1. #1
    Colonist
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    Join Date: 05-24-20
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    BetUS is junk

    So I go on their site and was interested in their horse matchups. I figured that I'll explore, ask a couple of questions and maybe open an account with these guys as it seems like their reputation has improved. I go on chat to ask them about their horse matchup rules and where they are posted. They tell me no questions are allowed for non-account holders. They told me to call up their number. I do that, get transferred to a couple of people and say that I'd like to open an account but have a couple of questions first. They told me that no questions get answered until you open a validated account. I explained that I am a prospective customer and have a couple of simple questions first. They said either open an account or this conversation is done. I couldn't believe what I heard so I emailed these jokers to ask if their policy is no questions before opening an account and this is what I received from them. I've never experienced this from a gaming site in my life. Unreal.

    Hello,

    Thank you for contacting the BetUS team.

    In regards to your inquiry, as per company policy we are not able to provide any information unless we have a verified account. You are more than welcome to give us a call and speak with our new accounts department in order to receive further assistance. We apologize for any inconvenience.

    Please give us a call at your earliest convenience for immediate assistance.

    Best Regards,
    www.BetUS.com.pa/livechat
    1 (888) 51 BetUS
    1 (888) 512 3887

  2. #2
    pimike
    SPORTS IS MONEY
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    Lol


    Yea same old book.


    Lol

  3. #3
    Shutup
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    I wouldn't play with them. But you could always sign up....ask questions and if you don't like the answers.....don't send money

  4. #4
    john1689
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    They limited me to $250 max, even day of NFL.

  5. #5
    deeppckts
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    One of many SCARED shops. Don't even try to bet halftimes or youre down in the dungeon with micro limits.

  6. #6
    KVB
    It's not what they bring...
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    Yeah these guys will limit, but do they still offer bonuses with rollover?

    Imposing limits mid rollover should be an unwritten, understood crime. BETUS was known for that.

    I heard they are paying for those under the radar. So that's not the issue, but getting down is the issue or eventually becomes on every time.

  7. #7
    5918mike
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    Seems like a silly policy but at the same time it costs nothing to sign up and ask your questions.

  8. #8
    pimike
    SPORTS IS MONEY
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    Quote Originally Posted by 5918mike View Post
    Seems like a silly policy but at the same time it costs nothing to sign up and ask your questions.
    He signs up they’ll email him call him nonstop remember that

  9. #9
    Colonist
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    Quote Originally Posted by pimike View Post
    He signs up they’ll email him call him nonstop remember that
    Correct. They can email, call, snail mail and whatever else they do with people's information. These morons must not have a lot of faith in their product if they need to hijack someone's information just to answer simple questions.

  10. #10
    ace7550
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    Quote Originally Posted by KVB View Post
    Yeah these guys will limit, but do they still offer bonuses with rollover?

    Imposing limits mid rollover should be an unwritten, understood crime. BETUS was known for that.

    I heard they are paying for those under the radar. So that's not the issue, but getting down is the issue or eventually becomes on every time.
    Skybook notorious for that. Limited me after 4 bets and I had a huge RO.
    Betus paid me 10k recently and never limited me. They did recently send me a bonus offer and when I deposited they declined to honor it though. Certainly not an A+ book but not horrible either.

  11. #11
    Ksherm
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    They limited me to $5 bets. Mid rollover.. The'r a joke.

  12. #12
    ace7550
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    Quote Originally Posted by Ksherm View Post
    They limited me to $5 bets. Mid rollover.. The'r a joke.
    That's f'n crazy. When did this happen? Was it across all sports? Did you file an SBR complaint?

  13. #13
    KVB
    It's not what they bring...
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    Quote Originally Posted by Ksherm View Post
    They limited me to $5 bets. Mid rollover.. The'r a joke.
    To me that was like going back on a contract in the middle of it. Like I said there should be unwritten rules for that.

  14. #14
    Ksherm
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    A few months ago.. And no. I finished the roll w the $5bets... They just suck..

  15. #15
    ace7550
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    Quote Originally Posted by Ksherm View Post
    A few months ago.. And no. I finished the roll w the $5bets... They just suck..
    How big of an RO did you have to finish with $5 bets?

  16. #16
    jrgum3
    Update your status
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    All I can say about BetUS is that they did pay me out in a timely fashion by bitcoin when I requested a bitcoin payout on Friday. It was in my wallet when I woke up Saturday morning. I just don't want to play there anymore when there are better options available but at least getting your money doesn't seem to be a problem anymore like it was in the past.

  17. #17
    Judge Crater
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    It they actually pay you quickly, it is almost an insult of what they must think of your abilities.

  18. #18
    pologq
    When you are SBR you are SBR 4 Life
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    Quote Originally Posted by Ksherm View Post
    They limited me to $5 bets. Mid rollover.. The'r a joke.
    that is comical and really shady.

    hey betus, you suck for screwing our boy sherm like that.

  19. #19
    Judge Crater
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    Anyone who is a regular reader here should have known to avoid them.

  20. #20
    jjgold
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    Books are in business to make money like any other business in world

    Whatever works for them is justifiable

  21. #21
    betfreak911
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    Signed up with BetUS and already regretting it.

    Wanted simple answer regarding placing a bet as a new player and on live help they say they can help me but only if I give them first my account number and my PASSWORD.

    I was like wtf I ain't giving you password to my account.

    Then their reply was - in this case we can't help you.

    Not to mention their soccer limit on any league - be it UEFA Champions League or English Premier League is $500.

    What a waste of time to even sign up with this bookie.

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