig was claimed the winner for next round,that is correct...but that's for the tournament. As far as wagering the 3rd set was not completed so we take the score based on the finished sets


    ANY INPUT, I FEEL IVE BEEN SCREWED!!!




  • Regul8er
    SBR Posting Legend
    • 11-06-07
    • 10666

    #2
    Does anyone have any input on this.........I've very confused as to why I was only awarded a push?
    Comment
    • jojo85
      SBR Sharp
      • 03-22-10
      • 277

      #3
      two full sets have been played, so you should have action on that bet.
      Comment
      • EaglesPhan36
        SBR Aristocracy
        • 12-06-06
        • 71662

        #4
        Unfortunately for you, their rules look to be real vague so they can craft them to screw you. I don't see any specific rules really at all on that site about tennis bets that help solve this issue. Most books would give you the winner of the match unless specifically stated that they would rule it a push if it's tied 1-1 and someone retires. My suggestion, don't bet tennis there any more.
        Comment
        • jjgold
          SBR Aristocracy
          • 07-20-05
          • 388179

          #5
          Tennis rules are very confusng, it also varies from book to book.

          It could be interpreted both ways
          Comment
          • Regul8er
            SBR Posting Legend
            • 11-06-07
            • 10666

            #6
            Tennis
            Tournament wagers are considered "All-In." Refunds are not given if a player withdraws. Head to head match-ups are available between contestants. A ball must be served for head to head match-up wagers to stand.

            Otherwise, wagers will be "No Action" or "Push/Cancel" and all money will be refunded. Wagers placed on match-ups WILL have action even if the match is postponed (due to weather) and completed on a later date.



            This is whats stated on the rules page. Obviously different from the note directly above the wager section. I understand the note on the wager section takes trump, but then the rules are condescending. According to the rule I listed above, if a guy retired in the 1st set, the bet would be a winner, even though the match is tied in sets.

            My wager went 2 full sets, and when the retirement occured the sets were tied. These rules are condescending, I'm fighting this one.
            Comment
            • EaglesPhan36
              SBR Aristocracy
              • 12-06-06
              • 71662

              #7
              Just tell them you want your money out of their book because their rules are shady. It really looks like they put them as vaguely as possible to leave themselves enough wiggle room to grade a wager however they see fit. Go over to 5Dimes. One set complete and whomever wins/advances if the winner, period. Best book for tennis for Americans.
              Comment
              • Regul8er
                SBR Posting Legend
                • 11-06-07
                • 10666

                #8
                I appreciate the input EaglesPhan......I generally dont bet tennis much.

                The thing is, the rules dont even seem that vague to me.......it seems crystal clear. This is why I don't get the reasoning.
                Comment
                • Goat Milk
                  BARRELED IN @ SBR!
                  • 03-24-10
                  • 25850

                  #9
                  Reg,

                  your bet should have action and you should have won your bet. Rules clearly state that a bet HAS ACTION IF 2 sets are completed. 2 sets were completed, therefore, your bet should have action, and Dodig's HC +3 is a winner.

                  Argue with them and say the reason you played at their book is because you specifically thought that retirement would not affect a bet if 2 full sets were played. Tell them that you want your deposit out of their book effective immediately. Just say "I'm sorry, i can no longer continue to play at this book if you cannot honor your own rules"
                  Cause Sleep is the Cousin of Death
                  Comment
                  • EaglesPhan36
                    SBR Aristocracy
                    • 12-06-06
                    • 71662

                    #10
                    I think it's real vague Reg.

                    Tournament wagers are considered "All-In." Refunds are not given if a player withdraws. Head to head match-ups are available between contestants. A ball must be served for head to head match-up wagers to stand.

                    Otherwise, wagers will be "No Action" or "Push/Cancel" and all money will be refunded. Wagers placed on match-ups WILL have action even if the match is postponed (due to weather) and completed on a later date.


                    All that says is a head-2-head match-up is considered action once a serve takes place. Doesn't say anything about who they would term as the winner in the case of a retirement, etc. Unless they have more rules hidden somewhere, all they're going to do is tell you the same thing they already said. Per 5Dimes, the rules are very well spelled out ...

                    Wagers have action once a ball is served, regardless of the date the match/event is started or completed. Matches delayed by rain, darkness, or other circumstances will not be voided. These matches will remain pending until their completion.


                    A "Walk Over Winner" (player concedes before a match) and matches which do not complete the first set are graded no action. Any match concluding after the first set is completed will be graded with the advancing player as the winner.


                    That is how every book that has action on tennis needs to word it if they consider matches as "action" once the first ball is served. I'm not arguing in their favor - understand that - because it is bullshit how they word it and screw you like this, but I don't see where they are going to do anything for you.
                    Comment
                    • Goat Milk
                      BARRELED IN @ SBR!
                      • 03-24-10
                      • 25850

                      #11
                      EP. you just pointed it out.

                      " Any match concluding after the first set is completed will be graded with the advancing player as the winner."
                      Cause Sleep is the Cousin of Death
                      Comment
                      • Unicorn7
                        Restricted User
                        • 08-29-09
                        • 1445

                        #12
                        its either 1 set like 5 dimes

                        2 sets like bookmaker (I think is it still)

                        or full matc h complete like pheonix

                        if the book has 2 set for grade than normally advancing player is declared winner

                        you got fukked
                        Comment
                        • Mikail
                          SBR Posting Legend
                          • 07-19-09
                          • 21689

                          #13
                          Yeah you got screwed on this one. That's a win!
                          Comment
                          • Unicorn7
                            Restricted User
                            • 08-29-09
                            • 1445

                            #14
                            put is this way--SBR book just graded DODO bird as a winner
                            Comment
                            • EaglesPhan36
                              SBR Aristocracy
                              • 12-06-06
                              • 71662

                              #15
                              Originally posted by Goat Milk
                              EP. you just pointed it out. " Any match concluding after the first set is completed will be graded with the advancing player as the winner."
                              That's 5Dimes. I was just making an example there on how they SHOULD phrase things. Rebatewager has nothing phrased like that.
                              Comment
                              • Justin7
                                SBR Hall of Famer
                                • 07-31-06
                                • 8577

                                #16
                                This looks like a win.
                                "2 sets for action" means if there was a retirement in the second set, your wager is void.

                                Here, 2 sets were completed, and your player won. I think you are owed here.
                                Comment
                                • shari91
                                  BARRELED IN @ SBR!
                                  • 02-23-10
                                  • 32661

                                  #17
                                  Their 2 set rule doesn't even make sense to me because all non-Slam events only go 3 sets. Someone wins 2, they win the match. It's completed.

                                  Unless this is a rule they only bring into effect for Slams, then it looks like you should've been paid. And if it is a Slam only rule, they should really have it posted on their website considering one can safely assume casual tennis bettors come out of the woodwork now.

                                  Doesn't Blackie say to PM him about issues? If so, I would and hope he realises that this rule is either flawed or wasn't advertised appropriately.
                                  Comment
                                  • rhymenocerous
                                    SBR Sharp
                                    • 08-27-10
                                    • 324

                                    #18
                                    Originally posted by Justin7
                                    This looks like a win.
                                    "2 sets for action" means if there was a retirement in the second set, your wager is void.

                                    Here, 2 sets were completed, and your player won. I think you are owed here.
                                    There you go Reg. I'm sure if you asked, Justin would be willing to inquire on your behalf.

                                    This is why I want to be a member of SBR. They are player's advocates.
                                    Comment
                                    • EaglesPhan36
                                      SBR Aristocracy
                                      • 12-06-06
                                      • 71662

                                      #19
                                      Let us know how this turns out.
                                      Comment
                                      • big joe 1212
                                        SBR Posting Legend
                                        • 06-01-08
                                        • 19380

                                        #20
                                        You should have been graded a winner!

                                        Those dopes at retardwager need to fix this!

                                        Another example of their incompetent customer service!

                                        I'm not saying they intentionally ripped you off. they just don't know what their doing! So the other side bettors got lucky!
                                        Comment
                                        • pavyracer
                                          SBR Aristocracy
                                          • 04-12-07
                                          • 82785

                                          #21
                                          File a dispute with SBR. Since Rebatewager is a big sponsor they will take care of this for you. Looks like you were screwed but let the pros at SBR do the talking for you.
                                          Comment
                                          • flyingillini
                                            SBR Aristocracy
                                            • 12-06-06
                                            • 41219

                                            #22
                                            This will be taken care of.
                                            המוסד‎
                                            המוסד למודיעין ולתפקידים מיוחדים‎
                                            Comment
                                            • StraitShooter
                                              SBR Posting Legend
                                              • 07-22-09
                                              • 10464

                                              #23
                                              Bottom line is each joint`s rules are diff. Are they 1, 2 or full match graders? If they are 2 set graders then you should be a winner. Otherwise they would be conforming their rules impartially. as EP said let us know-Joe
                                              Comment
                                              • rhymenocerous
                                                SBR Sharp
                                                • 08-27-10
                                                • 324

                                                #24
                                                Originally posted by pavyracer
                                                File a dispute with SBR. Since Rebatewager is a big sponsor they will take care of this for you. Looks like you were screwed but let the pros at SBR do the talking for you.
                                                Comment
                                                • Mikail
                                                  SBR Posting Legend
                                                  • 07-19-09
                                                  • 21689

                                                  #25
                                                  Let us know how this is handled.
                                                  Comment
                                                  • Regul8er
                                                    SBR Posting Legend
                                                    • 11-06-07
                                                    • 10666

                                                    #26
                                                    Thanks for the support guys.......they graded as a win after 2 appeals by myself.

                                                    According to how it was explained to me, if Gonzo had of been up 2 sets to 0, and then retired, he would have been claimed a winner because he was winning after 2 sets. This made no sense whatsoever, and they agreed with me, and graded as a win.

                                                    Great community here guys, we need to stick together.
                                                    Comment
                                                    • Mikail
                                                      SBR Posting Legend
                                                      • 07-19-09
                                                      • 21689

                                                      #27
                                                      Originally posted by Regul8er
                                                      Thanks for the support guys.......they graded as a win after 2 appeals by myself.

                                                      According to how it was explained to me, if Gonzo had of been up 2 sets to 0, and then retired, he would have been claimed a winner because he was winning after 2 sets. This made no sense whatsoever, and they agreed with me, and graded as a win.

                                                      Great community here guys, we need to stick together.
                                                      Glad to hear it buddy.
                                                      Comment
                                                      • stefan084
                                                        SBR MVP
                                                        • 07-21-09
                                                        • 1490

                                                        #28
                                                        that's pathetic that you have to go through all that to win your bet
                                                        Comment
                                                        • pavyracer
                                                          SBR Aristocracy
                                                          • 04-12-07
                                                          • 82785

                                                          #29
                                                          Originally posted by stefan084
                                                          that's pathetic that you have to go through all that to win your bet
                                                          The books feels the need to humiliate the player for asking for the money he won. No professionalism when you are dealing with offshore books who use your bankroll as a hostage.
                                                          Comment
                                                          • Goat Milk
                                                            BARRELED IN @ SBR!
                                                            • 03-24-10
                                                            • 25850

                                                            #30
                                                            Originally posted by Regul8er
                                                            Thanks for the support guys.......they graded as a win after 2 appeals by myself.

                                                            Great community here guys, we need to stick together.
                                                            That's why this is the best sub forum. We all know and help each other and its the same regulars everyday for the most part. Complete opposite of the baseball section
                                                            Cause Sleep is the Cousin of Death
                                                            Comment
                                                            • big joe 1212
                                                              SBR Posting Legend
                                                              • 06-01-08
                                                              • 19380

                                                              #31
                                                              I wonder how many more got ripped off that they didn't fix?
                                                              Comment
                                                              • SBR Lou
                                                                BARRELED IN @ SBR!
                                                                • 08-02-07
                                                                • 37863

                                                                #32
                                                                Originally posted by Regul8er
                                                                Thanks for the support guys.......they graded as a win after 2 appeals by myself.

                                                                According to how it was explained to me, if Gonzo had of been up 2 sets to 0, and then retired, he would have been claimed a winner because he was winning after 2 sets. This made no sense whatsoever, and they agreed with me, and graded as a win.

                                                                Great community here guys, we need to stick together.
                                                                Thanks for updating the board Regul8er,

                                                                We're discussing this with RebateWager to make sure there is no gray area going forward. Reading the 1st post of this thread, it actually sounded like a mistake. The industry standard when using "two sets must be played for action" is that the player who advances after the completion of the two sets is graded the winner.
                                                                Comment
                                                                • sapidoc
                                                                  SBR MVP
                                                                  • 03-25-10
                                                                  • 1273

                                                                  #33
                                                                  I've been debating about depositing on Rebate Wager for a while now. This has definitely delayed my decision. I want to see the rules updated and clear. It should not be this shady.

                                                                  They did pay you, which is nice; but I want to see the rules changed from shady to clear before I put any $ over there.

                                                                  Thanks for sharing this story.
                                                                  Comment
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