So I go on their site and was interested in their horse matchups. I figured that I'll explore, ask a couple of questions and maybe open an account with these guys as it seems like their reputation has improved. I go on chat to ask them about their horse matchup rules and where they are posted. They tell me no questions are allowed for non-account holders. They told me to call up their number. I do that, get transferred to a couple of people and say that I'd like to open an account but have a couple of questions first. They told me that no questions get answered until you open a validated account. I explained that I am a prospective customer and have a couple of simple questions first. They said either open an account or this conversation is done. I couldn't believe what I heard so I emailed these jokers to ask if their policy is no questions before opening an account and this is what I received from them. I've never experienced this from a gaming site in my life. Unreal.
Hello,
Thank you for contacting the BetUS team.
In regards to your inquiry, as per company policy we are not able to provide any information unless we have a verified account. You are more than welcome to give us a call and speak with our new accounts department in order to receive further assistance. We apologize for any inconvenience.
Please give us a call at your earliest convenience for immediate assistance.
Best Regards,
www.BetUS.com.pa/livechat
1 (888) 51 BetUS
1 (888) 512 3887
Hello,
Thank you for contacting the BetUS team.
In regards to your inquiry, as per company policy we are not able to provide any information unless we have a verified account. You are more than welcome to give us a call and speak with our new accounts department in order to receive further assistance. We apologize for any inconvenience.
Please give us a call at your earliest convenience for immediate assistance.
Best Regards,
www.BetUS.com.pa/livechat
1 (888) 51 BetUS
1 (888) 512 3887