5dimes Verification/Certification Nightmare...Lesson never use **

**PokerAndSports** · 09-15-11, 08:19 PM

they are a monster pain in the ass

**BuckeyeT** · 09-15-11, 08:29 PM

Thats the wonderful world of offshore betting.

They dont give a shit how they GET your $$$, they dont ask for a peice of any kind of info to deposit...but when you win they want your 1st born child to get the withdrawal.

Just how it is and we have to deal with it.

**Microphone** · 09-15-11, 09:48 PM

Originally posted by BuckeyeT

Thats the wonderful world of offshore betting.

They dont give a shit how they GET your $$$, they dont ask for a peice of any kind of info to deposit...but when you win they want your 1st born child to get the withdrawal.

Just how it is and we have to deal with it.

And why is that????

**Fishhead** · 09-15-11, 10:49 PM

Horrible customer service....................took me 5 weeks to get straight with them verification, correct address, check bouncing, etc, etc.

TERRIBLE, BEWARE

**TheMoneyShot** · 09-15-11, 11:03 PM

They have a rather stricter policy than most books. Like, jumping through hoops at times.

**Pete0** · 09-15-11, 11:37 PM

holy shit

are u serious ??

why are they an A+ book ??

now i'm worried

**frostno98** · 09-16-11, 12:22 AM

Never had my balance enough to cash out from them. I'll stick to these regulars for me.

DSI-Didn't even have to send documents when using a card for deposits that cleared already, to get payouts.

Betpop/youwager-sent ID and authorization form once, and that was all she wrote.

Play at either of these books if you want hassle free payouts, and both books pays within 5 days.

**Scooter** · 09-16-11, 03:47 AM

"1. Dont use ** for deposits at 5dimes....".

Does "**" start with a "w", an "m", or a "c"?

(Hopefully not an "m").

**me-first** · 09-16-11, 06:06 AM

That would have to be a c scooter..

**mighty maron** · 09-16-11, 07:29 AM

I understand the need for verification of ones account. Multi-accounting for bonuses and other perks have been abused by the hordes.

I can even understand the desire by the company to verify once a withdrawl is requested and not a deposit. I have dealt more with online poker sites but at those sites you wanted people to insta-deposit. People who really want to play will go thru the hoops; the casual player might not if verification was dictated when the deposit was made. As a poker player; the more money deposited by more players was better for everyone.

SO coming back to 5dimes. I get hit with the verification process. It was not pretty as in length of time, the live chat conversations, nor the amount of documents one has to send in. Bank statments from the C. C was grating to me. I did not want to supply those; yet I wanted to enjoy some of my first cashout.

I was fortunate enough to deal with someone via live chat from the verification department. I expressed my concerns and we hashed thru an odd agreement. The short of it is that I will not be able to use CC to deposit again because I will not supply all said documents. The impulse factor of a small reload I will not be able to do but the majority of my deposits were via person to person so be it.

I am requesting the withdrawl again today because after all this was hammered out it was past 1pm and those withdrawl can not be reuqested after 1pm.

I will update

**HedgeHog** · 09-16-11, 08:33 AM

That was a good compromise. GL, MM..

**SBR Lou** · 09-16-11, 10:15 AM

MM,

When sending blurry or incomplete documents most sportsbooks wouldn't even allow you to continue till it was resolved; so it's good to hear 5Dimes was tolerant here.

**sideloaded** · 09-16-11, 10:24 AM

Originally posted by SBR Lou

MM, When sending blurry or incomplete documents most sportsbooks wouldn't even allow you to continue till it was resolved; so it's good to hear 5Dimes was tolerant here.

lol what resolution is good enough?

**mighty maron** · 09-16-11, 10:41 AM

Originally posted by SBR Lou

MM,

When sending blurry or incomplete documents most sportsbooks wouldn't even allow you to continue till it was resolved; so it's good to hear 5Dimes was tolerant here.

The Jpegs/gifs were over 200k in resolution each shot from a distance of one foot.

I resent the documents twice...I think in the end they could read them because they had follow up questions on a change in address.

My fault in this is that I did not do verification as soon as I used the CC. I was aware that other sites do this and that the larger sites usually do this.

**Pete0** · 09-16-11, 12:25 PM

Originally posted by mighty maron

The Jpegs/gifs were over 200k in resolution each shot from a distance of one foot. I resent the documents twice...I think in the end they could read them because they had follow up questions on a change in address. My fault in this is that I did not do verification as soon as I used the CC. I was aware that other sites do this and that the larger sites usually do this.

I had a similar experience.. I've gotten different answers several times from diff. clerks.

Sometimes they would outright like that they didnt receive any documents etc. or to resend it again and again .
Even though the week before I've confirmed that they were recieved.

Overall i find it to be somewhat shady - i dont think i will ever have a big enough balance there just in case.

**v1y** · 09-16-11, 02:50 PM

I deposited via cc and they required no information from me to withdraw. I must say I was very surprised.

**sideloaded** · 09-16-11, 04:18 PM

Originally posted by mighty maron

The Jpegs/gifs were over 200k in resolution each shot from a distance of one foot.

I resent the documents twice...I think in the end they could read them because they had follow up questions on a change in address.

My fault in this is that I did not do verification as soon as I used the CC. I was aware that other sites do this and that the larger sites usually do this.

only 100 megabyte tiff files at 2000X2000 are good enough for lou.

**Pew Pew** · 09-16-11, 04:30 PM

I left 5dimes last week and will never look back. Happy with my new book

**doublek1229** · 09-17-11, 11:47 AM

5Dimes got me on this scam as well. I made 5 $100 deposits with a ** and on the 5th got my account up to $1600 and decided to cash out. They of course then told me I had to fill out all of the forms and send a copy of the ** both sides. I did that and they said it would be processed in the morning. The morning goes by and of course the money does not leave the account. I asked them why it didn't go through and they said I have to sign the **. I did that and tried again, and they told me information was missing from the form they sent. That pissed me off so badly I stupidly bet the money trying to double up and lost.

Another victory for 5dimes... and the last time I will ever ever bet there.

**tad0matic** · 09-17-11, 12:43 PM

so the morale of the story is use moneygrams instead of plastic? I never used my cards anyway, scared some government prick may datamine me one day and sic the IRS on me.

**doublek1229** · 09-17-11, 01:08 PM

Originally posted by tad0matic

so the morale of the story is use moneygrams instead of plastic? I never used my cards anyway, scared some government prick may datamine me one day and sic the IRS on me.

Absolutely yes. Don't let them get you sucked into the Plastic system. Much safer the other way.

**tjm313** · 09-19-11, 12:34 PM

Lost $540 over 2 days playing Blackjack at 5 dimes casinio...It seemed every time I would have 20 they dealer would pull a magic card for 21....feel like I got raped....additionally found out that that 21% rebate on casino losses is by request only, and since I did not request this promotion I dont get jack for my losses....hey 5 dimes why have a promotion you advertise on your web site that you have to request?? ...all my football winnings down the drain!! sportbook I rate an A but the casino is a D!![/color]

**tjm313** · 09-19-11, 12:36 PM

who is the new book? and how would you know if they are any better unless you asked for a payout?

**mighty maron** · 09-19-11, 01:28 PM

Originally posted by tad0matic

so the morale of the story is use moneygrams instead of plastic? I never used my cards anyway, scared some government prick may datamine me one day and sic the IRS on me.

Yeah the plastic has hoops to go thru. I love the 5dimes wagering options and hope to bet more with them

**Thurgood** · 09-19-11, 05:20 PM

Legends > 5dimes

**Fishhead** · 09-19-11, 07:00 PM

It's a shame how badly this shop has fallen over the past 6 months............

Still a decent shop, but certainly not great.

**Pew Pew** · 09-19-11, 10:50 PM

Originally posted by tjm313

who is the new book? and how would you know if they are any better unless you asked for a payout?

maybe cuz i 2.5x my initial deposit and tested out their payout process and received same day payout???

fucck tony. i know he doesn't care that i/one customer left but it will add up eventually. what a e-mafia wannabe on livechat

**mtcook21** · 09-19-11, 11:14 PM

has anyone used neteller to deposit or withdraw?? If so, how did it go?

**mtcook21** · 09-19-11, 11:29 PM

Originally posted by mtcook21

has anyone used neteller to deposit or withdraw?? If so, how did it go?

Nevermind, just realized Neteller isn't available in the U.S.

**teaserpleaser** · 09-19-11, 11:36 PM

Originally posted by Pew Pew

I left 5dimes last week and will never look back. Happy with my new book

Please share the day i find a book better im out... Ps they got me like like 3 times at least with this little stall tactic... They have a number of little tricks they use.

**BarkingToad** · 09-20-11, 07:28 AM

Mighty Maron mentioned his withdrawal request was p2p. Can anyone explain why would a sportsbook need documentation for that type of withdrawal?

**mighty maron** · 09-20-11, 08:16 AM

Originally posted by BarkingToad

Mighty Maron mentioned his withdrawal request was p2p. Can anyone explain why would a sportsbook need documentation for that type of withdrawal?

A few of my past deposits were via plastic. I went busto a couple of times...the last few deposits were person to person. The winnings were on that deposit (p2p).

It is clearly stated on their website that I had to do verification for plastic. In hindsight, I would never use plastic there but I most certainly would play there.

I enjoyed the site greatly

**ThaWoj** · 09-20-11, 01:19 PM

idk maybe i just got lucky but i only use plastic to deposit and when i went to cashout ~1500 via e.c.h.e.k. all they needed was a signed form

**chinoloco212** · 10-03-11, 02:50 PM

so If i do person to person from the beginning I shouldnt have a problem with the withdrawal process, cause I just made my first deposit today lol