BetOnline owes me $9k, been waiting since week 1 of football season

baller24 · 10-05-11, 05:28 PM

Dear SBR, BetOnline is terrible. Downgrade them ASAP

we get it, you guys are paid for sending players their way. They dont pay their players, look at this forum. They are not an A+ book, they should be an F-

bigboydan · 10-05-11, 05:48 PM

Hi Sir, If you have not filled out a complaint form yet please do so and one of my colleagues will inquire to them on your behalf.

erickvivar · 10-05-11, 06:10 PM

Bank wires are a thing of the past, having all that info floating around is not good for them. I dont even know why some still offer that based on the current status of things on the industry.

Bill Dozer · 10-05-11, 06:38 PM

I haven't seen your complaint as of yet so can't speak about the email baller24. I can tell you that BetOnline has never cheated a player or failed to pay someone. This goes back to 2004 when part of the current ownership joined BestLineSports and since 2007 when the rest of the owners joined and acquired BetOnline. I know its frustrating when you are 6 days over the quoted time frame but this can happen with every sportsbook today since processors are so disconnected with gambling merchants. They can't track it as they'd like. The third party part of processing in unavoidable and its possible batches of payment have to be resent. We are told it looks like Friday.

baller24 · 10-05-11, 06:49 PM

Originally posted by Bill Dozer

I haven't seen your complaint as of yet so can't speak about the email baller24. I can tell you that BetOnline has never cheated a player or failed to pay someone. This goes back to 2004 when part of the current ownership joined BestLineSports and since 2007 when the rest of the owners joined and acquired BetOnline. I know its frustrating when you are 6 days over the quoted time frame but this can happen with every sportsbook today since processors are so disconnected with gambling merchants. They can't track it as they'd like. The third party part of processing in unavoidable and its possible batches of payment have to be resent. We are told it looks like Friday.

Bill, I actually emailed you about it first. And filed the complaint, Lou says it will hit my bank by Friday. That being said, they told me that 10 straight business days before. I've seen a number of similar complaints on this board about the same stuff. Why is it an A+ book?? b/c you guys get some affiliate $$$ from it?

People use this site, and spend their money with these books b/c you guy endorse them. If they are taking months to pay, you shouldn't be endorsing them.

The $9k is not the point, that won't change my life. The total lack of respect from BetOnline is the issue I have. Giving players the run around, lying daily. Avoiding emails and calls.

Bill Dozer · 10-05-11, 07:19 PM

Baller,
Your opinion is welcomed and feedback appreciated. But, you don't do anyone any favors by making stuff up to make your point. It makes you seem like your angry and just want to get back at the book for being 6 days late on your payout because your landlord is knockin on your door for August's rent.

Yes, BetOnline is obviously a sponsor. No, not as affiliates, not that it matters. They are not rated A+, they are B+, possibly a too-low rating for a book with perfect payout record. They aren't taking months to pay but if they said 20 business days instead of 15 for a wire, yea I guess you're up to a month. When books' resources to pay get to the point where there are months of delays and it's an ongoing problem, they are downgraded. You can see Bodog here, also a sponsor, moved to the Cs when they weren't prepared for the volume, and have been one of the best since and therefore back front and center.

You don't have to agree with anyone. That's what makes the forum valuable....but don't make stuff up.

baller24 · 10-05-11, 07:31 PM

6 days late huh Bill?? ya , might want to take your own advice. I have more money than you will ever. so dont tell me I'm late on my rent. And if you arent an affiliate why are you using affiliate links on your homepage: http://www.betonline.com/?btag=a_482b_2&affid=482

Bill: All campaigns are tracked with those including media buys and CPAs. I didn't say you were late on your rent. I'm sure you can make it rain on your landlord. What I said was when people make stuff up to support their argument it makes them look like they are talking with the sole intent of changing what others think instead of sharing what you think.

baller24 · 10-05-11, 07:35 PM

Betonline gets a rating for Customer Service: A

Ya they dont return calls or emails and they lie to you every time you actually talk to someone. Lets upgrade that to A++ guys. Just make sure Bill gets his affiliate payment on time, dont worry about the players. I love how Bill gets sponsor and affiliate payments before any of the players actually get paid

baller24 · 10-05-11, 07:36 PM

A++++++++++

Bill Dozer · 10-05-11, 07:41 PM

Originally posted by baller24

Betonline gets a rating for Customer Service: A

Ya they dont return calls or emails and they lie to you every time you actually talk to someone. Lets upgrade that to A++ guys. Just make sure Bill gets his affiliate payment on time, dont worry about the players. I love how Bill gets sponsor and affiliate payments before any of the players actually get paid

See, now I have made you mad and you are doing the same thing to me that you are doing to BetOnline. My money is now on you lying about not receiving emails too.

Regardless, please keep us posted on your payout. That, we can at least verify.

baller24 · 10-05-11, 07:47 PM

whatever Bill, your money isn't on anything. You dont bet, you just have a dumb website pushing ponzi schemes.

It's there for anyone to see, you ARE an affiliate of these books. Just look at the URL's you link to them with. You really should disclose that on this site, so people understand your motives for these ratings.

RichardGeorge · 10-05-11, 07:48 PM

Maybe they do deserve a good rating simply based on there payout history.....but there is no way they get an a on customer service.

Compare bol cs to that of Greek, heritage, what bet Jamaica used to be...... no way they are on that echelon for customer assistance.... no fuckin way bill

Optional · 10-05-11, 07:50 PM

andywend · 10-05-11, 07:51 PM

Bill, you have far more patience than I and I commend you for that.

If I were you, I would tell Baller24 to go straight to hell and I would immediately stop assisting him with his problem.

He really doesn't deserve your help and seems to be a real big pain in the ass.

I know you probably would like to say that yourself but can't for obvious reasons so I thought I would do you a service and say it for you.

I see he just registered today and did so solely to get your assistance with his payout problem. You have every right to tell him you're not interested in assisting him.

For the record, I sure hope he gets STIFFED on his $9,000.

Bill Dozer · 10-05-11, 08:02 PM

Originally posted by RichardGeorge

Maybe they do deserve a good rating simply based on there payout history.....but there is no way they get an a on customer service.

Compare bol cs to that of Greek, heritage, what bet Jamaica used to be...... no way they are on that echelon for customer assistance.... no fuckin way bill

One of the ways to stress test CS is see how they handle things when they or their processor makes a mistake. CS is one of those things, unlike software and the wagering menu, that are always changing. I think BetOnline CS is suffering a little bit because of their growth similar to Heritage Sports. BetOnline is easily 3x the size they were last year and Heritage is also 3X+. The changes in the industry created a ton of displaced players and now its up to the new top-choice books to regain the efficiency and the reason why players spilled over to them in the first place.

Originally posted by andywend

Bill, you have far more patience than I and I commend you for that.

If I were you, I would tell Baller24 to go straight to hell and I would immediately stop assisting him with his problem.

He really doesn't deserve your help and seems to be a real big pain in the ass.

I know you probably would like to say that yourself but can't for obvious reasons so I thought I would do you a service and say it for you.

It's really OK. We see a lot of frustrated players at different books. The bottom line is the man is owed a big chunk of cash and probably hasn't been able to get a good handle on the situation. For him and everyone reading the board, we want to try to follow his experience.

bachngocduong · 10-05-11, 08:15 PM

Originally posted by andywend

Bill, you have far more patience than I and I commend you for that.

If I were you, I would tell Baller24 to go straight to hell and I would immediately stop assisting him with his problem.

He really doesn't deserve your help and seems to be a real big pain in the ass.

I know you probably would like to say that yourself but can't for obvious reasons so I thought I would do you a service and say it for you.

I see he just registered today and did so solely to get your assistance with his payout problem. You have every right to tell him you're not interested in assisting him.

For the record, I sure hope he gets STIFFED on his $9,000.

yeah fuk new guy actin like shit

andywend · 10-05-11, 08:16 PM

It's really OK. We see a lot of frustrated players at different books. The bottom line is the man is owed a big chunk of cash and probably hasn't been able to get a good handle on the situation. For him and everyone reading the board, we want to try to follow his experience.

Bill, you really shouldn't make excuses for a-holes like Baller24.

1. He registers today solely to ask SBR's help in assisting him with his withdrawal problem.
2. SBR offers to assist him free of charge by contacting BetOnline on his behalf
3. When you tell him the reason for the withdrawal delay, he lashes out at you for no reason whatsoever and tries to trash your credibility along with SBR's.

we get it, you guys are paid for sending players their way. Why is it an A+ book?? b/c you guys get some affiliate $$$ from it?

People use this site, and spend their money with these books b/c you guy endorse them. If they are taking months to pay, you shouldn't be endorsing them. I have more money than you will ever. so dont tell me I'm late on my rent. Just make sure Bill gets his affiliate payment on time, dont worry about the players. I love how Bill gets sponsor and affiliate payments before any of the players actually get paid.
whatever Bill, your money isn't on anything. You dont bet, you just have a dumb website pushing ponzi schemes.

It's there for anyone to see, you ARE an affiliate of these books. Just look at the URL's you link to them with. You really should disclose that on this site, so people understand your motives for these ratings.

Bill, this guy does NOT deserve your assistance plain and simple.

Nobody on SBR would blame you if you told him to go screw himself.

oGURLz · 10-05-11, 08:27 PM

Yeah, this guy is being a jerk, but I can understand his anger. It took them three weeks to send me a wire for about 4k, but every day I got the same old BS from customer service. It'll get there, hopefully you can post when it does.

Delicious · 10-05-11, 08:29 PM

[quote=Bill Dozer;11744919 It makes you seem like your angry and just want to get back at the book for being 6 days late on your payout because your landlord is knockin on your door for August's rent.[/quote]

Why do you have to insult poeople? Seems like he has a legitimate complaint. SBR's silence on betonline the last couple of months is pretty sad, but your attitude toward this poster for being lied to is considerably worse. I think he has a right to be angry, as do many others getting the run around at betonline.

Crush_your_book · 10-05-11, 08:29 PM

Wow! $9k and no pay out!

baller24 · 10-05-11, 08:33 PM

Hey andywend, mind your own business. Yes I registered today BUT the only reason I played with BetOnline was based on this sites suggestion on the homepage. ( And Bill your design on the homepage REALLY looks as if you are giving all 6 of those books an A+ ).

My point in posting is so that other bettors know not to play with them ( Don't use BetOnline if you expect to be paid in a timely manner!!!) , or know that if they play with them they are going to be looking at several weeks of waiting and terrible customer support.

If Bill says they will pay me, thats fine I believe him. I prefer to get paid in a timely manner, as when I pay them to bet games they take my money VERY quickly. I know there are some issues industrywide currently, but when I'm told up from ( which I was) that wires take a max of 10 business day ( and the person I spoke with said, buddy we are required to say that it will likely be 2-3 days) and it takes over a month thats not good with me. I'd rather play with the local guy and feel like a scumbag meeting him in some parking lot to settle up.

baller24 · 10-05-11, 08:34 PM

Delicious- thank you for the support.

andywend · 10-05-11, 08:36 PM

Yeah, this guy is being a jerk, but I can understand his anger.

I can understand his anger @ BetOnline but NOT at Bill or SBR who is more than willing to help this asshole while asking nothing by way of compensation for their time and effort.

Delicious, are you brain dead or do you have a reading comprehension problem? This idiot Baller24 is calling Bill a thief and SBR a ponzi scheme and then you ask Bill why he has to insult people? There are a lot of very dumb people out there, thats for sure.

Responding to post #22, Baller you have every right to be pissed off at BetOnline for giving you the runaround regarding your $9K wire but why are you teeing off on Bill and SBR? On more than one occassion, I had similar problems to you (but for far more money) and both Bill and Lou went back and forth on my behalf for 6 full weeks and got my huge withdrawal processed.

I offered them $500 as a thank you gesture and they refused to accept it. It is NOT Bill's fault that BetOnLine is giving you the run around. Do you always criticize and trash people when asking for their help and assistance?

WHAT THE HELL IS THE MATTER WITH YOU?

baller24 · 10-05-11, 08:36 PM

if and when it gets here I will certainly post. I've gotten 2 wires from Bodog while waiting for BetOnline to pay me, I freaking hate the low limits on Bodog, the late lines etc etc etc. I have no other options really to play online and get paid it seems.

baller24 · 10-05-11, 08:39 PM

for the record I did not call SBR a ponzi scheme, I was referring to BetOnline who seem to be waiting for players to put money in so they can pay it out.

My issue with Bill is that there seems to be a conflict of interest with him promoting and defending these books that are screwing players. They are paying him for ads and or affiliate programs and not paying players.

I'm fine with him getting money, thats his business. He should not take on advertisers that are having problems paying players. Madoff can't run ads in the NY Times even if he pays for them.

QQPALLADIUM · 10-05-11, 08:46 PM

Originally posted by andywend

I can understand his anger @ BetOnline but NOT at Bill or SBR who is more than willing to help this asshole while asking nothing by way of compensation for their time and effort.

Delicious, are you brain dead or do you have a reading comprehension problem? This idiot Baller24 is calling Bill a thief and SBR a ponzi scheme and then you ask Bill why he has to insult people? There are a lot of very dumb people out there, thats for sure.

Responding to post #22, Baller you have every right to be pissed off at BetOnline for giving you the runaround regarding your $9K wire but why are you teeing off on Bill and SBR? On more than one occassion, I had similar problems to you (but for far more money) and both Bill and Lou went back and forth on my behalf for 6 full weeks and got my huge withdrawal processed.

I offered them $500 as a thank you gesture and they refused to accept it. It is NOT Bill's fault that BetOnLine is giving you the run around. Do you always criticize and trash people when asking for their help and assistance?

WHAT THE HELL IS THE MATTER WITH YOU?

the same thing that is the matter with you....still staying up all night looking for the market maker at intrade to have his computer freeze so you can pick him off...looking for matchbook to leave up their 1/2 time lines too long...complaining you got screwed on some contract interpretation....anyone who says they have lots of money offshore is a liar or just plain dumb.

Legions36 · 10-05-11, 09:02 PM

Damn OP is just being stupid about the situation, only a waist of time trying to reason with him. When his $ gets to him he will stfu(just like SBR said, only a little late). SBR is the sh-it, OP just don't know hes talking about, i have learned so much just from being here.

andywend · 10-05-11, 09:17 PM

Looks like I have a crazed lunatic stalker on my hands in QQPaladium. I see in your posts that you seem to like stalking others as well.

Did your mother drop you on your head once too often when you are a child as your life must be quite pathetic since you have to spend all your worthless time trolling numerous forums.

Haven't traded @ Intrade in years and Matchbook is no longer open to U.S. residents which is a shame because I have no doubt I took plenty of your money.

Heres hoping misery continues to follow you around for as long as you live.

5mike5 · 10-05-11, 09:18 PM

bottom line is betonline is going DOWNHILL QUICKLY.....just look at the forum...these players arent making anything up...funny how deposits take 10min. but withdrawls have excuse after excuse after excuse....i wouldnt leaver 10cents in this book...and yes its amazing that SBR doesnt see whats happening here....there are way too many books that pay asap, IOL is definatley not a top rated book in the forums eyes anymore...period....find a solid book and u wont deal with the payout excuses changing DAILY

frostno98 · 10-05-11, 09:37 PM

Sh1tty book, enuff said.

SBRMAN23 · 10-05-11, 10:18 PM

There Cs is terrible ask them a question they have no idea. Sent them email like a month ago about my bonus i should of been getting for my many deposits no reply back so I went back to a better book

Balco10 · 10-05-11, 10:32 PM

They require a min of 500 for a withdraw. Which is BS!

Baller might trying transferring your funds to a different book that is offered. 5 dimes is an option and always pays.

slash · 10-06-11, 12:21 AM

Damn Billdozer, remember to log out of your sbr account when you leave the computer...

baller24 · 10-06-11, 11:01 PM

tomorrow is judgement day. 3 managers called me and guaranteed I would get that wire Friday. Apparently they told Lou of SBR the same thing. We will see and I will post here either way. I will be posting a hilarious blog post with all my conversations I've had with CS at BetOnline, I've taped them all. I think when you guys here them you will think twice about playing with those dudes.