BetAtHome Sportsbook multi-accounting dispute

[shari91]

BetAtHome Sportsbook multi-accounting dispute

A BetAtHome (SBR rating C-) player submits an account dispute. The player tells SBR that during the start of the EURO 2012, he deposited £300 in exchange for a bonus of £300. The player completed his wagering requirements, increasing his balance to £2,500. After the player produced ID and ordered a payout, BetAtHome noted that his account was in violation of their T&C. | Read more

[virtozo]

top European bookie on complaints...gosh!

[sharpcat]

What is the point to this thread?

Did SBR conclude that the player and his family used the same computer or IP address against the T&C's of the site? or did the book scam the player?

[virtozo]

point is bookies never find problems on deposits, only on withdrawals if you win.

[SBR Lou]

Sharpcat,

Read the whole article.

[sharpcat]

Sharpcat,

Read the whole article.

I did read the article Lou.

SBR confirmed in a subsequent discussion with the player that both his wife and son operated a BetAtHome account, each receiving a sign-up bonus. The player claimed that the family members opened and accessed their accounts from different locations, corresponding to a different physical location.

Sounds to me like the player thought that simply logging on from a different IP address would outsmart the book.

SBR notes that players should not attempt to defraud sportsbooks out of giving multiple first deposit bonuses. SBR is following up with BetAtHome to inquire on how the player's activity was unnoticed until he attempted a withdrawal.

Sounds to me like SBR confirmed the player as a fraud. A book should not have to waste time and resources chasing ghosts all over the place.