1/20/2010 03:17 PM
betsportsweb slow payA
betsportsweb (SBR rating D+) slow pay complaint has been received. A player requested a $2700 payout on December 15th.
betsportsweb stated it would send a moneygram for the total amount by December 18th. The funds were not sent. SBR is investigating the complaint further and will update once more information is learned.
12/16/2009 10:01 AM
betsportsweb whittles down slow pay amountOn December 8th SBR reported that
betsportsweb (SBR rating D+) owed three players a total of $26,345.
betsportsweb has since issued two payouts to those players; one of which was paid his balance of $8135 via book-to-book transfer, another a $500 payment toward his $3300 requested payout.
betsportsweb still owes two players $17,710 with the oldest withdrawal request initiated in August.
betsportsweb (SBR rating D+) has paid one player his balance of $8135 via book to book transfer.
betsportsweb
12/8/2009 06:48 PM
betsportsweb slow-pay reports
BetsSportsWeb (SBR rating D+) has three slow-pay complaints which have been filed with SBR. Three players are owed a total of $26,435. The oldest payment request was made in August.
betsportsweb has stated that it would attempt to pay players in installments, but for the past three weeks has not done so.
betsportsweb initially pinned the blame on processor problems, but now appears to be insolvent -
betsportsweb is unable to do book to book transfers with other sportsbooks based in Costa Rica.
11/3/2009 02:00 PM
betsportsweb pays player after three monthsbetsportsweb (SBR rating D+) pays a player $8,000 after a three month slow-pay. Players that are in need of assistance with
betsportsweb are advised to file a
sportsbook complaint form.
7/6/2009 06:18 PM
betsportsweb downgraded from C- to D+ 
7/6/2009 05:49 PM
betsportsweb downgraded from C- to D+ after General Manager of company parts with sportsbook.
betsportsweb was upgraded to C- in May of this year. SBR does not have any pending complaints against
betsportsweb. The sportsbook was involved in a high profile dispute at the end of 2008 under its previous name,
BetSuperior (SBR rating D+).
5/6/2009 05:41 PM
betsportsweb upgraded from D+ to C-
11/6/2008 08:52 PM
SBR Justin reports: BetSuperior (SBR rating D+) player balance confiscationOn April 10th, an employee of BetSuperior enticed a large bettor he knew from working at a previous sportsbook, with a credit line of $5000. The player lost this in the casino, and paid off his debt to the house. Over the following two weeks, the player made additional deposits totaling $8500. He made some sports wagers but most of his action was in the BetSuperior casino. During that time, the player and the
BetSuperior account representative corresponded numerous times about the casino. The player's limits were raised to $500 per hand, and the rules were adjusted to reduce the house edge to be more comparable to that of blackjack on the Las Vegas Strip. The player gave Superior high volume play, some nights putting over $1 million in action. During that period, the sportsbook gave him multiple bonuses totaling approximately $18,000. One of these bonuses was a $5,000 credit that was applied with no deposit requirements. At the end of the week two the player went on a significant winning streak bringing his balance up to $120,000. The sportsbook then confiscated the balance. BetSuperior management claimed that the sportsbook employee, who was managing the account and authorized to give bonuses, should not have applied these bonuses and that the player's balance would be reduced to zero as a result. BetSuperior also claimed that the player and employee were in cahoots, and cheated at Blackjack by modifying the software. No proof of this claim was offered, despite SBR's offer to analyze the player hand history. BetSuperior has since been rebranded as
betsportsweb (SBR rating D+).
8/9/2008 08:35 PM
betsportsweb - SBR initiates rating coverage at D+
8/9/2008 08:27 PM
betsportsweb enters the SBR Rating Guide at D+.
betsportsweb is the new brand name for recently rated sportsbook, BetSuperior. The new sportsbook's bookmaking is managed by the Costa Rica-based operation that formerly ran
BlueGrass Sports (BetBG.com).
betsportsweb's customer service operates independently from the Jazz Sports offices. The new sportsbook will remain under review. SBR plans to visit the book's office this summer and learn more about the company structure.