I am offically done playing at Bookmaker
I am sick of the shady bonus rules, bad customer service, harassing phone calls....here is my latest experience with them. I deposited $50 twice in a day totaling $100...all I was asking was sportsbook bonus for the deposits I made....but they have shady bonus rules which keep changing. Here is the manner in which they treat customers...I have deposited several thousands in this book and I am a platinum member here and this is the way they treat me....I am done with this book.
info: Please wait for a site operator to respond.
info: You are now chatting with 'CS Roderick'
CS Roderick: Welcome, nice to have you with us today . . . I’m happy to assist you . . .
bkr******: hi i have deposited $100 i wanted deposit bonus for that
bkr******: password - ******
CS Roderick: May I please have a moment to check on that for you..
bkr******: bonus - 25% sportsbook bonus
CS Roderick: Sorry sir but the deposit doesn't qualify... it has to be minimum $100
bkr******: i have deposited $50 two times today totaling $100
CS Roderick: it has to be a single deposit of $100 or the system and the processors won't allow it
bkr******: sportsbook bonus is allowed...i have done it before similarly several times
CS Roderick: No sorry sir... not possible
CS Roderick: Make a deposit of $100 or more and we can give you the bonus
CS Roderick: but otherwise a bonus can't and will not be given
bkr******: i have deposited over $10,000 in boomaker....and you are doing nickle and dime over $25 ?
CS Roderick: rules are rules sir
bkr******: u telling me something cant be done which i have done 100s of times...i have deposited $100 today and deserve the 25% bonus
bkr******: call your manager
CS Roderick: I already did and he doesn't approve it
bkr******: connect me to him
info: Please wait while I transfer the chat to 'Cedric'.
info: You are now chatting with 'Cedric'
Cedric: Good evening
Cedric: Sorry, no freeplay unless it is a solid deposit
Cedric: Our system wouldn't recognize it either if we put it for less than 100
bkr******: i have deposited $100 today and I am requesting my $25 bonus
bkr******: i have deposited over $10,000 in your book..is this the way you treat your customers?
bkr******: having flawed bonus rules
Cedric: No sir, don't get me wrong, it's just the rules and how this works
bkr******: I will report this to SBR Forum...thank you for your time.....I am tired of these shady bonus rules from bookmaker.
Cedric: You're very welcome sir, and once again sorry for the inconvenience
Cedric: Anything else you need right now?
bkr******: I am officially quitting your book.
I have deposited several thousands in this book and I am a platinum member here and this is the way they treat me. Fuk you Bookmaker.
info: Please wait for a site operator to respond.
info: You are now chatting with 'CS Roderick'
CS Roderick: Welcome, nice to have you with us today . . . I’m happy to assist you . . .
bkr******: hi i have deposited $100 i wanted deposit bonus for that
bkr******: password - ******
CS Roderick: May I please have a moment to check on that for you..
bkr******: bonus - 25% sportsbook bonus
CS Roderick: Sorry sir but the deposit doesn't qualify... it has to be minimum $100
bkr******: i have deposited $50 two times today totaling $100
CS Roderick: it has to be a single deposit of $100 or the system and the processors won't allow it
bkr******: sportsbook bonus is allowed...i have done it before similarly several times
CS Roderick: No sorry sir... not possible
CS Roderick: Make a deposit of $100 or more and we can give you the bonus
CS Roderick: but otherwise a bonus can't and will not be given
bkr******: i have deposited over $10,000 in boomaker....and you are doing nickle and dime over $25 ?
CS Roderick: rules are rules sir
bkr******: u telling me something cant be done which i have done 100s of times...i have deposited $100 today and deserve the 25% bonus
bkr******: call your manager
CS Roderick: I already did and he doesn't approve it
bkr******: connect me to him
info: Please wait while I transfer the chat to 'Cedric'.
info: You are now chatting with 'Cedric'
Cedric: Good evening
Cedric: Sorry, no freeplay unless it is a solid deposit
Cedric: Our system wouldn't recognize it either if we put it for less than 100
bkr******: i have deposited $100 today and I am requesting my $25 bonus
bkr******: i have deposited over $10,000 in your book..is this the way you treat your customers?
bkr******: having flawed bonus rules
Cedric: No sir, don't get me wrong, it's just the rules and how this works
bkr******: I will report this to SBR Forum...thank you for your time.....I am tired of these shady bonus rules from bookmaker.
Cedric: You're very welcome sir, and once again sorry for the inconvenience
Cedric: Anything else you need right now?
bkr******: I am officially quitting your book.
I have deposited several thousands in this book and I am a platinum member here and this is the way they treat me. Fuk you Bookmaker.