Boyle casino\sportsbook attempts to steal my $15,000!
Hello,
My name is Sylvie. I'm Canadian customer of Boylesports.com (account name with them : on rep request). I registered at Boylesports.com at mid January and somewhere about 4-5 weeks ago I weeks ago I won quiete a lot of money on soccer betting (I had ~310 multiplayer on my bet, bet size $50). I also won and loose something, so my ending balance when problems started was about $14,500. Then my employer requiered me to move to Europe for 2 years as a contractor (I'm supposed to stay in Netherlands and Belgium most of the time). So, after I found this out I let Boylesports.com know and asked them to update my address to a new one - I will stay at two hotels all the time, one in Amsterdam and one in Brussels. First place to arrive for me was Amsterdam, so operator successfully (!) updated my address to an Amsterdam one. I closed my bank account (as per my banker advice because 2 years abroad is quite a lot) and moved. Then, when I tried to make more bets from Europe Boylesports.com let me know that they don't work with Netherlands and can't serve me anymore (nevertherless, I'm Canadian customer and they have my IDs), I asked to withdraw my money and promised to continue betting when I get back home. After that they requested more documents from me, including proof of bank account closure. Even though, it was quiet hard to obtain it from here, I did it. Then they asked to see bank statememt (statement of the closed(!) bank account) to see their transactions there. Of course, with some help from my banker in Canada I got this faxed to me. Now they have on file my Canadian ID card, my Passport, my CC copies, 2 of my bank statements, my bank account closure letter. Maybe I missed something still. Last time I heard from them almost two weeks ago, and since then they are giving me some weird responses like " You have high-risk transactions with us", " Your account is under security department review" and so on, and so forth. Although, 2 of my deposit transactions and 2 withdrawals did not seem high-risk to them when I made them over 1.5 month ago (I made CC deposit and withdrawal and Moneybookers deposit and withdrawal). They asked me a lot of questions, like why did I close my account, why did I make second deposit, why, why, why.. I explained everything very clearly and the only problem that I see now is that I honestly let them know about my move to Europe and now they are simply trying to steal my money and searching for the ways to get rid of me.
Please, help me as I cannot personally influence them and all I did is honestly won money on betting service, that Boylesports.com provide. I do not want to be a victim of this company. Please, PLEASE help me.
Best regards,
Victim customer
My name is Sylvie. I'm Canadian customer of Boylesports.com (account name with them : on rep request). I registered at Boylesports.com at mid January and somewhere about 4-5 weeks ago I weeks ago I won quiete a lot of money on soccer betting (I had ~310 multiplayer on my bet, bet size $50). I also won and loose something, so my ending balance when problems started was about $14,500. Then my employer requiered me to move to Europe for 2 years as a contractor (I'm supposed to stay in Netherlands and Belgium most of the time). So, after I found this out I let Boylesports.com know and asked them to update my address to a new one - I will stay at two hotels all the time, one in Amsterdam and one in Brussels. First place to arrive for me was Amsterdam, so operator successfully (!) updated my address to an Amsterdam one. I closed my bank account (as per my banker advice because 2 years abroad is quite a lot) and moved. Then, when I tried to make more bets from Europe Boylesports.com let me know that they don't work with Netherlands and can't serve me anymore (nevertherless, I'm Canadian customer and they have my IDs), I asked to withdraw my money and promised to continue betting when I get back home. After that they requested more documents from me, including proof of bank account closure. Even though, it was quiet hard to obtain it from here, I did it. Then they asked to see bank statememt (statement of the closed(!) bank account) to see their transactions there. Of course, with some help from my banker in Canada I got this faxed to me. Now they have on file my Canadian ID card, my Passport, my CC copies, 2 of my bank statements, my bank account closure letter. Maybe I missed something still. Last time I heard from them almost two weeks ago, and since then they are giving me some weird responses like " You have high-risk transactions with us", " Your account is under security department review" and so on, and so forth. Although, 2 of my deposit transactions and 2 withdrawals did not seem high-risk to them when I made them over 1.5 month ago (I made CC deposit and withdrawal and Moneybookers deposit and withdrawal). They asked me a lot of questions, like why did I close my account, why did I make second deposit, why, why, why.. I explained everything very clearly and the only problem that I see now is that I honestly let them know about my move to Europe and now they are simply trying to steal my money and searching for the ways to get rid of me.
Please, help me as I cannot personally influence them and all I did is honestly won money on betting service, that Boylesports.com provide. I do not want to be a victim of this company. Please, PLEASE help me.
Best regards,
Victim customer
