On Monday I opened an account and deposited with this book in order to avail of some reasonably artractive soccer
odds.
I placed a single bet on a Monday match at 0 handicap and the match was drawn.
Then before betting on Tuesday I checked my account to find that no refund had been credited. After a long chat session they admitted a glitch and that all should be fixed within an hour.
I proceeded to place several bets and most of them won.
But checking my account before today's betting I find no dividends have been credited.
Again I call on Live Chat to ask WTF and am advised that bets are normally settled
after 24 hours!!!
I told him that is totally unacceptable, no other book in my experience is so slack and that I don't have enough in my account to cover my bets for today. Fix it quick or I'm getting out for good.
And other oddity:
On selecting a bet the slip shows a maximum stake. On entering that amount, say $500 at say odds of 1.90, it then pops up a message saying "
the system suggests a bet of $500 at 1.856" !!!
WTF???
Anyone else have experience dealing with these clowns?
Is all this just a temporary glitch or are they always like this?