Betonline trying to steal from me

**SBR Lou** · 04-10-12, 02:06 PM

Originally posted by JustinBieber

Hello,I would like sbr to investigate this because I have counted myself and their figures are different to mine.

Hi Justin,

Thank you for sharing. Can you submit this form please so that a dispute analyst can follow up on this latest issue?

**Fitz030808** · 04-10-12, 02:09 PM

I had my fair share of trouble with Betonline. I was first told that I hadn't met my rollover requirement by one agent. The next said I met it along time ago. After that was over an "error" was happening during the approval process. I did receive payment after SBR contacted them. I want to make it very clear that I was paid every time by Betonline. I also want to make it clear the process is 100% easier with many other books. 5dimes was a cake walk. I'm with Betislands, which has the best CS in the business, but yet to request a payout through them. I've read it's extremely smooth though.

Long story short, you'll get paid but it's an extremely frustrating process. Best of luck.

**JustinBieber** · 04-10-12, 04:01 PM

I already did Lou, I will pm you my account number so you can follow it up.

Fitz030808 - I am confident they will pay, its just ridiculous you need to do this to get paid. If the only way I can get paid is through SBR intervening they get to hold my money for months. It's like a short term theft.

**durito** · 04-10-12, 04:05 PM

.

Originally posted by SBR Lou

Hi Justin,

Thank you for sharing. Can you submit this form please so that a dispute analyst can follow up on this latest issue?

Why, you aren't going to shit and you know it.

**Fitz030808** · 04-10-12, 04:28 PM

JB-I totally understand. SBR will get you paid quickly though. It does seem a little odd that many threads have popped up with the same issue of being screwed with while trying to withdrawal.

**Thremp** · 04-10-12, 04:41 PM

Originally posted by Fitz030808

JB-I totally understand. SBR will get you paid quickly though. It does seem a little odd that many threads have popped up with the same issue of being screwed with while trying to withdrawal.

Why is it odd that a book that is out of money is slowpaying everyone at once?

**MonkeyF0cker** · 04-10-12, 05:05 PM

Lou,

You and SBR lose a lot of credibility for deleting posts and banning posters who are vocally opposed to SBR's unwavering support of this book in light of current circumstances.

**Fitz030808** · 04-10-12, 05:11 PM

I don't think the book is broke. I do think it's indisputable that they constantly mess with customer payouts and have the worst CS of the highly rated books. Again, I've been paid out every time. I don't think it's right though that people have to constantly contact SBR to get paid. I know the posters are in the small percentage of people getting paid through Betonline but....seems to be a large volume of posters that are complaining about the payout process compared to other top rated books.

**MonkeyF0cker** · 04-10-12, 05:13 PM

In fact, Lou, it can only make you look more suspect in certain people's eyes. Why don't you prove them wrong with your actions rather than attempting to silence them with an axe? Or are you attempting to prove them right?

**erickvivar** · 04-10-12, 05:26 PM

That is one thing that I really like about BetRevolution, how they show you the Roll Over next to your balance. No need to be calling and asking on where am i on my Roll over, what transactions qualify or not to it, that information should be presented to you at all times, it should be totally and completely transparent.I feel your pain, I used to deal with those things, thank fully no more. I hope you get your case solved.

**folousp1** · 04-10-12, 05:28 PM

only way to get money out of this book is to transfer or p2p.

**erickvivar** · 04-10-12, 05:35 PM

Yeah. Things are getting more interesting on the industry by the day, the other day I noticed how BIs removed wire, left now only with P2P and Cheques. Im certain cheques will be out next.

Don't blame them, things are getting a bit tight on the US before they legalize stuff for their own good. P2P hopefully will remain for a while.

**robmpink** · 04-10-12, 06:13 PM

Originally posted by erickvivar

That is one thing that I really like about BetRevolution, how they show you the Roll Over next to your balance. No need to be calling and asking on where am i on my Roll over, what transactions qualify or not to it, that information should be presented to you at all times, it should be totally and completely transparent.I feel your pain, I used to deal with those things, thank fully no more. I hope you get your case solved.

BetRev is silly. Half of the bets don't even count towards the rollover. No halves, QTRS, etc. That is just the tip of the iceberg.

**erickvivar** · 04-10-12, 08:51 PM

Tell us the rest Rob, I'm quite happy there and I've said it before. I've never seen a complain other than people wanting lower fees or no fees at all. They always go the extra mile to help, I really like their CS and site.

Regarding the RO Rules, I'm aware of them, but they made sure to point it out on their terms and conditions everywhere so there are no hidden surprises, also they are more transparent than any other place I've being by highlighting the bets that count on the RO, adding links explaining why they do or do not count.

I did ask them if they were planning to change the RO conditions to include the half times and they told me it will happen on the next weeks.

**erickvivar** · 04-10-12, 08:53 PM

Plus, It was not my intention to steal the thread and make it a conversation regarding the places where I play, apologies for that OP.

**JustinBieber** · 04-11-12, 07:10 AM

np,

Update : Nobody emails me back from betonline again.

**SBR Lou** · 04-11-12, 10:07 AM

Originally posted by JustinBieber

np,

Update : Nobody emails me back from betonline again.

We hope to have a concrete update from mgt today.

**SBR Lou** · 04-11-12, 03:33 PM

Originally posted by MonkeyF0cker

Lou,

You and SBR lose a lot of credibility for deleting posts and banning posters who are vocally opposed to SBR's unwavering support of this book in light of current circumstances.

You might actually want to verify if a post is deleted or simply routed elsewhere if it diverts from the discussion. But, since "you're not going to (do) shit" is I suppose a matter of opinion (from someone who has repeatedly declined to document any issue of his own, and instead lives vicariously through the tribulations and offshore adventures of fellow troll friends), its been re-indexed in this thread.

**MonkeyF0cker** · 04-11-12, 04:03 PM

Originally posted by SBR Lou

You might actually want to verify if a post is deleted or simply routed elsewhere if it diverts from the discussion. But, since "you're not going to (do) shit" is I suppose a matter of opinion (from someone who has repeatedly declined to document any issue of his own, and instead lives vicariously through the tribulations and offshore adventures of fellow troll friends), its been re-indexed in this thread.

Routing "elsewhere" is no different than deletion. It accomplishes the exact same thing.

I don't see the need for someone to document their issues here in order to state their opinion. There are known issues with this book. Whether they choose to state if they are affected first hand or not is inconsequential. And it's not very fair for you to make assumptions one way or the other based on that.

I appreciate you putting the post back though. Thanks.

Is durito still banned?

**SBR Lou** · 04-11-12, 04:05 PM

Originally posted by MonkeyF0cker

I appreciate you putting the post back though. Thanks.

Is durito still banned?

No problem --- just hope it won't encourage more unnecessary comments taking away from the OP's issue.

Durito was never "banned". SBR uses an infraction point system. When you have too many points, you are not able to use SBR until those points expire. Since the points set him over the edge, I've reversed it.

**Scooter** · 04-11-12, 07:03 PM

Originally posted by SBR Lou

No problem --- just hope it won't encourage more unnecessary comments taking away from the OP's issue.

Durito was never "banned". SBR uses an infraction point system. When you have too many points, you are not able to use SBR until those points expire.

Is there someplace we can see if we have any infraction points?
And is there somewhere explaining how the system works - how many points stop one from using sbr, how long till the points expire,etc.?

**durito** · 04-11-12, 07:41 PM

Originally posted by SBR Lou

No problem --- just hope it won't encourage more unnecessary comments taking away from the OP's issue.

Durito was never "banned". SBR uses an infraction point system. When you have too many points, you are not able to use SBR until those points expire. Since the points set him over the edge, I've reversed it.

I had zero pts. I don't many get you banned, but you gave me 15 in one shot, so I would call that a banning.

I got an email from BOL saying they no longer offer the payout method for the payout I requested over a week ago, even though it's still listed on their page. That help?

**JustinBieber** · 04-12-12, 06:37 PM

Is there a concrete update from management yet?

**SBR Lou** · 04-12-12, 06:41 PM

Originally posted by JustinBieber

Is there a concrete update from management yet?

Hi Justin,

Management said the reason the MB or Neteller options don't show up for you is that since BetOnline upgraded its software and moved to its current cashier, you have not had any MB or Neteller activity (since 2010).

In light of the confusion in adequately communicating this to you, they've agreed to manually pay your balance but you will have to make a deposit to MB or NT to activate either one for withdrawals in the future.

**durito** · 04-12-12, 07:30 PM

BOL did not offer NT in 2010.

Edit by SBR Lou: Makes sense, as management specifically stated his deposit in 2010 was via MB.

**JustinBieber** · 04-14-12, 12:25 PM

Got my money, thanks a lot Lou.

Note to everyone : I still don't recommend betonline, they are horrendous to deal with and offer basically no customer support.

Also they stiffed me $7 on my withdrawal after fees, I don't really care but this is just the kind of company they are. I hope everyone gets paid and then they go under.

**Monte** · 04-14-12, 04:38 PM

So sbr is turning into a nazi site now too, like therx?
Saw that coming anyway, well iam out here once and for all getting sick of this place.

**mbynwa** · 04-14-12, 04:47 PM

Glad you got paid justin, sad that you had to go via SBR to get it though!