5Dimes - "Bad line" dispute

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  • calm
    SBR Hustler
    • 01-04-08
    • 82

    #1
    5Dimes - "Bad line" dispute
    "Please note that your Houston Astros -2.5 +615 for $1000 to win $6150, ticket # 8999726, has been voided due to it being a bad line. The correct line is Houston Astros -2.5 +480. The funds have now returned to your account."

    I disagree that this was a bad line. They're saying the line was off by over 100 cents, but on such a big underdog the cents are worth much less - it's a difference of only about 3.2%. Plus no other sportsbook posts those alternative -2.5 lines, so there was no market to compare it to say that it was "errant". I decided the bet was +EV based on my handicapping, but it is a big stretch for them to claim that it was an obvious bad line. I feel like they made a small pricing error, which is unfair to retroactively fix by simply cancelling the bet, so the wager should be reinstated. Am I right?

    I tried to talk some sense into Tony, but he wasn't in yet. One of their other managers wasn't very helpful at all. I just filed a complaint with SBR - we'll see what they have to say.
  • BigDaddy
    SBR Hall of Famer
    • 02-01-06
    • 8378

    #2
    that is not a bad line
    Comment
    • horja1
      SBR Hall of Famer
      • 01-13-11
      • 5646

      #3
      indeed ... they should pay
      Comment
      • HedgeHog
        SBR Posting Legend
        • 09-11-07
        • 10128

        #4
        OP is correct, but how far should you take it? Is it worth getting the bet reinstated, but having your account closed after it's graded? This is a possible option that Tony will give you. He doesn't like admitting he's wrong. GL, but since you were notified well in advance, it's probably best to let it go.
        Comment
        • CrimsonQueen
          SBR MVP
          • 08-12-09
          • 1068

          #5
          Tony voided the bet after the game was over and you won? Is this correct? Just want to make sure the facts are straight...
          Comment
          • djefferis
            SBR MVP
            • 08-16-08
            • 1197

            #6
            OP, what was the opposing side offered @ ?

            +615/-585 is clearly a bad line

            +615/-880 is clearly not

            Either +480 or +615 could make sense here, but if the line was clearly favorable for the player to bet both sides, then its a no brainer. If there was a fair overlay between the offered sides @ +615, you have a legit case.

            Was the bet canceled before the event, how long and how soon after the wager was placed ?

            If it was canceled before and within a reasonable period of time, then they are within their rights likely, but it's in poor customer service.

            Likely they will honor the original bet, and then show you the door or limit you to $50 the next day. Nothing personal, Tony just hates shot takers (as you admit, your bet was +even)
            Comment
            • calm
              SBR Hustler
              • 01-04-08
              • 82

              #7
              The bet was for tonight's game, so yes it was cancelled well before the event.

              I didn't look at the other side of the bet - I bet these every day so didn't think there would be a problem. You're right, if it was an arb to itself then I'm fine with them cancelling. I think it was the +615/-880 case though because there had been some good movement towards the Astros and they were just slow to react.
              Comment
              • bubba
                SBR MVP
                • 09-29-05
                • 2432

                #8
                Originally posted by calm
                The bet was for tonight's game, so yes it was cancelled well before the event.

                I didn't look at the other side of the bet - I bet these every day so didn't think there would be a problem. You're right, if it was an arb to itself then I'm fine with them cancelling. I think it was the +615/-880 case though because there had been some good movement towards the Astros and they were just slow to react.
                tough to get on them too hard if it was cancelled right after you placed it and so far away from first pitch. op, you know better then me- was the line obvioulsy off? are teams ever +615 -2.5 when they are a small underdog in the game?
                Comment
                • BigDaddy
                  SBR Hall of Famer
                  • 02-01-06
                  • 8378

                  #9
                  Originally posted by djefferis
                  Tony just hates shot takers (as you admit, your bet was +even)
                  so making +ev bets now labels you as a shot taker?
                  Comment
                  • bigboydan
                    SBR Aristocracy
                    • 08-10-05
                    • 55420

                    #10
                    Originally posted by HedgeHog
                    OP is correct, but how far should you take it? Is it worth getting the bet reinstated, but having your account closed after it's graded? This is a possible option that Tony will give you. He doesn't like admitting he's wrong. GL, but since you were notified well in advance, it's probably best to let it go.

                    That's happens more often than not in regards to paying the player and then closing their account. The question is just how long was that wager left standing before it was canceled. 2 minutes, 2 hours 5 hours? Many of factors involved to be taken into consideration here. Fortunately this gentlemen has filled out a complaint form and we will inquire to 5dimes on his behalf.
                    Comment
                    • LT Profits
                      SBR Aristocracy
                      • 10-27-06
                      • 90963

                      #11
                      Originally posted by djefferis
                      OP, what was the opposing side offered @ ?

                      +615/-585 is clearly a bad line

                      +615/-880 is clearly not

                      Either +480 or +615 could make sense here, but if the line was clearly favorable for the player to bet both sides, then its a no brainer. If there was a fair overlay between the offered sides @ +615, you have a legit case.

                      Was the bet canceled before the event, how long and how soon after the wager was placed ?

                      If it was canceled before and within a reasonable period of time, then they are within their rights likely, but it's in poor customer service.

                      Likely they will honor the original bet, and then show you the door or limit you to $50 the next day. Nothing personal, Tony just hates shot takers (as you admit, your bet was +even)
                      How is making a +EV bet shot-taking? If the +EV is on a market price, there is obviously not a problem. The question here is whether it was a bad line or not.
                      Comment
                      • Scooter
                        SBR MVP
                        • 01-15-07
                        • 1159

                        #12
                        djefferis - "Likely they will honor the original bet, and then show you the door or limit you to $50 the next day. Nothing personal, Tony just hates shot takers (as you admit, your bet was +even)"


                        About as low as it goes for forum "wisdom" - and it's typical.

                        Plus ev bets are now taking shots at the book.
                        Comment
                        • wrongturn
                          SBR MVP
                          • 06-06-06
                          • 2228

                          #13
                          I believe the size of your bet is the main reason it is cancelled. I am not saying it is correct, but 100 bet he probably let it go.
                          Comment
                          • sharpcircle
                            SBR Sharp
                            • 02-05-11
                            • 308

                            #14
                            clam,

                            this happened because of your terrible paint skiilz
                            Comment
                            • Mikail
                              SBR Posting Legend
                              • 07-19-09
                              • 21689

                              #15
                              The way I see it 5dimes did nothing wrong. They have the right to refuse a bet if the please. Not to mention they canceled the bet way before the game even started. Just curious as to why you like the Astros so much tonight?
                              Comment
                              • wrongturn
                                SBR MVP
                                • 06-06-06
                                • 2228

                                #16
                                He likes the price, not the team.
                                Comment
                                • durito
                                  SBR Posting Legend
                                  • 07-03-06
                                  • 13173

                                  #17
                                  Originally posted by Mikail
                                  The way I see it 5dimes did nothing wrong. They have the right to refuse a bet if the please. Not to mention they canceled the bet way before the game even started. Just curious as to why you like the Astros so much tonight?
                                  This is horrible. They can certainly refuse to take bets, they can't just cancel bets after they are accepted because they don't like their position.

                                  When you are the only book offering a line you can't cancel because of a "bad line" unless it's an entry error like +5000 instead of +500.
                                  Comment
                                  • Mikail
                                    SBR Posting Legend
                                    • 07-19-09
                                    • 21689

                                    #18
                                    Originally posted by durito
                                    This is horrible. They can certainly refuse to take bets, they can't just cancel bets after they are accepted because they don't like their position.

                                    When you are the only book offering a line you can't cancel because of a "bad line" unless it's an entry error like +5000 instead of +500.
                                    I don't like it either but like you said they are the only book offering this type of line. They should be able to protect themselve. IMO this only becomes an issue if the wager is canceled after it wins. At the same time I do agree they shouldn't hang a line and not honor it.
                                    Comment
                                    • T4k
                                      SBR High Roller
                                      • 05-09-11
                                      • 105

                                      #19
                                      Originally posted by Mikail
                                      The way I see it 5dimes did nothing wrong. They have the right to refuse a bet if the please. Not to mention they canceled the bet way before the game even started. Just curious as to why you like the Astros so much tonight?
                                      Now see that's just ******* retarded. Ohh derp herp we are refusing the bet now cause you're a winner, if you lost don't mind us we'd gladly still take your money because we see nothing wrong and we love money.

                                      It's like if i played the lotto and i won. Oh yeah by the way, that 65 million you just won, we're not going to let you take it because you took a shot buying this ticket and you won.
                                      Comment
                                      • Mikail
                                        SBR Posting Legend
                                        • 07-19-09
                                        • 21689

                                        #20
                                        Originally posted by T4k
                                        Now see that's just ******* retarded. Ohh derp herp we are refusing the bet now cause you're a winner, if you lost don't mind us we'd gladly still take your money because we see nothing wrong and we love money.

                                        It's like if i played the lotto and i won. Oh yeah by the way, that 65 million you just won, we're not going to let you take it because you took a shot buying this ticket and you won.
                                        this would be the case had they canceled it after the fact. clearly this didn't happen as the bet was voided before the game started.
                                        Comment
                                        • relaaxx
                                          SBR MVP
                                          • 06-15-06
                                          • 3281

                                          #21
                                          bet should not have been cancelled. definately not an obivious bad line. now the choices - eat it or moan and groan, maybe get paid and your account is closed. risk/reward this is your choice.
                                          Comment
                                          • djefferis
                                            SBR MVP
                                            • 08-16-08
                                            • 1197

                                            #22
                                            Not saying the OP is a shot taker in my opin...just speaking from experience on how 5D views +even players.

                                            I personally have no issue with a guy making a smart bet, Tony on the other hand is known to disapprove of long term winners or sharps. Nothing against the OP, more my feelings on 5D's and how they are great, until you prove yourself to be a player who knows how to win.
                                            Comment
                                            • raiders72001
                                              Senior Member
                                              • 08-10-05
                                              • 11127

                                              #23
                                              The line is not a bad line. Not a good move on 5Dimes part. They didn't have that much to lose comparing the dollar amount to the percentage of winning the bet.

                                              At least it was cancelled beforehand.
                                              Comment
                                              • raiders72001
                                                Senior Member
                                                • 08-10-05
                                                • 11127

                                                #24
                                                Originally posted by durito
                                                .

                                                When you are the only book offering a line you can't cancel because of a "bad line" unless it's an entry error like +5000 instead of +500.
                                                Dumb post.

                                                You can compare the ML/Total to past lines to determine what -2.5 should be. It's not exact, but you can get in the ballpark. If the line is off by 20%, then it's definitely a bad line.
                                                Comment
                                                • durito
                                                  SBR Posting Legend
                                                  • 07-03-06
                                                  • 13173

                                                  #25
                                                  Originally posted by raiders72001
                                                  Dumb post.

                                                  You can compare the ML/Total to past lines to determine what -2.5 should be. It's not exact, but you can get in the ballpark. If the line is off by 20%, then it's definitely a bad line.
                                                  Why don't you tell us what the fair line should be.
                                                  Comment
                                                  • raiders72001
                                                    Senior Member
                                                    • 08-10-05
                                                    • 11127

                                                    #26
                                                    Originally posted by durito
                                                    why don't you tell us what the fair line should be.
                                                    +/- 504
                                                    Comment
                                                    • avndly99
                                                      SBR Rookie
                                                      • 05-02-10
                                                      • 7

                                                      #27
                                                      If I make a mistake and bet the wrong game, or I get the date wrong and bet tomorrows game instead of todays, they won't cancel the bet for me. Sure enough it's my mistake, but I think it's their mistake for offering something they aren't willing honour.
                                                      Comment
                                                      • durito
                                                        SBR Posting Legend
                                                        • 07-03-06
                                                        • 13173

                                                        #28
                                                        Originally posted by raiders72001
                                                        +/- 504
                                                        How many people have to help you to figure out the no vig line of 5dimes current price? I´m sure that´s a much better estimate than whatever clam used.

                                                        So, that would not come close to making a bad line now would it?
                                                        Comment
                                                        • raiders72001
                                                          Senior Member
                                                          • 08-10-05
                                                          • 11127

                                                          #29
                                                          Originally posted by durito

                                                          So, that would not come close to making a bad line now would it?
                                                          as I said, it's not a bad line. If you need help with anything else, then let me know.
                                                          Comment
                                                          • durito
                                                            SBR Posting Legend
                                                            • 07-03-06
                                                            • 13173

                                                            #30
                                                            Originally posted by raiders72001
                                                            as I said, it's not a bad line. If you need help with anything else, then let me know.
                                                            Why are you even posting here? Go back to discussing sports with the other 50 year old former high school athletes.
                                                            Comment
                                                            • Justin7
                                                              SBR Hall of Famer
                                                              • 07-31-06
                                                              • 8577

                                                              #31
                                                              It is tough to argue bad line in this case. The relative error was small (less than the theoretical hold), and there is no market to compare it to. Under those facts, I wouldn't void this wager, even if as a linesman, I misread my chart, and put in +615 instead of +480.
                                                              Comment
                                                              • BET THE HOOK
                                                                SBR MVP
                                                                • 02-16-09
                                                                • 1947

                                                                #32
                                                                I absolutely agree with Justin7. Also if I make a bet and then decide later I dont like the line I got after it moved I cant cancel and make the bet over. The wager should stand.
                                                                Comment
                                                                • ehp6737
                                                                  SBR MVP
                                                                  • 12-11-08
                                                                  • 4185

                                                                  #33
                                                                  The wager was cancelled before the event. So there is no issue here. If it was cancelled after event started than you would be entitled to that price. Simple as that.
                                                                  Comment
                                                                  • durito
                                                                    SBR Posting Legend
                                                                    • 07-03-06
                                                                    • 13173

                                                                    #34
                                                                    Originally posted by ehp6737
                                                                    The wager was cancelled before the event. So there is no issue here. If it was cancelled after event started than you would be entitled to that price. Simple as that.
                                                                    That is completely ridiculous. Whats to prevent books from then canceling every wager that they have a bad position on before every game.
                                                                    Comment
                                                                    • ehp6737
                                                                      SBR MVP
                                                                      • 12-11-08
                                                                      • 4185

                                                                      #35
                                                                      Originally posted by durito
                                                                      That is completely ridiculous. Whats to prevent books from then canceling every wager that they have a bad position on before every game.
                                                                      I'm simply stating every book, including 5Dimes, lists in their terms that they have the right to do exactly what they did here. They make the rules and unfortunately we have to play by them. Now, you guys can bust out your calculators and spend all night figuring out a fair market price for this wager and try to determine if it was a bad line or not.

                                                                      What I'm simply stating is that it doesnt matter. The book made it's decision before the event took place and that's that, case closed. OP filed a complaint about a wager for an event before it even took place? That's a first.

                                                                      What you need to understand is that this specific example is not a "wagering" issue, but a "CS" issue. No money was won or lost. Now the player has the right to feel that he was slighted and he has the right to take his business elsewhere. That's business in general. But they're not under any obligation to do so given their published wagering rules in reference to this subject. Do you remember last year when BestBuy.com mistakenly listed an electronic (I forget what it was) for $29.99 instead of $299.99 and thousands of people put in cc info and quickly purchased it. Except when they realized their mistake BestBuy cited "egregious error" and didnt honor the purchases? They made a choice to cite policy instead of using good customer service and biting the bullet on that one. Obviously, this situation isnt as drastic in price difference, but it's the same logic.
                                                                      Comment
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