Something very wierd is going on with BP over the last few weeks.
1. They used to offer payouts via ewallet, moneybookers, etc...They no longer do.
2. Their free payout each month via cashiers check or money order which used to be guaranteed in 3-5 days is now taking 3+ weeks to get with the only explanation being "processor problems".
3. As of last week, same day moneygram payouts are now taking 3+ days (which still isnt terrible but not what it once was).
4. As stated in another thread, their wagering dept reps are moving lines over the phone after you try to place your wager with the given line. (Ive tried to call Richard 10 times about this and everytime Ive been told he's in a meeting)
5. Many have reported that there is a manager named Phil that seems to be having a rough time having civil conversations with customers without slamming the phone down.
6. Many have reported that their balances have magically been zero'd out, possibly by former employees or hackers.
7. Many have reported that their limits have been drastically cut (alot more than usual for a book)
8. Richard no longer posts on these boards nor is he anywhere to be found when it comes to addressing any problems like he used to.
All in all, BetPhoenix seems to be on a slippery slope and going downhill fast and I am shocked they havent been downgraded though all of this. I used to be a big supporter of theirs but IMO, there are far better and safer places to place at currently until they either get their act together or close up shop.
1. They used to offer payouts via ewallet, moneybookers, etc...They no longer do.
2. Their free payout each month via cashiers check or money order which used to be guaranteed in 3-5 days is now taking 3+ weeks to get with the only explanation being "processor problems".
3. As of last week, same day moneygram payouts are now taking 3+ days (which still isnt terrible but not what it once was).
4. As stated in another thread, their wagering dept reps are moving lines over the phone after you try to place your wager with the given line. (Ive tried to call Richard 10 times about this and everytime Ive been told he's in a meeting)
5. Many have reported that there is a manager named Phil that seems to be having a rough time having civil conversations with customers without slamming the phone down.
6. Many have reported that their balances have magically been zero'd out, possibly by former employees or hackers.
7. Many have reported that their limits have been drastically cut (alot more than usual for a book)
8. Richard no longer posts on these boards nor is he anywhere to be found when it comes to addressing any problems like he used to.
All in all, BetPhoenix seems to be on a slippery slope and going downhill fast and I am shocked they havent been downgraded though all of this. I used to be a big supporter of theirs but IMO, there are far better and safer places to place at currently until they either get their act together or close up shop.
thanks for the point
