Hello,
I would like you opinion on settlement by nitrogensports.
I have place multiple bets on a hockey game: Soligorsk - Yunost Minsk https://www.flashscore.com/match/QFc...#match-summary
There was 2 markets, one with the draw option and the other with just the ML
I placed bets on the two market on Yunost Minsk with the following odd: 2.045 (with the draw option) and 1.650 without the draw option.
Yunost Minsk won it OT and all bets were settle as lost.
I challenged the decision before nitrogen as for me the bets without draw option should have been settled as won.
This is the answer i got:We can confirm that both slips have been graded correctly. As OT is not included unless otherwise specified on the slip description. Please refer to our hockey rules in our website: Regulation Time Unless otherwise stated, all bets for hockey are for regulation time only and not include overtime or penalty shootouts. If a line includes overtime it will be clearly stated on the betslip - please check your betslip carefully. Penalty shootouts are considered part of overtime. I hope this brief explanation answers your questions but if you need further assistance, we are always available via this method.
They are right OT included was not specified in the description, however the odd was clearly for a market with no draw possibility and are consistent with competition (https://www.oddschecker.com/ice-hock...e=yunost-minsk).
Moreover they are unable to justify why on the same game the ML with the draw option had significant higher odd than the one without whereas if both are OT not included odd should have been identital, draw option or not.
I would like your opinion and if possible, SBR to look into it
Thanks to all