requested a payout for $500.00 on 4-13-08 received today via DHL and was able to follow the payout request using their new payout tracker job well done sportsbook 
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It is going to take a couple of years before this family of books digs themselves out of the mess they caused due to their past dealings with customers. That being said, I have deposited and withdrawn thousands and have never had a problem with sportsbook.com. The withdrawal history feature adds some comfort but overall past behavior is indicative of future results for Jazette. Nonetheless, I don't feel safe with my money there and have been slowly withdrawing funds.Last edited by InTheHole; 04-28-08, 01:14 PM.Comment -
Good to hear Mocash, the more reports like these and the mods can't really brainwash anymore..
This is a family of books that pays winners, they just don't care for shot takers and scamming players, the ones we coincidentally never hear about.Comment -
We've heard plenty of reports of people ripped off by Jazette Books. If you're dumb enough to still play there despite all this, then you deserve to get ripped off as well.Comment -
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For those with short memories:
Results 1 - 24 of 24 News results for the search term: jazette
4/5/2008 01:58 AM
New BetOnUSA (SBR rating D-) player comes forward with claim for $29,000
BetOnUSA stiffed multiple players for at least $200,000 when moving its websites from the Sportsbook.com Group (jazette Enterprises Ltd) to already slow-paying operation, Futurebet. This latest claim is for just over $29,000. BetOnUSA has told winners that these large debts belong to the Sportsbook.com Group. In late 2007 BetOnUSA forced a player to settle for slightly more than half of his six-figure casino jackpot, claiming that Sportsbook.com, who was providing hosting and software to BetOnUSA at the time, was responsible for those funds.
Player: In summary, when Betonusa.com went down last year, my account balance was $21,723 and the sum of 3 pending checks I did not receive amounted to $7381. Once the plug was pulled at BETONUSA I never did gain access to my account again, so the above figure represents my best estimate of the balance based on a diary of my wagering activities. The figure for the 3 checks is accurate and I will be more than willing to provide withdrawal receipts if requested. When the site came back up, I could not log into my acount and my balance disappeared.
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1/11/2008 08:39 PM
Sportsbook.com Group steals $5,677 from player
The player held accounts at Sportsbook.com (SBR rating D-), Sportsbooks.com (SBR rating D-), Sportfanatik (SBR rating D-), and PlayersOnly (SBR rating D-). He was debited for the amounts won over the life of the account totaling $5,677. Sportsbook.com cites "bonus abuse" as the reason for stealing these funds. The Sportsbook.com operation often labels players who have won money and utilized promotions in more than one of the many sister sportsbooks as bonus abusers. Sportsbook.com and sister jazette books do not have rules against using multiple brands and using their promotions. It is often encouraged through cross marketing and the sales departments which market each website as an independent sportsbook.
Player: I did everything above board and was having a good season of NFL picks and now they've stolen from me. I guess I should have known better since you had it listed as D- but they'd fixed their payout issues over the last few months and I had never had other problems with them over 5+ years of active use. However, I have no email to send you since they didn't even bother to email me.
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12/30/2007 02:21 AM
Win4Real (SBR rating C-) credits player for funds confiscated in June
$791 was initially stolen by the Sportsbook.com (SBR rating D-) operation's customer service, which managed Win4Real player accounts as it does with most of the sportsbooks it hosts under jazette Enterprises Ltd. Ownership has has since employed its own processing and customer service department.
6/14/2007 Report: Win4real (SBR rating D+) confiscates player's winnings citing multiple accounts within the Sportsbook.com family. The player, who also holds an account at SuperBook (SBR rating D+), claims $791 was taken from his balance. win4real and the Sportsbook.com Group (jazette Enterprises Limited) does not prohibit players from using multiple accounts in its large family of sportsbooks. SBR will contact win4real on the player's behalf.
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11/30/2007 06:37 PM
Sportsbetting.com (SBR rating C-) leaves jazette Ltd. (Sportsbook.com Family) customer service
Sportsbetting.com has removed the service provider's phone number from its website as the first jazette-affiliated sportsbook not to utilize any of the operation's client support system and staff management. The book will provide its own customer service and accounting department. Sportsbetting has not offered a phone support line of its own but states it is "upgrading its phones service" and is asking players to use its LiveChat feature. Sportsbetting continues to use Sportsbook.com's World Gaming software and line management system. The move is expected to be followed by other Sportsbook.com partner books that want to avoid providing poor customer service and the unethical actions taken by jazette management. SBR will closely monitor new payout request and player support services.
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11/11/2007 01:26 AM
Sportsbook.com (SBR rating D-) confiscates $10,000, cites free-play bonus abuse.
Player: Hello…..I need help with a sportsbook complaint. I had around $10,000 at 6 different sportsbooks within the sportsbook.com group. They said they froze my accounts for “free bet” abuse and seized all funds…..I only made $200 - $300 off of freebets over the last two years….and they took $10,000. I can see if they wanted to take the $200-$300, but 10K? Is there anything that can be done?
Sportsbook.com is claiming the use of bonuses at multiple Sportsbook.com-managed books is "bonus fraud" and reason to confiscate winnings. A second player has submitted a claim to SBR for $50,000 . The player was told $50,000 would not be paid because he circumvented limits on some of his wagers by using affiliated sportsbooks to place the same bets. The same player was also debited over $30,000 when Sportsbook.com scammed multiple users, stealing parlay winnings.
Player: I have always used my own name, address, email, credit cards, etc. It was
plain who I was at all times. I don't see how I should be expected to keep track of which books are allowed and which aren't, especially if that information isn't expressed anywhere.
Sportsbook.com and sister jazette books do not have rules against using multiple brands and utilizing their promotions. It is often encouraged through the sportsbook sales departments which market each website as an independent sportsbook. Sportsbook.com states that it will adress these reports in detail.
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10/20/2007 11:00 AM
jazette Enterprises Ltd-hosted sportsbooks downgraded from D+ to D- with exception of BetUSA (SBR rating C-) and Sportsbetting.com (SBR rating D+). Sportsbooks in this group that would like to discuss their rating may call 830-515-4122 or contact SBR by email.
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10/19/2007 06:13 PM
Sportsbook.com: We will cancel winnings and keep player losses
Sportsbook.com (SBR rating D-) tells SBR that they will not reverse the decision to confiscate parlay winnings. The jazette Group has added insult to injury today by releasing a statement saying they may also keep player losses. The statement starts by referencing vague house rules and invites victims to ask for their accounts to be reviewed so Sportsbook.com can decide whether to retroactively cancel losing parlays as they did with winning wagers that took place after September 1st. The book has been accepting these types of wagers for years. The latest rash of complaints take the jazette operation from inefficient error-prone giant to stiff-sportsbook status.
Sportsbook.com: If upon a second review of the account the decision remains that the customer repeatedly and knowingly exploited the system in order to place those wagers, then no further action will be taken. | Read Full Statement
10.22.2007 Update: Sportsbook.com now stating that all losses in this time frame will be refunded. Players should contact SBR to pursue credit for losses.
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10/11/2007 11:10 PM
Sportsbook.com (SBR rating D+) confiscates winnings made from correlated parlay bets dating back over one month. SBR is currently investigating complaints submitted by four players who were informed via email that thousands would be deducted from their balances because winnings derived from parlays where the legs of the parlay are "linked." Wagering on Under the total score and the Underdog spread would be an example of a correlated 2-team parlay. Some sportsbooks use their software to prohibit these types of wagers. SBR is also investigating a separate claim made by a player who states that over $80,000 was confiscated because he utlized different sportsbook websites within the Sportsbook.com family (jazette ltd Group) of sportsbooks. This has been allowed and often encouraged by the different brands in the past. SBR will list updates for all Sportsbook.com complaints ranging from instances of incorrectly graded wagers to missing balances from sportsbook brands that defected from the Sportsbook.com operation to other white label services.
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10/7/2007 11:48 PM
Player's PyramidCasino (SBR rating D-) $9,500 balance disappears
The sportsbook was part of the BetOnUSA Group (Empire Entertainment Ltd) before BetOnUSA moved its network of sportsbook websites under the Sportsbook.com Group (jazette Enterprises Ltd) in December of 2006. When BetOnUSA chose to cut ties with jazette and move its websites to the SportsbookUSA Group (Futurebet) last month they redirected PyramidCasino.com to land at BetOnUSA.com. Most PyramidCasino account holders can log in at BetOnUSA (SBR rating D). This player has been told by BetOnUSA that they have not received the funds from the Sportsbook.com operation and are not responsible for the balance despite owning the site, which now points to BetOnUSA. Sportsbook.com management claims the player debt belongs to BetOnUSA despite that funds were won when the site was managed by the Sportsbook.com Group and the player currently being able to log in to his zeroed out account using the jazette-operated Sportsbetting.com (SBR rating D+). This is the second player to report that the two companies are playing hot potato with his balance. A player who won over $100,000 from BetOnUSA's casino has not been able to access the $85,000 that was remaining in his BetOnUSA account. Both companies claim the debt belongs to the other. BetOnUSA is owned by the same group that owns Oddsmaker (SBR rating D-). These issues serve as a reminder of the added risk that comes with playing at turnkey sportsbooks.
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9/15/2007 06:06 PM
BetOnUSA (SBR rating D) loses players' pending wagers to go with multiple reports of missing withdrawal requests after switching from the Sportsbook.com platform. This is not uncommon for the operations involved. Some users saw their pending wagers and accounts deleted when Sportingbet PLC sold its American-focused brands to jazette Enterprises Ltd.
Player: Please be advised that BetOnUsa sportsbook changed their software and basically dumped all pre-existing wagers. In April I had bet $500 on the NY Mets to win the World Series. The ticket had been in my pending wagers all summer until they dumped everyone's accounts and made us set them up again. To add insult to injury they have the audacity to say there was no bet made, then changed their story to say the bet had been rejected when I originally placed it! That is ridiculous on so many levels...why would they reject such a future wager?...Why would they proceed to take $500 out of my account...etc. It looks like I am getting scammed here, but I would really appreciate if you could warn all of your subscribers that BetOnUsa.com is a scam and to stick with the sites that SBR recommends.
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9/11/2007 11:19 PM
Sportsbook.com (SBR rating D+) and sister jazette Sportsbooks tell players that an error in Sunday's pitcher listing will cost them their winning bets. Players have reported a turnaround of $20,000 in their accounts.
Player: So I bet (BET ID=*********) the Sunday Night Baseball game on September 9th, 2007 between the Cleveland Indians and the Anaheim Angels. This is how they listed the game: Indians(Cleveland) Laffey Angels(Anaheim) JefWeaver. Now at the time, I didn't even realize that you guys had listed Jeff Weaver instead of Jared Weaver. I mean why would anyone pay attention to that since Jeff Weaver is not even on the team anymore? Obviously they meant Jared Weaver. Anyway, so the Indians won and I got my money. Now it's Monday and Sportsbook.com took away my winnings and no-actioned my bet because now they are saying that they listed the wrong pitcher! You can't be serious right? I can MAYBE understand if Jeff Weaver WAS ACTUALLY ON THE ANGELS. But he's not and obviously they meant to say Jared Weaver, who is actually on the Angels. Basically, they trying to no action my bet for a TYPO mistake that they made. Obviously I'm pretty upset about this. Like I said, I can understand if Jeff Weaver was on the Angels and they made the mistake of listing him. If that was the case, then, I agree, all bets should be no actioned. But this is a case where Jeff is not even on the Angels and it was a honest typo mistake on their part. There is no way this bet should have been no actioned. Their response was that they had the wrong line because they capped the game with Jeff Weaver pitching, which is absolutely ludicris. He's not even on the Angels, how can they cap the game based on a pitcher that is not even on the team? I am forwarding you an email that they sent me. Can you do anything to help me?
Any players who hold a losing ticket on this September 9th, 2007 game between the Cleveland Indians and the Anaheim Angels are urged to contact SBR immediately.Comment -
Hedge Hog,
Did you take a shot at them in any way whatsoever..?
Don't deflect the question, the answer is "yes".
For regular players like the OP, myself, Shams, anyone with intentions of just playing and being on the up and up, they will gladly pay you. Even added a new payout tracker. Shams posted a screenshot of having max payout checks sent to him every other week, they have no problem paying legit winners.Comment -
So, is the deal they pay you if you keep posting positive stuff?Comment -
Parlaying the Over and the Favorite in the same NCAA football game, is hardly "taking a shot".Comment -
They confiscated money from bets before they updated their tos.
Do you read the tos everyday?
What if next week they decide that you can no longer bet on home underdogs in the NFL and they take out your winnings from last october. Will you be ok with that?
What about this guy:
4/5/2008 01:58 AM
New BetOnUSA (SBR rating D-) player comes forward with claim for $29,000
BetOnUSA stiffed multiple players for at least $200,000 when moving its websites from the sportsbook.com Group (Jazette Enterprises Ltd) to already slow-paying operation, Futurebet. This latest claim is for just over $29,000. BetOnUSA has told winners that these large debts belong to the sportsbook.com Group. In late 2007 BetOnUSA forced a player to settle for slightly more than half of his six-figure casino jackpot, claiming that sportsbook.com, who was providing hosting and software to BetOnUSA at the time, was responsible for those funds.
Player: In summary, when Betonusa.com went down last year, my account balance was $21,723 and the sum of 3 pending checks I did not receive amounted to $7381. Once the plug was pulled at BETONUSA I never did gain access to my account again, so the above figure represents my best estimate of the balance based on a diary of my wagering activities. The figure for the 3 checks is accurate and I will be more than willing to provide withdrawal receipts if requested. When the site came back up, I could not log into my acount and my balance disappeared.
or this guy:
4/2/2008 09:56 PM
Hollywood Sportsbook (SBR rating D-) cancels player's $2000 winning wager
A Hollywood player accidently placed a wager on the wrong team. He asked customer service if he could cancel the wager, was told that it was not possible, and was advised to wager on the other side of the match to eliminate the risk and "only lose the juice." The player waited until minutes before the game's start time and made a would-be losing wager on the other team. Hollywood canceled the winning wager during the game. Despite wagering logs showing the book did unjustly cancel the bet after start time it denied the player's request to review the phone logs confirming the bet would stand. Hollywood initially told the player it would investigate the matter in February but is no longer responding. SBR has added the claim to the list of pending issues filed by the sportsbook.com Group's players. Hollywood was acquired by sportsbook.com in May of 2006.
What shots did they take?Comment -
Correlated parlays is the reason they gave me for stealing my funds. These are the same type of bets I am allowed to make at A Books today.Comment -
i have had no problem with them and will continue to use them as long as you follow the rules verbatim u will be paidComment -
re. for those with short-term memories
Follow this thread for more on my experiences having checks bounce from this family of books.
It's now been > 12 weeks since my original $2500 withdraw request, > 7 weeks since the checks they wrote me bounced.
I'm no scammer. Won fair in square, and am getting absolutely jobbed by these crooks (and have since heard similar from others). Sir Charles obviously has some sort of affiliation with these guys. But take it from a low stakes gamer who's been given the absolute run-around for close to 100 days from these guys on a paltry $2500. If you enjoy having to aggressively call and email for extended periods of time to collect on small time winnings (and never get any sorts of updates or reassurances that it's actually going to be corrected), these guys are for you. If you like hearing sob stories about complications with payment processors and empty rationale for bad behavior / non-payment, these guys are for you. If you like spending a lot of time on the phone with Indian call centers who can literally provide you with nothing but false promises and lip service, proceed accordingly.
But if you think that when you win, you should be immediately compensated and in a professional manner - you can do better almost anywhere.
In fact, you're better off going downtown, giving a wad of cash to a homeless drug addict and asking them to place your bets for you - then come back a week later to collect. You have much better chance at getting your money back in that type of scenario.Comment
