Anyone Can Help with Jazz Sportsbook

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  • Sfritts8
    Restricted User
    • 05-17-10
    • 409

    #1
    Anyone Can Help with Jazz Sportsbook
    I am relatively new to sportsbetting and I got lucky and won some money at Jazz Sportsbok. I am trying to withdraw a little over 7K.

    My process started two weeks ago when I was told the only way to get my money would be through bankwire and the fee would be $100, I have no problem with that, the fee is the fee.

    After Harvey, the guy in charge of payouts waited days to get back to me, he told me they dont do bankwires to Wachovia, the bank I have an account with but they will with any other bank, so I opened up another account and sent him the information for the bankwire, all this process took forever because his returning of my emails was sporadic at best.

    Finally, he emailed me yesterday and told me it would take 20-30 days to get my bankwire. Really, I was so suprised and disgusted, it takes two minutes to complete a bank transfer.

    Has anyone else had any experience with this. Harvey is a nice enough guy and while slow he has responded to my emails and been helpful but taking this long is extremely troubling.

    What are my options? Does this happen often? I wasnt expecting to be payed immediately but 20-30 days is a joke.

    If any of you have any suggestions on how to proceed I would greatly appreciate your help.
  • Fishhead
    SBR Aristocracy
    • 08-11-05
    • 40179

    #2
    Not sure, but they are struggling with their financials of late........this has been common knowledge.
    Comment
    • djefferis
      SBR MVP
      • 08-16-08
      • 1197

      #3
      3 weeks isn't uncommon this time of year. Fact they are facing some issues doesn't help.

      Contact SBR helpdesk, you should be ok. Delays are just part of the offshore biz, play local if you can't wait a few weeks.
      Comment
      • djefferis
        SBR MVP
        • 08-16-08
        • 1197

        #4
        Btw, it takes 2 minutes to do a bankwire, BUT it can take weeks to clear backlog of payouts.

        Jazz has had issues, it's the time of year when more money is coming out. They can only send so many wires a day, so possible they have a backlog of request. The amount is the problem here, if this were 700 it would be easier.

        Always possible they are stalling too hoping you lose some back, but you should be paid. Football brings alot of cash in the pipeline for books.
        Comment
        • Thremp
          SBR MVP
          • 07-23-07
          • 2067

          #5
          Originally posted by djefferis
          3 weeks isn't uncommon this time of year. Fact they are facing some issues doesn't help. Contact SBR helpdesk, you should be ok. Delays are just part of the offshore biz, play local if you can't wait a few weeks.
          The Jazz Sportsbook Group has not discussed payment issues with SBR in 3 weeks.
          That is the biggest problem. They're just trying to avoid requests and limp along till football IMO. They should be fine as they have decent reputation and football is only a month from people starting to reup. The situation is terrible though. No payouts. No responses. Bleh. I'll probably end up seeing my Jazz account migrated to Cris in a year.
          Comment
          • HedgeHog
            SBR Posting Legend
            • 09-11-07
            • 10128

            #6
            Originally posted by Thremp
            I'll probably end up seeing my Jazz account migrated to Cris in a year.
            Has Cris expressed an interest in acquiring the Jazz family of Books?
            Comment
            • GGZOLA
              SBR MVP
              • 06-30-06
              • 1118

              #7
              have huge balance there trying to withdraw as well, just gotta be patient, especially if your not us player.
              I dont know how they can have any deposits for football when people are scared to sent them money because of all the forum bashings. What a blessing it would be for a good book to take them over and just play there with peace of mind.
              Comment
              • GGZOLA
                SBR MVP
                • 06-30-06
                • 1118

                #8
                also dont know how much this forum would help. the forum says they have stopped communicating with sbr for past 3 weeks.
                Comment
                • SBR Lou
                  BARRELED IN @ SBR!
                  • 08-02-07
                  • 37863

                  #9
                  We spoke to Jazz 2 days ago. You can always write to help@sportsbookreview.com with your account # and payout details and we will add you to our list of players to follow up on behalf of.

                  ** and similar methods are apparently going out as normal, but obviously that is only useful for those with smaller balances and the fees are a bit ugly. They are backed up on bigger payouts and expect to be back at full strength by mid September. Until then, it's looking like 20-30 days for wire payment as the OP indicated, but if you're willing to accept a smaller portion via ** before then we will ask Jazz to waive the fees.
                  Comment
                  • chunnnn2010
                    SBR Sharp
                    • 05-18-10
                    • 268

                    #10
                    You have to pay huge fees for **/** to withdraw your 7k..
                    Comment
                    • mtneer1212
                      SBR MVP
                      • 06-22-08
                      • 4993

                      #11
                      I really like the Jazz software, and never had a problem with them, but the group's issues this year are well documented. I will probably stay away for a year to see how it all shakes out.
                      Comment
                      • HedgeHog
                        SBR Posting Legend
                        • 09-11-07
                        • 10128

                        #12
                        07.20.2010 06:36 PM
                        Jazz agrees to take over BetSportsWeb accounts, if...
                        The Jazz Sportsbook Group has agreed to take over defunct sportsbook BetSportsWeb (SBR rating D-) player accounts if BetSportsWeb can clear its current player debt. BetSportsWeb apparently gave up on its business with mounting debt and requires an investment in a server migration to stay in business. BetSportsWeb's homepage has been down since July 11th. The sportsbook reportedly owes $60,000 in delinquent withdrawal requests. | BetSportsWeb forum discussion

                        Despite all their problems, Jazz is interested in acquiring another struggling Book. I wish they'd just concentrate on paying their own clients for now.
                        Comment
                        • Hareeba!
                          BARRELED IN @ SBR!
                          • 07-01-06
                          • 37279

                          #13
                          Originally posted by djefferis
                          . Delays are just part of the offshore biz, play local if you can't wait a few weeks.
                          Not with sound books.
                          The longest delay I've ever experienced anywhere was less than 7 days and that only due to it being my first withdrawal from them and identification issues with a weekend in between.
                          And I don't pay fees to withdraw anywhere.
                          Comment
                          • RickySteve
                            Restricted User
                            • 01-31-06
                            • 3415

                            #14
                            Don't they charge like $125 fee for a **, max $700?
                            Comment
                            • justonetime
                              SBR Sharp
                              • 11-17-09
                              • 297

                              #15
                              Sorry to hear other customers are still struggling to get their funds out. It took me more than 2 months and many, many e-mails to Harvey to get my balance of almost 8k out. I got $2500 by Moneybookers and the rest by bank wire. I know what you are going through and hope you will be paid soon.
                              Comment
                              • Dr.Gonzo
                                SBR MVP
                                • 12-05-09
                                • 4660

                                #16
                                I like Jazz hopefully they can turn it around come football season.
                                Comment
                                • GGZOLA
                                  SBR MVP
                                  • 06-30-06
                                  • 1118

                                  #17
                                  can anyone come forward and say they actually LOST money at Jazz/abc? Never seen so many people win in one book.
                                  Comment
                                  • skrtelfan
                                    SBR MVP
                                    • 10-09-08
                                    • 1913

                                    #18
                                    I got booted from that family of books after a medium 4 figure win. It was pretty easy to win at those books in the mid 2000s since they had ridiculous NFL teaser odds.
                                    Comment
                                    • JELLYBEAN
                                      SBR Sharp
                                      • 01-14-07
                                      • 303

                                      #19
                                      Jazz is broke


                                      good luck with all the lies they are telling everyone
                                      Comment
                                      • JELLYBEAN
                                        SBR Sharp
                                        • 01-14-07
                                        • 303

                                        #20
                                        take me off post review.
                                        Comment
                                        • Stumpage
                                          SBR MVP
                                          • 09-21-05
                                          • 2906

                                          #21
                                          Just make sure you keep getting in Harvey's ear. I had a monumental (for me) issue with Jazz book ABC 3 years ago now, and I'm quite sure that the two reasons it was resolved after 100 days were SBR involvement coupled with Harvey's attention. Obviously, I can't say for certain, but the lasting impression from my own personal fiasco was that Harvey is a very busy yet competent individual, who unfortunately is surrounded by a multitude of absolute morons.....
                                          Comment
                                          • Hareeba!
                                            BARRELED IN @ SBR!
                                            • 07-01-06
                                            • 37279

                                            #22
                                            Originally posted by GGZOLA
                                            can anyone come forward and say they actually LOST money at Jazz/abc? Never seen so many people win in one book.

                                            yep, I did .... by design
                                            Comment
                                            • Peep
                                              SBR MVP
                                              • 06-23-08
                                              • 2295

                                              #23
                                              I have lost there last six months also. Not by design. So it is definately possible.
                                              Comment
                                              • RickySteve
                                                Restricted User
                                                • 01-31-06
                                                • 3415

                                                #24
                                                I lost consistently there for years...until recently.
                                                Comment
                                                • GGZOLA
                                                  SBR MVP
                                                  • 06-30-06
                                                  • 1118

                                                  #25
                                                  STUMPAGE your analyzation sounds dead on.
                                                  Comment
                                                  • increasedodds
                                                    SBR Wise Guy
                                                    • 01-20-06
                                                    • 819

                                                    #26
                                                    20 days to send a wire means they are out of money. No other excuse.

                                                    For the first time in probably a decade Jazz will not be in my list of books this football season.
                                                    Comment
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