No, this industry is not a fraud, however, certain people inside this industry are. Look at the way this industry is regulated in the UK, there are dozens of thriving books that operate professionally because they are bounded to strict laws and regulations. Where else do you have the freedom to walk down the street to your local Ladbrokes or William Hill parlour and place a wager without having to worry about the rollover stipulations being misinterpreted? Stay away from crooks like these.
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Comment -
I was referring to the Carribean books. I am familiar with the regulated industry in Europe and place bets at the shops there when I'm on vacation. Very nice experience. You walk in place your bet with cash sit down at the big screen TV and watch the game and when it's over you go to the counter cash your ticket and continue with your life without stress.
But the Carribean books are unregulated. We have to send the money first to the farmer in Managua and when we win we are labeled as not recreational and they make you feel not welcomed to play again.Comment -
Some books in the Caribbean are solid, but there are a lot out there that aren't. Rebate Wager decided to close my account because I took a few dimes off them and because told them that I was going to share my experience that I had with them on the SBR Forums. Is this professional on their end? Obviously not. Rebate Wager is only looking for the losing, "recreational" player, and if you don't fit that profile, there's a decent chance you'll suffer the same fate as me.
Park your money elsewhere. Stay away from this book, especially Canadians.Comment -
That RW doesn't take MB is pretty widely available info. Your complaint is BS.Comment -
Just curious , what kind of currency did you deposit with ?Comment -
They are the ONLY book that I have come across that doesn't take Moneybookers, seems very suspicious, don't you think?
My complaint isn't "BS", because if you read my first post, you'd realize what kind of predicament I found myself in because of these guys. After you thought you received your payout from Rebate Wager, how would you react if you were then told that you had to wait 30 business days to access your funds, OR, had to pay an 8.8% fee if you wanted access to your money right away.
After knowing this, after knowing that this is the situation you'd be in from withdrawing from Rebate Wager as a Canadian, would you deposit with this book?Comment -
They do not use Moneybookers because they can not quarantee same day payouts thru them.
It is well documented that other books have had delays thru Moneybookers.Comment -
I absolutely disagree with this. Moneybookers has been the most consistent payment method that I have come across online. From certain sites, I get Moneybookers withdrawals in real time. Whenever I cash out from PokerStars, the "you have received money" email is waiting in my email account before I even log in. I've received lightning fast Moneybookers withdrawals from Matchbook, Pinnacle and Sportsinteraction as well. The Euro books that I deal with usually credit my Moneybookers account within 12 hours, though usually it's a lot quicker than that.
This isn't the reason why Rebate Wager isn't using Moneybookers. If anything, they could further guarantee same day payouts if they did use Moneybookers. The responses that I have received from Rebate Wager as to why they don't use Moneybookers is that "well we've had problems with them". Yea, sure, you guys have had problems with them, yet every single other sportsbook out there is using Moneybookers. I don't buy that one at all.
Other books may have had delays through Moneybookers, but that is not Moneybookers' fault, that's the books' fault. I remember the "documented" problem that Bet911 had with their Moneybookers and Neteller payouts. Whose end did that problem come from? Moneybookers is tightly regulated and they can't pull of the BS that some of these books are getting away with. And no, I do not work for Moneybookers, I'm just so satisfied with their service, that they deserve to be acknowledged.
There's a very suspicious reason why Rebate Wager refuses to implement Moneybookers into their system, and until they do, I won't be depositing with them again. Oh wait, I can't deposit with them again because I took 'em for a few dimes and they closed my account!Comment -
No you deposited in Canadian dollars of which we converted to US dollars and ate the fees coming in. It's funny how you left this part out of your posts. Do you need us to post the chat transcripts to help refresh your memory? You asked for a check payout. That's what you got and you got 5k in 24 hours. For Canadians we have a very simple deposit and withdrawal option. Its called a bankwire but I guess you'd actually have to have some money in your account for this option to work.Comment -
Forsberg,
By your own account you were paid $5K in 1 day?
Your bank having a 30 day hold isn't the sportsbook's responsibility. You made a conscious decision to use a check cashing place, as a result of that decision you had to eat some fees, again not something you can pin on RebateWager. It's not reasonable to expect RW to credit you those fees. For what it's worth, emotionally charged posts rarely work in twisting a sportsbook's arm.Comment -
And we didn't close your account cuz you won it's because you asked us to close it and send you the last $57.00 you had in it.Comment -
Blackie please stop posting. Every time you post you lose a dozen potential customers. Just stop it because you will have no customers pretty soon. You don't run a sportbook with this attitude or any business at all. Be professional. You are not in the mob anymore.Comment -
Guy stars a misleading thread and then outright lies. How should I react? By the way never been in the mob.Comment -
blackie so your book only wants "recreational" players ???so for exemple if somebody wins money like 8.000$ you will throw that player out?Comment -
Blackie, the question was: "Just curious , what kind of currency did you deposit with ?"
My account is in US Dollars, that's correct. I sent my deposit in CDN Dollars, which were they converted to CRD (let's call this Costa Rican Dollars) as soon as they were sent to Costa Rica, which were eventually converted to US Dollars. There's no deceit here on my part. After the deposit, I asked through chat if my account could be credited the same amount of US Dollars that were equivalent to the amount of CDN Dollars I sent, which I think is reasonable. The person on the chat agreed.
About the chat transcripts, here's where my account got closed:
Dan:
I can't cash them in man. I either have to pay big fees, or wait 30 business days. How is that fair?
Dan:
Ok David, that's too bad then.
Dan:
I'm going to have to share my experience on the SBR Forums then and warn Canadians, and people from other countries exactly what it's like cashing out at Rebate Wager.
Dan:
Sure, you guys "send" the money orders quick, but you have to wait to get "paid".
Dan:
You know this isn't fair man.
Dan:
I mean, put yourself in my shoes.
Dan:
Anyways, I have to go pick up a pizza.
David:
Ok, please do that, just make sure you tell them the whole story, at this point Dan, I will proceed to close your account, since we cant go through this again
I never asked to have my account closed. Please post the chat transcripts that say I did. You won't find them because they do not exist. I saved that chat session for a reason.
You guys did send me $5K in 24 hours and I did commend you for that. However, although you guys did send me $5K, I didn't get paid right away, because the funds are currently in my US Dollar account with a 30 business day hold attached to them. I did bring up my situation with you guys and you didn't offer me any options. You guys did say that you could send me a wire, but after I told you that my name was already printed on the money orders, you guys told me that you couldn't accept them back because they were already mine (you guys wrote my name on those money orders, not me). I don't understand why you're bringing up the bank wire option now since I was never offered this earlier.
I never did lie in any of the posts that I have made in this thread. Look, I understand that withdrawal method I was given wasn't flexible, I can deal with that, and I did. The problem lies when I approached you guys, check the chat transcripts. I told you guys that I had visited half a dozen of my bank's branches and they all insisted on this 30 business day hold. I then proposed the idea to send the money orders back to you guys so that you could pay me through wire transfer, which was your idea. However, this didn't work because you had told me that since my name had been printed on the money orders, there was no way you could accept them back. You left me with these illiquid money orders and didn't offer me any alternatives. When I asked to be compensated for the money I lost in fees while cashing them, you refused, and then closed my account after I told David that I would be sharing my experiences with the SBR Forum. Why couldn't you reimburse me for these fees? I mean, it's not like it's any extra money in my pocket, it's not like I was trying to take a shot at you. This was money that I had lost, period. On top of that, I didn't ask for anything for the $3500US that is currently on hold in my account. I just wanted a sportsbook credit for the $134 and change that I had lost for the fees associated with those money orders I had sent.
I didn't lie or misrepresent anything in any of the posts I've made. It's ridiculous that people are backing this book just because they have a banner at the top of this page and ignoring the facts right in front of them.
Comment -
Just my opinion but I didn't take it as Forsberg criticizing RW as much as letting other Canadians know that if you are a player there and want/need your winnings in US currency quickly then you are going to run into problems with the banking system there. He wishes there were more timely options.
And Blackie, yeah, I cringed at your posts. It is extremely unprofessional of you to mention the amount of any player's account on a public forum. I am really appalled at that. What the heck are you thinking? Is nothing sacred with you? You violate people's trust at the drop of a hat? Dude....seriously.Comment -
What bank do you use for moneybookers..... they are giving me grief because they won't send it to an intermediary bank in the US first to deposit to my US account. They say if they can't send direct to the bank I have to get a cheque. It's no biggie because a cheque arrives in exactly 7 days and I don't usually get a hold put on it.Comment -
Originally Posted by forsberg21
I'll give you the alternative version to this story, if Rebate Wager used Moneybookers, which I have found at every other book except this one.
1. Rebate Wager processes my withdrawal into Moneybookers, I get the funds in 1 day, 2 max.
2. I transfer money from Moneybookers into my US Dollar checking account. This takes 1-2 business days. I pay a $14 wire transfer fee.
3. I have the money sitting in my US Dollar checking account, without any holds. I can transfer it into Canadian Dollars anytime I like.
This whole process took a few days and cost me $14.
Compare this to my experience at Rebate Wager and it's obvious that no Canadian should ever deposit with Rebate Wager.
If this is true , then why did you just not deposit the RW check in your US bank account ?Comment -
Book not at fault period
Its banking issues
Book wins hereComment -
Forsberg,
You continue to omitt facts and you did lie in a previous post. We told youy we would not pay the fees becuase we gave you credit for us dollars when you deposited through ** using Canadian dollars and we did not charge you the same conversion fees on the way out. Pokernut asked youn a simnple question and you answered that you deposited in US dollars which is completely false. Here is the full transcript for everyone to see and they can make their oiwn conclusions based on the true story not the omitted facts.
Chat Transcript
Visitor: Dan
Operator: Erick
Operator: David
Started: 19 Aug 2010 18:36:08
Finished: 19 Aug 2010 19:07:45
Dan:
About a withdrawal
Welcome Dan! Your request has been directed to the Customer
Service department. Please wait for our operator to answer your
call.
Call accepted by operator Erick. Currently in room: Erick.
Erick:
Hi Dan! how may I assist you today?
Dan:
Hey Erick,
Dan:
Is Blackie or David around?
Erick:
David, but he is on the line with another customer, is there
anything I may help you?
Dan:
Ok, I can wait until he finishes, it's about an issue with a
withdrawal that I received a few weeks ago.
Erick:
no problem, may I have your login ID to inform him
Dan:
Sure, RB4069, tell him it's Dan about the ** Money
Orders.
Erick:
I will transfer you with David now
Operator Erick has invited David to join this conversation.
Currently in room: David, Dan, Erick.
Dan:
Perfect, thanks Erick.
Dan:
Hey David
Erick has left the conversation. Currently in room: David, Dan.
David:
Hey Daniel, how are you?
Dan:
Pretty good, you?
David:
Great thanks
David:
what can I do for you?
Dan:
Just wanted to see if you and Blackie have come up with
something regarding those ** Money Orders?
Dan:
I ended up depositing them into my checking account at the
bank, I gotta wait till mid September before they clear.
David:
Unfortunately he is travelling and I wont be able to get a hold
of him until next monday
Dan:
Sounds like he's a busy man
Dan:
Well is there anything that you can do yourself? Or does it
have to go through Blackie?
David:
Here, I actually just got a hold of him, call it a miracle if
you will
Dan:
Lol,
Dan:
He must be a tough man to get a hold of!
David:
anyways, he said this to me, when you made the deposit we
treated your money as it was US $, and we gave you the conversion
fees, we already compensated you, there is nothing we can do at
this point
Dan:
Well it's too bad that you guys don't see it my way.
Dan:
But that deposit was in the past, it's not really relevant to
what is going on right now.
Dan:
David, put yourself in my shoes.
Dan:
If you're Canadian, what are your withdrawal options?
David:
It is, because we gave you a courtesy that we do not give out
for anyone
David:
'
Dan:
You get these ** Money Orders, denominated in US dollars.
Dan:
You can either:
Dan:
1. Deposit them in your checking account and wait 30 business
days for them to clear
Dan:
2. Cash them in at a Money Mart, ** center, any check cashing
place, etc. and end up paying $130CDN to cash in $1500US
Dan:
Those are the only options.
Dan:
Do you really think that's fair?
David:
Dan, we sent this to you on the 26, you received them on the
27, if you would have deposited then they would be on your account
by now, besides you also mention about driving to the border to
change them, why didnt you?
Dan:
From July 27th, 30 business days turns out being mid September
Dan:
I didn't drive to the border because it's a 2 hour drive each
way, plus whatever time those nice guys at the border tack onto the
wait.
Dan:
It would have cost me $50 in gas and half a day
Dan:
And, I don't even know what the fees are in the US, they might
even be the same here.
Dan:
I mean, should I have to drive to another country to process my
Rebate Wager withdrawal?
Dan:
Come on man, this isn't fair.
David:
Ok, well bottom line is this, we treated you more than fairly
when you made your deposit, and when you cashed out we pay you
faster than anybody else in the industry, from that point on, our
commitment was done
Dan:
I already bit the bullet and now I have to wait until mid
September to get my money.
Dan:
I already lost $130.
Dan:
Yes, the deposit was fair. I'll give you guys that. You guys
did a good job on that one.
Dan:
Yea, but look what you guys paid me with, these ** Money Orders
that I can't cash anywhere (unless of course I pay $130 for every
$1500 I cash in)
David:
You did not lose $130, because we gave you $129 on your initial
deposit, that we do not do for anyone
Dan:
Ideally, I love to have that $130 in my bank account now, but
if you can give it to me in the sportsbook, I guess it would be a
fair consolation.
Dan:
You guys should offer Moneybookers, we wouldn't have this
problem otherwise.
Dan:
This isn't fair man, and you know it.
Dan:
Why should I have to get screwed because I live in Canada?
Dan:
These money orders you guys sent me aren't the same things as
the guys in the US get.
David:
Listen Dan, i can not be more clear on this matter, we are not
going to compensate you anymore.
David:
That is the final word
Dan:
I can't cash them in man. I either have to pay big fees, or
wait 30 business days. How is that fair?
Dan:
Ok David, that's too bad then.
Dan:
I'm going to have to share my experience on the SBR Forums then
and warn Canadians, and people from other countries exactly what
it's like cashing out at Rebate Wager.
Dan:
Sure, you guys "send" the money orders quick, but you have to
wait to get "paid".
Dan:
You know this isn't fair man.
Dan:
I mean, put yourself in my shoes.
Dan:
Anyways, I have to go pick up a pizza.
David:
Ok, please do that, just make sure you tell them the whole
story, at this point Dan, I will proceed to close your account,
since we cant go through this again
Dan:
I still have money in there.
David:
Keep in mind that out of all our canadian players you are the
only one that has this issue, I suggest, you ck with other banks,
as I guarantee you, this is a restriction from your bank.
Dan:
Then David, I have a favour to ask you.
David:
You have $57, that I will process for you on Monday
Dan:
Please ask your Canadian players how they cash out?
Dan:
Because they must know something I don't.
Dan:
Every bank in Canada will put that 30 day hold on.
Dan:
Trust me.
Dan:
I've shopped around.
Dan:
Anyways, it doesn't look like this is going to get resolved.
Dan:
Are you going to send the remaining $57 through another money
order?
David:
Its already been resolved, just not the way you planned
David:
We can discuss that on Monday
Dan:
Just like you got back to my latest email, right?
David:
Come to the chat on Monday Dan, we will go from there
Dan:
You guys were nice and reasonable when I was depositing, and
now I see your true colours.
Dan:
Anyways, I'm out.
David:
Have a good oneComment -
Ah what?
MB delays only happen because shit books don't keep their MB accounts funded and have to wait for player deposits to payout.
Pinny (and other good books) process MB withdrawals in a matter of minutes every single time (a few hours if you want something like 50k).Comment -
wtf, this "Blackie" seems like a real prick, def. wont be dealing with Rebate Wager and I will be warning everyone I know not to deposit a cent into this unprofessional mediocre book. For anyone not in America, put your money in Betfair now.BETTING EXCHANGES, easy money.
Soccer Tipping: 5-0-1
Comment -
lol nevermindComment -
Sounds like Forsberg got busted here.
Guy did not do research on withdrawals from Canada.
Rebatewager pays super fast
Moneybookers is geared and setup for Euro Books including Pinnacle.
Moneybookers is not for USA players.
Blackis wins hereComment -
It's a good heads-up for Canadians to know they don't have Moneybookers. In their defense you can see that going in. In regards to foreign money checks, depending on your bank they will cash those checks for you right away if you have a balance with them or average a balance near the amount you are asking them to cash before it gets back to their bank.
It's also good feedback that you won and got paid right away. Despite waiting for your funds to be available by your bank, you did get your cashout next day.Comment -
Rebatewager had some problems with moneybookers a ways back and with there player /type base it was not worth it . Also RW likes to be under the radar and not deal with high profile money transfer systems like this.
Some of you have no clue about the industry and just claim foul when you do not get your way.Comment -
Paver if I ran a book and z guy hammered me with false facts I would hunt him down and put a fukkinn gun to his head and tell him to retract statements on forum. Blackie being nice here.Comment -
I'm with blackie and rebatewager on this one. This forsberg guy is obviously clueless and add to that he talks like a prick to customer service i would be pissed too if i was blackie. You got paid 5K in 24 hours and now ur bitchin about some stupid fees and the fact that ur bank in canada sucks a fat one, wait the 30 days and quit being a baby the money will still be there regardless.. If you wanted moneybookers withdrawals you should of checked and made sure first they did that b4 you joined rebatewager. Maybe you shoulda put your money at BetUS and see just how long it would take you to get 5K or if you even get ur money at all. Rebatewager pays and they pay the fastest.Comment -
Dude, please read the previous posts. You'll see that this is exactly what I did. However, I incurred a 30 business day hold on my funds because the money orders were in US Dollars, that's my bank's policy, along with every other major Canadian bank.Originally Posted by forsberg21 I'll give you the alternative version to this story, if Rebate Wager used Moneybookers, which I have found at every other book except this one. 1. Rebate Wager processes my withdrawal into Moneybookers, I get the funds in 1 day, 2 max. 2. I transfer money from Moneybookers into my US Dollar checking account. This takes 1-2 business days. I pay a $14 wire transfer fee. 3. I have the money sitting in my US Dollar checking account, without any holds. I can transfer it into Canadian Dollars anytime I like. This whole process took a few days and cost me $14. Compare this to my experience at Rebate Wager and it's obvious that no Canadian should ever deposit with Rebate Wager. If this is true , then why did you just not deposit the RW check in your US bank account ?Comment
