I'd stay far away from Jazette family books!

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  • SportsMozart
    SBR Sharp
    • 01-18-11
    • 377

    #1
    I'd stay far away from Jazette family books!
    Yesterday I deposited money on my accounts in BetUSA and Linesmaker for the first time.
    10 hours later, all my accounts in Jazette family books are permanently closed without placing a single bet! So what happened?


    As soon as money was on my account I called in and asked for the option to have my casino account blocked for me. Practice that I always follow and that is totally normal in all the best books with the good ratings. The answer is normally : 'Sure it is done”


    I currently have 9 active accounts with the money on them and I never play in casino. It is not that I can not control myself , I sleep better that way!


    Sport betting for me is an investment versus rigged online casinos are there just to rip you off!
    Well somebody here said “ Yeah we all should control ourselves , nobody forces you to play bla-bla-bla” There is a point but the simple request to have casino blocked for you is more of a freedom of choice that all good books offer. I don't play there, I never play in any casinos cause I don't gamble on general principle.


    If I knew that request leads to closing all my accounts, I would have never done that. I considered it a normal thing. Apparently I did not realize what kind of place Jazette really is They at the same time told me that I was a possible addict and all my accounts now will be closed.


    People who don't know a thing about you would call you an addict! Isn't that nice, especially when you are their brand new customer and have not placed a single bet yet!


    Jazette family is type of establishment that I would stay away from. They don't follow the procedures that everybody else does. What happens if you win $10K in all of their books few months in a row? I bet they will label you as a professional player and all your accounts will be closed in a same manner.


    Later I realized that this is what they do. Your accounts will be closed and money confiscated if you


    a. use 2 different IP addresses to log in
    b. winning too much consistently – you'll be labeled as a professional
    c.have any kind of request regarding their casino


    I would stay away from this establishment if I were you. It is not matter of having a casino available to you or not. It is a matter how you treat people – your customers. Throwing people out without taking a single bet from them.... Unreal!
  • stevex
    SBR Hall of Famer
    • 05-02-10
    • 5122

    #2
    No need to make 2 different threads about the same issue.

    We get it, they didn't block the casino.....simple solution is just don't play the casino
    Comment
    • SportsMozart
      SBR Sharp
      • 01-18-11
      • 377

      #3
      You don't like the thread , take a hike and don't read it! The point here is not that they did not block the casino, the point is that they called me an addict and closed all of my accounts for good! I had not made a single bet yet since I deposited money 10 hours earlier. That is the type of thing that serves as a warning for everybody in the industry don't you think?
      Comment
      • Ben Dover
        SBR Rookie
        • 02-18-11
        • 11

        #4
        Did they pay you back your deposit?
        Comment
        • SportsMozart
          SBR Sharp
          • 01-18-11
          • 377

          #5
          No they did not. It all happened so fast and I am not sure at this point are they gonna send me my deposit back or will they steal it. That would be interesting to watch. Have in mind that I deposited just yesterday, after the request they called me an addict and 30 minutes later closed all my 3 accounts in Jazette- BetUSA, Linesmaker and Hollywood. Hollywood account had no money in it.

          Without placing any bets yet they told me to seek help and said that I should always call them should I ever feel like I needed their help I mean I still can not believe that it turned out the way it did.

          10 pm CT I verified that deposit is there and then called in " Guys can you do me a favor and have online casino module closed for me ? It should not be too much trouble, thank you"

          "No we can not do that, but we can lower your limits to $1"

          "Well whatever works"

          30 minutes later all my accounts are closed permanently. I call to ask WTF. They say " Sir looks like you have an addiction and you need to seek help. It is our moral imperative to close your account permanently and refuse you a further business"

          How can somebody who has not taken any bets from you yet call you an addict or alcoholic or junky?



          These people having serious issues looks like, but they make it look like you are the one with issues.

          It is a good thing for everybody who is involved with Jazette family or planning to be involved to know: You may have 3 accounts there but if you ask wrong question in one of them ( they all have the same CS) or any kind of issue for that matter- they will close your accounts across the board permanently and faster than rabbit gets f...d! Same thing I assume happens if you win lets say 20K. Jazette is technically a one big book and mentally sick one.
          Truth is very simple. If you are not planning to be a victim of their rigged online casino software- they don't need you there! That is the moral of the story.
          Comment
          • Bobby D
            Restricted User
            • 02-16-11
            • 140

            #6
            I asked Pinnacle to block me from the casino and they politely obliged without asking any questions.
            Comment
            • SportsMozart
              SBR Sharp
              • 01-18-11
              • 377

              #7
              I have my casino blocked everywhere, that is my personal policy and I think it is normal. It does not mean that me and you are addicts, it is my personal preference.
              BetPhoenix,5Dimes, BM, Diamond,Greek,Jazz, Youwager, Easy Street. None of them asked questions. Most of them said in 5 seconds : "Yes it is done, thank you!" I like that kind of approach, very professional and forthcoming towards the customer. It is like when you are a customer in bank , they would set private settings for your online account without any trouble. Jazette is sick place!!! A bad spirit! Not that they refuse a simple harmless request, they call me and addict who needs help without taking any bets from me yet, they close all of my accounts and take my deposit. Yeah of course!

              What I think really happens is that Jazette group gets most of his profit from the online casino were poor bastards go to be slaughtered like sheep's. That is why they need sheep's not wolves around.
              Comment
              • robmpink
                SBR Posting Legend
                • 01-09-07
                • 13205

                #8
                How did you deposit?
                Comment
                • BigdaddyQH
                  SBR Posting Legend
                  • 07-13-09
                  • 19530

                  #9
                  The fact is that you ARE an addict. However that should not be the reason for them closing your accounts. Good Luck getting your money back. That will take at least a month, and you will have to jump through rings to get it, if you get it at all. Anyone so weak as to have to close the casino part of their account should not be playhing to begin with.
                  Comment
                  • SportsMozart
                    SBR Sharp
                    • 01-18-11
                    • 377

                    #10
                    * * in both cases. Actually in the beginning I was delighted with the fact that their CS treated me nicely. You wanna avoid questions about Sportsbook.com stealing money from people in the past since technically it is all same book. Everything was cool up to the moment when I called in. I think it is important for people to understand how closely connected Jazette books really are. There is no management independence, it is one huge pot of soup.

                    Fact is -Jazette family does not give a flying f...k about this forum or SBR or anybody else. They think that they are the biggest around and can do whatever they please. They steal peoples money for living and it has been going on for years now. I thought that BetUSA and maybe Linesmaker might be different but I was wrong. They are all different parts of the same body!
                    Comment
                    • SportsMozart
                      SBR Sharp
                      • 01-18-11
                      • 377

                      #11
                      Originally posted by BigdaddyQH
                      The fact is that you ARE an addict. However that should not be the reason for them closing your accounts. Good Luck getting your money back. That will take at least a month, and you will have to jump through rings to get it, if you get it at all. Anyone so weak as to have to close the casino part of their account should not be playhing to begin with.

                      I should not even dignify that with an answer. Fact is you are a dumb ass! It has nothing to do with addiction as I said- it is my personal preference and I only do it cause books do offer that option. Now should I have know how it works in Jazette, I would never called in the request in first place.

                      I do sports betting for living and I treat it as a business. All the other factors like casino modules have to go, I don't want them to be around. I don't need a youtube module attached to my bank account. Plain and simple.

                      You don't know me , so you don't know me. Stop using big words you don't understand and move forward fatso!
                      Comment
                      • Bobby D
                        Restricted User
                        • 02-16-11
                        • 140

                        #12
                        Nothing wrong with eliminating temptations and thinking ahead

                        I could have purchased a condo one block away from a strip club ..But i passed since i knew id be tempted to go all the time lol that doesn't make me addicted to strip clubs...I was just smart and figured i didnt need that temptation driving by that club all the time.

                        Its called personal responsibility lol
                        Comment
                        • SportsMozart
                          SBR Sharp
                          • 01-18-11
                          • 377

                          #13
                          I never have a single bottle of booze in my house. As a matter of fact NEVER! Why is that? Cause I am an ADDICT? Nope! Cause I don't drink and I don't care about booze. I have chosen to not to have it around and I don't! That's why. I don't label people who drink an addicts. That is their choice and as long as they are happy c'est la vie! Call it an European free way of thinking if you will
                          Comment
                          • AimingHigh
                            SBR Wise Guy
                            • 06-12-09
                            • 670

                            #14
                            Originally posted by SportsMozart
                            I never have a single bottle of booze in my house. As a matter of fact NEVER! Why is that? Cause I am an ADDICT? Nope! Cause I don't drink and I don't care about booze. I have chosen to not to have it around and I don't! That's why. I don't label people who drink an addicts. That is their choice and as long as they are happy c'est la vie! Call it an European free way of thinking if you will
                            But what you were doing was like asking them to ban anyone from ever bringing alcohol into your house - suggesting you couldn't resist the temptation. If you don't care about booze, you wouldn't need that ban because you'd just ignore it or throw it out. Just like with having the casino disabled. If you don't care about it, just don't use it.

                            Though if you're worried about someone hacking into your account and losing your $$ in the casino - a BetPhoenix special - that's different, and a real reason to want just the casino disabled.

                            It sounds like Jazette aren't able to keep their casino and sportsbook authorisations separate. So if you can't get on with casino access, I guess you need to lose both. Poor software on their part.
                            Comment
                            • SportsMozart
                              SBR Sharp
                              • 01-18-11
                              • 377

                              #15
                              Originally posted by AimingHigh
                              But what you were doing was like asking them to ban anyone from ever bringing alcohol into your house - suggesting you couldn't resist the temptation. If you don't care about booze, you wouldn't need that ban because you'd just ignore it or throw it out. Just like with having the casino disabled. If you don't care about it, just don't use it.

                              Though if you're worried about someone hacking into your account and losing your $$ in the casino - a BetPhoenix special - that's different, and a real reason to want just the casino disabled.

                              It sounds like Jazette aren't able to keep their casino and sportsbook authorisations separate. So if you can't get on with casino access, I guess you need to lose both. Poor software on their part.

                              Nobody would ever bring booze to my house, believe me And that is not a matter of software, it is the matter of policy for them. They have decided that if you oppose their casino ,they don't need your business at all. Most of their revenue as I stated above comes from that rigged online casino they are offering . So you have no choice. If I knew if, I would not have asked anything . But maybe that was for a better who knows... As famous as Jazette is for stealing peoples money and balances that are above $20k. There are better books out there.
                              I went there mainly because

                              a. they are ok with pro business and
                              b. BetUSA and Linesmaker are two best Jazette books.

                              I had no clue that there really is no BetUSA and Linesmaker, there is just one big book called Jazette.
                              Comment
                              • Birre
                                SBR High Roller
                                • 08-12-10
                                • 225

                                #16
                                I had the same experience with Jazette books. They say they have other management etc but they are exactly the same.
                                Comment
                                • michael777
                                  SBR MVP
                                  • 09-20-05
                                  • 1936

                                  #17
                                  i have been banned for 5 years at all the jazette books
                                  Comment
                                  • SportsMozart
                                    SBR Sharp
                                    • 01-18-11
                                    • 377

                                    #18
                                    Yes it is all the same establishment. I only talked to BetUSA, my all the other accounts were closed with absolutley no action from my side, not even a single bet which is kind of funny. I had an impression that Bet USA has an independent management bla-bla-bla. That is all bs.
                                    There is one huge boiler room called Jazette and their dream customer is the guy who bets high with no money management, loses a lot and if he wins he dumps it all to their rigged online casino. There is something about their attitude towards you. It is suspicious, filled with prejudice. So when you wanna last over there. Sit quietly , ask no questions and do not bet too high. Cash out once a month.
                                    Comment
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