Any truth to SBR hiding BetPhoenix problems?

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  • JBC77
    SBR MVP
    • 03-23-07
    • 3816

    #1
    Any truth to SBR hiding BetPhoenix problems?
    I was searching the net for some Matchbook info, when I came across this little piece by bookmakersreview.com. While it states financial troubles by WSEX & Matchbook have been largely known and reported by SBR they go on to state that SBR has attempted to bury recent BetPhoenix issues due to the fact SBR rides shotgun on BP's affiliate program:

    Troubles in paradise: WSEX, Matchbook, BetPhoenix and BetHorizon

    Antigua based WSEX, according to SBR, owes a quarter of a million dollars to over 30 players, while WSEX sister site Matchbook is rumoured to have allegedly lost large amounts of money extending credit lines to a number of market makers on its betting exchange. Meanwhile a member of poker forum twoplustwo compiled a list of "BetPhoenix greatest hits" that included all issues players have had with BetPhoenix in regards with competency and integrity: hacked accounts, slow pays and last but not least, funds transferred to a Moneybooker account other than the one of the customer.
    Players also asked whether BetPhoenix has an agreement with Sportsbook Review to keep BP complaints off the SBR homepage. Curiously Bookmakers Review has heard that Sportsbook Review powers BetPhoenix affiliate program. If that's the case, it would explain why BP problems do not make the SBR homepage.
    Bonus hunters' darling BetHorizon seems to have hit a bump, with players reporting slow pays both on European forums and SBR. While the Costa Rican sports book indicates in the banking system the responsible for the delays, deposits seem to work just fine (as they always do) and no mention of delays is anywhere to be found on the bookmaker's web site on the page dedicated to payments.
    WSEX (2) downgraded to the Red list for multiple slow payments.
    Horizon Sports downgraded to 2 (2.5) for slow pay.

    Date published: 11 June 2010






    Does anyone share the opinion of bookmakersreview or is this just nonsense and another forum / reviewer taking a shot at SBR? Always thought SBR was a fair place but I can see how a business relationship with a sponsor may cloud things.

    Are things at BetPhoenix getting out of hand?




  • mathdotcom
    SBR Posting Legend
    • 03-24-08
    • 11689

    #2
    Mods DELETE THIS THREAD NOW
    Comment
    • big joe 1212
      SBR Posting Legend
      • 06-01-08
      • 19380

      #3
      interesting
      Comment
      • mrmarket
        SBR MVP
        • 01-26-10
        • 4953

        #4
        Is it possible to remain impartial when having a vested interest? This is the question you need to answer.
        Comment
        • -105
          SBR High Roller
          • 07-20-10
          • 208

          #5
          Betphoenix is a wonderful honest site that caters to sharp players and has the highest betting limits!
          Comment
          • RogueScholar
            SBR Hall of Famer
            • 02-05-07
            • 5082

            #6
            Pier0 runs Bookmakers Review and he's easily the most knowledgeable person I've encountered in all the days I've been playing offshore. He got JimmyMac paid by Oddsmaker when both SBR and EOG threw up their hands and said that nothing could be done for him. If he's reporting troubles, you can not only be sure that they're real, but that he attempted to deal with the situation diplomatically before running out to post a story about them. And SBR does indeed power BetPho's affiliate platform, which constitutes a conflict of interest.
            Originally posted by StraitShooter
            90% of the guys dont give a shit about your problems..and the other 10 are glad you have them..
            Comment
            • peeiempee
              SBR MVP
              • 01-21-09
              • 2750

              #7
              I recently posted a thread on betphoenix. Looks like no problems came up as of late. You must read everything in this review. Notice that the author never mentions any financial trouble about betphoenix. Just hacked accounts and slow pay (probably due to the processor). I hope SBR responds to this thread
              Comment
              • Dark Horse
                SBR Posting Legend
                • 12-14-05
                • 13764

                #8
                Originally posted by RogueScholar
                Pier0 runs Bookmakers Review and he's easily the most knowledgeable person I've encountered in all the days I've been playing offshore. He got JimmyMac paid by Oddsmaker when both SBR and EOG threw up their hands and said that nothing could be done for him. If he's reporting troubles, you can not only be sure that they're real, but that he attempted to deal with the situation diplomatically before running out to post a story about them. And SBR does indeed power BetPho's affiliate platform, which constitutes a conflict of interest.
                Most knowledgeable person you've encountered?

                Everything mentioned in the above article was discussed here. Anyone could scrape this info from SBR forum. lol
                Comment
                • minet123
                  SBR Posting Legend
                  • 02-17-07
                  • 10280

                  #9
                  Dino will always pay you UNLESS Your a bonus whore and a scam artist correlated parlay player
                  It might not be in the time frame you want it this post neteller era
                  but you will get paid
                  Comment
                  • JDUB07
                    SBR MVP
                    • 10-09-08
                    • 1721

                    #10
                    Bodog is by far my favorite book. Doesn't give many options in betting parlay wise. But great safety, has a decent poker room for a sportsbook and quick payouts.
                    Comment
                    • JDUB07
                      SBR MVP
                      • 10-09-08
                      • 1721

                      #11
                      Sorry wrong thread.
                      Comment
                      • losturmarbles
                        SBR MVP
                        • 07-01-08
                        • 4604

                        #12
                        SBR definitely has a vested interest in BetPhoenix. Of course any sportsbook affiliate that tries to be a sportsbook watchdog is going to run into conflicts of interest. There's a balance SBR has to make between protecting the punter and protecting the sportsbook. Have they ignored or downplayed BetPhoenix's problems? I dunno. But I do know the sbrstore offers the best deal on sportsbook freeplays/cash for ones at BetPhoenix.

                        My guess is SBR doesn't value the role keeping a credible watchdog reputation as much as it values cashing those huge affiliate checks. Who can blame them?
                        Comment
                        • ronald
                          SBR MVP
                          • 10-31-05
                          • 4918

                          #13
                          Originally posted by mathdotcom
                          Mods DELETE THIS THREAD NOW
                          Yes....NOW!!
                          Comment
                          • trixtrix
                            Restricted User
                            • 04-13-06
                            • 1897

                            #14
                            so.. uh anyone see the new movie "predators"? i think the visuals are fine, but having a wimp like brody be the main protagonist kinda creeps me out
                            Comment
                            • katstale
                              SBR MVP
                              • 02-07-07
                              • 3924

                              #15
                              I am waiting for the "all the tough guys" in one movie coming out. Notice "leo" is not in this movie.
                              Comment
                              • SSLP
                                SBR Hall of Famer
                                • 02-29-08
                                • 5232

                                #16
                                CMON GUYS

                                Sbr points , SBR store , SBR prizes , SBR mods , SBR flying to locations m , SBR BASH what do you guys think this business is run of charity? We are all in it to make money .. how you make it is what counts ?
                                Last edited by SSLP; 07-25-10, 06:33 PM.
                                Comment
                                • Toit
                                  SBR Sharp
                                  • 03-10-09
                                  • 451

                                  #17
                                  Originally posted by SSLP
                                  CMON GUYS

                                  Sbr points , SBR store , SBR prizes , SBR mods , SBR flying to locations m , SBR BASH what do you guys think this business is run of charity? We are all in it to make money .. how you make it is what counts ?
                                  Euh, not really.
                                  If BetPhoenix goes belly up SBR will lose a lot of credibility.
                                  I still trust their judgement.
                                  Comment
                                  • Frogger
                                    SBR Sharp
                                    • 04-17-10
                                    • 382

                                    #18
                                    Daily Page Views:

                                    BookmakerReview: 717

                                    SportsbookReview: 18,732

                                    Not sure if this means anything, it does seem like BookmakerReview is REALLY under the radar.
                                    Comment
                                    • peeiempee
                                      SBR MVP
                                      • 01-21-09
                                      • 2750

                                      #19
                                      Why would phoenix go belly up? There is nothing in the article that mentions financial trouble. Just slow play and some dumbass getting his account hacked. Nevertheless still an issue as they keep coming up as having problems.
                                      Comment
                                      • Hareeba!
                                        BARRELED IN @ SBR!
                                        • 07-01-06
                                        • 37194

                                        #20
                                        Originally posted by peeiempee
                                        Why would phoenix go belly up? There is nothing in the article that mentions financial trouble. Just slow play and some dumbass getting his account hacked. Nevertheless still an issue as they keep coming up as having problems.
                                        not saying it necessarily applies in this case but slow pay is one of the most common first signs of financial plight

                                        need to get a handle on why they are paying so slow and for so long

                                        if in doubt, keep away

                                        does one need to be a "dumbass" to get hacked?
                                        Comment
                                        • peeiempee
                                          SBR MVP
                                          • 01-21-09
                                          • 2750

                                          #21
                                          I do agree with the slow pay as the 1st sign of financial instability. However, they were saying that they had processor problems and everything is back in order now. I have also seem numerous threads on 5 dimes, bookmaker, betjamaica slow paying as well and they said it was processor problems, so why can't phoenix have the same problem? No one has stepped forward and said there were any problems with phoenix as of late.

                                          Yes, one does need to be a dumbass to get hacked. You probably gave your info to someone you shouldn't have given it to. Or you just have really bad luck of someone picking your account out of tens of thousands and was able to hack it. Either way you are a dumbass for giving your info out or you are a dumbass and bad luck just follows you everywhere you go.
                                          Comment
                                          • Dark Horse
                                            SBR Posting Legend
                                            • 12-14-05
                                            • 13764

                                            #22
                                            Originally posted by peeiempee
                                            Yes, one does need to be a dumbass to get hacked. You probably gave your info to someone you shouldn't have given it to. Or you just have really bad luck of someone picking your account out of tens of thousands and was able to hack it. Either way you are a dumbass for giving your info out or you are a dumbass and bad luck just follows you everywhere you go.

                                            Actually, passwords were visible in the url link when people logged in. This went on for a few weeks. SBR, as I recall it, was not on top of this. The old SBR would probably have reported the problem right away.

                                            Betphoenix was Asia-facing before they added the American market a few years ago. SBR seems confident that BP is very secure financially. People may recall that they bailed out BetOT players, when that book failed. Attention to detail could have been better at BP, but as long as they have plenty of cash those hiccups remain just that; details.
                                            Comment
                                            • Hareeba!
                                              BARRELED IN @ SBR!
                                              • 07-01-06
                                              • 37194

                                              #23
                                              Originally posted by peeiempee
                                              I do agree with the slow pay as the 1st sign of financial instability. However, they were saying that they had processor problems and everything is back in order now. I have also seem numerous threads on 5 dimes, bookmaker, betjamaica slow paying as well and they said it was processor problems, so why can't phoenix have the same problem? No one has stepped forward and said there were any problems with phoenix as of late.

                                              Yes, one does need to be a dumbass to get hacked. You probably gave your info to someone you shouldn't have given it to. Or you just have really bad luck of someone picking your account out of tens of thousands and was able to hack it. Either way you are a dumbass for giving your info out or you are a dumbass and bad luck just follows you everywhere you go.

                                              welll pee.... for your sake I hope you never become an innocent victim of hacking or we'll need to change that definition eh?

                                              btw, I know two people whose accounts have been hacked at Betfair and they would both be as security conscious about logins and passwords as almost anyone can be.
                                              Comment
                                              • MBENZ
                                                SBR Hall of Famer
                                                • 01-07-07
                                                • 5238

                                                #24
                                                Originally posted by RogueScholar
                                                Pier0 runs Bookmakers Review and he's easily the most knowledgeable person I've encountered in all the days I've been playing offshore. He got JimmyMac paid by Oddsmaker when both SBR and EOG threw up their hands and said that nothing could be done for him. If he's reporting troubles, you can not only be sure that they're real, but that he attempted to deal with the situation diplomatically before running out to post a story about them. And SBR does indeed power BetPho's affiliate platform, which constitutes a conflict of interest.
                                                Pier0 has been helpful to me on more than one occasion.He doesn't blow smoke for no reason,that you can be sure of.
                                                Comment
                                                • cinpls081
                                                  SBR Wise Guy
                                                  • 05-09-08
                                                  • 655

                                                  #25
                                                  Clearly SBR is not truthful about BP problems and there rating system is all about you paying them. How can one explain a B+ grade for BP. I have been waiting 3 weeks for a check and the money is still in my account. On the other hand a company like sportsbook.com pays in less then 24 hours has 4 cashout options and doesn't charge for payouts yet sbr has had them at d- for YEARS. Its stupid. Not saying sportsbook.com is an A but they are clearly better then BP by 20 days in payouts.
                                                  Comment
                                                  • Thremp
                                                    SBR MVP
                                                    • 07-23-07
                                                    • 2067

                                                    #26
                                                    SBR too busy letting mods shill their wares.
                                                    Comment
                                                    • betplom
                                                      SBR Posting Legend
                                                      • 09-20-06
                                                      • 13444

                                                      #27
                                                      Originally posted by losturmarbles

                                                      My guess is SBR doesn't value the role keeping a credible watchdog reputation as much as it values cashing those huge affiliate checks. Who can blame them?
                                                      I hope more people come to realize this.
                                                      Comment
                                                      • Hareeba!
                                                        BARRELED IN @ SBR!
                                                        • 07-01-06
                                                        • 37194

                                                        #28
                                                        Originally posted by betplom
                                                        I hope more people come to realize this.
                                                        so you reckon affiliates are being paid ahead of customers?

                                                        that's known as preferential payment and in most jurisdictions, when it comes down to insolvency, any such payments can be clawed back for the benefit of creditors generally
                                                        Comment
                                                        • KingKolzig
                                                          SBR Hall of Famer
                                                          • 02-02-10
                                                          • 5550

                                                          #29
                                                          i got the 100% freeplay bonus on $300 sent 2 months ago. rolled it over into $900. asked for a payout today. they said free check (3 days) or $40 ** on $400 withdrawal. here is my timeline:

                                                          1pm: live chat to asked for withdrawal, operator said she will submit it
                                                          3pm: live chat again to ask the status, operator said its being taken care of
                                                          5pm: i log into BP and i get a message with the ** control number
                                                          6pm: i drive to walmart and scoop it up

                                                          left half in the account and feel really good about this place. they didnt even ask for my license cause i sent them a moneyorder and didnt use a credit card. plus ive switched IP addresses and couldnt even remember what physical address i gave them but they sent it anyways. they must have done a real quick look into my account to try and find some fraud-red flags but couldnt find any. a slimy book could have stumped me on some things like the IP's but BP didnt.

                                                          now i also got a $250 freeplay before, built it up to $200 cash and lost it in the live casino one night while i was drunk. so they might have me down as a losing player and thats why they payed me. but i dont do parlays (except on the freeplays) or teasers so i cant be seen as that big of a losing player
                                                          Comment
                                                          • lukahh
                                                            SBR Wise Guy
                                                            • 04-08-10
                                                            • 941

                                                            #30
                                                            It is good news that BP seem to be paying recently, but blaming processor for previous long delays is for sheep only.
                                                            whatever they were doing with their money to come short was on risk of the players, and we don't know if the new funds are about to last.

                                                            notice how SBR is quiet about this, which is understandable. don't be too pissed about this as forum user; magazines also claim that their editors don't talk to advertizers, but we know the story...

                                                            I would be very uncomfortable having a significant balance at BP.
                                                            Comment
                                                            • Sfritts8
                                                              Restricted User
                                                              • 05-17-10
                                                              • 409

                                                              #31
                                                              they are just like every other book i have encountered, they will pay you, eventually, you just have to wait, there are few who dont play any games when it comes time to payout.
                                                              Comment
                                                              • csm506
                                                                SBR MVP
                                                                • 07-10-10
                                                                • 1402

                                                                #32
                                                                we are in trouble now, what is next
                                                                Comment
                                                                • gman2114
                                                                  SBR Sharp
                                                                  • 10-20-09
                                                                  • 418

                                                                  #33
                                                                  impartial here but I should not be
                                                                  Comment
                                                                  • cinpls081
                                                                    SBR Wise Guy
                                                                    • 05-09-08
                                                                    • 655

                                                                    #34
                                                                    BP is not able to pay with checks at this time. I have been waiting for 4 weeks come Friday. I believe they are having issues with the processor. The other option as someone mentioned is ** but they charge me 85 dollars for 850 dollars. if you have a big balance there is no real way to collect your money. I have always been paid but I would not put money in at this time. If you play real money they limit real quick and you can't get paid right now. Not a book even worth speaking about and there rating is a joke.
                                                                    Comment
                                                                    • midnight777
                                                                      Restricted User
                                                                      • 09-10-09
                                                                      • 504

                                                                      #35
                                                                      i put in a payout via check for a grand on monday.. I hope it takes less then 4 weeks>
                                                                      Comment
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